Management Course Research Articles

PetroSahand International Group: the dilemma of outsourcing for EPC activities

Learning outcomes After reading the case and answering the case assignments, students will be able to understand and explain the challenges and opportunities for engineering, procurement and construction (EPC) contractors and their subcontractors; understand and critically analyse the advantages and disadvantages of insourcing and outsourcing of engineering, procurement and construction in EPC projects; determine which situations merit insourcing or outsourcing within each of engineering, procurement and construction in EPC projects; understand and identify the competencies and qualifications that a subcontractor must possess if any EPC activity is outsourced to them; and develop a decision-making framework to determine which EPC activities must be kept in-house or outsourced in EPC projects. Case overview/synopsis In mid-March 2021, PetroSahand International Group, a leading EPC contractor specializing in the oil, gas and petrochemicals industries in Iran, encountered significant challenges with its subcontractors in engineering and construction. These issues resulted in widespread repercussions for the company, including project delays and mounting debts. At the peak of these crises, PetroSahand’s senior management embarked on a thorough examination of whether to insource or outsource various aspects of their operations, such as engineering, procurement and construction. Their objective was twofold: to prevent similar setbacks in future projects and to navigate existing projects with minimal disruption to the company’s reputation. To address this critical dilemma, PetroSahand enlisted the expertise of a consulting team from Sharif University of Technology. Comprising esteemed professors, graduates and students from one of Iran’s most respected institutions, this team undertook an exhaustive analysis of the insourcing versus outsourcing debate across EPC domains. Subsequently, they presented their comprehensive findings, thereby confronting PetroSahand’s senior management with a pivotal choice regarding the optimal approach for each activity. Complexity academic level The audience of this work is undergraduate and graduate students who are enrolled in project management courses, both fundamentals and advanced. In addition, this case helps senior managers of EPC contractors gain a deeper and more comprehensive understanding of insourcing or outsourcing different project activities. Supplementary materials Teaching notes are available for educators only. Subject code CSS 7: Management science.

STANDARD AND BIOPSYCHOSOCIAL OSTEOPATHIC MANAGEMENT FOR PATIENTS WITH NON-SPECIFIC LOW BACK PAIN (THE OSCAR STUDY): A SINGLE-CASE EXPERIMENTAL DESIGN

Purpose and BackgroundGuidelines recommend biopsychosocial care for chronic, complex musculoskeletal conditions, including non-specific low back pain. The aims were: 1/ to assess how patients with low back pain respond to osteopathic treatment, both before and after an osteopath has completed a Biopsychosocial Pain Management (BPM) course; and 2/ to assess if it is feasible and acceptable for osteopath participants to receive weekly SCED data and use it to guide patient management.Methods and ResultsA multiple baseline single case experimental design trial (clinicaltrials.gov, on 18/10/2021, ID number NCT05120921) with 11 UK osteopaths was conducted. Patients were randomised to early, middle or late treatment start dates. Statistical analysis assessed the change between baseline, intervention and follow-up periods. Primary outcomes were the Numeric Pain Rating (NPR) and Patient Specific Function Scales (PSFS), measured during the baseline, the 6-week intervention, and during a 12-week follow-up period.At baseline, the osteopaths reported stronger biopsychosocial attitudes to pain, compared to biomedical beliefs (PABS: 34 behavioural scale; 29 biomedical scale). Overall, patient participants showed daily increases in symptoms during the pre-treatment phase (+0.24/day, p<0.001), and daily decreases during treatment (−2.94 over the treatment phase, p<0.001), which continued post-treatment (−3.36 over 12 weeks, p=0.04). Similar improvements were observed for function.ConclusionOsteopathic care was shown to help patients with persistent low back pain. Patient recruitment was challenging because of the randomisation. With further development, the method shows feasibility as a means of enhancing research activity among practising clinicians.Previous presentations or publications of the workThe protocol was published (https://doi.org/10.1016/j.ijosm.2023.100660) and presented at SBPR in 2022. The results were presented to an osteopathic conference in October 2023.Ethics approval was received from the University College of Osteopathy Research Ethics Committee.Conflicts of interestsJerry Draper-Rodi receives fees from the sales of the e-learning course on the biopsychosocial management on the UCO CPD platform.Sources of fundingThe research was funded by the Osteopathic Foundation.

