Emotional Intelligence Management Research Articles

Impact of project managers emotional intelligence on megaprojects success through mediating role of human related agile challenges: Project management as a moderator

Globalization and competition drive rapid adoption of new technologies, leading to a rise in complex projects. Project managers need to know how to lead teams through the planning and execution phases of a project while keeping in line with the organization's objectives. In order to successfully manage complex projects, emotional intelligence is an essential leadership quality. Therefore, the present research aimed to investigate the impact of project manager's emotional intelligence (PMEI) on megaprojects China-Pakistan Economic Corridor (CPEC) success through mediating roles of human-related agile challenges Inventory (HRACI) and project success factors (PSF), and project management as a moderator. The study employed convenience and purposive sampling methods to collect data from 533 project managers working on CPEC projects. The Smart PLS 4 software was utilized to evaluate the hypotheses. The results of this study indicated that the direct effect of a PMEI is not significant on CPEC. However, through mediating variables, HRACI exhibited a negative and significant association, while PSF positively and significantly mediate the relationship among PMEI and CPEC. Furthermore, project management as a moderator has a significant and positive effect on PMEI and PSF, however, insignificant between PMEI and CPEC, and negatively significant among PMEI and HRACI. The findings of this study are of great significance for project managers and project leaders. They will need to acquire the skills to prevent issues from arising, particularly when conflicts emerge, in order to ensure the success of megaproject. Therefore, current study recommend that PMEI appears to have a vital role in social interactions, promoting emotions of trust, efficient communication, and cooperation with other project teams in high-stress work environments like CPEC. Lastly, theoretical and practical contributions are discussed, as well as research constraints and future research directions.

CORRELATIONAL ANALYSIS OF THE INTERPLAY AMONG ACADEMIC ANXIETY, EMOTIONAL INTELLIGENCE MANAGEMENT, AND ACADEMIC RESILIENCE

This study examines the interplay between academic anxiety, emotional intelligence management, and academic resilience in Chinese international postgraduate students in Thailand. Using a correlational design and a sample of 353 valid participants, the study employed the Weighted Emotional Intelligence Scale (WEIS), Academic Anxiety Scale (AAS), and Academic Resilience Scale-30 (ARS). Contrary to expectations, the analysis revealed no significant differences in academic anxiety, emotional intelligence management, or academic resilience across demographic cohorts (gender, academic major, and occupation). Weak and non-significant correlations were also observed between academic anxiety, emotional intelligence management, and academic resilience. These findings challenge assumptions about demographic influences on these constructs and suggest a broader challenge for international students. Despite the prevalence of academic anxiety and deficiencies in emotional intelligence management and resilience, these constructs were not influenced by demographic factors. The study highlights the importance of holistic educational approaches that prioritize cultural and contextual factors and underscores the need for further research to unravel the complex dynamics of academic anxiety, emotional intelligence, and resilience.<p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/soc/0458/a.php" alt="Hit counter" /></p>

Examining the Mediating Effect of Organizational Commitment and Job Satisfaction between Project Manager Emotional Intelligence and Project Success

The main purpose of this study is to examine the impact of the Project Manager’s emotional Intelligence on HVAC project success in Pakistan settings along with the mediating effect of job satisfaction and organizational commitment to bring clarity to the assessment of the relationship between the Project Manager’s emotional intelligence and project success in Pakistan settings. A quantitative research strategy is applied to collect realistic data from 210 Project Managers (from all the entities involved in the execution phase of the project the important ones being Sub-Contractors, Equipment Distributors as well as Product Manufacturers) of the HVAC industry of Pakistan. The collected data was analyzed and examined by using Structured Equation Modeling through the Partial Least Square method. To analysis the collected data SPSS and Smart PLS software were used. The findings of this study showed that the Project Manager’s emotional intelligence is positively related to project success and suggest the most evident result that there is a healthy and positive effect of Job Satisfaction and organizational commitment towards the success of a project. These suggestions amplify the need of the upper management to understand the significance of the mediating roles and its willingness to take care of necessary steps for letting and giving room to the Intelligence of the Project Manager having a positive outcome on the project success. Originality: This is first study in project management in Pakistan settings and delivers an advanced knowledge of emotional intelligence along with its importance to Project Success

