Organizational Knowledge Research Articles

Digitisation as a tool to enhance learning processes and organisational knowledge in Social Services. First results from a qualitative study conducted in the North East of Italy

Digitisation as a tool to enhance learning processes and organisational knowledge in Social Services. First results from a qualitative study conducted in the North East of Italy

Intelligent Text Mining for Ontological Knowledge Graph Refinement and Patent Portfolio Analysis—Case Study of Net-Zero Data Center Innovation Management

Ontological knowledge graph (OKG) is a well-formed visual representation that depicts knowledge organization in formal elements (e.g., entities and attributes) and their interrelationships. OKG is crucial for innovation management analysis as it provides a clear boundary to understand complex knowledge domain in detail. In the patent analysis field, it facilitates the definition of a well-defined patent portfolio, aiming for accurate and complete patent retrievals and subsequent analyses. In recent decade, the rapid growth of the information and communication technology (ICT) sector has rendered data centers (DCs) indispensable for data processing, storage, and cloud computing, while ensuring security and privacy during DC operations. However, their energy-intensive operations pose challenges to global efforts toward achieving net-zero emissions goals. In response, this research develops a formal OKG refinement process and uses DC net-zero technology OKG as case study for in-depth OKG refinement and application in patent portfolio analysis. The net-zero DC domain covers five sub-technologies. Utilizing the proposed OKG refinement and patent portfolio analysis framework, the 1801 most recent decade’s patents related to relevant “DC net-zero technologies” are retrieved and analyzed. Particularly in this case, DC colocation and server-as-a-service perspectives are the newly discovered sub-domains for OKG refinement. Furthermore, the research also adopts the technology function matrix and technology maturity to assess current and future technology development trends, providing crucial insights supporting strategic innovation management.

Help me help you: How HR analytics forecasts foster organizational creativity

Organizational creativity is increasingly deemed a crucial source of organizational effectiveness and competitive advantage. As several previous researches found that some human resource management (HRM) activities act as antecedents of organizational creativity, HR-related decisions are increasingly deemed as high stake decisions, as poor choices may originate large financial loss and may be very costly to reverse. For this reason, organizations are relying more and more on a data-driven approach also when it comes to HRM, for example by increasingly resorting to HR analytics tools to inform and guide the decision-making process. Consequently, the objective of this study is to empirically investigate the effect of an HRM data-driven approach on organizational creativity. Data were collected through online questionnaires addressed to 281 HR managers of heterogeneous companies from Europe and analyzed through a structural equation modeling (SEM) technique. Our results found employee training, organizational knowledge sharing, and recruitment and selection to be positively related to organizational creativity, and that HR analytics positively moderated these relationships. On the contrary, no significant effect was found regarding the relationship between employee rewards and incentives and organizational creativity, and neither regarding the moderating effect of HR analytics. Our study thus contributes to research regarding high stake decisions by empirically demonstrating HR analytics' positive impact on the decision-making process regarding the workforce, also in a peculiar context as organizational creativity. It also contributes to organizational creativity literature by clarifying the mixed findings regarding its antecedents. Finally, it provides further empirical confirmation of the contingency theory applied to HRM.

Knowledge management is no more a gray area in the tourism industry in India – a study on transformation leadership and executive communication

PurposeConsidering the important role of knowledge management in the global growth of world economies, the importance of knowledge management in the tourism industry can hardly be overestimated. Knowledge management, empowering leadership and innovation can open new research prospects for online travel and tourism, thereby increasing organizational capacity. In this context, this study aims to investigate the relationship between knowledge management practices and transformational leadership, along with the mediating role in this relationship of leadership communication. Knowledge management practices are discussed through the lens of managers’/organizational perspectives working in the online travel and tourism industry.Design/methodology/approachUsing a descriptive research method, the data were collected from a total of 174 managers/senior executives working in the online travel and tourism sectors. The proposed conceptual framework was evaluated using structural equation modeling through AMOS 21 and Process Macro (SPSS-Plugin).FindingsThe results revealed a significant increase in the adoption of knowledge management practices in the online travel and tourism sector under transformative leadership. The results also highlighted that effective communication is a vital contributor and significant complementary mediator in the relationship between transformative leadership and knowledge management practices.Practical implicationsThe results of this study suggest that transformational leaders, who are equipped with the “high touch” nature of leadership and the “high tech” aspect of the contemporary workplace, are the best fit to manage online travel and tourism organizations. To have an adequate knowledge management system, knowledge managers should adopt a transformative leadership style and receive comprehensive training in developing leadership abilities such as effective communication competencies.Originality/valueTo the best of the authors’ knowledge, this study is the first to demonstrate that, in emerging online travel and tourism sectors, organizational knowledge can be managed through effective leadership communication.