Planting one thousand seeds of entrepreneurs

Research methodology This case is based on secondary information and data about the Goldman Sachs One Million Black Women initiative and youth entrepreneurship programs from press releases, news articles and websites. The protagonist has been disguised. This case has been classroom-tested in a core MBA course in both face-to-face and online delivery methods. Case overview/synopsis In March 2021, Goldman Sachs launched its One Million Black Women initiative which expanded its inclusive growth goals to support Black women entrepreneurs who were under-represented and under-resourced. This initiative is one of Goldman Sachs’s sponsored programs that aid existing entrepreneurs. This program would invest $10bn over the next decade to advance racial equity, promote entrepreneurial activity and increase and economic opportunities for these highly motivated and resilient Black women. With the buzz from this initiative, Johnnetta who was a Black female manager at a financial services competitor of Goldman Sachs conceived another approach to groom and grow future generations of women of color entrepreneurs. Her idea was to implement youth entrepreneurship programs in middle schools in states with high populations of students of color. Based on a psychological theory of entrepreneurship approach, these students would learn about entrepreneurship and gain hands-on experience with starting and operating a business. The program was called “Planting 1000 Seeds of Entrepreneurs” to develop a pipeline of savvy, well-prepared future women of color entrepreneurs. Johnnetta’s dilemma was whether to pitch this new youth entrepreneurship program as an employee at her employer as a diversity, equity and inclusion (DEI) initiative or start this program as an entrepreneur of a nonprofit in which she would have sole autonomy to administer this program. This case will enable students to develop ideas into a compelling business pitch while sparking debate about approaches to foster DEI initiatives that will have impactful economic benefits for women of color entrepreneurs. Complexity academic level This case is best suited for upper-level undergraduate or graduate students taking business administration courses in management, entrepreneurship, women studies or other courses that cover topics or modules related to DEI initiatives involving women in business.

Exploring the Post-COVID-19 Work Integrated Learning (WIL) Placement Experiences of Hospitality Students

The coronavirus disease 2019 (COVID-19) outbreak disrupted many industries including the hospitality industry. Work-integrated learning (WIL) placement within the hospitality sector was also affected by changes that occurred during the pandemic. The pandemic resulted in the closure of hospitality establishments, enforcement of health and safety protocols, retrenchments and a transformed hospitality work environment. All these changes affected the experiences of students under WIL placement. Accordingly, this study sought to explore the post-COVID-19 WIL placement experiences of hospitality students. The study collected data using the qualitative research methodology. The study population consisted of university students who were enrolled on a hospitality and tourism management course. A purposively selected sample of 20 participants was interviewed using semi-structured providing data on WIL placement experiences in the post-pandemic period. The data were analysed and presented using thematic analysis. The main findings of the investigation revealed that there is a significant change in employment readiness, skills gap as well as career prospects uncertainty. Furthermore, students are facing challenges in handling the transition, dealing with negative career prospects and coping with digital competence requirements. Based on these findings, the study recommends the restructuring of the curriculum to accommodate changes in the hospitality industry, stakeholder consultations regarding WIL placement activities and training to accommodate all changes that affect the efficient delivery of WIL placement within the hospitality industry.

Intraosseous schwannoma mimicking periapical radiolucency of mandible

Intraosseous schwannoma is a rare entity with less than 1% reported cases. Having predilection for posterior mandible, they are clinically slow growing and asymptomatic until they manifest as intra or extra oral swelling with or without nerve paraesthesia. 38-year-old female patient reported with chief complaint of swelling in lower left back teeth region gradually increasing to current size in last three months. With history of recent extraction, and well-defined, uniformly radiolucent lesion having sclerotic margins and buccal cortical breach, a provisional diagnosis of residual cyst of 36 was considered. However, incisional biopsy revealed it to be schwannoma, thereby changing the course of management. Absence of conclusive clinical signs and symptoms and non-specific radiographic features make intraosseous schwannoma a challenging diagnosis. It is therefore important that careful attention be paid to adjoining radiographic structures and possible nerve involvement.

