Theoretical mathematics is a key evolution factor of artificial intelligence (AI). Nowadays, representing a smart system as a mathematical model helps to analyze any system under development and supports different case studies found in real life. Additionally, the Markov chain has shown itself to be an invaluable tool for decision-making systems, natural language processing, and predictive modeling. In an Internet of Things (IoT), Machine-to-Machine (M2M) traffic necessitates new traffic models due to its unique pattern and different goals. In this context, we have two types of modeling: (1) source traffic modeling, used to design stochastic processes so that they match the behavior of physical quantities of measured data traffic (e.g., video, data, voice), and (2) aggregated traffic modeling, which refers to the process of combining multiple small packets into a single packet in order to reduce the header overhead in the network. In IoT studies, balancing the accuracy of the model while managing a large number of M2M devices is a heavy challenge for academia. One the one hand, source traffic models are more competitive than aggregated traffic models because of their dependability. However, their complexity is expected to make managing the exponential growth of M2M devices difficult. In this paper, we propose to use a Markov-Modulated Poisson Process (MMPP) framework to explore Human-to-Human (H2H) traffic and M2M heterogeneous traffic effects. As a tool for stochastic processes, we employ Markov chains to characterize the coexistence of H2H and M2M traffic. Using the traditional evolved Node B (eNodeB), our simulation results show that the network’s service completion rate will suffer significantly. In the worst-case scenario, when an accumulative storm of M2M requests attempts to access the network simultaneously, the degradation reaches 8% as a completion task rate. However, using our “Coexistence of Heterogeneous traffic Analyzer and Network Architecture for Long term evolution” (CHANAL) solution, we can achieve a service completion rate of 96%.