Manpower Office Research Articles

Analisis Kualitas Pelayanan Publik Pada Layanan Penyelesaian Perselisihan Hubungan Industrial di Dinas Tenaga Kerja Kota Bengkulu

ABSTRACT:This study aims to determine the quality of public services in the Industrial Relations Dispute Settlement service at the Bengkulu City Manpower Office. This research is a descriptive study using a qualitative approach. Data collection techniques were carried out by observation, interviews, and documentation techniques. The research informants in this study were 4 employees of the Industrial Relations Dispute Settlement Section, 2 people from the community who provided services at the Bengkulu City Manpower Office. The data analysis technique used is an interactive model. Checking the validity of the data is done by triangulation of sources and methods.The results of the study show that the implementation of public service quality in Industrial Relations Dispute Settlement services at the Bengkulu City Manpower Office is seen from the aspects of Reliability, Responsiveness, Assurance, Empathy, Tangibles. (1) The community is satisfied with the services provided at the Industrial Relations Dispute Settlement Service Section at the Bengkulu City Manpower Office in terms of reliability, reliability in the accuracy of the service process (2) employees who are ready to help people who need special services, people who minimal information, with officers who convey information by communicating well with the community. (3) Security at the Bengkulu City Manpower Service Office has provided good service quality, by providing a sense of security to people who perform public services, and ensuring secure data storage. (4) The Bengkulu City Manpower Office provides an aspect of empathy with a pleasant impression, this can be seen from the attitude of explaining as clearly as possible regarding service procedures and applicable SOPs. (5) The tangibles aspect of the service room and waiting room is sufficient, with waiting chairs and tables, but the mediation room which is not spacious plus there is a table inside sometimes makes the room cramped when there are many people in it.
 
 Keywords: Quality, Public Service, Department of Manpower

Pengaruh Organizational Citizenship Behavior (Ocb) Dan Komitmen Organisasi Terhadap Kinerja Pegawai Pada Dinas Tenaga Kerja Dan Transmigrasi Provinsi Sumatera Barat

The purpose of this study was to determine and analyze the effect of Organizational Citizenship Behavior (OCB) and organizational commitment on employee performance at the Department of Manpower and Transmigration of West Sumatra Province. The research method used is descriptive quantitative. The sampling technique used was total sampling, so that from this population there were a sample of 79 respondents, the data collection method used was observation, questionnaires and literature study. The data analysis technique used is multiple linear regression, t test, F test and the coefficient of determination. Based on multiple linear analysis, Organizational Citizenship Behavior (OCB) (X1) and organizational commitment (X2) variables on employee performance (Y) at the Office of Manpower and Transmigration of West Sumatra Province obtained Y = 8.357 + 0.359 X1 + 0.198 X2 + e. the results of the t-test conducted found that the variable Organizational Citizenship Behavior (OCB) (X1) has a significant effect on employee performance
 (Y) at the Office of Manpower and Transmigration of West Sumatra Province, the variable organizational commitment (X2) has a significant effect on employee performance (Y) at Office of Manpower and Transmigration of West Sumatra Province. The results of the F test prove that the Organizational Citizenship Behavior (OCB) (X1) and organizational commitment (X2) variables simultaneously have a significant effect on employee performance (Y) at the Office of Manpower and Transmigration of West Sumatra Province. This can be proven by Fcount > Ftable or 19.766 > 3.12 and a significant level of 0.000 <0.05 while the results of the coefficient of determination were 32.9%, while the remaining 67.1% was explained by other variables not examined in this study such as ability and motivation.

COMMUNITY EMPOWERMENT THROUGH TRAINING IN APPLICATION OF CODEIGNITER FRAMEWORK TEMPLATE IN WEB-BASED APPLICATION PROGRAMMING

Technological developments are growing rapidly and have brought many benefits to mankind. Its presence can alleviate all the difficulties that arise in work and human activities. Technological developments also open up employment opportunities, especially in today's digital era, many startups need jobs to create and develop a technology, just like the programmer profession. This community empowerment program through training aims to equip job seekers to have skills in applying bootstrap templates to a website in order to simplify the website design process. This program was implemented at the Tasikmalaya City Manpower Office on Thursday, October 13, 2022 with the target of fresh graduate job seekers, unfamiliar with programming, and having the desire to learn about programming in Tasikmalaya City. The curriculum used for this program is based on the standard curriculum contained in the SKKNI, namely Installing Programming Software Tools. The stages carried out are preparation, introduction, delivery of sub-topics, conclusions, applications, evaluations, additional assignments, and class arrangements. The approach used is an andragogic approach with direct learning strategies (Direct Instruction) with lecture, demonstration, practice and discussion/question and answer methods with an inductive learning model centered on the trainees (student centered learning). The evaluation process on empowerment is carried out through interview and observation techniques.