Desiri Naturals: sustainable agriculture and eco-friendly business

Learning outcomes After completion of the case study, the students will be able to critically analyze the business model of Desiri Naturals, analyze the pricing strategy of Desiri Naturals, examine the importance of experiential marketing in the success of an environment-friendly business, identify the challenges faced by new entrepreneurs and evaluate the sustainability practices of Desiri Naturals. Case overview/synopsis This case study discusses the business model of an environmentally friendly business. The challenges and obstacles faced by entrepreneurs are illustrated in this case. The entrepreneurs’ vision to provide chemical-free food is highlighted and their business operations as a means to fulfill this vision are explained. Desiri used an age-old bull-driven method of oil extraction (Ghana). Challenges in pricing due to the availability of low-priced mass-produced edible oil using the solvent extraction process are presented in this case. The entrepreneurs faced the pricing dilemma at the inception of the business, as oil produced using the natural cold pressing method cost three times the selling pricing of solvent-extracted oil. Innovative methods of experiential marketing such as Ghana tourism are explained in this case. This case study also explains the sustainable and natural farming techniques propagated through its network of farmers. This case study provides insights into the scalability of this model and the scope for employment generation in rural India. The environmentally friendly practices followed by Desiri, such as the use of glass bottles and reusable steel containers for packaging oil are emphasized. Finally, this case presents the marketing and operational challenges faced by entrepreneurs in their quest to expand their operations. Complexity academic level This case study can be used by postgraduate and undergraduate students studying marketing, entrepreneurship, sustainability and operations management courses in commerce and business management streams. Supplementary materials Teaching notes are available for educators only. Subject code CSS8: Marketing.

Cultivating community-engaged pedagogy: a case study exploring student choices with community-based organizations in a volunteer management course

ABSTRACT Educators teaching at community-engaged universities can benefit from learning best practices to prepare 21st century citizens. This case study explores why undergraduate students in an online volunteer management course select an organization to complete a community-engaged learning activity. Theory-based teaching strategies integrating the characteristics of quality community-engaged learning are outlined. Qualitative analysis of student reflections resulted in six categories representing student choices including: social connections, exploring interests, positive human connection, organizational engagement, aligning values, and commitment to the cause. The lessons learned can help educators enhance students’ learning by nurturing diverse community connections, establishing student-centered course goals, and constructing significant learning strategies.

Application of IC-PBL in Sport Management Course : Experiential Learning through Journey Mapping and Sponsorship Recall

Application of IC-PBL in Sport Management Course : Experiential Learning through Journey Mapping and Sponsorship Recall

Bridging the Gap Between Pre-Requisite Practicum Courses of Hospitality and Tourism Management and Needed Competencies of Industry Partners for Employability of Hospitality and Tourism Management Graduates

Hospitality and Tourism Management industry partners observed that practicumers need enhancement on needed competencies in the industry. The study focused on the experiences and observations of Hospitality and Tourism Management (HTM) students, practicum faculty and industry partners during the On-the-Job Training (OJT). The study examined the Commission on Higher Education (CHED) guidelines for practicum trainings, considering global perspectives aligned with Sustainable Development Goal #4: equal access to quality tertiary education. Qualitative research method was used and virtual interviews with practicumers, faculty members, and industry managers/trainers were conducted. The study uncovered experiences and observations of the participants of the Hospitality and Tourism practicum. The findings revealed that the practicumers need more trainings and enhancement in soft skills like, communication, leadership skills, self-confidence, people skills and essential hard skills. The industry partners were expecting that the students have to be well-trained before the OJT deployment. Based on the results of the study, guidelines on the revision of the pre-requisite practicum syllabi courses were developed to promote employability of Hospitality and Tourism graduates.

