Medical Employees Research Articles

Communicative competence of medical and pharmaceutical employees and their work efficiency

Communicative competence of medical and pharmaceutical workers is an integral component of professional, as it provides representation of professional knowledge in certain situations of oral or written communication, which, according to various data, takes up more than 60% of working time. The efficiency of their work depends on the ability to communicate in different production conditions, primarily in stressful situations. Therefore, these categories of specialists need to master the rules of deontology, acquire the skills of the culture of professional speech, cultivate caution in handling the word and hone the ability to use it for psychotherapeutic purposes. The purpose of scientific work is to analyze the ways and methods of communication of medical and pharmaceutical specialists with patients/clients from the point of view of their effective influence. Material. Fiction and films about the life and work of medical and pharmaceutical specialists, personal experience. Methods. Descriptive, comparative, analysis and synthesis. Conclusions. The effectiveness of the professional activity of medical and pharmaceutical workers is determined by a set of professional knowledge, skills and abilities, multiplied by the ability to think critically and speak well, to respond quickly to problems in emergency situations. Such personal qualities as upbringing, politeness and restraint, as well as mastery of psychological techniques and tactics, play a big role. In the future, the results of the study can form the basis of practical recommendations for medical workers regarding their speech culture, in particular, normative word usage.

The role of medical service employees’ psychological needs in the medical service sector

The role of medical service employees’ psychological needs in the medical service sector

Analysis of Medical Records Unit Employee Workload During the COVID-19 Pandemic at Mitra Masyarakat Hospital, Mimika, Indonesia

The workload of medical record unit staff at a hospital can vary depending on the size and type of hospital, the number of patients, and the internal policies implemented. Medical record unit employees are responsible for collecting, managing, and storing patient medical records. During the COVID-19 pandemic, the workload of employees in the medical records unit greatly increased because there was a surge in patients due to the pandemic. An increase in the number of patients occurred in all hospitals in Indonesia, including Mitra Masyarakat Hospital, Mimika. This study aimed to describe the workload profile of employees in the medical records unit at Mitra Masyarakat Hospital during the COVID-19 pandemic. This research is descriptive observational research. The location of this research is Mitra Masyarakat Hospital, Mimika, Indonesia. The research was conducted from March to August 2021. Data sources were obtained from interviewing informants, observing and measuring workload in the medical record unit before and during the pandemic. The variables measured in this study were available working time, workload standards, supporting task standards, and supporting task factors, as well as the need for human resources in the Mitra Masyarakat Hospital work unit. The results of the study show that the available working time for medical record unit personnel for each section is 1300 hours/year or 78,000 minutes/year. The need for health human resources for the medical record unit is as many as 20 people. There are 9 medical record officers currently owned by RSMM. Thus it can be concluded the number of employees is less when compared to the workload in the medical record unit at Mitra Masyarakat Hospital.

Organisational Factors, Fulfilment of the Psychological Contract and Quality of Patient-Care in Public Hospitals

The study examined the impact of hospital organisations structure-related factors, namely, decentralisation, coordination and work autonomy, on perceived levels of psychological contract fulfilment of medical employees and the reported quality of patient care in not-for-profit public hospitals which are (a) attached to a teaching institution and (b) those which are only involved in providing medical services (railways non-teaching). The study was conducted on a sample of paramedical staff in both types of hospitals (N=200) in northern India dirough questionnaire method using five-point Likert-type scales. Responses of participants were statistically analysed through computation of correlation and stepwise regression analysis using SPSS programme. Results highlighted the importance of ‘co-ordination’ as the salient structural factor diat predicted perceived levels of psychological contract fulfilment and reported levels of quality of patient care in both types of hospitals. Mediator effects of perceived psychological contract fulfilment (PCF) on the relationship between the structural factors and quality of patient care through hierarchical regression analysis revealed that PCF mediated die prediction of quality of patient care by decentralisation and work autonomy only in the public (non-teaching) hospital but failed to mediate the prediction of quality of patient care by ‘coordination’ in both types of hospitals. Findings highlighted the significance of co-ordination among various specialities and departments in hospitals as the single factor that can be promoted by hospital administrators for increasing perceived contract fulfilment among their paramedical staff and their quality of patient care.