Emotional intelligence, human values, creation and dissemination of content on social networks by girls in countries with emerging economies

ABSTRACT This study examines the relationship between emotional intelligence, the use of social networks (to create and share content), and adolescent girls’ practice of human values. A descriptive and exploratory analysis was conducted, involving a survey of 491 girls in Colombia and Peru, aged 8 to 18 and in grades three to eleven. Excluding Instagram and TikTok, no significant differences were found between the type of network used and the level of emotional intelligence management. Furthermore, no relationship was found between the social media platform used and the girls’ experience of values. Differences were found in Clarity, Repair, and Values, but not in Attention and Content, when comparing between age groups or educational levels. These results hold importance for those involved in the development of this population, given the significance of emotional intelligence management, social media usage, and the experience and practice of human values for girls.

Impact of Emotional Intelligence Management on Quality of Work Life of Employees in Higher Education Institutions

Impact of Emotional Intelligence Management on Quality of Work Life of Employees in Higher Education Institutions

The Role of Emotional Intelligence management and Its Influence on Team Dynamics: A case study of Greece

The Role of Emotional Intelligence management and Its Influence on Team Dynamics: A case study of Greece

The role of emotional intelligence management and its influence on team dynamics: a case study of Greece

The role of emotional intelligence management and its influence on team dynamics: a case study of Greece

Employee and manager's emotional intelligence and individual adaptive performance: the role of servant leadership climate

PurposeThe present research attempts to show the contribution of emotional intelligence and servant leadership climate to individual adaptive performance. The authors intend to explain the relations between the emotional intelligence of employees as well as of manager and the employee's adaptive performance. Moreover, this research assesses the significance of the mediating role of “servant leadership” climate in the relationship between the emotional intelligence of the manager and the employee's adaptive performance.Design/methodology/approachThis research uses the quantitative research method and is included in explanatory research. Data collection used several informants for each organization. Data were collected using a sample of 57 managers and 204 team members spread over 24 companies belonging to different sectors of activity.FindingsEmployees' emotional intelligence directly influences individual adaptive performance. There is a direct influence of manager's emotional intelligence on individual adaptive performance. Then, there is an indirect influence of emotional intelligence on individual adaptive performance through the mediation of servant leadership climate.Originality/valueThe novelty of this research is in its effort to observe the multilevel mediation of servant leadership climate with other variables developed in the research model. No previous studies have found a relationship between employee and manager's emotional intelligence and individual adaptive performance.

Employees’ service recovery performance: the role of functional manager’s emotional intelligence in the hospitality industry

Emotional intelligence has taken a firm hold in organizations. The emotional intelligence of managers is essential for building a motivated workforce. This study investigates the relationship between functional managers’ emotional intelligence and employees’ service recovery performance in the context of the hospitality industry. In this study, functional managers’ emotional intelligence includes four dimensions: self-emotion appraisal, other-emotion appraisal, use of emotion, and regulation of emotion. A mixed method was employed to explore the influence of functional managers’ emotional intelligence on employees’ service recovery performance. The data were collected from 238 functional managers at 33 four- and five-star hotels in five provinces and cities in Vietnam. Factor analysis, correlation analysis, and regression analysis were used to analyze the data. The results show that functional hotel managers’ emotional intelligence has a positive and significant impact on employees’ service recovery performance, with others’ emotion appraisal having the strongest impact, followed by emotion regulation, use of emotion, and self-emotion appraisal. These findings contribute to the literature and deepen the understanding of service recovery. This study also provides managers with useful advice on managing customer service as a competitive advantage.

