Business Management Research Articles

ASSESSMENT OF THE APPLICATION OF TECHNOLOGY IN THE MANAGEMENT OF SMALL AND MEDIUM-SIZED ENTERPRISES (SMES)

Business technology tends to maximize the use of technology within the company to meet the demands and desires of customers. However, technology has also the potential to benefit management and business practices. Several factors influence an organization's decision to use new technology. Some of these factors are: to increase results, to improve the product, to reduce the dependence on specialized work as well as to keep up with the latest trends and developments. Technology is important because it can be a key differentiator in attracting and retaining talented employees. However, technology also has the potential for it the management and practices of businesses also benefit. The purpose of this study is to determine how the introduction of technology affects different business processes. Also, in this paper, we will try to identify the effects and advantages of the application of technology to small and medium enterprises in North Macedonia and Kosovo. Technology has revolutionized the way enterprises conduct business, enabling small businesses to catch up with larger organizations. Small businesses use a variety of technologies to develop competitive advantages in the economic marketplace as well as increase the productivity of their employees. Small and medium business owners should consider implementing technology in their planning process for easier integration and the possibility of future expansion. The results from this study suggest that SMEs may be able to increase their business capacity when innovations and technologies are applied.

Business Management in an Unstable Economy: Adaptive Strategies and Leadership

In the current world economy that is characterized by dynamism, it has become a norm for the business environment to present volatilities and uncertainties. It is for this reason the various organizations must possess measures that enable them respond aptly to these challenges, as a way of ensuring that it remains strong and operational always. Therefore, this paper undertakes a study on the increased centrality of strategic management in the management of economic unpredictability with particular reference to the need for flexibility, and proactive planning. As a part of a set of detailed case studies, in this paper, we compare different strategies and approaches that helped brands and companies get through the critical period and be resilient enough to come out of the economic downturns. Moreover, this paper focuses on the possible leadership approaches and leadership effectiveness in dealing with crisis, as well as to analyze the importance of great leadership in managing the organization during crises. Here we specify various descriptors and actions of the leaders who managed to maintain their organizations’ stability during an economic crisis and discuss the effective leadership practices for the organization’s resilience. Also, it contains some guidance on how to construct robust business models capable of handling atrocious economic conditions and achieving constant growth. The principles provided in this publication are generated basing on theory and supported by available research findings, and thus can serve as a handy business management manual for professional executives.

IMPLEMENTASI PERANCANGAN INTEGRASI SWOT BALANCED SCORECARD DALAM PENILAIAN KINERJA BISNIS PAKAN KELINCI PADA RABBIT BROTHERS DI KABUPATEN BANDUNG

Rabbit Brothers is one of the rabbit breeders established in 2017 located in West Java, West Bandung Regency. Rabbit Brothers rabbit feed sales in 2023 fluctuated. The tighter the competition, the company needs to determine strategies in business management to determine the company's current performance. The purpose of this study is to describe the strategy based on SWOT analysis, design a Rabbit Brothers rabbit feed strategy map based on SWOT Balanced Scorecard integration, performance measurement and performance assessment of Rabbit Brothers rabbit feed based on SWOT Balanced Scorecard integration, and improve Rabbit Brothers rabbit feed business performance based on SWOT Balanced Scorecard integration. The methods in this research are SWOT Analysis, Balanced Scorecard, Analytical Hierarchy Process Software Expert Choice, and Key Performance Indicator Lead Indicator. Rabbit Brothers rabbit feed strategy and strategy map, one of which is increasing profits, Rabbit Brothers rabbit feed performance is 93.04%, meaning that the company's performance is in a very healthy condition with the category (AAA). The performance of the four performance perspectives that are not optimal is improved on strategic initiatives, one of which is the content creation program.

