Student Affairs Management Research Articles

Quality Management of Student Affairs in Strengthening Al-Islam and Muhammadiyah in SMA Muhammadiyah 1 Taman

This paper discusses the importance of implementing quality management in student’s field in strengthening Al-Islam and Kemuhammadiyahan. The quality of education is one of the benchmarks of the success of an educational process in school. This process starts from the input (input), the process (teaching and learning activities), to the output (graduates). The quality of education can be interpreted as the ability of a school to manage operationally the components related to school, to produce added value to these components according to standard norms or general standard. The student sector is one of the important components in the management of education quality. This research is qualitative-descriptive research, which is expected to be able to uncover various information with a careful and meaningful description-analysis. Sources of data in this study include the principal, student vice-principal, Al-Islam teacher, and Kemuhammadiyahan teacher. Data collection is done by interview, observation, and documentation, as for the data analysis techniques through the stages of data reduction, data presentation, and data analysis. The results of the study include (a) quality management in the field of student implemented based on the values of Al-Islam and Kemuhammadiyahan. (b) Islamic and Kemuhammdiyahan values are the quality standards of the student field.

Finding Common Ground towards Progressive Transformation in Student Residence Spaces: Residence Committee Members as Bricoleuric Brokers

This article stemmed from discussions related to residence committee members and their role as leaders within their communities. The ideas presented during these conversations gave rise to a research interest for a conceptual exploration of collaborative and progressive social transformative brokering within a complex context. In particular, the identified interest within this context relates to finding common ground, between, inter alia, student affairs management, and residence committee (RC) management in residence spaces. The specific focus is the RC leadership team as strategists who are positioned to deal with potential conflict resolution in policy interpretation and enactment. The argument presented here has to do with the extent to which they can do this in a manner that facilitates the collegial and amicable interpretation of policy in residence communities. Inherent within this is the notion of managing the potential disjuncture between policy formulation and policy implementation. The primary question about this concern finds expression in how RCs move from being part of active cultural residence spaces to critical participants in dialogic conversations as part of a multi-perspectival progressive transformation strategy. Indeed, while bringing about transformation, the dynamic issues of brokering cohesion within a context of ideological and political complexity remain. Given the inherent situational complexities, the article adopts a bricoleuric theoretical thread that requires a multiperspectival orientation. In this regard, appropriate components of critical complexity theory, critical system theories, transformative learning, and hope theory account for this theoretical approach. A further consideration is that of a positionality of finding progressive and transformative common ground. In this regard, the argument revolves around examining the systemic factors that bear relevance for actualising the envisaged intention, that is, common ground in the interests of the common good. At stake in this argument is the notion of RC identity and their role in building a values-based residence system of policy interpretation and enactment, while bridging the ideological divide and finding common ground between the expectations of student affairs management and the residence community.

Service quality of student services and student satisfaction: the mediating effect of cross-functional collaboration

PurposeThe purpose of this paper is twofold: first, to examine the interaction of tangibles, reliability, assurance, responsiveness and empathy dimensions of the service quality (SERVQUAL) and student satisfaction (SS), and second, to explore the mediating role of cross-functional collaboration (CFC) on these relationships.Design/methodology/approachThe structural equation modelling was used to examine the direct and mediated effect models using data collected through a survey of 352 students from 18 higher education institutes (HEIs) in Oman.FindingsThe statistical analysis confirms our main hypotheses. First, the centrality of tangibles, reliability, assurance, responsiveness and empathy dimensions of the service quality was established in the direct effect model, while the importance of tangibles and responsiveness was not confirmed in the mediated effect model. Second, it approved the partial mediation effect of CFC on the five dimensions of SERVQUAL and satisfaction.Research limitations/implicationsService quality, level of CFC and relative SS in higher education could be subjected to contextual verification and evaluation of these internal and external contextual factors should be considered.Practical implicationsSeveral implications are highlighted for the effective development of the service quality of student affairs departments (SADs), the development of CFC for effective management, development and deployment of various student affairs initiatives.Originality/valueThis paper satisfies the need to validate the SERVQUAL model in different contexts such as SADs, and the need to investigate the possible mediating effect of other factors on SERVQUAL dimensions and satisfaction to show how the latter can be achieved.