РОЛЬ ЭМОЦИОНАЛЬНОГО ИНТЕЛЛЕКТА РУКОВОДИТЕЛЯ В УПРАВЛЕНИИ ПЕРСОНАЛОМ

The article discusses the concept of emotional intelligence (EI) as a person's ability to recognize, understand, control and effectively use their emotions and the emotions of other people. Such components of emotional intelligence as recognition, understanding, regulation of emotions, em-pathy, social skills are described. The research materials of the influence of the manager's emotional intelligence on the development of leadership qualities, effective conflict management, the creation of a favorable working atmosphere, staff motivation and job satisfaction are considered

Management of emotional intelligence and administration of non-communicable disease screening for posyandu cadres

Gamping Kidul Hamlet is growing fast and is an education center area. This condition brings social, economic and unhealthy lifestyle changes so that there is concern that there will be an increase in non-communicable diseases (NCDs). This community service is a continuation of the previous program which has formed groups concerned with healthy lifestyles and training in screening and prevention of NCDs. The training aims to enable health cadres to be able to understand and apply management of emotional intelligence for themselves and others as well as be able to apply the administration of NCDs screening in their respective posyandu. The training was attended by 14 participants. The activity was carried out using the discussion method for emotional intelligence management and practice for screening administrative management. At the end of the training, an assessment of the level of emotional intelligence was carried out and the provision of equipment grants for program implementation. The results of the assessment showed that 57% of cadres had high emotional intelligence, 29% are moderate and 14% are low. Emotional intelligence of non-cadres is 84.62% high and 7.69% moderate and low, respectively. The Mann Whitney test proves that the emotional intelligence of cadres is lower than that of non-cadres.

Emotional Intelligence Management and Hotel Staff Attitudes: Implication of Gender

The study focused on the moderating role of gender on the relationship between emotional intelligence and hotel employee work behaviour. To achieve the objective of the study, survey research design was adopted. Self-awareness and self-control were used to measure emotional intelligence which represents the independent variable while employee behaviour was used as the dependent variable. The researcher adopted primary data in getting the required information through the use of structured questionnaire. The population of the study is made up of 431 male and female hotel staff. The sample size of the study is 274 after adopting Taro Yamane formula. In analysis the data, moderated regression analysis was used. The findings revealed that self-awareness and self-control have significant influence on employee work behaviour. The findings also showed that gender moderates the relationship between emotional intelligence and employee work behaviour in hotels. Based on the findings, the study recommends that Management should look for an organizational wide approach of bringing the employees closer to each other like organizing get together activities, end of the year parties and other social events so that they can understand themselves better as this will go a long way in increasing their awareness of others and relate well with others. While recruiting, emphasis should not be placed on IQ alone; effort should also be made to ascertain the Emotional Intelligence level of these employees for industrial harmony.

УГРУПУВАННЯ ТЕНДЕНЦІЙ ЗМІНИ УПРАВЛІННЯ ПІДПРИЄМСТВОМ З ТОЧКИ ЗОРУ ТРАНСФОРМАЦІЇ ОСНОВНИХ БІЗНЕС-ПРОЦЕСІВ

The article examines changes in approaches to enterprise management in connection with the systemic reformatting of the business unit's production platform. The future of the enterprise is expected to be characterized by digitization, the introduction of technologies using artificial intelligence, the reconfiguration of business models under the influence of new technologies and changes in consumer demand, the deepening of social and environmental responsibility, and the globalization of international trade. In the future, the company's business processes will be transformed into new forms based on the automation of structural elements, personalization of communications with customers, technology integration, and the use of promising economic models. As the work environment changes, so does the employee, who is primarily required to work with digital technologies, use various applications and platforms, adopt innovative production approaches, be flexible, and be able to quickly adapt to changing market trends. This study examines the evolution of leadership qualities for the effective management of a digital enterprise. The focus of managerial competencies will gradually shift to flexibility, creativity, intercultural competence, and digital literacy, which will eventually become the fundamental basis for the effective functioning of the enterprise. The organization of management activities is closely linked to personnel assessment, which allows for identify problematic issues and evaluate the work of the workforce, is the basis for planning personnel development and ultimately assesses the effectiveness of managers, managers in terms of achieving goals, the ability to motivate colleagues, manage processes and develop a team. A clear understanding of the stages of applying the main HR assessment methods, namely key performance indicators (KPIs), 360-degree assessment, assessment center and self-assessment procedures, will allow you to effectively apply these tools in your business practice. Human resources management will continue to evolve, introducing new methods and technologies: machine learning and artificial intelligence will be used to automate recruitment processes, analyses productivity and optimize workflows; flexible working methods will spread; and the so-called emotional intelligence management will be developed.