Enhancing Project Management Education: Investigating the Effectiveness of Flipped Learning and Active Experiential Learning Approaches

This study proposes an in-depth investigation into the efficacy of combining flipped learning and active experiential learning methodologies within the context of project management education at Open University Malaysia. The primary aim is to overcome the shortcomings of the traditional lecture-based teaching approach, which often falls short in engaging students and equipping them with the practical skills required for effective project management in real-world scenarios. By transitioning towards a more student-centered model through the implementation of flipped classrooms, this research seeks to enhance student engagement, learning outcomes, and overall satisfaction with the course. Employing a mixed-methods approach, the study will involve quantitative and qualitative techniques to gather comprehensive data. This includes pre- and post-assessment of students' knowledge and understanding of project management principles, alongside surveys and reflective journals to capture students' perceptions of the learning experience. The participant base will consist of students enrolled in a project management course, allowing for direct observation of the pedagogical strategies' impacts. The anticipated outcomes of this research are twofold. Firstly, it aims to provide empirical evidence on the effectiveness of integrating flipped learning and active experiential learning in project management education. Secondly, it seeks to offer actionable insights for educators and educational institutions on how to design and implement more engaging and effective instructional strategies. Ultimately, this study aspires to contribute significantly to the literature on educational methodologies in project management, paving the way for enhanced educational practices and student preparedness for professional success.

The role of Higher Education Institutions in training engineers for the era of circular economy: the Portuguese case

The transition from linear economy (LE) towards a circular economy (CE) is Europe Union´s (EU) concerned and involve lot of efforts and actions. Education for circular economy (ECE) is emergent. This paper aims to map Higher Education Institutions (HEIs) in Portugal, Bachelor’s and Master’s degree programs and Postgraduate courses in Industrial Engineering and Management (IEM) that address CE in their curricula with the aim of empowering students for the new era. A systematic search was performed to identify B.Sc./ M.Sc. in IEM of Portuguese Universities and Polytechnic Institutes, public and private, analyzing the content of their curricular units. As results, this study did not identify a strong interest about CE on the part of HEIs and their lecturers. Findings suggest that HEIs are not training future IEM engineers for the era of CE. This study contributes to make an alert to HEIs and their lecturers to review their teaching process, stimulating to improve the quality of the IEM curricula. We suggest a deep reform of the professional curriculum system, enriching curricular. Future studies can approach skills and competences developed towards CE what facilitate a redesign of courses.

Analysis of Design Management Course in College Design Major Teaching

Analysis of Design Management Course in College Design Major Teaching

Empowering farmers and enhancing sustainability: Inaru’s impact on the Dominican cocoa industry

Learning outcomes After completion of the case study, the students will be able to understand the challenges faced by cocoa farmers in developing countries and their impact on the cocoa value chain, describe the need for a business to create a business model that offers social impact in small developing economies, explore innovative business models, such as vertical integration, for addressing transparency and fair compensation issues in agricultural supply chains, analyze the role that start-ups can play in disrupting the commodities supply chain and building a national competitive advantage and examine how a values-driven business can gain the trust of stakeholders and create a profitable ecosystem. Case overview/synopsis This case study describes the innovative business model of Inaru Corporation, a pioneering venture founded by two sisters, Janett Liriano and Erika, aimed at revolutionizing the cocoa industry in the Dominican Republic. This case study outlines the challenges faced by cocoa farmers in the country, including low productivity, exploitation by middlemen and lack of value addition. Inaru’s innovative business model aimed to disrupt the traditional supply chains by prioritizing fair compensation for farmers, investing in sustainable practices and vertically integrating cocoa production from farming to manufacturing. Through direct relationships with producers, profit-sharing agreements, and a commitment to ethical business practices, Inaru sought to empower cocoa farmers and cultivate a more equitable and sustainable cocoa industry. Inaru was a model for ethical and caring business practices where it shared the profits with its farmers. By operating a profit-sharing model and sharing its fortune with other women, Inaru was helping create gender equity in the cocoa sector. Inaru planned to scale its business model to other cocoa-producing countries and even transfer its business model strategy to other commodities beginning with the coffee segment in Dominican Republic. By exploring Inaru’s case study, students gain a deep understanding of how businesses can drive positive change, create value for stakeholders and contribute to sustainable development goals. Complexity academic level This case was written for use in teaching graduate and postgraduate management courses in entrepreneurship and economics, politics and business environment. Supplementary materials Teaching notes are available for educators only. Subject code CSS 3: Entrepreneurship.