The Influence of Murabahah, Musyarakah, Mudharabah and Qardh on the Profitability of Islamic Commercial Banks

This research aims to determine how the effect of Murabahah, Musyarakah, Mudharabah and Qardh financing on profitability at Islamic Commercial Banks for the period 2017-2021. The research method used in this research is quantitative research method. The data collection method was carried out through documentation using secondary data taken from the financial statements of each Islamic commercial bank in 2017-2021. The sampling method used purposive sampling technique with the analysis technique used was multiple linear regression using the SPSS version 26 application. The results showed that none of the Murabahah variables had an effect on profitability. Musyarakah variable has a negative and significant effect on profitability. Meanwhile, Mudharabah and Qardh variables have a positive and significant effect on profitability. The managerial implication is that Murabahah as the type of financing most often used by Islamic banks provides a relatively stable fixed income because it uses the principle of a fixed margin agreed upon in advance. Musharakah involves joint capital participation between the bank and the customer, where the bank gets a share of the profits or bears the losses according to the agreement. The bank acts as the capital owner (shahibul maal) who hands over funds to the business manager (mudharib) and gets a share of the profits.

PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP KEPUASAN PELANGGAN PADA TOKO SX SEPATAN (Studi Pada Konsumen Toko Offline Di Kabupaten Tangerang)

This research aims to determine the influence of service quality, price and customer satisfaction partially or simultaneously. The sample for this research was 100 respondents where they were visitors to the XS Sepatan store. The technique used is total sampling. The data collection technique uses a questionnaire whose validation and reliability have been tested. The analysis technique used is multiple linear regression analysis. The results of this research show that: (1) Service Quality has a positive and significant influence on Customer Satisfaction as evidenced by the Service Quality variable (X1) having a calculated t value of 3.742 > t table 1.984 with a significance level of 0.000 < 0.05. (2) Price is positive but has no influence on Customer Satisfaction as evidenced by the Price variable (X2) having a calculated t value of 1.169 < 1.984 with a significance level of 0.245 > 0.05. (3) Customer Satisfaction has a positive and significant influence. This can be proven from the calculated f value of 11, 187 > f table 3.09 with a significant value of 0.000 < 0.05. The results of the analysis are expected to provide useful information for business people in improving service quality, product pricing and customer satisfaction regarding proper business management.

Joint optimization of production, inspection, and maintenance under finite time for smart manufacturing systems

Given the flexible and configurable characteristics of smart manufacturing systems with a limited time per manufacturing task, the assumption of infinite time for prostems is no longer applicable to the joint-control strategy. Consequently, a joint-control model that considers production, inspection, and maintenance within a finite-time scenario for smart manufacturing systems is proposed in this paper. The objective is to optimize overall production and maintenance functions to minimize the total system cost. Comparing the joint strategy under infinite time with the proposed finite-time approach reveals significant differences in unit costs between the two scenarios. To enhance the effectiveness of the model, a discrete iterative algorithm with multiple loops was developed. Through a case study, it was observed that 1) joint strategies implemented within a finite time horizon were more cost-effective than those under infinite time, thus emphasizing the need for business managers to develop strategies within a finite time frame; 2) different production planning and efficiency levels had varying effects on the final joint strategy, necessitating customized strategies based on different production durations. Overall, the research gap regarding joint strategies within a finite-time context was addressed in this research, serving as a methodological foundation for practitioners to develop various strategies that minimize total costs across diverse real-world scenarios.

Этические ценности в культуре современных предпринимателей

Philosophical thought has always stimulated humanity to reflect on values, goals, and the meaning of exist-ence. In the modern business world, philosophy is transforming into new forms of aspiration alongside finan-cial success to achieve social, environmental, and ethical goals. Realization of one’s place in society and re-sponsibility to society has become the basis for the emergence of entrepreneurial culture. In this article, the author examines the ability of ethical values to influence the mindset of modern businessmen; analyzes and studies the decision-making strategies of successful entrepreneurs who adhere to certain philosophical ideas; explores the relationship between the beliefs of individuals and their implementation of innovative business approaches; investigates ways in which entrepreneurs address ethical dilemmas and overcome complex situa-tions using philosophical ideas. As a result of the study, the extent to which the study of ethical values influ-ences successful business management in the modern world is assessed.

