Matter Of Trust Research Articles

Trust without knowledge? Comment on Hardin, ‘Government without trust’

The comment acknowledges Hardin's ‘Government without trust’ analysis, but raises conceptual issues that point to normative biases and limitations as well as unresolved issues for further trust research: first, Hardin stays within the perceived trustworthiness paradigm. Second, confidence and distrust are no simple alternatives to trust. Third, some of Hardin's assumptions at the system level could be challenged and studied as a matter of system trust. The comment concludes that while trust in government may be overrated, to say it is impossible or unnecessary is overstated.

A Matter of Trust

A Matter of Trust

Consumer Behavior Towards Apparel E-Commerce in Romania

The aim of this paper is to study consumer behavior towards apparel e-commerce in the context of the Romanian market. Besides the local context, the study is concerned with the factors that may influence consumer behavior, and the attitude of Romanian consumers towards online apparel shopping. Therefore, the following objectives were set: to identify the attitude of individuals towards online shopping for apparel in Romania; to find out what are the factors of influence on the consumers' attitude towards buying apparel online, and to identify the advantages and disadvantages perceived by consumers toward buying apparel online. In order to reach these objectives, 14 interviews with young Romanian consumers were conducted. The results of the study revealed two consumer profiles: occasional apparel shopping users and regular apparel shopping users. These two different consumer profiles have different behaviors, but both of them pay attention to the matter of trust and risk, word of mouth, website quality, and customer support, considering them critical factors in choosing online stores over classical brick and mortar stores.

How Leaders Can Build or Rebuild Trust on Campus

How Leaders Can Build or Rebuild Trust on Campus

‘A manner beyond courtesy’: Two Concepts of Wonder in Coleridge and Shelley

Wonder’s locus classicus within the English literary tradition is found in the final act of Shakespeare’s Winter’s Tale when the statue of a wife killed by jealousy is called to life before her chastened husband. There is music to whet the audience’s appetite for the incredible but it competes with their growing knowledge that she isn’t really dead and that it is all a trick played out on Leontes to reinforce the matter of trust. Despite or perhaps because of this, it remains a wonderful moment. This is at once a rather critically prosaic statement – the scene is by turns inexplicable, touching and marvellously artful –and also a more complex thought, since as it stresses the false magic of theatre, the scene forces the audience to reckon with its own relationship with theatrical experience as a whole. For if the audience is asked tacitly to bear witness to an illusion in which Leontes is tricked into believing in the incredible, then they are also going along with a trick that stresses their own compact with the techniques of a theatrical spectacle that has been hoodwinking them all along: everything to which they have been witness from the start is itself, of course, a fictive illusion. One solution would be to walk straight out of the theatre but a wonder of art in general is the speed with which its various audiences are prepared to settle back into further illusions just as the terms of the last ones have been revealed. It is not a fool’s trust however and, for this reason, the scene that I am describing is only an extraordinary example of what happens throughout acts of engagement with art in all its forms – appropriately so since it is at the heart of a play that is all about the dangers of doubt. If so much of aesthetic experience is dependent upon the one kind of wonder – the sudden surprise of the soul in which the audience is taken away from itself into a peculiar form of faith in a new reality presented by signs and sounds – then a different kind of wonder emerges in the kinds of thought that take place once the experience is past, when the audience is moved to ask critically just what has taken place and why it matters to them to understand this. Although the two may often be in an uncertain tension, it is my contention here that as wonder is kept in play both as a visceral emotion and as a philosophical force, it is the bedrock of an ethical engagement with art. Romantic criticism, and in particular the thought of Coleridge, to which I shall turn in a moment, is helpful in drawing out the tension that I describe. There is nothing original in the observation that Shakespeare had wonder (and its connection with theatricality in general) much in mind in his late plays, especially in his female characters, (Hermione, Miranda,

A Matter of Trust in Metro Manila: Collective action towards ‘green economy’ transitions

Marlyne D. Sahakian reflects on the role of everyday people in charting transitions towards greener economies. The main assumption is that individual actions will not suffice: some forms of collective action will be necessary to challenge existing institutions, norms and values that are tied up with un-sustainable practices. Drawing from fieldwork based in Metro Manila, different forms of environmental mobilization are assessed through the lens of social practice theory and based on in-depth interviews and observations. Sahakian concludes that un-sustainable lifestyles in so-called industrialized countries may be setting norms and standards that are being upheld as ‘the good life’ elsewhere.