The Neurovascular Disease Management Course: A Medical Student Opportunity for Early Exposure and Technical Development in Vascular Neurosurgery

As endovascular neurosurgery techniques continue to evolve, medical students in the United States have widely varying exposures to the field, particularly with respect to opportunities for hands-on experiences. Current medical school curricula could benefit from a novel and adaptive course on vascular neurosurgery to increase student exposure earlier in their training. We launched a yearly hands-on vascular neurosurgery course for medical students and residents. The day-long course is a combination of lectures focused on neurovascular disease and management accompanied by hands-on sessions where students practiced fundamental microsurgery and angiography techniques using real microscopes and angiography simulators. We surveyed the students before and after each of the 2 courses. The survey following the second annual course included quiz questions the students had not previously seen. Over 2 courses, we had 149 attendees, 71.8% of which were first and second-year medical students representing fifteen institutions. The average survey completion rate was 41.4% for the 4 surveys across the 2 courses. Attendees' interest in pursuing a surgical specialty (t=1.815, P= 0.039) along with their comfort with neuroanatomy (t=8.780, P ≤ 0.001) and neurosurgical disease (t=6.133, P ≤ 0.001) was significantly elevated after the completion of the second course. Responses to the post-survey showed a good grasp of the fundamentals with 68% of attendees answering 70% of the quiz questions correctly. An interactive course on vascular neurosurgery may be an effective vehicle to provide medical students with exposure to the field and the opportunity to learn the fundamentals.

A local logistics business entering a niche market: PTL’s open innovation journey

Research methodology In writing this case, the authors collected both primary and secondary data. Primary data were collected through personal observation and semi-structured interviews with Konstantinos Papageorgiou Jr, Papageorgiou Transports & Logistics’s (PTL) CEO. In 2014, Konstantinos Jr participated in an entrepreneurship course for executives instructed by the first author at the National and Kapodistrian University of Athens. Since then, the first author has served as an advisor to PTL’s CEO. Furthermore, Konstantinos Papageorgiou Jr presented his case during an undergraduate management course at the Department of Business Administration at the National and Kapodistrian University of Athens in November 2020. Finally, three semi-structured interviews with the CEO were conducted from December 2020 until March 2021. Secondary data were collected from the company’s website and social media, as well as databases and annual reports. Since the academic year 2021/2022, the authors have each independently taught the case study in various courses, including strategic management (undergraduate and postgraduate), entrepreneurship (undergraduate) and innovation management (undergraduate and postgraduate). Testing the case in class has shaped the instructor’s manual. Case overview/synopsis The case study of PTL highlights a remarkable transformation in response to a critical business challenge. Facing the abrupt loss of their main client in 2010, PTL, led by Konstantinos Papageorgiou Jr, swiftly recovered and sought to proactively mitigate future shocks. Operating amid the Greek economic crisis, Konstantinos Jr recognized an opportunity in the niche market of juvenile Mediterranean fish (fry) transport. Despite lacking prior expertise in this field, PTL engaged in open innovation, collaborating with a variety of partners to acquire the necessary knowledge and capabilities. By 2013, PTL had successfully entered the niche market of fry transportation. Over the subsequent years, this venture grew, and by the end of 2022, PTL operated four trucks dedicated to this niche market. The company’s remarkable transformation exemplifies how a small and medium-sized enterprise (SME) can adapt, innovate, and diversify its offerings beyond its comfort zone, ultimately achieving a tenfold increase in turnover. PTL’s journey showcases the strategic value of partnerships and the potential for SMEs to evolve into “innovation producers” in the face of adversity. Complexity academic level The PTL case is suitable for management, strategic management, innovation management and entrepreneurship courses. The case is recommended for use at both undergraduate and postgraduate levels (a different teaching plan is proposed for each level). It provides both undergraduate and master’s students studying business administration the opportunity to explore issues associated with the management of SMEs, the formulation and implementation of a business strategy and the management of innovation in SMEs.