Determinants and Manifestations of Nurse Managers Emotional Intelligence in Ghana; A qualitative enquiry

Nurses promote quality services for the betterment of patients when successfully supervised by an effective nurse manager. A nurse managers effectiveness does not only rely on their skill set but their ability to recognise their emotions and that of others and considering how their emotions manifest at the working environment which is a significant requirement  for a nurse manager to leading subordinates and meeting deadlines and achieving set targets. This survey aimed at exploring the determinants and manifestations of nurse manager’s emotional intelligence at health care institutions in Ghana. This was a qualitative study that employed an explorative cross-sectional design and a purposive sampling technique to recruit 15 nurse managers with the assistance of an interview guide. Data collected were manually transcribed using Microsoft word and content analysis conducted. Labels were assigned to significant information generated form transcribed data and emergencing codes identified. Similar codes were combined to form sub-themes and several sub-themes into themes. In all six-sub-themes and three themes were developed form the data. Findings revealed nurse managers' ability to apply emotions (intra-personnel emotional awareness) to handle work-related challenges. Their ability to be emotionally aware of the structures of an organisation enabled them to adapt to a specific leadership style. Additionally, their interpersonal emotional awareness enabled them to socially interact with staff and patients, enabling them to professionally respond to ethical dilemmatic circumstances. The study concluded that, nurse managers were abrased with how their emotional intelligence manifest whilst in active services, therefore health policy makers, stakeholders and nursing professional associations should incorporate emotional intelligence into nursing education and performance review.

Impact of Emotional Intelligence among Students of BS Program at University Level

The aim of this research is to determine the impact of emotional intelligence among university students. This descriptive study was carried out among undergraduate students at Pakistan's University of Agriculture Faisalabad. A total of 176 students from the university's Social Science Faculty were conveniently chosen as a sample. Data has been collected by using a well-structured questionnaire and percentage, frequency, mean, standard deviation, weightage score, and rank order by the SPSS 17.0 package by following descriptive statistical analyses method. The study findings revealed that students' emotional intelligence scores varied and that it influenced their academic achievements differently. The reality of a few esteemed crescendos of emotional intelligence among students may be cooperative in terms of valuable life skills as well as satisfying academic depictions. Emotional intelligence management can help students perform better in school and have a positive impact on real-life activities. As a result, it is suggested that students with low academic performance be taught emotional intelligence through training and various programs. This research would help teachers, policymakers, curriculum planners, and institution heads deal with the disabilities of their students. It would also provide guidance and support for professional development, training, and retention plans for teachers.

Emotional Intelligence Management: Key tool for success

The responsibilities that workers of Indian banks are tasked with doing have gotten increasingly difficult in this period of competitiveness, instability, and dynamism in the environment. This is also owing to the fact that with the opening up of the economy through globalisation, liberalisation, and privatisation as well as the natural drift towards information technology, the difficulties get amplified when one is required to function in a varied working environment. In order for businesses to successfully satisfy their clients, they want employees who are not only knowledgeable in their respective fields but also possess the emotional and social skills necessary to do so. Interventions in emotional intelligence are being implemented in part as a reaction to the challenges that workers in the business sector are facing in the modern day. The competencies associated with emotional intelligence can make a contribution to the development of these talents and skills that are related with this new line of goal or aim. The purpose of this study is to evaluate and contrast the levels of emotional intelligence possessed by managers in private and public sector banks, as well as the influence that this trait has on employees' levels of commitment to their organisations. The study was also helpful in determining the connection between emotional intelligence and the climate of a company.