Organizational Commitment of the Millennial Generation Workforce in Indonesian Higher Education: Systematic Literature Review

This paper aims to offer a thorough review of research on the factors influencing organizational commitment among the millennial workforce in Indonesian higher education. The review specifically addresses the key questions of identifying the main factors affecting organizational commitment in the millennial workforce in Indonesian higher education and examining how knowledge sharing relates to organizational commitment among these millennial employees. The criteria for selecting the 50 research articles included a requirement that they be peer-reviewed and published in either English or Indonesian. Exclusion criteria were applied to filter out non-peer-reviewed sources and articles not focused on the specified demographic. The articles were sourced from electronic scientific databases, including Google Scholar, Scopus, and Web of Science, using search terms such as "organizational commitment," "millennial workforce," "Indonesian higher education," and "knowledge sharing." The review process involved a systematic analysis of the articles to assess their relevance and quality. Criteria for assessment included the robustness of the research methodology, the significance of the findings, and their contribution to understanding organizational commitment and knowledge sharing. Empirical evidence from the review highlights specific aspects of organizational commitment linked to knowledge sharing, such as the influence of leadership styles, workplace culture, and individual motivation. The paper presents a conceptual framework connecting organizational commitment and knowledge sharing, providing a basis for further research in this field. The findings underscore the need for more research on the impact of organizational commitment on knowledge sharing, particularly within the higher education sector. Enhancing organizational commitment is crucial for fostering knowledge sharing behavior and workplace spirituality, which can lead to improved effectiveness and performance in universities.

Mitigating the flood disaster effects through the implementation of knowledge management: A systematic literature review

Climate change is global threat and the world is now facing its outcomes more than the last decades. Climate change has increased the frequency and intensity of flooding among other extreme weather events. The execution of knowledge management in different phases of disaster management can be effective in mitigating damages caused by floods to natural and human environments. The present study identified effective actions to implement the five stages of knowledge management in the stages before, during and after the flood event. For this purpose, a systematic review of sources and qualitative content analysis have been applied to evaluate the published research in four stages of items collection, descriptive analysis, selection and classification, and assessment. According to the findings, the pre-crisis stage requires 13 actions in knowledge creation, 20 actions in knowledge acquisition, 7 actions in knowledge organization and storage, 23 actions in knowledge sharing, and 20 actions in knowledge use and development. The crisis phase requires 12 actions in knowledge sharing and 10 actions in knowledge use. In the post-crisis stage, 5 actions in the knowledge sharing, 11 actions in the knowledge use, and 12 actions in the knowledge evaluation phases have been identified. To prevent and manage the flood crisis, knowledge improvement and management is an effective and necessary aspect that should be considered among the organizations and communities involved in emergency management.

The experience of using AAT in the Museu de Arte Contemporânea do Rio Grande do Sul

This paper analyzes the experience of implementing the Tainacan digital repository at the Museum of Contemporary Art of Rio Grande do Sul (MACRS), focusing on the use of the Getty Research Institute's Art & Architecture Thesaurus (AAT). The aim is to investigate the applicability of the AAT, a knowledge organization system developed in another country and language (American English), in a Brazilian contemporary art institution. The research adopts a qualitative and quantitative approach, using bibliographic and ocumentary techniques to examine the application of AAT as a controlled vocabulary for 3 meta data sets in the MACRS digital repository. The results show that the use of AAT in MACRS has both advantages and limitations. More than 87% of the terms used by the museum have equivalence in the AAT, indicating high compatibility between the vocabulary adopted by the museum and the international reference. However, the translation of terms into Portuguese (BR) and the inclusion of specific terms are still challenges to beovercome. The study concludes that adopting the AAT as a data value standard is feasible and can contribute significantly to the standardization and internationalization of museum practices in Brazil. It also highlights the importance of strategic partnerships for the translation and adaptation of additional AAT terms, as well as for the development of new knowledge organization systems that meet the specific demands of different types of museum collections.

Agent-based modelling of individual absorptive capacity for effective knowledge transfer

The importance of knowledge for organizational success is widely recognized, leading managers to leverage knowledge actively. Within knowledge transfer, the Absorptive Capacity (ACAP) of Knowledge Recipients (KR) emerges as an unresolved barrier. ACAP is the dynamic capability to absorb knowledge and surpass the aggregation of individual ACAP within an organization. However, more research is needed on individual-level ACAP and its implications for bridging the gap between individual and organizational knowledge transfer. To address this gap, this study employs Agent-Based Modeling (ABM) as a simulation method to replicate individual ACAP within an organization, facilitating the examination of knowledge transfer dynamics. ABM allows for the detailed analysis of interactions between individual KRs and the organizational environment, revealing how uninterrupted time and other factors influence knowledge absorption. The implications of the study are that ABM provides specific insights into how individual ACAP affects organizational learning and performance, emphasizing the importance of uninterrupted time for KR to achieve optimal knowledge exploitation and highlighting the need for organizational practices and policies that foster environments conducive to knowledge absorption.