의료관광 서비스품질에 관한 IPA 분석 연구

Purpose – After breaking the three-year hiatus in medical tourism due to COVID-19, the medical tourism industry is looking forward to reopening. This study conducted an empirical study on the importance and performance of medical tourism service quality to provide implications in accelerating the revitalization of the medical tourism industry. Design/Methodology/Approach – Existing studies related to the service quality of medical tourism have been conducted mainly targeting foreign patients. In order to balance this point of view, 50 medical tourism employees in Bucheon city were set as targets. Then, IPA analysis on medical tourism service quality was conducted. Findings – The medical infrastructure and system, intensive service for foreign patients only, and professional manpower have excellent service quality, and areas to be improved are the foreign patient telemedicine system of the medical system and the foreign language homepage of the service system. In order to revitalize medical tourism, it is necessary to consider priorities in the relevant areas. Research Implications – This study is meaningful as data for comparison with previous studies on medical tourism service quality before COVID-19. In addition, research on service quality for medical tourism employees was conducted to balance the implications of medical tourism research.

Employment Rate of Newly Certified Healthcare Specialists in Saudi Arabia: A Survey-Based Study.

Background This study aimed to assess and compare the employment rates of medical and dental specialists across different regions of Saudi Arabia from 2011 to 2019. Methodology With the aid of the Saudi Commission for Health Specialties, the national survey was sent via email to 12,000 healthcare postgraduates who obtained their board certificate within the period 2011-2019. It contained several questions regarding demographics, specialty, employment, satisfaction, and, finally, challenges and obstacles they faced during their job-seeking experience. Results Of the 723 respondents, almost 655 (90.7%) were employed. The employment rate of medical specialists (n = 605, 90.7%) was higher than dental specialists (n = 50, 89.3%). Nevertheless, 96% (n = 48) of dental employees were working at a specialty of their specified qualification, while only 93.7% (n = 562) of medical employees did. Regarding the month of their employment, the month of October (15.25%) had the highest employment rate for medical specialists; however, for a dental specialist, August (18%) had the highest employment rate. However, 64.5% of the respondents admitted that they faced challenges during their job-seeking experience, with few available positions being the most common obstacle for both medical and dental specialists. Conclusions Our survey confirms that medical and dental specialists in Saudi Arabia are facing delays in entering the workforce, which vary by region and specialty. It also sheds light on the reasons for these gaps, with limited job opportunities being a major issue for both groups. For career advancement, it is essential to identify these obstacles and develop a strategy to overcome them, such as involving the private sector.

Sociological research to study the quality of emergency medical aid to the population of the Republic of Uzbekistan by the method of questionnaire

In order to improve the system of emergency medical aid in the Republic of Uzbekistan, the issues of its availability and quality, as well as resources, technology and the results of the functioning of the system should be considered and analyzed taking into account the opinion of the heads of medical organizations, medical workers providing emergency medical care, as well as from the standpoint of study of patient satisfaction. To this end, a sociological study was conducted in 2021, the program of which included studying the opinions of the heads of medical organizations providing emergency medical care (stage 1) and employees of mobile ambulance teams (stage 2). Statistical and analytical methods were used. The data obtained allow us to note, in general, a positive assessment of the state of emergency medical care in the Republic of Uzbekistan by the heads of medical organizations. At the same time, according to the survey data, the medical workers themselves need to improve the working conditions of mobile teams, due to the significant volumes of non-core work, as well as the heavy work-load due to the high population density in the service area. The problems are exacerbated by the lack of informatization and automation of ambulance units, as well as the factor of “professional burnout” of personnel.

Economics of a health system's direct-to-consumer telemedicine for its employees.

To compare the mean per-episode unit cost for a direct-to-consumer (DTC) telemedicine service for medical center employees (OnDemand) with that of in-person care and to estimate whether the offered service increased the use of care. Propensity score-matched retrospective cohort study of adult employees and dependents of a large academic health system between July 7, 2017, and December 31, 2019. To estimate differences in per-episode unit costs within 7 days, we compared costs between OnDemand encounters and conventional in-person encounters (primary care, urgent care, and emergency department) for any similar condition using a generalized linear model. We used interrupted time series analyses limited to the top 10 clinical conditions managed by OnDemand to estimate the effect of OnDemand's availability on the trends for overall employee per-month encounters. A total of 10,826 encounters among 7793 beneficiaries were included (mean [SD] age, 38.5 [10.9] years; 81.6% were women). The mean (SE) 7-day per-episode cost among employees and beneficiaries was lower for OnDemand encounters at $379.76 ($19.83) relative to non-OnDemand encounters at $493.49 ($25.53), a mean per-episode savings of $113.73 (95% CI, $50.36-$177.10; P < .001). After the introduction of OnDemand, among employees with encounters for the top 10 clinical conditions managed by OnDemand, the trend for encounter rates per 100 employees per month increased marginally (0.03; 95% CI, 0.00-0.05; P = .03). These results suggest that DTC telemedicine staffed by an academic health system and offered directly to employees reduced the per-episode unit costs and only marginally increased utilization, suggesting lower cost overall.

