Organizational Model Research Articles

Navigating Resistance to Technological Change in Organizations: A Holistic Approach

Organizational change driven by technological advancements presents both opportunities and challenges for modern enterprises. A key obstacle is a resistance to adopting new technologies, which can manifest through scepticism, fear of job displacement, perceived loss of control, and concerns about competence. This resistance poses significant barriers to the successful implementation and integration of technological innovations, leading to delays, inefficiencies, and missed opportunities for organisational growth and competitiveness. This research proposes a holistic approach to address the complex challenge of resistance to technological change. Drawing on theoretical frameworks such as the Adaptive Cycle of Resilience (ACoR) model, Maslow's Motivation Theory, and Keidel's organisational model, as well as practical strategies, the study examines the interplay between individuals, different management, organisational and societal needs in the context of technological transformation. The research explores the dynamic and uncertain nature of technological change, identifying the specific stages within the ACoR model where resistance is most likely to occur and the implications for effective management. It also investigates the role of various management styles in addressing resistance and uncovering the skills and knowledge individuals and teams require to navigate this challenge successfully. Furthermore, the paper delves into the diverse stakeholders involved in the technological change process, analysing their needs and concerns and offering strategies to balance these competing interests. The importance of information systems in facilitating organizational change and their influence on the change process and outcomes is also examined. By synthesising these insights, the study presents a comprehensive framework for organisations to foster innovation, inclusivity, and social responsibility in the face of resistance to technological change. The findings offer valuable guidance for practitioners and scholars seeking to enable successful technological transformations and promote positive outcomes for all stakeholders.

Cities beyond proximity.

The concept of 'proximity-based cities' has gained attention as a new urban organizational model. Most prominently, the 15-minute city contends that cities can function more effectively, equitably and sustainably if essential, everyday services and key amenities are within a 15-minute walk or cycle. However, focusing solely on travel time risks overlooking disparities in service quality, as the proximity paradigm tends to emphasize the mere presence of an element in a location rather than bringing up more complex questions of identity, diversity, quality, value or relationships. Transitioning to value-based cities by considering more than just proximity can enhance local identity, resilience and urban democracy. Fostering bottom-up initiatives can create a culture of local care and value, while predominantly top-down governing strategies can lead to large inequalities. Balancing these approaches can maximize resilience, health and sustainability. This equilibrium has the potential to accompany sustainable growth, by encouraging the creation of innovative urban solutions and reducing inequalities.This article is part of the theme issue 'Co-creating the future: participatory cities and digital governance'.

FACTORS INFLUENCING SOCIAL COMMERCE ADOPTION : A TOE FRAMEWORK ANALYSIS

The increasing use of social media has led to a new business trend called social commerce. This study investigates the factors that influence the adoption of social commerce in Solo Raya SMEs using the technology, organizational, and environment (TOE) model. This research is a quantitative research using primary data. Data collection techniques use questionnaires via Google Form. The population of this research is SMEs in Solo Raya that have used social commerce technology. The sampling technique in this study used purposive sampling technique with a sample size of 132 respondents. The data analysis technique in this study uses structure equation modeling partial least square (SEM - PLS) with the help of smartPLS 3.0 software. The results of this study indicate that perceived usefulness, security concerns, top management support, organizational readiness, consumer pressure, and trading partner pressure have a positive effect on the behavioral intention of social commerce adoption. These findings can help SMEs in utilizing digital technology to increase their competitiveness in today's digital era.

Innovative factors affecting performance of local government organizations in Thailand

This dissertation aimed (1) to study factors that have causal influences that affect the performance of municipalities. (2) to study the causal relationship model of innovative organizations, innovative capabilities, service innovation and performance management that influences the performance of municipalities. (3) to develop a linear structural equation model of the influence of service innovation, innovation organization, innovative capabilities and performance management that affects the performance of local government organizations in the category of municipalities in Thailand. The sample group were 320 executives of local government organizations in the category of municipalities in Thailand. Sampling was done in 2 steps: stratified and systematic sampling. This study is a quantitative study, and the research tool was a structured questionnaire and data were analyzed by percentage, mean, standard deviation, skewness, kurtosis, and confirmatory component analysis and structural equation model analysis. The findings of this study demonstrate significant direct effects of innovative capabilities, service innovation and performance management on performance of local government organizations in Thailand. Moreover, it was observed that innovative organizations and innovative capabilities also exerted indirect effects on performance of local government organizations through their influence on performance management, serving as mediator variables. Through the development of a structural equation model, it was determined that innovative capabilities had the greatest overall influence on the performance of local government organizations in the category of municipalities in Thailand, followed by performance management, service innovation and innovation organization, respectively. This research study made executives of local government organizations in category of municipalities in Thailand can be used as a guideline in determining strategies for managing their organization to be able to keep up with changes in the digital world and to ensure that the performance of the local government organization achieves the specified goals in terms of both efficiency and effectiveness.