More than a matter of trust: the German Debt Securities Act 2009 in international perspective

Bondholder law regulates the rights of the holders of debt securities such as bonds and debentures. One of its most important functions is to mediate the tension between holders of debt securities and holders of equity securities such as shares. Further, it mediates bondholders’ interests with those of ordinary creditors in insolvency, with national and regional interests in distressed companies, and with the need for certainty and efficiency in the capital markets. The mechanisms bondholder law typically utilizes are the formation of bondholders into an organ of collective action and their common representation by a financial intermediary. This article examines the German Schuldverschreibungsgesetz or Debt Securities Act of 2009 (‘2009 Act’)1 with particular focus on the mechanisms of collective action and collective representation. It compares the provisions of the 2009 Act with its predecessor, the Debt Securities Act of 1899 (‘1899 Act’)2 and with common law bondholder...

Documentation practices and recordkeeping: a matter of trust or distrust?

Records are more and more important as instruments of trust, for instance to ascertain accountability. However, they are also objects to be trusted upon themselves. Rather rigorous requirements are established to guarantee the trustworthiness of records; requirements are more elaborated in the digital environment than those that have previously been attributed to analogue records. The purpose of this study is to discuss the conceptualization of trust and trustworthiness in relation to records, and to analyze the relation between the increasing reliance on formal documentation in contemporary organizations and the requirements on records and recordkeeping systems that has been advanced recent years. It can be argued that the effort to enhance trustworthiness actually is a manifestation of diminishing trust.

A Matter of Trust

A Matter of Trust

Weather forecasts — a matter of trust

ABSTRACTIn the summer of 2009, weather forecasters were in the spotlight following a UK Meteorological Office prediction of a ‘barbecue summer’. However, a wet July followed, with the media being critical of the Meteorological Office and other forecasters. But has the negative publicity attracted by the story affected the trust that weather forecast users place in them? This article presents the results of a short survey undertaken in the days immediately following the story.

Early experiences with the multidose drug dispensing system – A matter of trust?

Objective. To study early experiences with multidose drug dispensing (MDD) among different groups of health personnel. Design. Qualitative study based on focus-group interviews. Setting. Primary health care, Trondheim, Norway. Main outcome. The importance of trust in the technology and in collaborating partners is actualized in the early implementation of MDD. Results. GPs, home-care nurses, pharmacists, and medical secretaries trusted the new MDD technology. The quality of the GPs’ medication records improved. However, health personnel, including the GPs themselves, would not always trust the medication records of the GPs. Checking the multidose bags arriving from the pharmacy was considered unnecessary in the written routines dealing with MDD. However, home-care nurses experienced errors and continued to manually check the bags. Nurses in the home-care service felt a loss of knowledge with regard to the patients’ medications and in turn experienced reduced ability to give medical information to patients and to observe the effects of the drugs. The home-care services’ routines for drug handling were not always trusted by the other groups of health personnel involved. Conclusion. Health personnel faced some challenges during the implementation of the MDD system, but most of them remained confident in the new system. Building trust has to be a process that runs in parallel with the introduction of new technology and the establishment of new routines for improving the quality in handling of medicines and to facilitate better cooperation and communication.