Intention to adopt mobile payment during the COVID-19 pandemic

PurposeThe main purpose of this research study is to investigate and examine the factors that might influence the intention to adopt and use mobile payment and their relationships during the COVID-19 pandemic.Design/methodology/approachThis research study used both mobile payment adoption literature, The Technology Adoption Model and Unified Theory of Acceptance and Use of Technology, to propose a conceptual framework for mobile payment adoption. Quantitative method is used in which 306 participants responded to an online survey to validate the proposed conceptual framework.FindingsThe introduced integrated model embraced perceived risk, transaction transparency, mobile payment usefulness, social influence, performance expectation as independent variables and usage continuation intention to adopt mobile payment as the dependent variable. The results from data analysis have statistically revealed significant relationships and a positive impact of perceived risk, mobile payment usefulness, social influence and performance expectation. Also, the results identified a negative impact for the transaction transparency factor. As this research study is conducted at a later stage of the COVID-19 pandemic, it adds value to the existing literature by providing insights to business managers on the factors influencing mobile payment usage and other implications related to increasing the market potential for businesses in the new normality of the coronavirus pandemic.Originality/valueThis paper offers a combination conceptual framework of mobile payment adoption based on a literature review on mobile payment adoption from information systems perspective. It adapts integrated model to establish a more comprehensive innovation adoption framework for mobile payment.

A Guideline Enabling Knowledge Managers to Communicate Better with Business Managers

Aligning Knowledge Management (KM) with overarching business strategies is considered as important for organizational success and sustainability. But this crucial element is often missing in the implementation and operation of KM. This paper explores the concept of "business alignment" within the context of KM, elaborating its critical role in enhancing collaboration, minimizing errors, and supporting optimal outcomes across the enterprise. We suggest a comprehensive definition of KM alignment, where KM activities are strategically integrated with business objectives, ensuring visible and measurable benefits to employees and executives. The research addresses key questions such as what constitutes an organization and how KM can facilitate its survival and growth. An organization is not merely a standalone entity but a collective endeavor that thrives on managing internal and external relationships. We argue that the effective alignment of KM with business strategies ensures that these relationships are optimized, thereby enhancing organizational resilience and adaptability. This holistic perspective visualizes the interconnected nature of businesses and highlights the essential role of KM. Our approach involves a systematic examination of business relationships and their alignment with KM practices. We analyze one case study from the construction industry, illustrating how strategic KM initiatives contribute to their sustained success. Additionally, we propose a set of Key Performance Indicators (KPIs) derived from real-world scenarios, linking them to specific business needs and challenges. These KPIs serve as a roadmap for C-level managers, guiding them in integrating KM into their strategic frameworks. The findings underscore the value of KM in mitigating risks associated with poor relationship management. We provide a process and actionable insights for business leaders on leveraging KM to foster innovation, streamline processes, and enhance overall performance. The paper concludes with practical recommendations for implementing KM solutions tailored to different organizational maturity levels and industry contexts.