ПСИХОСОЦИАЛЬНЫЕ ОСНОВЫ ПЕРЕКРЕСТНОГО КОНСУЛЬТИРОВАНИЯ В ПЕРИОД ЦИФРОВИЗАЦИИ ЗДРАВООХРАНЕНИЯ

The reason for psychosocial discomfort in medical organizations were the processes taking place in the social environment, the legislative framework, the transfer of medical institutions to new operating conditions, increasing requirements for the safety and quality of medical services, digitalization of the healthcare sector, the introduction of "smart technologies" aimed at improving the quality of life of the population. Healthcare organizers and medical workers are not always ready to carry out organizational and psychological changes, and in order to optimize the processes of digitalization, it is necessary to identify the psychological causes of organizational resistance and cross-counseling workers to overcome difficulties in interpersonal relationships. &#x0D; The subject of the study is the interaction of actors (initiator, creator, agent and addressee) in the process of organizational and psychological changes during the reorganization of the dental service.&#x0D; The relevance of this study is due to the need to study the process of development of psychological changes during the reorganization of dental institutions during the period of digitalization of medical organization employees.&#x0D; The purpose of the study is to develop the concept of organizational and psychological determinants integrating organizational, group (subdivision) and individual psychological levels during the period of organizational changes during the introduction of digitalization of a medical institution.&#x0D; Methodology. The general scientific methodology of the study was determined by the following principles of consideration of complex social objects: consistency, determinism, unity of consciousness and activity, development.&#x0D; We relied on the general psychological theory of activity the concept of the development of professionalism and the image of the professional world. The study used methodological and theoretical foundations for the analysis of labor activity, the concept of group training, the theory of planned and phased formation of actions.&#x0D; Conclusions. An effective cross-consulting system for digitalization in a dental organization should include the following subsystems:&#x0D; 1) Psychological counseling and support of actors (initiators and social groups (groups of medical workers) involved in the process of digitalization of dental care and interacting with each other;&#x0D; 2) A set of factors affecting the digitalization of the dental service, affecting the activity of medical workers at the organizational, group (subdivision) and individual psychological levels;&#x0D; 3) Formation of professionalism of employees using regulatory, cognitive, communicative and performing components.

The community knowledge, awareness, and practices influencing transmission of toxoplasmosis in Mbeya District, Tanzania

Background: Toxoplasmosis caused by Toxoplasma gondii is an important but neglected zoonotic disease of global distribution. The study aimed at evaluating community knowledge, awareness, and practices linked to transmission and control of the disease among the residents of urban and peri-urban areas of Mbeya District, Tanzania. Methods: A cross-section study was conducted from January 2022 to March 2022 in the Mbeya district. A semi-structured questionnaire was self-administered to gather information on social demographic characteristics, knowledge, and risk behaviors related to toxoplasma infection, chi squire was employed to test the difference where p-value &lt; 0.05 was considered statistically significant. Results: A total of 100 respondents were recruited. The majority (38.0%) of the respondents were aged 26 - 35 years and (49.0%) had attained primary education. The average mean age was 35.6 (+ 11.5 SD), 57% were male while 43.0% were female. Only 22 percent of the respondents were aware of toxoplasmosis and among them, 10 percent were aware of the clinical manifestations of the disease and 20 percent knew the mode of the disease transmission. Identified risk practices include lack of deworming in cats (81.0%), outdoor cats management (60.0%), disposal of cats' faces in gardens (36.0%), use of cats in controlling rodents (41.0%), and not wearing gloves during gardening (77.0%). Children are noted to be at the highest risk of contracting the disease as they are greatly involved in caring for cats. (49.0%). The knowledge of the disease was found to be associated with sex (males) p value= of 0.041, occupation (medical employees) p-value =0.002, and high level of education of the respondents' p value =0.000.\. Conclusion: The study revealed a low level of knowledge of the participants and practiced risky behaviors for disease transmission. Thus, we recommend to relevant authorities to offer education to the community concerning Toxoplasmosis.