The Personal Costs of Subprime Lending and the Foreclosure Crisis: A Matter of Trust, Insecurity, and Institutional Deception*

Objective. Research on widespread loan failures suggests that many of the mortgage loans that were made since 2000 were of a deceptive or predatory nature. This study explores the experiences and sentiments of those who are at risk of foreclosure within a broader framework of trust, individualization, and ontological security.Methods. Interviews examine families' lending experience and how they have coped with their personal troubles that resulted from their housing crisis.Results. As many of these loans were of a deceptive or predatory nature, individuals are likely to reflect on the psychological consequences of their predicament. Although these findings suggest that these individuals have lost trust in the housing market, many have internalized their situation as a personal failure. In addition, feelings of anxiety, stress, insecurity, and uncertainty have come to characterize their experiences.Conclusions. This research calls for policy recommendations that seek to restore confidence and to ensure greater consumer protection in financial markets.

A Matter of Trust: Expanding the Preclearance of Commerce Between Canada and the United States

The thickening of the Canada-US border in response to post 9/11 security challenges has created new obstacles to cross-border trade and investment. However, preclearance of people and goods before they arrive at the physical border offers one of the best ways to address cross-border obstacles while ensuring public safety. Preclearance has a track record of success where it has been applied. It has proven to be a cost-effective way to provide air travelers with an economical way to clear customs and immigration before entering the United States from Canada. EU members are satisfied that they have succeeded in guarding their security, while promoting an integrated single market, by relying on a perimeter approach to preclearance. Canada and the United States currently rely on preclearance for trusted traveler and shipper programs. Building on these successful models, Canada and the United States should proceed to designing and implementing ambitious programs that use preclearance to cost-effectively ensure a secure and economical border crossing, for most travelers and shippers.

Off-label prescribing: a matter of trust

Off-label prescribing: a matter of trust

Applicability of the Hastings-Bass principle to the payment of dividends by a trust company into the trust: In the Matter of the Ta-Ming Wang Trust, 12 April 2010 (unreported)

Applicability of the Hastings-Bass principle to the payment of dividends by a trust company into the trust: In the Matter of the Ta-Ming Wang Trust, 12 April 2010 (unreported)

Children in health research: a matter of trust

BackgroundCentral to the involvement of children in health research is the notion of risk. In this paper we present one of the factors, a matter of trust, that shaped Canadian...

“Can you see the cystic artery yet?” A simple matter of trust

As our contribution to this special issue, we examine how understandings of objects are talked and worked into being within concerted action. We will argue that formal procedure can serve as a resource in this regard. Procedures make relevant certain kinds of objects, objects that serve as its materials, tools, end-products, agents, etc. Our analysis traces all references to a particular object, the cystic artery, over the course of a surgery conducted at a teaching hospital. The arrangements of the operating theatre impose certain constraints on how the key participants, a surgeon in training, a faculty member and a medical student, were able to display and detect particular features of their material environment. Also, because of the surgery's status as a ‘site of instruction,’ a special set of accountabilities came into play during its performance. Talk was frequently seen to do both instructional and instrumental work. The team members were called upon to interpret the visual field in congruent ways and, more specifically, to strike agreements as to what would serve as salient objects for the purposes of the work at hand. The identification of the cystic artery was called into question and its thingness had to be renegotiated. We draw on Garfinkel's notion of ‘trust’ to describe the prospective/retrospective processes of referring to what comes to be the cystic-artery-for-the-purposes-of- this-surgery. We argue that procedure both determines and is determined by its objects.

A Matter of Trust: Understanding Worldwide Public Pension Conversions

This paper seeks to explain the key two stylized facts of fundamental reforms to social security systems worldwide: Why have so many countries reformed when traditional systems seem, at first glance, to have a higher probability of delivering a secure retirement income? Why have these reforms been larger in developing countries facing less severe demographic problems? We show that an OLG voter model can answer both questions. Larger reforms are motivated by a fundamental breakdown in intergenerational trust while smaller reforms are caused by a lack of trust in the ability of the government to save. Empirical analysis seems to support the model.