Organizational Management Models in Public Educational Institutions: Strategies to Improve Performance in Low- and Middle-Income Countries

The objective of this research study is to analyze organizational management models for comprehensive basic education in low- and middle-income countries and Latin America. A systematic review was carried out, information had to be selected and extracted from 4 databases of scientific journals. The different experiences of organizational management models, which help to increase the levels of efficiency, effectiveness and interrelation in public entities, giving priority to the structure in various structural issues of international and national interest, emphasizing education. The research design is quantitative descriptive of systematic reviews of organizational management models in public educational institutions. Given its articulation design and from its interdisciplinary perspective, an organizational model has been included to improve the performance of each of these members of an institution's working group.

Educational institutions as healthy working environments: well-being and stress management in education professionals

The present study explores how a healthy working environment affects the well-being of education professionals and the role of stress management skills in mediating this relationship. A total of 405 education professionals took part, 69.6 % of whom were female. Of these, 36 % were under the age of 39, while 64 % were aged 40 or over. The Ecosystems of Healthy Work (EATS) instrument was used to assess the work environment, comprising 62 items in nine dimensions based on the World Health Organisation model. The results show a relationship between well-being, stress management skills, and the perception of a healthy work environment. Differences emerged according to gender and job stability. The mediation model revealed a relationship between a healthy work environment and the well-being of professionals, mediated by stress management skills. The study recommends strategies to promote well-being and healthier working conditions for education professionals.

Budaya Organisasi Penanganan Pembiayaan Murabahah Bermasalah

This research examines the factors that cause problematic murabahah financing at BMD Syariah Barat Magetan, and discusses the organizational work culture that is effective in finding solutions to resolve them. This research is field research using qualitative methods. The results of the research show that there are 2 factors that cause financing problems, namely internal factors originating from managerial and governance from the institution, and external factors originating from the customer's economic conditions. This research explains that there is an effective organizational work culture model to reduce the number of problematic murabahah financing, namely rescheduling and the most dominant one is billing customers' homes outside of working hours

Multiple Stakeholder Perspectives of Implementing Work-Related Cognitive Behavioral Therapy (WCBT) in Vocational Service Settings: A Qualitative Exploration of Intervention Acceptability and Sustainability.

Growing mental health treatment access disparities elevate the urgency for identifying and implementing innovative approaches for delivering evidence-supported interventions. Work-related cognitive behavioral therapy (WCBT), a technology-assisted CBT (t-CBT) designed to address social anxiety and employment outcomes among job seekers at vocational service centers and for delivery by vocational service professionals, offers a promising way to increase access to needed mental health care. This qualitative study, guided by the Organizational Transformation Model (OTM), explored factors related to WCBT's implementation at two Jewish Vocational Services (JVS) Human Service sites in Detroit, MI and Los Angeles County, CA. Twenty-seven staff-stakeholders across the two JVS sites completed in-depth, semi-structured interviews focused on their experiences with WCBT over the four-year study period. Thematic analysis identified five core codes that most broadly captured participants' perceptions of WCBT implementation and the factors influencing implementation, including: (1) Need, (2) Buy-in and engagement, (3) Communication, (4) Sustainability concerns, and (5) Implementation facilitators. Core codes aligned with OTM factors related to impetus to transform, improvement initiatives, integration across boundaries, alignment from top to bottom, and leadership. Findings identify implementation strategies likely to optimize uptake and sustainability of WCBT within JVS sites that can be tested in a larger, multi-site implementation trial.

Construction Project Organizational Capabilities Antecedent Model Construction Based on Digital Construction Context

In the context of high-quality development and the digital age, digital technology-enabled construction projects have become the only choice to promote organizational capabilities and innovation. However, the micro foundation of the organizational capabilities of construction projects has not been clarified, and its formation path is even less clear. This paper focuses on the characteristics of the times when digital technology and engineering construction are deeply integrated, conducts in-depth research on typical projects in the context of digital construction, and uses the qualitative research method of grounded theory to explore the antecedents of the formation of organizational capabilities. The results of the study establish a systematic antecedent model framework, including value integration, data traction, resource integration, technology integration, digital collaboration, and digital routines, and find out the “black box” process of the formation of construction project organizational capacities under the digital construction context. The conclusion of this study provides a theoretical basis and practical enlightenment for the construction of organizational capabilities of construction projects to cope with technological turbulence.