MINAT INVESTASI PEKERJA MIGRAN INDONESIA DALAM MENINGKATKAN KETAHANAN EKONOMI KELUARGA DI LAMPUNG TIMUR

This study is to determine the investment interest of former migrant workers in improving family resilience in East Lampung and the strategies carried out by former migrant workers in increasing family economic resilience in East Lampung. Data collection by observation and interviews, data analysis techniques by collecting data on migrant worker participants in East Lampung who returned from abroad in the last 5 years at the East Lampung Manpower Office, besides that the author also collected data on former migrant workers, then reduced data and presented data. East Lampung is the 5th largest migrant worker working abroad, the investment interest of former migrant workers in improving family resilience in East Lampung is quite high, income from work is used for positive needs. In addition, factors that influence the investment interest of former migrant workers are due to interest, desire and belief. The strategy in increasing family resilience carried out by former migrant workers in East Lampung utilizes the results of work to be managed by families properly and remain productive.

LEGAL PROTECTION OF EMPLOYEES WITH A SPECIFIC TIME WORKING AGREEMENT WITHIN THE FRAMEWORK OF THE RULE OF LAW STATE IN INDONESIA

<p><em>Employment relationships are often carried out using a Certain Time Work Agreement (PKWT) or often called contract employees. This often happens in the practice of industrial relations in Indonesia which is sometimes made by employers by changing contracts every year with workers/labourers, even though the work carried out is work that is carried out permanently and continuously and should be done using an Indefinite Time Work Agreement (PKWTT) or often called permanent employees. In practice, entrepreneurs often violate the provisions of PKWT which have been stipulated in the provisions of the law. Although workers/labourers have complained to the Manpower Office about the actions of employers who violate PKWT, in fact, employers are reluctant to carry out decisions or recommendations from Supervisors or Mediators to improve the status of workers/labourers from PKWT to PKWTT. Then the change of PKWT status to PKWTT in the practice of the Industrial Relations Court can be carried out by Workers / Workers if the employer violates Article 59 paragraph (1) of the Job Creation Law. This has legal consequences on the fulfillment of workers' rights in accordance with the rules applicable to PKWTT. In order to guarantee legal protection for workers, the government must make implement regulations that regulate the types and names of jobs that must be done with the PKWT category and what work must be done with the PKWTT category. As well as imposing sanctions for entrepreneurs who violate the provisions of PKWT</em>.</p>

NEED ANALYSIS OF INDONESIAN LANGUAGE TRAINING MATERIALS FOR FOREIGN WORKERS USING THE COMMUNICATIVE METHOD

There is no standardization of Indonesian language education and training for foreign workers (TKA), resulting in no training model that suits the needs of students. Therefore, this study aims to (1) describe the current condition of Indonesian language training for foreign workers by the Manpower Office; (2) identify Indonesian language training needs for foreign workers. The Ministry of Manpower has issued various regulations in this regard. This study uses a qualitative descriptive method through a communicative approach. The communicative approach forms the basis of the training model that will be developed because their main goal in learning Indonesian is to be able to communicate in their work environment. The data collection techniques used were interviews, surveys, and literature studies. The subject of this study is data on foreign workers in the Kepulauan Riau Province. The results of the study reveal two findings. Firstly, an overview of the current condition of Indonesian language training for foreign workers by the Manpower Office. Secondly, ) the identification of Indonesian language training needs for foreign workers . the data indicates that there is no standard training format yet.

PELATIHAN KETERAMPILAN KEJURUAN GARMEN APPAREL DI LEMBAGA PEMASYARAKATAN NARKOTIKA KLAS II A KOTA LUBUKLINGGAU

The purpose of community service between PGRI Silampari University, in collaboration with the Lubuklinggau City Manpower Service and the Lubuklinggau City Class II.A Narcotics Correctional Institution is to improve apparel garment vocational skills in the assisted community in Lubuklinggau Class II.A Narcotics Correctional Institution. Methods of community service activities include socialization, discussion, practice and evaluation of participants' responses to activities. Based on the results of community service activities, it is known: 1) There is collaboration between the PGRI Silampari Lubuklinggau university and the Lubuklinggau City Manpower Office and the Lubuklinggau City Narcotics Penitentiary. 2) Good and effective implementation of apparel garment vocational skills socialization activities. 3) Effective discussion activities increase the motivation of participants towards training activities. 4) The assisted community is able to practice the skills that have been provided by the resource persons, and 5) The activities are going well and effectively as seen from the results of the responses stating that the activities are very effective. Based on the results of the PKM activities that the team has carried out, it can be concluded that the PKM activities are going well and effectively in accordance with the needs of the assisted community of the Lubuklinggau City Narcotics Correctional Institution

