Knowledge Management Practices Research Articles

Evaluating the impact of knowledge management and database management on decision-making process: A case study of subsea project services

The oil and gas industry is known for its rapid technological advancements and the complexity of its operations, increasingly relying on data-intensive management. As subsea projects—from exploration to decommissioning—become more complex and data-driven, integrating knowledge management (KM) and database management systems (DBMS) has become essential. The research specifically explores how KM and DBMS contribute to decision-making, utilizing a quantitative methodology through a questionnaire survey. Findings reveal that KM processes significantly improve the effectiveness of non-spatial data management, highlighting KM's crucial role in facilitating technology adoption and operational efficiency. However, the influence of KM on spatial data management and overall decision-making is found to be limited, indicating the necessity for more adaptive and integrated KM strategies that serve the unique requirements of database systems. This study underscores the critical but nuanced role of KM and DBMS in the oil and gas industry, advocating for tailored KM strategies to optimize database management. It suggests future research into the interplay of KM with emerging technologies like AI and machine learning to enhance database management. This investigation stresses the importance of holistic KM practices in effectively managing the intricate data landscapes of subsea project services, thereby contributing to the broader discourse on KM, DBMS, and decision-making in complex settings.

Innovative Knowledge Management in Minangkabau: A Comparative Study of Librarians and Teachers for Literacy Improvement

This study aims to explore and compare knowledge management practices in Minangkabau, implemented by librarians and classroom teachers in the context of primary education, and their impact on improving students' literacy skills. Knowledge management has significant potential in optimizing learning outcomes through effective knowledge management. This research uses a qualitative method with a comparative approach to understand the best strategies for improving student literacy. Results suggest that librarians have a better literacy skill level than teachers. Through comparative analysis between librarians and classroom teachers, it is hoped that it can provide in-depth insights into effective collaboration and how to overcome challenges in improving the quality of literacy in primary schools.

FROM NORMS TO NETWORKS: INVESTIGATING THE SYNERGY BETWEEN ORGANIZATIONAL CULTURE AND SOCIALIZATION IN IMPLEMENTING KNOWLEDGE MANAGEMENT PRACTICES IN SRI LANKA'S DOMESTIC SYSTEMATICALLY IMPORTANT BANKS

The ability to effectively manage and assess knowledge has become indispensable for business survival, making knowledge management capability a crucial asset in the banking industry. This close tie between knowledge management and organizational culture presents an opportunity to boost bank performance through socialization practices. Recognizing the importance of culture in implementing knowledge management through socialization, this study explores its impact within the Sri Lankan banking sector, specifically focusing on all four domestic systematically important banks. Utilizing an inductive approach within an interpretive framework, the research investigates cultural dimensions that contribute to knowledge diffusion. While acknowledging potential sample bias due to respondent selection methods and head office limitations, 20 executive-level staff, from November 2022 to February 2023, participated. A priori thematic analysis, guided by the SECI model's socialization aspects, revealed leadership, team dynamics, communication, and mentoring as key cultural dimensions influencing knowledge diffusion. The study concludes that the chosen banks' cultures encourage prioritizing socialization-based knowledge management practices for improved performance.

Driving remote team success through knowledge management practices in the Jordanian high-tech industry

This study aims to investigate the influence of remote work on team effectiveness in high-tech enterprises in Jordan, specifically focusing on knowledge management as a mediator. The study utilized a quantitative research design, with 254 participants actively participating in remote work settings across high-tech firms in Jordan. The sample was chosen based on the participants’ personal experiences with remote work arrangements, which provide valuable insights into the interplay between remote working conditions and team dynamics. The paper designed a structured questionnaire to elicit responses from employees about the variables under investigation. The survey data were analyzed using SmartPLS4 to validate the theoretical framework and research hypotheses. The results show a significant positive relationship between remote work and team effectiveness, as well as an improvement in knowledge management practices under telework conditions. Knowledge management practices refer to communicative activities regarding the systematic collection, organization, sharing, and application of knowledge resources. The importance of effective knowledge management practices is realized in remote settings, primarily through increased team efficiency and productivity. These results are statistically significant (p = 0.000), which stresses the importance of effective remote teamwork with regard to knowledge management.