SYNERGY OF ORGANIZATIONAL STRUCTURE AND ANTI-CRISIS STRATEGIES IN ENSURING ENTERPRISE STABILITY

The article considers the current problem of ensuring the stability of an enterprise in conditions of economic instability through the synergy of the organizational structure and anti-crisis strategies. The research aims to learn about different approaches to the integration of organizational structures with strategic management, which contribute to increasing the adaptability of an enterprise to external challenges. The main elements of synergy are considered to be, in particular, the mechanisms of implementing anti-crisis measures within the existing organizational structure, which allow for increasing the stability of an enterprise in conditions of market instability. The article draws attention to the fact that effective cooperation of the organizational structure with anti-crisis strategies significantly improves the ability of an enterprise to adapt to changes in the external environment. Based on the data obtained, recommendations are formulated for improving management decisions aimed at increasing the adaptive potential of an enterprise. In particular, the possibilities of optimizing internal processes in order to react faster to changes and minimize risks related to crisis phenomena were analyzed in detail, which ensures the stability and competitiveness of the enterprise. The possibilities of optimizing internal processes in order to react faster to changes in the external environment are considered. Particular attention was paid to the role of leadership in implementing strategic changes. The effectiveness of using the company's resources in crisis conditions was assessed. The role of leadership in implementing strategic changes is considered separately. Leadership in crisis times plays an important role in ensuring the effectiveness of implementing anti-crisis measures, as well as in strengthening the corporate culture, which contributes to increasing the level of trust and cohesion of the team. The article shows that the effective use of the company's resources in crisis conditions is a key factor in ensuring its long-term stability. The conclusions from the work indicate the need to improve the organizational structure of the company in order to ensure its greater integration with anti-crisis strategies, which will allow the company to effectively face external challenges and strengthen its competitive position on the market. Therefore, the presented article contains practical recommendations that may be useful both for business managers and researchers in the field of strategic management and organizational development in conditions of economic instability.

Impact of tax benefits on Peruvian companies' financial results

This study investigates how tax benefits influence corporate profitability in companies in Chachapoyas, Peru, emphasising the importance of proper fiscal management to improve financial performance. The relevance of tax incentives in profitability management is discussed, and challenges associated with legislative uncertainty and the lack of tax training are examined, which limit efficiency in resource management and the optimisation of financial assets. Using a quantitative approach, financial and tax data are analysed to examine the relationship between tax benefits and corporate profitability in a natural context, employing descriptive and inferential analysis techniques with SPSS software. The findings indicate a significantly positive correlation between tax benefits and profitability, demonstrating that tax optimisation can support sustainable economic growth for businesses. A deficiency in the knowledge and application of efficient tax strategies is identified. The study highlights the need for educational and tax optimisation programmes to improve tax management in businesses, which can contribute to a broader tax base and greater state capacity to finance essential public services. The article provides an applied and strategic perspective on fiscal and economic management, offering valuable implications for public policy formulation and corporate decision-making, and highlighting the importance of a holistic approach that integrates fiscal, financial, and corporate management.

Bibliometric Analysis of Factors Affecting Employee Performance with Motivation

Organizational performance can be maximized if the organization is able to utilize its human resources efficiently and effectively and use the right strategy to achieve predetermined goals. This consider points to supply a comprehensive bibliometric examination of components that impact worker execution, with a specific center on inspiration as an interceding variable. This inquire about contributes to the existing writing by systematically mapping patterns within the field, highlighting crevices, and proposing roads for future investigate. Understanding the complex transaction between inspiration and execution is significant for creating more successful human asset methodologies that progress organizational results. The investigate was conducted on May 30, 2024 looking the google researcher database with catchphrases connected employee_performance_AND_motivation within the areas of commerce, administration and bookkeeping with distribution title diary and greatest numbers of comes about are 500 diaries as a test. Metadata recovery utilizing the Publish or Perish (POP) adaptation 7.31 application. The PoP comes about were at that point analyzed unmistakably based on the year of distribution, watchwords, distributer title, source and researcher productivity. In arrange to induce an precise outline of investigate improvement, PoP information is sent out to Exel CSV and Result as RIS record groups. CSV information is made into a turn table and RIS information is analyzed utilizing the VosViewer (VV) application. The comes about appeared that the most elevated number of distributed articles happened in 2023 with 109 distributions. The publisher with the most cites perauthor based on publisher is Academia.edu with 1290 cites perauthor. The most sources are owned by Business Management and Strategy with 758 sources. Some of the keywords with the top total link strength are employee performance, motivation, impact and relationship. The authors who connected to each other in this study totaled 9 people. Some of the keywords recommended for further research related to employee performance and motivation include: compensation, work life balance and work environment.