LEGAL PROTECTION OF CERTAIN TIME WORKERS IN COMPANIES

This study aims to determine the legal protection of employees for a certain time at companies in Makassar City and the implementation of certain time agreements for companies in Makassar City. Agreement The research method used in the research is the juridical-empirical research method. This research was conducted at PT Dinar Wisesa Mahakarya, Makassar City Manpower Office, and South Sulawesi Manpower Office. The method of data collection is by interview and literature. The results obtained will then be analyzed using qualitative analysis methods. The results of the study show that 1) Specific Time Work (PKWT) at PT. Dinar Wisesa Mahakarya has not fully complied with the regulations in accordance with the applicable laws and regulations. These discrepancies include: first, related to the PKWT extension period which has passed the period stipulated by the labor law. 2) Regarding the nature of the work given to employees/workers with PKWT status at PT. Dinar Wisesa Mahakarya is not in accordance with the type and nature of work regulated in UUTK. At this time the form of legal protection for workers with PKWT status at PT. Dinar Wisesa Mahakarya, including the fulfillment of wages which are above the Makassar City UMR, protection for social security in the form of Health PT. BPJS.

Implementasi Kebijakan Perluasan Kesempatan Kerja Bagi Fresh Graduate di Masa Sebelum dan Saat Pandemi Covid-19 di Kota Tangerang


 The open unemployment rate and the low number of jobs have become the main concerns in labor issues and the targets of the sustainable development goals agenda in Tangerang City. The Covid-19 pandemic also has an impact on the employment sector, namely limited job vacancies and limited work experience, which also affects fresh graduates. This study aims to describe how the Implementation of the Employment Opportunities Expansion Policy in Tangerang City before and during the Covid-19 pandemic is seen from several programs that have been issued before and during the pandemic. The method used in this research is qualitative using interview and documentation techniques. This research uses the Dennis A. Rondinelli and G. Shabbir Cheema Implementation Model, which is a theoretical framework used to examine how decentralized government initiatives are implemented. The environment, notions of interorganizational linkages, organizational resources for program implementation, and the traits and skills of implementing agents are four variables that may have an impact on how a policy is implemented. The findings show that the program was not implemented as well as it should have been in order to improve career possibilities for Fresh Graduate both before and during the Covid-19 outbreak at the Tangerang City Manpower Office many differences were towards better services. However, there are still problems in the provisions for participants who join the program that should be improved so as not to hinder other participants.
 Keywords: Job opportunities, Unemployment, Fresh Graduates, Covid-19

Work Motivation and Employee Performance at the Department of Manpower Office in Makassar City

Work Motivation and Employee Performance at the Department of Manpower Office in Makassar City

Work Motivation and Employee Performance at the Department of Manpower Office in Makassar City

Work Motivation and Employee Performance at the Department of Manpower Office in Makassar City

Penyelenggaraan Jaminan Hari Tua Terhadap Asisten Rumah Tangga Yang Bekerja Pada Orang Perseorangan Pasca Diberlakukannya Undang-Undang Nomor 11 Tahun 2020 Tentang Cipta Kerja

To achieve the government's goal of providing decent work for the community as accommodated in the Constitution Article 27 paragraph (2) of the 1945 Constitution of the Republic of Indonesia as regulated through a derivative regulation of Law Number 13 of 2003 which regulates Manpower. The presence of this arrangement provides certainty to the workforce who are people who can do work to produce goods and services both to meet their own needs and for the community. However, over time, there were several changes to the regulations with the presence of the Job Creation Act which reduced the labor guarantee. In this regard, the author will examine several problems, namely: how is the protection of old-age insurance in the social security system for workers in Indonesia, how is the application of the rules for the protection of old-age insurance to the participation of household assistants who work for individual employers, what appears in providing this old-age insurance protection for household assistants, and what efforts will be made by the Manpower Office in embracing household assistants to become participants in the old-age insurance protection. With the presence of several problems that will be studied by the author using a normative juridical research method that will focus on labor legislation, this is also strengthened by a qualitative approach method. The presence of an effort to protect the workforce by providing Old-Age Security protection, especially to Household Assistants, is the answer that we want to produce for efforts with the presence of regulations that protect ART in Indonesia

Determinant Factors on Labor Absorption in Small and Medium Industries in Central Sulawesi Province Eastern Indonesia in 2016-2021