A história da assistência médica no Rio de Janeiro: a implantação e desenvolvimento da Policlínica de Botafogo (1889-1939)

This research sought to investigate the trajectory of the Polyclinic of Botafogo (PB), a care institution founded in 1900 by the physician Luiz Pedro Barbosa, showing its organizational model inspired by European and North American dispensaries, role in providing health care to the urban poor and functioning as a space for the development of medical education. The objective of the work was to reconstruct the trajectory of BP, between 1900 and 1939, highlighting the importance of its medical and social role, investigating the implementation, organization, maintenance and evolution of health care, analyzing the statistical data related to donations, the number consultations and the medical staff, and bringing to the debate the social and urban transformations that made the institution's development possible. The study of the origin of this institution not only brought to light issues related to health care in the midst of social, political, economic and cultural transformations between the end of the 19th century and the beginning of the 20th century in Brazil and contribution to knowledge for the historiography of science and health in the country.

Working conditions in OOH-PC centres in Romania: an interview study with healthcare professionals

Abstract Considering the amplifying primary care workforce shortage, the existing knowledge gaps in out-of-hours primary care delivery (OOH-PC) in Romania, as well as the extreme county-to-county variation in the number of functioning OOH-PC centers across the country, from 0 to 32, we set out to document health workers’ perspectives on existing challenges in after hours primary care. Using a qualitative study design, we conducted semi-structured interviews with a purposive sample of 20 healthcare professionals (HCPs): family doctors and nurses providing clinical services in urban and rural OOH-PC centres, family doctors with coordinating and administrative roles, representatives of professional associations and health authorities, as well as emergency doctors and paediatricians. We examined interview transcripts employing thematic analysis. The data collected and analysed revealed several challenges in the provision of care, including physician shortages, increasing workload, low payments, and an organisational model that lacks coordination with other levels of care and services. The analysis of the interview data identified five key themes related to adverse working conditions in OOH-PC: working hours and shift length, increasing workload and patient influx, obstacles to achieving work-life balance, inconveniences related to OOH centre premises (rest space, security), and insufficient financial compensation for after-hours health service provision. Working conditions in OOH-PC centers in Romania constitute a drawback to after hours primary care service provision. Health workers shortage and extreme variation in the number of functioning centres across the country suggest inconsistencies in the governance of OOH-PC. Improving working conditions to recruit and retain health professionals in OOH-PC, combined with targeted policies to optimise organisation and coordination of OOH-PC with other levels of care are as timely as ever to ensure equitable services to the population. Key messages • Current working conditions in OOH-PC Romania impact negatively the health workforce and lead to uneven access for the population. • Improvements in working conditions, service integration, and organisation model are timely for the alleviation of OOH-PC provision.

‘Positive disruption’: catalysing system-wide work on health inequalities through embedded research

Abstract Background This presentation explores embedded research as an innovative model for bridging system-level knowledge to action gaps in public health. Embedded researchers (ERers) are university-employed researchers co-located in public health organisations, who work to boost capacity in these organisations to tackle inequalities by better use of evidence in decision-making, evaluation and service improvement Methods Drawing on the initial phase of the role and wider literature, we qualitatively reflect on strengths and limits of a system-level ERer model. Most ERer evidence draws on a one-to-one organisational model. This presentation explores a different model of an ERer embedded in and working across a public health system (health services, municipality, third sector) in a large city in north England Results Our focus is on catalytic features of the ERer role (1) positionality: being embedded at system-level gives fuller understanding of inter-organisational connections and of the implications of emergent system changes; (2) convening: bringing together partners improves mutual awareness and builds interest in collectively pursuing research aligned to identified population health needs and public health priorities in the city; (3) co-production to build capacity: working with a new cross-organisational partnership to collectively address issues constraining opportunities to pursue system-level research; working with the municipality to explore the production/use of research to inform decisions on approaches towards health inequalities. This includes work on links between public health and other functions focused on social determinants of health Conclusions This presentation outlines distinctive consequences of system-level embedded research in a city-wide public health system. It critically appraises the transferability of this model of knowledge production and mobilisation at the intersection of system and cross-organisational action on health inequalities. Key messages • System-level embedded research is an innovative model for helping to bridge system-level knowledge to action gaps in public health. • The model has catalytic benefits and transferability potential, although this needs to be considered in relation to the specific context for proposed system-level embedded research.