Effectiveness Analysis of a Compromise Approach to Solving the Problem of Refusal of Influenza Vaccination

Relevance. The ineffectiveness of current methods of engaging the population in vaccine prophylaxis leads to the need to develop new means of solving the problem of vaccination abandonment.Aims is to show the effect of applying the theory of compromise solutions to the analysis of the problem of refusal of influenza vaccination.Materials and methods. Data on number of vaccinated and morbidity among vaccinated and unvaccinated; the research method is based on the compilation of criteria reflecting the interests of the administration and the population, followed by finding a compromise solution and evaluating it using an indicator of tensions.Results. Based on data on morbidity among vaccinated and unvaccinated, the existence of an optimal percentage of vaccinated for the adult population and for each of the three risk groups is shown: medical staff, service employees and persons over 60 years of age; on the example of the group «persons over 60 years of age», the possibility of reducing tension in the case of replacing a single vaccination with a complex one is shown.Conclusion. The effectiveness of the application of the theory of compromise solutions to the assessment of tensions between the sanitary and epidemiological inspection service and the population in terms of vaccination is presented; the possibility of reducing tension by switching to complex immunoprophylaxis is presented.

Prevalence and risk factors of keratoconus (including oxidative stress biomarkers) in a cohort study of Shiraz university of medical science employees in Iran

BackgroundTo determine the prevalence of keratoconus in Shiraz University of Medical Sciences Employees and the related risk factors including oxidative stress biomarkers.Methods2546 subjects’ mean age ± SD, 40.35 ± 6.70 (46% male) were recruited. All participants underwent objective refraction using auto-refractometer and retinoscopy, followed by subjective refraction, and bio-microscopy. Pentacam imaging was performed for the detected keratoconus patients. The prevalence of keratoconus and frequency of the visual impairment among keratoconus cases were evaluated. Potential risk factors of sex, age, family history of keratoconus, body mass index ≥ 30 kg/m2, serum levels of glucose ≥ 100 mg/d, low-density-lipoprotein-cholesterol (LDL) ≥ 110 mg/dL, high-density-lipoprotein-cholesterol ≤ 40 mg/d, and triglycerides ≥ 150 mg/dL in the blood were evaluated.ResultsThe prevalence of keratoconus at least in one eye was 0.98% (95% CI: 0.6- 1.4%). The best corrected visual acuity in the keratoconus group was 0.06 ± 0.1 and the rest of the population was 0.01 ± 0.07 logMAR (p < 0.001). The frequency of visual impairment in the keratoconus group was zero. Odds ratios of the family history of keratoconus (21.00, 95% CI: 9.00–48.00, p < 0.001) and LDL ≥ 110 mg/dL (3.00, 95% CI: 1.20–6.40, p = 0.01) were significant.ConclusionsKeratoconus is rare and is not considered a risk factor for visual impairment. A family history of keratoconus and elevated serum LDL levels are contributing risk factors, suggesting an inflammatory background for the disease. Serum levels of LDL ≥ 110 mg/dL in the blood increased the risk of keratoconus three folds.

Impact of the COVID-19 Pandemic on Retail Sales of Health and Personal Care Stores in the United States

In recent years, as a result of the Covid-19 pandemic, the health and personal care stores have been remarkably affected in a wide range of aspects. This became one of the reasons why medical staff felt pressure, leading to quite a number of staffs resigning, and meanwhile the management pattern of medical employees changes and seems to be more strict. Furthermore, the prevalence of Covid-19 pandemic also causes some mental diseases such as sleeping disturbance, anxiety as well as skin problems whether for adults or younger people. As a consequence, the health and personal care industry has been brought to light. This industry has become high in demand like never before. Therefore, complemented by daily and monthly U.S. coronavirus cases, retail sales of health and personal care stores in the USA is a time series worth analyzing. Best-fit ARIMA model for the retail sales is determined to be ARIMA (2, 2, 3) to forecast future health and personal care retail sales in hope of supporting the industry prepare for the ongoing pandemic and in case of another crisis. Regression models are built to find correlations between health and personal care retail sales and coronavirus cases. Additionally, this paper extended ARIMA by employing dynamic regression model which generates a more accurate forecast from regression with ARIMA (0, 1, 1) errors.

Burnout syndrome in the Czech Republic: The decreasing trend over the years.