INTEGRATING KNOWLEDGE MANAGEMENT AND INNOVATION: A PATHWAY TO COMPETITIVE ADVANTAGE

The purpose of this article is to investigate the relationship between Innovation and Knowledge management practices in organizations. The impact Innovations can have in sustaining competitive advantage and success in firms. There will also be a discussion on what kind of management strategies are usually used in businesses that enable easy access to Knowledge and results in novel Innovations. Although well-positioned KM is the most appropriate strategic response to resolve the challenges of Innovation, still some firms struggle to implement it successfully into practice. One important reason might be that even though KM is accepted as a very important resource at higher strategic level, in many cases it is not communicated with layers of organization properly. As a result, KM usually operates in isolation or addressed by simple IT solutions. This article discusses academic research articles, reports, and relevant books written by the experts of Innovation and Knowledge management. It concludes with a research gap, discussion and recommendations part.

Exploring Knowledge Sharing, Retention, and Production in Indonesian Islamic Universities: A Case Study Approach

This study investigates the processes of knowledge sharing, retention, and production within Indonesian Islamic universities, employing a case study approach. The research prioritizes qualitative data collected through interviews, observations, and documentation studies. Data analysis involved descriptive methods based on events observed during field activities. Findings reveal that knowledge sharing among lecturers primarily revolves around interaction, communication, and the exchange of information, knowledge, and experiences both face-to-face and virtually. Policies at the faculty and program levels facilitate these activities, emphasizing the collaboration between senior and junior lecturers in research and community service. Knowledge production is inherently linked to knowledge sharing and retention, occurring organically within the university setting. However, the contribution and intervention of faculties and study programs remain limited. Enhanced involvement of faculties and programs in implementing knowledge management practices is essential for improving overall performance. Consequently, it is imperative for universities to adopt knowledge management as a foundational aspect of their operations.

Knowledge Management Practices and Academician Well-Being: A Case Study of Selected Private Universities in Malaysia

Knowledge Management Practices and Academician Well-Being: A Case Study of Selected Private Universities in Malaysia

Knowledge management is no more a gray area in the tourism industry in India – a study on transformation leadership and executive communication

PurposeConsidering the important role of knowledge management in the global growth of world economies, the importance of knowledge management in the tourism industry can hardly be overestimated. Knowledge management, empowering leadership and innovation can open new research prospects for online travel and tourism, thereby increasing organizational capacity. In this context, this study aims to investigate the relationship between knowledge management practices and transformational leadership, along with the mediating role in this relationship of leadership communication. Knowledge management practices are discussed through the lens of managers’/organizational perspectives working in the online travel and tourism industry.Design/methodology/approachUsing a descriptive research method, the data were collected from a total of 174 managers/senior executives working in the online travel and tourism sectors. The proposed conceptual framework was evaluated using structural equation modeling through AMOS 21 and Process Macro (SPSS-Plugin).FindingsThe results revealed a significant increase in the adoption of knowledge management practices in the online travel and tourism sector under transformative leadership. The results also highlighted that effective communication is a vital contributor and significant complementary mediator in the relationship between transformative leadership and knowledge management practices.Practical implicationsThe results of this study suggest that transformational leaders, who are equipped with the “high touch” nature of leadership and the “high tech” aspect of the contemporary workplace, are the best fit to manage online travel and tourism organizations. To have an adequate knowledge management system, knowledge managers should adopt a transformative leadership style and receive comprehensive training in developing leadership abilities such as effective communication competencies.Originality/valueTo the best of the authors’ knowledge, this study is the first to demonstrate that, in emerging online travel and tourism sectors, organizational knowledge can be managed through effective leadership communication.

