Objective: The purpose of the research was to compare the sociodemographic, educational and psychological characteristics in first-time consultants from university psychological care service after the COVID 19 pandemic. Theoretical Framework: Research has identified the need to characterize the population that receives psychological care as a priority. Method: It was a quantitative study with a cross-sectional, descriptive-correlational design. The sample consisted of 119 people (76.5% women and 23.5% men), who requested the service between the months of February and July 2023. The Anxiety Scale (BAI), the Beck Depression Scale (BDI) were used., in addition to a sociodemographic questionnaire. Results and Discussion: It was found that the population that requested the service was made up mostly of women (76.5%, n=91) of 11-21 years. “Emotional instability” (27.73%) was found as the main reason for consultation, followed by “anxiety symptoms” (17.64%) and “depressive symptoms” (9.24%). Regarding the levels of depression, it was found that 41.2% of the sample is at a moderate level, followed by a severe level in 26.9%. Regarding the levels of anxiety, it was found as mild as moderate degree in 36.1% while 21% of the consultants were at a severe level. According to the Chi Square test, it is concluded that neither depression nor anxiety depend on sex. Research Implications: The data obtained makes it possible to demonstrate the impact on mental health that the pandemic has had on university populations. Originality/Value: The results favor the possibility of developing effective care strategies according to the characterizations found.
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