MODERN MARKETING TOOLKIT FOR ANTI-CRISIS MANAGEMENT OF THE COMPANY

Objective. The article is aimed at analyzing the possibilities of digital transformation and innovative marketing strategies to improve anti-crisis management in modern business in the conditions of an unstable economic environment. The success of modern business largely depends on its ability not only to respond to changes, but also to actively form its own strategic activities, including crisis management and strategic marketing. Method. This study uses a combined methodological approach to analyze the effectiveness of digital technologies and innovative marketing strategies in the context of crisis management. In particular, research methods included: decision-making method - for choosing marketing tools related to anti-crisis management and marketing innovations; empirical analysis - the use of quantitative data to assess the impact of digital tools on the productivity of enterprises during and after crisis periods; scenario analysis - development and testing of various scenarios for the implementation of digital technologies to simulate potential challenges and determine optimal strategies for adapting the enterprise to changing market conditions. The results. A comprehensive model of anti-crisis management using digital innovations and non-standard marketing strategies was developed and evaluated. The results showed that the integration of digital technologies initiates significant positive changes in the recovery and development of companies during and after the crisis. Scientific novelty. The authors proposed a new approach to the use of guerrilla marketing and jazz marketing in the context of crisis management. A methodical approach to evaluating the effectiveness of marketing innovations in the conditions of economic changes is proposed. Practical significance. These marketing strategies can be used to formulate anti-crisis management strategies in various industries, allowing enterprises to adapt and effectively respond to dynamic changes in the economic environment. Particular attention should be paid to the company's marketing system, which in anti-crisis management acts not only as a sales tool, but as a fundamental element of the enterprise's sustainability, which helps maintain viability and development even during economic shocks.

The role of cost accounting in SMEs from a sustainable development perspective

Purpose: The purpose of the article is to answer the following questions: Are enterprises from the SME sector in Poland prepared to report on sustainable development? Is the utilization of tools provided by contemporary cost accounting adequate to meet new challenges? Methodology/approach: A review of the literature on sustainable development and accounting from the perspective of sustainable development was conducted. The theoretical considerations were supplemented with a survey carried out between April and June 2024. The research methods included critical analysis and synthesis.Findings: The results indicate that interest in implementing modern cost accounting methods, which are among the most important cost management tools, is increasing among SMEs. However, it remains insufficient. Over half of the respondents do not use any decision-oriented cost accounting, and only 29% have a developed cost reporting system tailored to the needs of financial reporting, budgeting, cost accounting, calculation, and analysis.Research limitations/implications: In accordance with Directive 2022/2464 of December 14, 2022, on Corporate Sustainability Reporting (CSRD), small and medium-sized enterprises listed on stock exchanges will be subject to reporting from 2026. How-ever, the research shows that Polish SMEs still show little interest in modern cost ac-counting methods as tools to support the management of sustainable businesses. There-fore, it is necessary to conduct further research on the implementation of problem-specific cost accounting in SMEs, which would support the decision-making process in this area.Originality/value: Previous empirical studies primarily utilized the case study method. The conclusions drawn from our analysis fill a research gap and can be utilized by both practitioners and academics. The contribution to the development of the discipline lies in identifying the level of adoption of modern cost accounting methods in SMEs.

Effects of Core Competitiveness on Strategic Alliance and Alliance Performance in Medical Device Industry

Along with the progress of economic development, the enhancement of national income, and the trend of population ageing in past years, people are annually increasing the medical expenses and enhancing the demands for medical devices. Being a part of healthcare, the requirements for the product safety and quality of medical devices are rather high. Manufacturers in the world therefore have to work hard to promote the competitiveness, attempting to achieve corporate goals and supply the best products to medical profession. Core competition combined resources are the sign of competitive advantage. Firms would build excellent competitive advantage through important resource combinations. A company tending to create competitiveness as well as build and lead new markets has to make investment earlier and continuously, apply the imagination to predict, develop, and investigate markets which have not been existed. The research focused on supervisors and employees in the medical device industry. The results reveal notable and positive effects of core competitiveness on strategic alliance and alliance performance, the understanding of how medical device firms apply strategic behavior in the competitive strategic means to reinforce the resource acquisition capability, and the reference for building the competitive advantage after strategic alliance and drafting appropriate competitive strategies for the business management of a domestic firm in medical device industry. It is expected to propose more specific suggestions for firms in medical device industry using core competitiveness in strategic alliance and dedicating to the promotion of competitive advantage.