Role of Knowledge Management Practices in the Economic Performance of Nepalese IT Companies

Organizations are spending substantial resources on information technology (IT) to support the capture, storage, sharing, and retrieval of knowledge as knowledge management (KM) emerges as a fundamental management responsibility. Information systems (IS) development and maintenance inside businesses rely heavily on knowledge management (KM). The major goal of this research is to evaluate how knowledge management strategies affect the organizational performance of Nepalese IT enterprises. A total of 316 respondents’ information has been collected from the Ten IT companies in Nepal. A convenience sampling technique is used to select the sample. A descriptive survey is used as the research design for this investigation. Surveys questionnaires were distributed to gather primary information from the respondents.Both descriptive and inferential statistics were used to analyze and interpret the results. It was found that all independent factors have a positive correlation with perceived organizational performance in IT companies in Nepal, demonstrating their influence on both. Independent variables have also affected how Nepalese IT businesses are considered to be satisfying the employees.

User awareness of knowledge management practices of public university libraries in Bangladesh

Background of the study: Users of university libraries frequently have high expectations for the support services offered by the library. The goals of KM are to enhance library services, generate more with fewer resources, prevent duplication of effort, and take advantage of already existing knowledge. Purpose: The main aim of this research is to recognize the user awareness of Knowledge Management (KM) Practices of public university libraries in Bangladesh. Method: The present research used quantitative methods. A total of 1,060 printed questionnaires were distributed among undergraduate (UG) and postgraduate (PG) students of five public university libraries in Bangladesh using a simple random sampling technique. Out of 1,060 questionnaires, 811 usable questionnaires were returned, giving a response of 76.5%. Findings: The study found that users' familiarity with KM is moderately low. They learned about KM through courses provided by their respective departments and independent study through research literature. It was also found that lack of awareness, problems with organizational culture, improper technology deployment, and inadequate support from management are the challenges related to KM practice in public university libraries in Bangladesh. Conclusion: Finally, the research presented managerial and practical implications with further research directions.

The Role of Trust and Data Sharing Willingness in Users’ Acceptance of Insurance Telematics

Understanding customers’ attitudes toward insurance telematics can significantly affect knowledge management practices within the insurance industry. This study explores the factors affecting users’ acceptance of insurance telematics. A theoretical adoption model was proposed by extending the technology acceptance model and theory of planned behavior with a priorly proved construct trust and a new construct data sharing willingness (DSW). Trust is built upon perceived usefulness, ease of use, and DSW in this research. The findings display that trust is crucial in increasing a positive feeling toward insurance telematics, which affects users’ acceptance of insurance telematics, along with subjective norms. DSW was found to impact users’ level of trust significantly. Theoretically, these findings imply that trust offers a significant passage for factors influencing consumers’ adoption of technology. Practically, the findings shed light on assisting the auto insurance industry in its digital transformation and designing interventions to improve consumers’ adoption of insurance telematics. The authors also suggest regulators take actions to oversee the technology to ensure customer privacy protection and fair market competition.

Sustainability and development of EWE communities in Ghana through indigenous knowledge management practices

PurposeLosing indigenous knowledge is to lose the future and impoverish the societies because indigenous knowledge is considered one of the cornerstones and survival of communities, societies and economies. This study, thus, aims to explore and assess the contextual enablers of indigenous knowledge and their role in developing and sustaining the Ewe communities in Ghana.Design/methodology/approachThe qualitative research design, which enabled the researcher to engage the participants in an interview process and observation, was used in this study. It was augmented with a quantitative design using structured questions. Data analysis was guided by the basic principles of grounded theory. The coding system was aided by NVivo to analyze the qualitative data, while the quantitative data was analyzed using the SPSS. Descriptive analysis and graphs were deployed in the presentation of the findings.FindingsThe study discovered that the communities are in possession of several types of indigenous knowledge, ranging from tacit to explicit knowledge, which are embedded in their cultural and traditional systems and unique to every community; the culture of trust among the citizens and motivation to create and share knowledge in communities was high. Same time, family heads, farmer groups, libraries and museums played key roles in the preservation and management of indigenous knowledge in the communities. On the other hand, information officers and institutions like churches and police posts played insignificant roles in the management and preservation of knowledge in the communities just as the absence of a culture of willingness by the community members to create and share knowledge. Additionally, there was an absence of technological infrastructure, platforms, databases and policies to aid the management and preservation of knowledge in the communities. The study concludes that indigenous knowledge plays a vital role in the development and sustainability of communities in Ghana.Practical implicationsCommunity leaders and political leaders need to invest in systems and structures that will promote the management and preservation of indigenous knowledge for the development of the communities and the state as a whole.Originality/valueThe study demonstrates its originality in terms of scope, setting, population and empirical evidence by focusing on the role of indigenous knowledge in the sustainability and development of Ewe communities in Ghana.