Bringer of Solace and Delight: A Tribute to Vera B. Williams

NSK 2009 Bringer of Solace and Delight: A Tribute to Vera B.Williams Virginia Euwer Wolff Virginia Euwer Wolff nominatedVeraB.Williams forthe NSKNeustadtPrizefor Children's Literature and gave thefollowingtribute to Williamsat theceremony honoring heron October23,2009, inNorman, Oklahoma. In books foryoung childrenwe learn about the building of friendships, thegiftof loyalty, the sustaining power of trust.Inbooks these same children will find later, as older young readers, theywill learn about false friendships, fractured loyalty, the dissolution of trust?and about how we struggle to learn to livewith disequilibrium. In her art and stories fortheyoung, Vera B.Williams treats this complicated and sobering matter of trust with a tenderness thatapproaches sanctity. Her characters livepassionately. Their scrap piness, theirgrit and energy, theirpartnerships move about in a kind of dance of life.Remember the Matisse women dancing? They're in the Muse um ofModern Art inNew York. The painting is called Dance, and Matisse made it just over one hundred years ago. (A later, more intenseversion, from 1910, hangs in theHermitage Museum in Russia.) Five women, holding hands, leaping and pounding against a bright green ground and deep blue sky. The Matisse women and Vera Williams's story-families seem related. I don't want to seem to forcean objective correlative,but in theircoun terpoint of toughness and delicacy, the dancing women and Williams's communities of people? sometimes connected purely by need?share the strain of hard work and of loss, as well as the rapture of moments when everybody seems to understand everybody else. Against what? What is the antagonist in Vera Williams's stories? It isalways negativity. The forces that want to choke off the creative surge in all ofus, the forces thatwould stifle goodwill, would strangle the impulse forjoy. What if littleVera Baker's family had not been solid members of thepolitical left? What if Vera had not seen up close, in her daily life as a young girl, the art and science and hubbub of social activism? Now, my generation was knocked back and forthbetween being taught tohate Hitler, tohate Stalin, topay attention toourmusic lessons and to JackieRobinson stealing bases in the World Series COVER FEATURE on the radio;we were taught toplay volleyball, to flirt and chug-a-lug beer, todecide whether or not we really likedFrench kissing (a shockingly dar ing social activity?and wouldn't itbe too icky to actually dowith anybody?). One of the basic constants in this postwar upbringing was thatwe were supposed to fear and hate?at thevery least be apprehensive of? anyone associated with the political left.They might have Communist cousins or friends, and Communists were very, very, very bad people who were going tobomb us all todeath, and then make us be Communists with them. Little Vera, on the opposite coast of theUnited States, was born into a fam ilydevoted to social protest, progressive politics, and the hurly-burly of the pursuit of justice, even when the process became unsavory or dangerous. While Vera was discov ering thenoisy complexities of social activism, there I was on the farm,without electricity, trying to figure out how to climb a cherry tree and read thewords in theDick and Janebooks. My familywould have gasped and hightailed it to church, topray for Vera's daring, leftist bunch. And Vera's family might have noticed thatwe Euwers didn't speak the language of protest,weren't even sure how to spell "Bolshevik"?in short,that we didn't seem to know what a social conscience was. Except in small details: my widowed moth er?left to run the family orchard business when our dad died?gave our pots and pans to the AChairfor MyMother gives resttoweary workers of theworld. It'scovered indeep red, the redof theflames thathad burnedRosa's family home and all their furniture, but on thischairthe red isfertile ground for radiant flowers. workers who came topick our fruit; gave toys we didn't play with to theirsniffly, rascally, sad-eyed children; she gave help and succor to thewomen whose husbands beat them.And when I woke one night hearing something in thekitchenwhen everybodywas supposed tobe asleep, Iwandered out inmy jammies to see what was going on, and there was my mother, awashbasin ofbloody...

Organ donation: a matter of trust

Organ donation: a matter of trust