The Influence of Entrepreneurship Education with in the Family and Business Capital on the Income of Handwoven Fabric Artisans in Sumber Harapan Village, Sambas District

This study aims to analyze: 1) The impact of entrepreneurial education in the family on the income of the manufacturer of fabrics in the village of Hope Branch of Sambas. 2) The effect of the capital of the enterprise on the revenue of the supplier of the fabrics of the village. The method used in this research is a method of quantitative research. The analysis technique in this study is double regression analysis. The sample in this study was a craftsman as well as a weaving business manager in the village of Hope Source of Sambas district with a total of 30 respondents. The data collection tool uses a lift or a questionnaire. The results of the study showed that: 1) Education of entrepreneurship in the family against the income of the craftsmen of the fabrics in the village of the source of hope of the district of Sambas has a significant influence. 2) Capital of the enterprise against the revenue of the manufacturers of fabrics of the village, while there are still 59.4% other determined of other factors not discussed in this study. Based on the results of the research, we expect fabric craftsmen to be able to improve entrepreneurial education in the family optimally and structured, the government and institutions are able to provide support in the form of additional capital of a larger enterprise so that the enterprise continues to go well and increases the income of fabric entrepreneurs.

Negative sentiment – a rhetorical device to reconstruct relationships of power (between tribal-ancient and new populist leadership)

This article presents the role of negative sentiment as a tool for re-constructing power relationships in socio-cultural relations as intentionally used by political and religious leaders across cultures. Negative sentiment facilitated the symbolic disempowerment of enemies and was an important part of the anti-language for the creation of a new or alternative reality across cultures and times. Irony, contempt and disgust have played a special role, which despite cultural changes and qualitatively new rules of public life, have returned to the public space in the 21st century due to populist leaders, with the most notable example being the previous president of the USA and global business man, Donald Trump and his leadership. Cross-cultural management as a discipline has been criticised strongly as being blind to power relations. This paper is aiming at advancing the discourse of power relations by connecting it with theoretical reflections of emotions, anti-language discourses and new populist leadership. It provides examples of different eras and cultural contexts. Further, a major aim of this article is to demonstrate that although the toxic anti-language of populists – who have historically and psychologically rooted notions of disgust or contempt – enables them to achieve a powerful position as politicians, business men and leaders, this comes at the cost of a profound destruction of public life and is in fact a form of return to tribal forms of governance that are currently inadequate. The impact of populists can, however, be tempered by the same method, that is by anti-language but with respect and acceptance of difference at its centre.

Correction: Exploring strategic corporate sustainability management in family businesses: a systematic literature review

Correction: Exploring strategic corporate sustainability management in family businesses: a systematic literature review

Niko Nikoladze about the problems and principles of state management

The article analyzes the views of the great Georgian thinker, "man of business" Niko Nikoladze on the problems and principles of state management. Most of these 16 principles of state management were based on the rich personal experience and vision of Niko Nikoladze - from 1875, Nikoladze was first the member of the Tbilisi City Council, and then, from 1894 to 1912, he was the elected head of the city of Poti 5 times in a row. This unique vision and great experience of Niko Nikoladze is still of great importance for the state building of modern Georgia, for the rapid elimination of its backwardness with the Western countries, for the creation of the state program of the country's management and for the correct personnel policy. Keywords: state, governance, pragmatism, realism, autocracy, democracy.

Antecedents of Co-Creation Experience and Its Impact in the Context of Tourism Business Management: Literature Review

Antecedents of Co-Creation Experience and Its Impact in the Context of Tourism Business Management: Literature Review