This study aims to (1) determine whether Production Value, Number of Industries, and Minimum Wage had a significant impact on employment in small and medium-sized industries in Central Sulawesi Province from 2016 to 2021, and (2) ascertain whether Production Value, Number of Industries, and Minimum Wage had a partial and significant effect on Labor Absorption in small and medium industries in the region during the same period. The data used in this study were derived from secondary sources obtained from the publication of the Office of Industries and Trade as well as the Office of Manpower and Transmigration in Central Sulawesi Province. Furthermore, the Fixed Effect Model (FEM) was chosen as the best model for panel data regression analysis. The results showed that Production Value had a positive but insignificant effect on employment with a probability value of 0.4691. Number of industries had a positive and significant effect on employment with a probability value of 0.0000. Production Value had a negative and insignificant effect on employment with a probability value of 0.8988. Finally, Minimum Wage had a negative and insignificant effect on Labor Absorption with a probability value of 0.9219.

REVIEW OF THE TERMINATION OF EMPLOYMENT DISPUTE SETTLEMENT THROUGH MEDIATION IN THE ASAHAN DISTRICT MANPOWER SERVICE

Law enforcement and efforts to resolve Employment Termination Disputes are problems that exist in every district and city, one of which is in Asahan Regency. Writing this article aims to look at the process of resolving disputes over termination of employment and to see the obstacles the Asahan District Manpower Office has in suppressing the minimum number of Industrial Relations disputes. In writing this article, it was made using the Juridical Empirical research method for legal research. This method examines law from a real-world perspective and examines how it functions in society. The research location for writing this article is at the Manpower Office of Asahan Regency which is the inspiration for studying the laws that govern everyday life. The author in this study explores the living law through observation of the actions of the community, government and legal entities using secondary, primary and tertiary legal materials. There are several ways that employees of the Manpower Office of Asahan Regency have taken to reduce the number of industrial relations disputes. This includes counselling, record keeping and coaching.

Pengaruh Pelatihan dan Motivasi Kerja terhadap Kinerja Pegawai dengan Kemampuan Kerja sebagai Variabel Intervening pada Dinas Tenaga Kerja dan Transmigrasi Kabupaten Tanjung Jabung Timur

This study aims to analyze the description of training, work motivation, employee performance and work ability at the Office of Manpower and Transmigration of East Tanjung Jabung Regency and analyze the effect of training and work motivation on employee performance which is mediated by work ability at the Office of Manpower and Transmigration of Tanjung Jabung Regency East. The method used in this research is descriptive verification and quantitative methods. The data collection method in this study was a questionnaire. Questionnaire (questionnaire) is a list of written questions that have been formulated previously to be answered, usually in clearly defined alternatives. The population in this study were all employees with civil servant status at the Office of Manpower and Transmigration of East Tanjung Jabung Regency during the period this study took place, namely as many as 60 people. In this study using saturation or census techniques because all the population, namely as many as 60 people were used as research samples. The analysis tool used is PLS analysis. Based on the description of training, work motivation, employee performance and work ability at the Office of Manpower and Transmigration of East Tanjung Jabung Regency, job training shows the trained category, work motivation shows the very high category, work ability shows the very high category and employee performance shows the very good category . The results showed that training had no significant effect on employee performance, work motivation had a positive and significant effect on employee performance, work ability had no significant effect on employee performance, training had a significant effect on work ability, work motivation had a significant and positive effect on work ability, training had no effect significant effect on employee performance, work motivation has no significant effect on employee performance.

The Role of the Manpower Office in Empowerment People in Medan City

The functions and duties of the Manpower Office have objectives for implementation, namely: planning and implementing integrated employment, employment opportunities and community income and carrying out programmatic coaching between companies and workers. The existence of the Manpower Office provides training opportunities and improving the quality of labor for the community, expanding employment and placement of labor for the community is important to get a job. To overcome the abilities and skills (skills), the Manpower Office establishes a skills training program for the community to improve the ability of its human resources. Each empowerment program creates opportunities, encourages the development of skills and resources that make people more accountable in the tasks assigned to the community. Community empowerment aims at creating competitiveness that is determined by ability. As a supporter of activities, community institutions and organizations provide opportunities for empowerment activities by obtaining and utilizing community rights. However, limited access, lack of knowledge and conditions and conditions of the community are less supportive. Making people unable to compete with skills that can adjust to the needs of the job market or become independent business actors who benefit themselves and their environment.

