Abstract
The article discusses the concept of emotional intelligence (EI) as a person's ability to recognize, understand, control and effectively use their emotions and the emotions of other people. Such components of emotional intelligence as recognition, understanding, regulation of emotions, em-pathy, social skills are described. The research materials of the influence of the manager's emotional intelligence on the development of leadership qualities, effective conflict management, the creation of a favorable working atmosphere, staff motivation and job satisfaction are considered
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