Burnout syndrome is a state of long-term work exhaustion that manifests on three levels: cognitive, physical and emotional. Research regarding burnout syndrome has spiked in recent years. Despite burnout syndrome not being a clinical diagnosis, it has been recognized as a significant reason for work absence or, in some cases, even work leave. This study examines trends in burnout in the Czech population. The main aim of this research was to fill in the burnout literature gap and document the burnout trend over the years. Our secondary aim was to see if there is awareness regarding burnout syndrome and whether, over the years, we will see an increasing or a decreasing trend in burnout prevalence. Data collection took place in three waves using the computer assisted web interviewing (CAWI) method. In 2014 n = 1,027, in 2017 n = 1,024, and in 2020 n = 1,000. Respondents were selected from the European National Panel. Because the target group was adults (18-65 years), an online survey was chosen. Internet penetration in this target population is sufficient, and it was not necessary to use a combination of methodologies. The results suggest a decreasing tendency for burnout syndrome in the Czech Republic. Knowledge about burnout syndrome is increasing, suggesting that people are paying more attention to their mental health and the possible factors that might affect the severity of burnout syndrome. Overall, burnout threatens the general population, not only medical employees. It is a positive finding that over the years, there has been an increasing trend in awareness about burnout. It further shows that people have adopted certain precautions and steps to avoid burnout syndrome as the perceived threat from it gradually decreases.

The Impact of Mental Health on the Job Performance of Medical and Non-Medical Workers

In terms of their impact on the workforce, mental disorders in the workplace are a major concern. Poor mental health and stress can have a negative impact on worker performance and productivity, job attachment, collegial communication, physical performance, and daily functioning. The objective of this study is to investigate the relationship between mental health and job performance in medical and non-medical workers at general region hospital X. A quantitative cross-sectional study was conducted on 222 respondents, two of whom were medical and two of whom were non-medical workers, using a DASS-21 questionnaire and a job performance questionnaire. The findings show a relationship between age and job performance among medical and non-medical employees at General Region Hospital X. There is no significant relationship between mental health and job performance among medical workers. Gender, age, employment status, and work period all had a significant relationship with non-medical workers' job performance. Anxiety, gender, and age all have a significant relationship in non-medical workers. The conclusions is 44.1% reported poor job performance, 14.5% reported depression, 30.7% reported anxiety, and 11.3% reported stress. In both medical and non-medical workers, there was a significant interaction between anxiety and gender on job performance. Anxiety, gender, and age all had an impact on non-medical workers' job performance. It is critical to develop new health policies to prevent and treat mental health issues while also improving job performance. intervene and assist workers suffering from mental illnesses. Training and management on mental health, a conducive workplace, and social support can enhance productivity and decrease mental problems.

Nursing Actions after Hip Total Joint Replacement Surgery

The joint replacement surgery is one of the greatest achievements of medicine these days. They are one of the most effective surgical interventions, performed recently, both in medical and economic terms [1].&#x0D; Every year in Lithuania as well as worldwide, the number of joint replacement surgeries is constantly increasing. This is influenced by the ageing population as well as the increasing number of people with chronic degenerative joint diseases [2].&#x0D; Despite the fact that hip, knee total joint replacement surgeries have become routine orthopedic surgeries, however, special care and nursing by medical employees are required during the postoperative period.&#x0D; The purpose of the research. To analyze nursing actions after the hip total joint replacement surgery. A quantitative survey has been performed by the questionnaire method; its participants were nurses, working in health care institutions of Utena City.&#x0D; The research revealed that the nurses shall assess the patient's general condition, his/her vital indicators, the wound, the drains and solve theproblems that have occurred.

Occupational Health of Frontline Workers during the COVID-19 Pandemic: Is Health and Well-Being an Issue in Bangladesh?

The coronavirus outbreak has significantly affected the health and well-being of several people around the world. In a similar vein, Bangladeshi medical professionals have also been affected by several severe physical and mental health complications resulting from their frequent contact with COVID-19 patients. This exposes them to a greater risk of infection with the lethal virus, which can substantially impact their job performance. Therefore, this research aims to investigate the manner in which the COVID-19 pandemic affects the occupational health and safety of medical employees. The researchers deployed a descriptive qualitative technique to investigate the complexities of the COVID-19 crisis amongst medical practitioners. Employing purposeful sampling and in-depth interview techniques, the researchers collected data from a total of 32 healthcare professionals and investigated their state of occupational health, their exposure to stress and trauma, and the effects of stress and trauma on their livelihood, health and well-being. The data revealed the occupational health of healthcare workers as being fragile, resulting to stress and trauma, and eventually, a depressed state of mind. To address this issue, relevant government and non-governmental organizations should concentrate on reducing COVID-19-related risks and repercussions in hospital settings. In addition, policymakers, social workers, public health practitioners and psychologists must work together to ensure that healthcare workers are healthy and safe at work.