Influence of process-focused patient care on clinical outcomes among hospitalized heart failure patients in the cardiology ward

Abstract Background The implementation of a process-oriented organizational structure in patient care allows for a comprehensive and optimized approach. In the context of heart failure (HF), it remains uncertain whether the establishment of a specialized hospitalisation team can contribute to improved major clinical outcomes. Purpose To analyse the rates of all-cause hospitalisation, cardiovascular hospitalization, HF hospitalization and overall mortality at 180 days among patients admitted to the Cardiology ward for HF, both prior to and after the implementation of a specialized HF hospitalisation team. Methods The study included all patients discharged from the Cardiology department with HF as the primary diagnosis and subsequent outpatient follow-up by the Community HF Unit in both 2019 and 2022. Clinical outcomes were compared between two distinct periods: the pre-implementation year of 2019 and the subsequent year of 2022, characterized by process-oriented HF care. Statistical analyses were performed using Kaplan-Meier and adjusted Cox proportional-hazards models. Results A total of 140 patients were enrolled in the study, comprising 55 individuals receiving care from a conventional ward team in 2019 and 85 under the specialized HF team in 2022. The mean age of the cohort was 69.4 years (+/-11.8), with a mean LVEF of 40.6%. The pre-implementation group showed a higher percentage of male patients (73% vs. 47%; p=0.003) and LVEF was lower in the HF team period (38.9% vs. 43.4%; p=0.045), with no statistically significant differences in other baseline variables. As shown in figure 1, over 180 days of follow-up, 15 patients (27.6%) were admitted to hospital in the conventional ward team period and 13 (15.3%) in the HF team period (hazard ratio [HR] 0.44; 95% confidence interval [CI] 0.19 to 0.99; P=0.047). Of these hospitalisations, 13 patients (23.6%) in pre-implementation period and 10 (11.8%) in post-implementation period were attributed to cardiovascular events (HR 0.40; 95% CI 0.16 to 0.99; P=0.049). Additionally, there was a reduction in the rate of heart failure admissions in the post-implementation period compared to the pre-implementation time (HR 0.30; 95% CI 0.09 to 0.94; P=0.039). Furthermore, a significant decline in all-cause of death was observed in patients treated by HF-team in 2022 compared to patients receiving care from the conventional ward team (log-rank test, p=0.015). Conclusions The implementation of a process-oriented organizational model within the Cardiology unit consisting in the provision of patient care by a team specialized in HF management, is associated with a statistically significant reduction in major clinical outcomes such as all-cause hospitalization, cardiovascular hospitalization and HF readmission, alongside a reduction in overall mortality rates at 180 days.

Risks, Resilience and Performance of Financial Mechanisms During the Health Crisis

Is there an “optimal resilience” model for organizations? Due to its status, the company is de facto concerned and regularly confronted with the constraints of the environments in which it operates. The latter are juxtaposed with regulatory, institutional and recently totally unprecedented health constraints. The antagonism of the « Risk/Return » couple on which financial theories are based is a model that has imposed itself in the terms of exchange between the bank and the company, thus resulting in a persistent informational asymmetry. But the repetition of financial shocks and the violent health crisis that occurred in January 2020 on a planetary scale forced the two parties to review their strategies. In this context, many systems have been put in place to enable organizations to stay on course. In particular, the loans guaranteed by the State distributed by the banks, which are at the same time active by the device and passive to bear the risk. Nevertheless, the banking sector has been able to develop in recent years a powerful architecture of operational resilience to fight against crises. What about the operational resilience model of companies that are suffering this double blow of external financial and health constraints for which they were not prepared? How these organizations were able to use financial devices for their profits. This is the analysis that is made under the triple report of effectiveness, efficiency and equity. Operational, theoretical and empirical resilience should also be analyzed. Theory to confront models of resilience. Empirical to analyze the reality of a given geographical area in order to identify a result. It emerges that the first « Toxi-Handler » (catalysts of their own suffering) are business leaders, a triple approach based on observation: individual, organization, means.

Copycats? Do right-wing groups emulate left-wing digital advocacy organizations?

ABSTRACT In 1998 MoveOn pioneered a new and powerful form of digitally enabled, multi-issue, member-driven, rapid response, advocacy organization. This model quickly spread around the world as progressive activists emulated it in twenty other countries. These digital advocacy organizations share progressive values and have been influential actors in their national contexts. What is surprising is that right-wing actors have replicated this new organization model. We examine four right-wing digital advocacy organizations: Grassfire (United States), Advance (Australia), Patriot Petition (Germany), and CitizenGo (transnational). We find that all four ‘copycat’ organizations are rapid-response, multi-issue, on-line campaigning organizations, like their left-wing counterparts. However, none appear to be fully-member driven in their funding and decision-making, rather the right has a tendency towards “astroturfing”. We also find that these right-wing organizations explicitly sought to emulate the organizational model of their left-wing counterparts, and there was no evidence of transnational diffusion on the right. This article enriches our understanding of right-wing digital advocacy organizations, and how learning and emulation occur across partisan divides.