Assessment of the management of student affairs records

PurposeThe purpose of this paper is to assess records management components, such as record scheduled, records appraisal, destroyed/disposed, retained, training of staff on the management of the student affairs records (SARs), provided access, the challenges associated with efficient management of SARs and strategies for effective management of SARs, to determine the extent the Student Affairs Department (SAD) complies with the University of Mpumalanga (UMP) records management policy.Design/methodology/approachThis paper uses qualitative methodology of a triangulation of data collection and this included interviews, document analysis and observation.FindingsThe literature review, as well as the interview, revealed that findings on the UMP records management policy are multi-layered. A number of participants mentioned lack of records centre, records retention and appraisal of records, records management training and managing access to information as a challenge to the management of SARs.Research limitations/implicationsThe research was only limited to the UMP, Student Affairs Division, with a population of 15 staff members even though the findings can be applied to all the universities in South Africa.Practical implicationsSAD has a unique contribution to make to ensure that records created within their division are managed in terms of the UMP records management policy by ensuring that components such as records storage retention and appraisal of records management training and managing access to information are adhered to.Social implicationsFailure to comply with the UMP records management policy by the Student Affairs Division will contribute to the loss of institutional memories, non-compliance with legislations such as Promotion of Access to Information Act 2000, National Archives and Records Services Act 46 of 1996 and the Protection of Personal Information Act No 4. Of 2013.Originality/valueThe research appears to be the first of its kind, to the best of the authors’ knowledge, to assess SARs at the UMP, South Africa.

Challenges Faced by Student Leaders in Managing Student Affairs in Public Universities in Kenya

Effective management of student affairs in public universities continue to pose a major challenge to university administrators and student leaders in many parts of the world including Kenya. Public universities are perpetually ravaged by rampant incidences of student unrests and strikes yet innovative approaches meant to curb such incidences have been adopted that involved student leaders in governance of institutions of higher learning. The effectiveness of these innovative approaches in university governance is not clearly documented. The rationale of the study was to analyse the challenges faced by student leaders in managing student affairs in public universities in Kenya. The study employed descriptive survey research design. Stratified random sampling was used to select student leaders from public universities in Kenya. The sample size comprised of 19 members of student governing councils, 50 class representatives and 73 clubs and society leaders, making a total of 142 respondents. Data was collected using questionnaires. Analysed data revealed that 50.4% of the student leaders experienced challenges while executing their functions. The major challenges included conflict between academic pursuits and leadership roles, lack of teamwork among student leaders and students’ ignorance of university policies and statutes. The study further established a strong and statistically significant relationship between the challenges faced by student leaders and effective student affairs services in public universities at 0.05 levels of significant with a Pearson correlation coefficient of 0.789. The study concluded that challenges experienced by student leaders may impede effective discharge of their duties and may result in poor service delivery leading to incidences of riots. The study recommends that student leaders should be assisted to solve internal problems that may affect the effective discharge of their duties as a way of addressing unrests in public universities.

Blog-Based Project of Student Affairs Management Platform for Counselors in Colleges and Universities

An internet cored society has formed quietly into the development of information technology. Since the gradually increased scale of institutions of higher education, problems of student affairs management like too many students and inefficient number of counselors have stood out. Under such a new circumstance, it is undoubted a pioneering attempt to change the previous mode of management, and build a Blog based Project of Student Affairs Management Platform for Counselors in Colleges and Universities. Through introducing internet technology into student affairs management, combining counselor’s management with ideas such as sharing, creativeness, personality and communication is shown by the current populating Blog. On one hand, this platform can effectively manage to add information. On the other hand, it can help realizing the instant communication between counselors and students thus making the work of students’ mental health and ideological and political education more diverse. Besides, both the theory and designing principles have been got after the questionnaire survey and feasibility study of this attempt.