Where has all the knowledge gone? migrations from industrial to knowledge economy in textile firms

ABSTRACT Adopting a comparative international case study approach, we explore the relationship between crafts and knowledge management, focusing specifically on the transformation of knowledge in firms based in declining clusters. By analysing long-standing textile firms based in Veneto and Dundee, we investigate the question “where has all the (craft) knowledge gone” and how knowledge management practices have evolved within firms and in the overall cluster. The thematic analysis of our qualitative data shows a migration of knowledge from the industrial to the contemporary knowledge economy, identifying diverse trajectories, respectively oriented to the past and to the future. The paper proposes a framework of knowledge transformation approaches based on key differences between the clusters analysed. Building on this, we also provide practical suggestions for firms still operating in the sector and broader policy implications.

Role of Knowledge Management in Enhancing Digital Capability and Driving Innovation in SMEs

The adaptability of SMEs to new technologies is essential for their success in an increasingly competitive market environment. Leveraging digital technology to improve business performance requires strong digital capabilities. Effective knowledge management allows SMEs to enhance their digital capabilities, which not only boosts operational efficiency but also fosters market-relevant innovation. This study explores the role of Knowledge Management in fostering Digital Capability and promoting Digital Innovation among Small and Medium-sized Enterprises in West Kalimantan. Using Structural Equation Modeling, data were collected from 102 SMEs through questionnaires. The findings reveal that Knowledge Management significantly influences Digital Capability and Digital Innovation, with path coefficients of 0.932 and 0.949 and t-statistics of 88.110 and 165.798, respectively. This demonstrates that effective knowledge management can markedly enhance digital capabilities and innovation in SMEs, thereby improving their performance. The study offers valuable insights for policymakers and business leaders. By demonstrating the critical role of Knowledge Management in driving digital transformation, the research provides actionable recommendations for SMEs to invest in Knowledge Management Systems and practices, thereby improving operational efficiency, competitiveness, and adaptability to market changes.

Impact of Knowledge Management Strategies on Innovation Performance in Small and Medium Enterprises (SMEs) in Rwanda

Purpose: The aim of the study was to assess the impact of knowledge management strategies on innovation performance in small and medium enterprises (SMEs) in Rwanda. Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries. Findings: The study indicate that effective knowledge management practices within SMEs positively influence innovation performance, leading to enhanced competitiveness and sustainable growth. Implementing knowledge management strategies such as knowledge sharing, creation, and utilization facilitates idea generation, problem-solving, and product/service development. Furthermore, fostering a knowledge-sharing culture among employees promotes collaboration, learning, and creativity, thus fueling innovation within SMEs. Additionally, leveraging technology platforms and tools for knowledge management facilitates seamless information exchange, retrieval, and utilization, further enhancing innovation capabilities. Implications to Theory, Practice and Policy: Resource-based view, social capital theory and dynamic capabilities theory may be used to anchor future studies on assessing the impact of knowledge management strategies on innovation performance in small and medium enterprises (SMEs) in Rwanda. SMEs should prioritize investments in knowledge management initiatives aimed at fostering a culture of innovation, collaboration, and continuous learning within the organization. Policymakers should develop supportive frameworks and incentives to encourage SMEs to invest in knowledge management initiatives.