Building labour power in the platform economy: A comparative analysis of worker struggles in German and Norwegian food and grocery delivery

AbstractThis study undertakes a comparative analysis of delivery workers’ struggles in Norway and Germany. Through the theoretical lens of the power resources approach, we analyse how delivery workers in Berlin and Oslo combine associational, structural, institutional, coalitional and discursive power resources, responding to different institutionalised frameworks of industrial relations. We make three contributions to debates on worker agency and resistance in the platform economy. First, we show that delivery workers need to actively combine different power resources to overcome barriers to organising and exercising structural power, resulting from platforms’ model of work organisation. Second, we highlight the role of institutional contexts in shaping workers’ collective organising strategies. Finally, our analysis stresses that the power resources that food delivery workers have built are often contested and circumvented by counter‐practices from the platform companies.

Bifurcations in a Model of Criminal Organizations and a Corrupt Judiciary

Let a population be composed of members of a criminal organization and judges of the judicial system, in which the judges can be co-opted by this organization. In this article, a model written as a set of four nonlinear differential equations is proposed to investigate this population dynamics. The impact of the rate constants related to judges’ co-optation and ex-convicts’ recidivism on the population composition is explicitly examined. This analysis reveals that the proposed model can experience backward and transcritical bifurcations. Also, if all ex-convicts relapse, organized crime cannot be eradicated even in the absence of corrupt judges. The results analytically derived here are illustrated by numerical simulations and discussed from a crime-control perspective.

Do You Dare to Speak Up at Work? A Study on Organizational Conditions Enabling or Discouraging Employee Voice

ABSTRACT Employee voice is part of internal communication, and this study extends current knowledge concerning the organizational conditions conducive to employee voice, namely: participation in decision making, consultation, information sharing, sensemaking and interactive communication, voice systems, formal policies regulating employees’ freedom of speech, solicitation of informal voice, implementation of corrective actions and feedback to employees voicing concerns. This study specifically examines the organizational and environmental characteristics that shape these organizational conditions that promote employee voice. A SEM analysis shows: the positive influence of the organizational and environmental characteristics of business strategy, organizational model, labor market conditions and company size. In addition, the mediating role of managers’ implicit beliefs that employees are self-interested, that management knows best and that dissent is undesirable was clearly emphasized.

Adoption of cloud-based accounting solutions in micro, small and medium-sized enterprises: insights from the Kingdom of Saudi Arabia

Purpose This study aims to explore the extent to which micro, small and medium-sized enterprises (MSMEs) in Saudi Arabia are adopting cloud-based accounting systems, what cloud accounting technologies MSMEs are using and the factors that affect cloud accounting system adoption. The technology, organizational and environmental model was used to assess the factors that affect the adoption of cloud accounting systems. Design/methodology/approach Data were collected via a survey distributed to MSME owners, directors and chief executives in Saudi Arabia. The final sample comprised 174 participants. Descriptive statistics, multiple response analysis and logistic regression were used to analyze the data. Findings This study’s findings show that many MSMEs currently do not use cloud accounting. The findings also show that Sage One and Xero Accounting are the main cloud accounting technologies MSMEs use. Perceived benefits, security concerns, organizational readiness, government support and vendor support were found to significantly influence the adoption of cloud accounting systems, while compatibility, firm size, top management support and intensity of the competition were not found to affect MSMEs adoption of cloud accounting technologies. Originality/value To the best of the authors’ knowledge, this study is the first to explore cloud accounting adoption by MSMEs in Saudi Arabia. It empirically shows the extent to which cloud-based accounting systems are used in MSMEs and the significant factors influencing the adoption of these systems.

Mobilising for organising?: Momentum’s distributed centralization and Labour Left strategy under Corbyn (2015–2020)

The Corbyn regency of the Labour Party has been marked by an apparent paradox. On one hand, the Left proved able to activate impressive processes of mobilisation during general elections and in confrontations with intraparty adversaries; on the other, it left little if any organisational legacy, rapidly retreating to a position of low relevance shortly after Corbyn’s demise. This article aims to explain such a paradox by referring to Momentum, the collective arm of the intraparty Left, and in particular to the consequences of the organisational logic it adopted, namely distributed centralization. After proposing a novel conceptualisation of distributed centralization, the article analyses, making use of 24 interviews with Momentum activists, how Momentum innovated repertories of mobilisation while proving organisationally fragile. After relating Momentum’s organisational vicissitudes with the distributed centralization logic, this study interprets the choice for this organisational model within the Left’s intraparty strategy.