ABSTRACT This study investigated the application of the Kolb model to assess the efficacy of ChatGPT in enhancing English grammar learning. Data were gathered through interviews and observations. By analysing data across the Kolb model’s stages - concrete experience, reflective observation, abstract conceptualisation, and active experimentation - both the strengths and weaknesses of ChatGPT become apparent. The results indicated that while ChatGPT encourages interactive learning and enthusiasm among students, there is a prevailing doubt regarding its accuracy, underscoring the necessity of maintaining a critical mindset towards AI-generated content. Participants emphasised ChatGPT’s supportive role in education, aiding in the understanding and applying grammar concepts. However, concerns regarding ChatGPT’s occasional inaccuracies and struggles to understand contextual nuances are observed. The study highlights the importance of human involvement in AI tools and the need for students to develop technological literacy. Furthermore, it proposes a pedagogical model effectively utilising ChatGPT in English grammar education
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