Sistem Informasi Geografis Usaha Mikro Kecil Menengah (UMKM) di Kota Tanjungpinang berbasis Android

The increasing economic growth in Tanjungpinang City, which is the main gateway for tourists who will visit various tourist destinations on the island of Bintan, has caused many Micro, Small and Medium Enterprises units to appear in the city of Tanjungpinang. According to data from the Tanjungpinang City Manpower Office, there are 14,687 Micro, Small and Medium Enterprises in Tanjungpinang city. However, the distribution map of the number of Micro, Small and Medium Enterprises is not known with certainty, so this makes it quite difficult for the government to provide assistance programs to Micro, Small and Medium Enterprises which are spread across the city of Tanjungpinang. This can be overcome if the Office of Manpower, Cooperatives and Micro Enterprises of Tanjungpinang City has an application that is able to visualize the distribution map of every Small and Medium Enterprises in Tanjungpinang City and is always up to date and uses an Android-based system and is integrated with the database. Designing Android-based applications using GPS will make it easier to map locations, in this case, UMKM in Tanjungpinang City. It is hoped that with this application, users and the government will find it easier to know the whereabouts of MSMEs and what products are occupied or produced by these MSMEs.

Pengaruh Gaya Kepemimpinan, Lingkungan Kerja, Disiplin Kerja Terhadap Kinerja Karyawan Dinas Tenaga Kerja Kota Semarang

This study aims to examine and analyze the influence of leadership style, work environment, and work discipline on employee performance at the Semarang City Manpower Office. The population or subject of this study were all employees of the Semarang City Manpower Office. The sampling technique used is a non-probability sampling technique with saturated sampling, because in this study all members of the population can be sampled, namely as many as 90 respondents. This study uses a quantitative method using a questionnaire. Data analysis in this study used the SPSS 24 program which included validity test, reliability test, classical assumption test, multiple regression analysis, hypothesis testing using the t test and R2 test. The results of the analysis in this study indicate that the leadership style (X1) variable has a positive and significant effect on employee performance, the work environment (X2) variable has a positive and significant effect on employee performance, and the work discipline (X3) variable has a positive and significant effect on employee performance. Based on the coefficient of determination 67,8% employee performance can be explained by the independent variables in this study while the remaining 32,2% is influenced by other variables not examined in this study.

Pelaksanaan Pekerja Alih Daya Oleh Perusahaan Alih Daya Yang Tidak Terdaftar Pada Dinas Ketenagakerjaan Berdasarkan UU Ketenagakerjaan

Every entrepreneur competes to get maximum profit or profit oriented by reducing minimum expenses. One of the strategies undertaken is to cooperate with employers where a company can take workers who will work outside the production fields or the main fields of the outsourcing company. However, the implementation of outsourcing in recent years has still experienced problems due to the lack of regulations issued by the government as a form of anticipation of inequality in the implementation of work relations between employers and workers. This raises the potential for maladministration of the company due to the lack of strict supervision from Labor Inspectors. This study aims to identify the effectiveness of the Oversight function of the Department of Manpower for outsourced companies that do not register their companies with the local Office of Manpower and Transmigration. The research method used is a normative juridical method with research specifications that are descriptive analytical in nature of the applicable laws and regulations and legal theories associated with the actual practice of the implementation of labor inspection. The results of the study state that labor inspection is still not running optimally because the number of labor inspectors is not comparable to the objects of labor inspection.

Community Empowerment of the Low Income Muslims in Cirebon City Through Participatory Action Research

The study aims to empower low-income people through participatory action research in the city of Cirebon. The research method used is participatory action research. Resources come from primary and secondary data in the form of public documents from the Office of Social Manpower and Transmigration; Strategic Plan Document (RENSTRA) of the Education Office of Indramayu Regency for 2016-2021; and relevant literature. The results of the study consist of two sub-discussions. First, based on the results of the analysis using CIPPO, it was found that all APR activities carried out by the Government, local governments, universities, NGOs, and companies were all successful, and had a positive impact both directly and indirectly on increasing people's income. second, the PAR program is able to increase the adjustment between very priority needs and the programs provided to the community. This conformity can be realized because before carrying out the empowerment program, NA is carried out directly from the community. The process of planning, implementing, evaluating, and utilizing the results of programs provided to the community must involve local communities. When the community is involved from planning, implementing, evaluating, and using the program, the feelings felt by the community will increase. When the sense of ownership is high, the maintenance program for existing assets becomes lighter, has a longer lifespan and provides more welfare to the community. From the perspective of Islamic Economics, the people of the Balongan Indramayu area of West Java are said to have fulfilled basic physical needs such as food and shelter, but also non-physical such as education and spirituality. The fulfillment of primary needs (Dlaruriyyat), secondary needs (Hajiyyat) and tertiary needs (Tahsiniyyat). It's just that the implementation of the program has not been maximized, therefore it needs to be maximized in order to improve the welfare of the community as a whole.