Personal attributes as determinants of sport participation among undergraduates in selected Nigerian Universities

This paper reports the findings of a study that investigated whether age, gender and marital status would be perceived as would be a significant determinant of sport participation among undergraduates in selected Nigerian universities. Data was collected using a self-constructed questionnaire from 2610 undergraduates of University of Nigeria, Nsukka and University of Benin. The findings were that students’ personal attributes significantly determine their sport participation. Grounded on these findings, recommendations for the improved participation of undergraduates in sports are discussed. Keywords: Student affairs management; Sports; Co-curricular activities

An improved memetic differential evolution for college students' comprehensive quality evaluation

The evaluation of the comprehensive quality of college students is a key problem in the management of college student affairs. In this paper, we present an improved memetic differential evolution algorithm to get the best weights of the College Students' Comprehensive Quality Evaluation (CSCQE) problem. The proposed algorithm, called Uniform Memetic Differential Evolution (UMDE), hybridises differential evolution (DE) with a local search (LS) operator and a periodic uniform design re-initialisation scheme to balance the exploration and exploitation. UMDE is compared with five well-known evolutionary algorithms on twenty-one benchmark functions. The results show that UMDE can obtain results better than, or at least comparable with, the compared algorithms. And then, UMDE is used to solve the CSCQE problem. The results show that UMDE can find better weights of the index system.

An improved memetic differential evolution for college students' comprehensive quality evaluation

The evaluation of the comprehensive quality of college students is a key problem in the management of college student affairs. In this paper, we present an improved memetic differential evolution algorithm to get the best weights of the College Students' Comprehensive Quality Evaluation (CSCQE) problem. The proposed algorithm, called Uniform Memetic Differential Evolution (UMDE), hybridises differential evolution (DE) with a local search (LS) operator and a periodic uniform design re-initialisation scheme to balance the exploration and exploitation. UMDE is compared with five well-known evolutionary algorithms on twenty-one benchmark functions. The results show that UMDE can obtain results better than, or at least comparable with, the compared algorithms. And then, UMDE is used to solve the CSCQE problem. The results show that UMDE can find better weights of the index system.

To Enhance the Level of Students Affairs Management by Target Navigation

University has entered into a new era, in terms of educators, how to improve their abilities at students affairs management has become an important of university student affairs management. University students are in a critical period of ideological maturity, they will not only be imparted knowledge in university, but also they should be provided with excellent services and scientific management from school. With Target Navigation, diversified and multiple demands of students can be meet.

A GROUNDED THEORY RESEARCH ON THE REPUTATIONAL CRISIS MANAGEMENT PRACTICES OF CHINA’S COLLEGE MANAGERS IN THE SOCIAL MEDIA AGE

Colleges in China are experiencing many internal challenges in recent years that have the potential to develop into reputational crisis if not properly handled. One such challenges come from the management of student affairs. In the social media age, after a student has filed a complaint, a reputational crisis might take place if the college manager is not able to handle the complaint effectively in time. However, many college managers in China have not yet developed the ability to manage college crisis in the context of social media effectively, and there is a dearth of literature that focuses on such topics hitherto. Hence, we conducted the current grounded theory research to study the approaches that college managers used in their crisis management, and the problems that they faced.

Feature Book Review & Citations

Feature Book Review & Citations

Table of Contents

Abstract Cover Story Teach student‐athletes, coaches, staff it's never worth ‘betting on it’ Tackle gambling problems before it's too late Review gambling prevention resources News Army adds women's lacrosse Va. adopts transgender policy Students want athletics fees ended Leaders & Innovators CHRIS PLONSKY, WOMEN'S AD & EXECUTIVE SR. ASSOC. AD, UNIVERSITY OF TEXAS Manage financial, media challenges facing your programs Publicize student‐athletes' personal success stories Risk Management Limit injuries, liability and risk by properly screening student‐athletes Liability Learn from attorney's 20+ years in college sports law Managing Your Office Respond to office gossip by addressing underlying issues, partnering with leaders to develop unified messages NCAA Update Lawyers file new concussion suit Coaches can recruit via Snapchat NCAA wants concussion database Confederate flag controversy continues You Make The Call Was scholarship termination due to discrimination? Lawsuits & Rulings LIABILITY Risk manager files suit for injury before game ADMINISTRATION University not required to produce email A Conversation With … GEORGE S. MCCLELLAN, VICE‐CHANCELLOR FOR STUDENT AFFAIRS & ENROLLMENT MANAGEMENT, INDIANA UNIVERSITY–PURDUE UNIVERSITY FORT WAYNE Keep an eye on free speech issues Resources Support vets Manage assaults Names in the News