Case Article—Three Mountain Communications: Fairness Considerations for Workplace Task Allocation

The case study has two primary objectives: incorporating fairness considerations in managerial decision making and introducing task allocation using an optimization model. The case focuses on a call center that faces the issue of daily task allocation. The current self-selection-based allocation protocol has created friction among employees. To enable employee satisfaction and boost team morale, the call center needs to develop an allocation model that is perceived to be fair by employees. The case tends to elicit enthusiastic participation from students, especially on the theme of workplace fairness and the role of gender and individual constraints on employees’ ability to excel at the workplace. Overall, students believed the case was challenging and that it provided them skills to combine (i) optimization modeling and (ii) qualitative considerations for workplace fairness that they studied in management and leadership courses. Supplemental Material: The online appendix is available at https://doi.org/10.1287/ited.2023.0044ca .

Enhancing Food Safety and Sanitation Education: Developing an Immersive Learning Platform Using Virtual Simulation

ABSTRACT In hospitality management education, diminishing interest in food safety and sanitation education poses challenges compounded by limited awareness of its importance. An immersive learning platform with virtual simulation environments for food safety and sanitation education was developed and integrated into a foodservice management course on a Bachelor of Science in Hospitality Management curriculum. This paper describes the development and implementation of the immersive learning platform, highlighting its positive impact on learning outcomes to date. The paper underscores the practical use of immersive technology in food safety and sanitation education and suggests avenues for further research to optimize student learning and engagement.

Tackling inventory losses of small accessories in engineering manufacturing: a case study of Euro Manufacturing

Learning outcomes After completion of the case study, the students will be able to understand ABC analysis and develop a systematic approach using PDCA, analyze processes, technology, employee training and supplier relationships when analyzing shrink and developing solutions, evaluate how technology improves production inventory control and visibility and recognize the importance of fostering a culture of employee accountability and ownership to minimize inventory loss and improve overall operational efficiency. Case overview/synopsis On June 2, 2023, sitting in his office in Karachi, Pakistan, Khan Aamir, the manager of store and inventory at Euro Manufacturing, found himself immersed in a cloud of confusion. The incessant loss of inventory items, particularly the nut bolts and small accessories, had become a perplexing challenge. To address these losses and provide a cycle count report to the director of supply chain, Aamir, manager of store and inventory, was given the responsibility to take action. He was looking for a comprehensive approach to address the current problems and prevent further losses in the future. This case study examines the various reasons for the losses, including theft, inadequate inventory control methods, human error and problems with suppliers. It highlights the importance of established procedures, the use of technology (such as barcode scanning, radio-frequency identification tagging and inventory management software) and the cultivation of a culture of accountability among employees. Complexity academic level This case study is developed for class discussion in the course of operations management or supply chain management. This case study is suitable for use with undergrad students. This case study can be taught in a module on operations management or supply chain management, as part of a broader course in business management or industrial engineering. Supplementary materials Teaching notes are available for educators only. Subject code CSS: 9: Operations and logistics.

Exploration of Course Ideological and Political Education in Higher Vocational Colleges Railway Passenger Transport Service Major - Taking Railway Passenger Transport Service Management as an Example

Using the Railway Passenger Transport Service Management course as the vehicle, combined with the course training objectives, the ideological and political elements are distilled and analyzed on how to subtly integrate them into the teaching design process of course design, course implementation, and course evaluation, so as to achieve the effect of nurturing people with ideological and political education in a subtle and pervasive way, thereby achieving the goal of comprehensive ideolo.

Exploring the Path of AI Application in the Construction of Economic Management Courses

With the rapid development of artificial intelligence (AI) technology, its application in the field of education has become a research hotspot. According to a research report released by the analytical firm “Research and Market”, the global AI market in the education sector is expected to grow from $1 billion in 2020 to $6 billion in 2027. In economic management courses, the integration of AI technology can not only improve teaching efficiency but also deepen the learning experience of students. This article takes the construction of economic management courses in vocational colleges as the starting point, aiming to provide feasible construction paths to promote innovation in teaching methods, improve education quality and efficiency, so the students can better meet the demand for high-quality economic management talents in society.