A comparative analysis of non-invasive prenatal testing in Ontario and Quebec: the role of governing style in health technology innovation & adoption

BackgroundWhile processes of adoption and the impacts of various health technologies have been extensively studied by health services and policy researchers, the influence of policy makers’ governing styles on these processes have been largely neglected. Through a comparative analysis of non-invasive prenatal testing (NIPT) in the Canadian provinces of Ontario and Quebec, this article examines how decisions about this technology were shaped by contrasting political ideologies, resulting in vastly different innovation and adoption strategies and outcomes.MethodsA comparative qualitative investigation comprising of a document analysis followed by semi-structured interviews with key informants. Interview participants were researchers, clinicians, and private sector medical laboratory employees based in Ontario and Quebec, Canada. Interviews were conducted both in person and virtually– owing partly to the COVID-19 pandemic – to garner perspectives regarding the adoption and innovation processes surrounding non-invasive prenatal testing in both provinces. All interviews were recorded and transcribed verbatim and data were analyzed using thematic analysis.ResultsThrough an analysis of 21 in-depth interview transcripts and key documents, the research team identified three central themes: 1) health officials in each province demonstrated a unique approach to using the existing scholarly literature on NIPT; 2) each provincial government demonstrated its own preference for service delivery, with Ontario preferring private and Quebec preferring public; and finally, 3) both Ontario and Quebec’s strategies to NIPT adoption and innovation was contextualized within each province’s unique financial positioning and concerns. These findings illustrate how both Quebec’s nationalist focus and use of industrial policy and Ontario’s ‘New Public Management’ style had implications for how this emerging healthcare technology was made available within each province’s publicly-financed health system.ConclusionsOur study reveals how these governments’ differing approaches to using data and research, public versus private service delivery, and financial goals and concerns resulted in distinct testing technologies, access, and timelines for NIPT adoption. Our analysis demonstrates the need for health policy researchers, policy makers, and others to move beyond analyses solely considering clinical and health economic evidence to understand the impact of political ideologies and governing styles.

Treatment trials for viral conjunctivitis: what we have learned and how we can improve.

Treatment trials for viral conjunctivitis: what we have learned and how we can improve.

Motivation of medical employees in the context of the COVID pandemic

IntroductionThe Covid-19 pandemic has restructured the entire health care system. As systems of care were overwhelmed, many health professionals in related professional areas became increasingly involved in providing medical aid. We highlight a comparative analysis between two psychiatric wards of the same hospital, with qualified medical staff, with similar levels of competence, one of the wards caring for patients exclusively with major psychiatric pathologies, and the other patients with associated SARS-COV2 infection.ObjectivesConsidering that motivation at work depends on a multitude of factors, in our case, stress related to contamination, situational anxiety generated by psychiatric patients who arepartially inside on COVID infection, can decrease the motivation to perform a quality psychiatric medical act. Resilience and organizational civic behavior are instead variables with the role of maintaining professional motivation at an optimal level and enhancing dedication.MethodsWe applied questionnaires aimed at motivation at work in relation to the dependent variables: stress, anxiety, resilience and civic organizational behavior in two different departmentsof the psychiatric hospital, a ward where patients were admitted positively confirmed COVID 19, versus a ward with non-COVID psychiatric patients.ResultsPsychiatric medical staff are trained to treat predominantly psychomotor agitation, violent behavioral syndromes, suicide attempts, psychotic illnesses. 95% of the employees of theCOVID support department stated that they prefer to take care of 10 agitated patients, than one patient with COVID. The stress came in most cases from: insufficient supportequipment, insufficient doctor to coordinate nurses, lack of experience with somatic patients, fear of contamination generated by non-compliance with protective measures by psychiatric patients.ConclusionsResilience and civic organizational behavior kept staff motivation at an optimal level, but lower than would have been appropriate. Also, motivation at work was lower compared tothe non-COVID psychiatric ward.Disclosure of InterestNone Declared