Analysis of Subsidizing Capabilities of College Counselors

Subsidizing poor students is an important part of college student affairs management. As the directors, organizers and practitioners of managing college student affairs, college counselors must have strong subsidizing capabilities to help poor students successfully finish their studies and become qualified builders and reliable successors of the future society. The subsidizing capabilities of college counselors mainly include managing capability, monitoring capability, and humanistic care and psychological counseling capability.

Media Review: New Realities in the Management of Student Affairs: Emerging Specialist Roles for Changing Times

(2013). Media Review: New Realities in the Management of Student Affairs: Emerging Specialist Roles for Changing Times. Journal of Student Affairs Research and Practice: Vol. 50, No. 4, pp. 449-452.

New Realities in the Management of Student Affairs: Emerging Specialist Roles and Structures for Changing Times ed. by Ashley Tull and Linda Kuk (review)

New Realities in the Management of Student Affairs: Emerging Specialist Roles and Structures for Changing Times ed. by Ashley Tull and Linda Kuk (review)

Sustenance of Values and Ethics in the Malaysian Higher Education e-Learning Drive

The current scenario in the education sector of developing countries such as Malaysia is also experiencing the beginning of participation in the exploration and exploitation of e-learning initiatives. Like in many other trends, be it social, economic or political, put forth, particularly from the propagation of ideas of the western countries, developing countries take on to these like wild bush fire. This is also observed in the education sector. With the advent of cyber technology, one aspect of teaching is starting to take root in the institution of higher education and that is e-learning. This paper attempts to address some of the challenges that have cropped up as far as learning with technology is concerned. The borderless realm of knowledge warrants behavior that may lead to academic dishonesty. To maintain the universal noble values, some actions on the part of the students may precariously endanger the credibility of their assignments, projects and evaluation. To sustain these values for the good of their future, we need to address these challenges and to make known to these students the implications that these behavior create on their study and their future. The next part of the paper discusses considerations to help curb academic misbehavior in the university. The role taken by the institutions of higher education has to be comprehensive, if not total. It is particularly important that the management of student affairs, the faculty and several other parties be able to see these issues as very serious before the undesirable elements of technology usage sits deeply enrooted in the teaching-learning process. After all, the future of a nation depends on the stewardship of these students when they graduate one day and work in the government or private sectors of the country.

Student Leadership in Selected Public Universities in Kenya: Disfranchised Pressure Groups or an Integral Component in University Management?

This paper was based on an exploratory study carried out on student leadership in three public universities in Kenya in 2004/2005 academic year. The study was premised on the challenges facing student leadership and the transformative roles student leadership plays in the management of student affairs and overall university management. Data were collected using a self-administered questionnaire from a sample of 34 student leaders and analyzed through descriptive statistics. Findings showed that most student leaders were first born in their families. Most of the students' parents were in low to middle level occupational category in the public sector, with about 50% of them having attained at least some college training. Most of the students resided in urban centers, with a significant majority coming from the major urban centers in the country – namely, Nairobi, Kisumu, Eldoret, Nakuru and Nyeri. Student leaders were prompted to leadership interests by many factors, including past leadership experience in high school, service to students, a learning experience, and to develop a culture of dialogue with university management. Despite these values and intentions, student leaders still faced many challenges in their efforts to achieve the intended goals. This ranged from institutional rigidities, high student expectations and skepticism, betrayal from students' body, low participation rates by female students and tribalism/regionalism. This study observed the transformative nature of student leadership compared to what it was two decades ago and encouraged that student leadership is an integral component of modern university managementAfrican Research Review Vol. 2 (3) 2008: pp. 195-221