Knowledge Management in E-learning Practices

Knowledge Management in E-learning Practices

The Impact of Knowledge Management Practices on Organisational Performance: Case Study in a Public Organisation

This study delves into the strategic challenge of Knowledge Management (KM) in organisations, particularly in the public sector, and aims to identify the impact of KM practices on organisational performance. By examining the relationship between knowledge as a valuable resource for competitive advantage, the study identifies the factors that affect knowledge formalisation and preservation in organisations. The study surveyed several department heads from a public organisation to analyse the impact of KM practices, and found that practices such as knowledge capitalisation, formalisation, sharing and inventory have a positive effect on organisational performance. The study also sheds light on the importance of understanding the context and potential barriers to effective KM, particularly department heads’ reluctance to share knowledge due to concerns over losing power. The contribution of this study lies in bridging the gap between theory and practical context in KM practices and identifying the factors that affect organisational performance.

DYNAMIC CAPABILITIES AND PERFORMANCE OF FAMILY BUSINESSES IN EMERGING ECONOMIES

Dynamic capabilities analyze the sources and methods of better performance and wealth creation and capture by firms operating in environments of rapid technological changes. Based on this, The objective of this research was to analyze the relationship between absorptive, adaptive, and innovation capabilities on financial and non-financial performance of family businesses was analyzed in the context of emerging economies, a relationship that has not been analyzed in this context. Through the application of structural equation modeling in a sample of 235 family businesses of agricultural supplies and machinery, located in the G46 and G47 categories of the International Standard Industrial Classification – ISIC, the results allowed us to identify that absorptive capability has a positive influence on financial performance, while innovation capability has a positive influence on no-financial performance. No evidence was found that other capabilities were related to the performance of the organizations analyzed. In addition, it was shown that the size of the companies does not generate any moderating effect in the relationship between these variables. This study contributes to dynamic capabilities theory by exploring how absorptive and innovative capabilities influence financial and non-financial performance in a specific and underexplored context: family businesses in emerging economies. Furthermore, the importance of developing and enhancing absorptive and innovation capabilities is highlighted. This could lead to the implementation of training programs, investment in R&D, and adoption of knowledge management practices.

Scientiometric Study on Authorship Pattern in Knowledge Management

The Present study focuses on authorship patterns in Knowledge Management using scientometrics. Thestudy found Del Giudice M as the most productive author with an h-Index of 20. The study found that Del Giudice M. is the most locally cited author with 25 articles with a fractionalised value of 7.05. The study identified Del Giudice M, Lee S, Bontis N, Ferraris A, and Serenko A as the most prolific authors from 2010 to 2023 The most striking observation is the presence of an Indian author, whose paper published in the Journal of Service Research was cited 738 times with a TCpY of 52.71. The study also reveals that more documents were collaborative, which accounts for the prevalence of publications with multiple authors with the USA leading the scene. This study deliberates mostly on authorship patterns in Scientometric research connected to Knowledge Management to cultivate a fairer, more varied, and influential research environment that accurately represents the depth and complexity of Knowledge Management practices and issues. This paper analysis Lotka’s Law, Most Local Cited Authors in KM, the authorship pattern, most locally cited authors, the productivity of authors over time, and most globally cited publications in Knowledge Management.

The influence of transformational leadership on organizational performance and knowledge management capability

PurposeKnowledge management is a common practice in organizations, with empirical evidence suggesting that organizations value the breadth of their knowledge capabilities. This study investigated transformational leadership styles and their influence on knowledge management practices and organizational performance.Design/methodology/approachA quantitative survey was conducted, and data from 270 managers of Islamic banks in the United Arab Emirates were analyzed.FindingsTransformational leadership (TL) considerably affects organizational performance and knowledge management capabilities (KMC).Originality/valueThis study offers critical insights into adopting knowledge management practices and discusses the theoretical and managerial implications of its findings. Furthermore, it elucidates the crucial impact of transformational leadership on organizational performance and KMC.