Effects of Employee Perspective Regarding Managers Emotional Intelligence on their Turnover

The current study has two main aims: to investigate to what extent Emotional Intelligence (EI) of managers of SMEs can be shown to affect employee turnover and Job satisfaction in Saudi SMEs and to examine the role of leader- member exchange (LMX) as a mediator between EI and turnover and Job satisfaction. a questionnaire was used to collect data to a random sample of employees in Saudi SMEs. 169 responses from employees of Saudi SMEs were collected and examined by using structural equation modelling (SEM). The present study’s results revealed a positive relationship between emotional intelligence and LMX. Further, a negative relationship was found between perceived emotional intelligence and employee intention to leave, which suggests that emotional intelligence has a role in retaining employees and reducing their desire to leave. In addition, a positive relationship was found between emotional intelligence and job satisfaction. However, the results did not support a hypothesised interaction between LMX and turnover intention. Last, LMX was found to mediate the relationship between emotional intelligence and job satisfaction, but not the relationship between emotional intelligence and turnover intention

Manajemen Kecerdasan Emosi dan Penerapan Administrasi Skrining Penyakit Tidak Menular bagi Kader Posyandu

<p><strong><em>Background :</em></strong><em> Gamping Kidul hamlet is growing fast as an educational center. This condition brings socio-economic changes and unhealthy lifestyles so that there are concerns about an increase in non-communicable diseases (NCDs). This Community Service (CS) is a continuation of the previous CS which has formed a care group of healthy lifestyles and provides cadres with NCDs screening and prevention. These activities were enhanced by training on emotional intelligence management and screening administration. The activity aims to train management emotions and apply NCDs screening administration so that it can further strengthen the ability of cadres to implement NCDs prevention programs. </em></p><p><strong><em>Methods :</em></strong><em>The service is carried out with explanation, discussion, and practice. At the end of the training, an assessment of the level of emotional intelligence is carried out. </em></p><p><strong><em>Results :</em></strong><em> The training was attended by 14 integrated service post cadres (posyandu) as participants. The results of the assessment show that 57% of cadres have high emotional intelligence, 29% are moderate and 14% are low. Emotional intelligence of non-cadres is 84.62% high and 7.69% moderate and low, respectively. The Mann Whitney test proves that the emotional intelligence of cadres is significantly lower than that of non-cadres. </em></p><p><strong><em>Conclusion :</em></strong><em> It was concluded that most posyandu cadres had high emotional intelligence, some were moderate-low, but lower than non-cadres in average. Posyandu has never done NCDs screening. The training has provided experience in NCDs screening for posyandu cadres</em>.<em></em></p>

Manager’s Emotional Intelligence and Team Effectiveness: A Theoretical Review

The purpose of the study is to investigate the relationship between Managers Emotional Intelligence and Team Effectiveness. Team effectiveness are measured in two ways, cohesiveness and goal attainment while Managers Emotional Intelligence as has its dimensions as self-management, self-awareness and social-awareness. The methodology here is based on theoretical & conceptual literature review. It regards emotions and the conditions that might contribute to team effectiveness. Findings revealed that there is a strong and positive significant relationship between the study variables. The study then recommends that management should implement strategies that will encourage emotional intelligence and its dimension such as self-awareness, self-management, and social-awareness in order to achieve organizational goals.

Effect of Employee Creativity and Emotional Intelligence on Entrepreneurship Orientation

This study examines managers' emotional intelligence and employee creativity in entrepreneurial orientation in SMEs. This research method uses a quantitative approach. The population of this research is all MSMEs in three sub-districts, namely Wara, East Wara, and North Wara Districts. The sample of this research is 137 MSME Managers. This research was conducted in December 2021. The instrument used was a questionnaire using a structural equation modeling (SEM) approach with the help of the smart PLS 3.3 application. The results of this study indicate that managers' emotional intelligence affects the entrepreneurial orientation of SMEs by 0.074 units with a t count = 0.377 < t table = 1.972 or a P-value of 0.706 > 0.05. Employee creativity has an effect on entrepreneurial orientation by 0.414 units with a T arithmetic value = 2.665 > T table 1.972 with a P-value of 0.008 <0.05. The joint influence of a manager's emotional intelligence and employee creativity on entrepreneurial orientation is 19.1%, while the remaining 81.9% influence other variables.