The meaning of periphrases in the expression of semantics

INTRODUCTION. Periphrasis, which belongs to the linguistic universal that initially interested rhetoricians, is noted in many languages, including Russian and Uzbek. The attention of scientists to the study of periphrastic units, as a rule, is focused on understanding them in the text of a work of art as a stylistic phenomenon. Meanwhile, the linguocultural situation of the formation of periphrastic units is largely due to the anthropocentric orientation. The important role of periphrasis as a unit of speech-cognitive activity, which is reflected in the secondary periphrastic nomination as one of the means of transmitting knowledge about the objects of the surrounding reality, is always associated with the process of repeating thoughts when perceiving a particular object, process or phenomenon, which emphasizes the relevance of the research. Periphrases have an internal syntax, which allows them to be considered in the aspect of grammaticalization involved in the process of human cognition of the world. The purpose of the study is to consider the structuralsemantic organization and grammatical-syntactic structure of sentences that contain periphrastic units. The novelty of the study lies in the attempt to describe the structure of periphrasis in the Uzbek language in the aspect of grammaticalization of periphrastic units.MATERIALS AND METHODS. The method of semantic differentiation was used to analyze examples from modern Uzbek literature and translations of works of Russian writers into the Uzbek language.RESULT AND DISCUSSION. It has been revealed that the structural organization of periphrasis does not occur spontaneously, but on the basis of clearly defined rules.CONCLUSION. The data obtained have theoretical and applied value, since they record periphrases in the texts of writers’ works as a special type of linguistic organization of artistic knowledge, as well as the unification of two scientific directions – the theory of grammaticalization and the theory of periphraseology.

Design and Implementation of an Ontology for Measurement Terminology in Digital Calibration Certificates.

Digital Calibration Certificates (DCCs) are a key focus in metrology digitalization, necessitating that they satisfy the criteria for machine readability and understandability. Current DCCs are machine-readable, but they are still missing the essential semantic information required for machine understandability. This shortfall is particularly notable in the lack of a dedicated semantic ontology for measurement terminologies. This paper proposes a domain ontology for measurement terminologies named the OMT (Ontology for Measurement Terminology), using a foundation of metrological terms from standards like the International Vocabulary of Metrology (VIM), the Guide to the Expression of Uncertainty in Measurement (GUM), and JJF1001. It also incorporates insights from models such as the SI Reference Point, the Simple Knowledge Organization System (SKOS), and the DCC Schema. The methodology was guided by Stanford's Seven-Step Method, ensuring a systematic development process tailored to the needs of metrological semantics. Through semantic expression capability verification and SPARQL query validations, the OMT has been confirmed to possess essential machine readability and understandability features. It has been successfully integrated into version 3.2.1 of DCCs across ten representative domains. This integration demonstrates an effective method for ensuring that DCCs are machine-readable and capable of interoperating within digital environments, thereby advancing the research in metrology digitization.

Iran’s High School English Textbooks (Vision Series) and Organizational Knowledge as a Component of CLT Model

Selecting an appropriate textbook is one of the key factors in teaching English. This content analysis study scrutinized whether organizational knowledge represented in Iranian high school English textbooks (Vision Series). Thus, the stance of organizational components as one of the Communicative Language Teaching (CLT) principles was investigated in such textbooks. George (1963) verb form frequency count, Halliday and Hassan’s (1976) model, McCrimman's (1984) model, Vocabulary List Cambridge English (2012) were used to examine the extent to which organizational knowledge was shown in high school EFL textbooks. The analysis of the results revealed that grammatical knowledge was not presented comprehensively. Therefore, high school students would not be able to exhibit a wide variety range of vocabulary. Because the vision series roughly represented the sufficient vocabulary size. The Vision series highlighted intonation rather than pronunciation. The role of rhetorical organizations was disregarded in the Vision series. Therefore, he Vision series should be revised to include the organizational components. Generally, the Vision series did not follow CLT principles to promote language learners' ability to communicate.

Impact of factory certifications on firm resources: a quantitative content analysis of the Bangladeshi readymade garments (RMG) industry

Purpose This study aims to investigate the association between certifications in the Bangladeshi readymade garment (RMG) sector and diverse firm resources, contributing to Bangladesh’s competitive advantage. Design/methodology/approach The study conducted a quantitative content analysis of 366 Bangladeshi RMG firm websites, using Barney’s (1991) resource-based theory (RBT) framework. Pearson correlation and linear regression analyses were used to explore the research questions. Findings The findings reveal significant positive impacts of certifications on all firm resource categories (physical, human, organizational knowledge and learning, general organizational and financial) under the RBT framework. Certifications correlate positively with resources, from small to medium, and with various factors, though some negative correlations were identified. Research limitations/implications The study improves comprehension of apparel manufacturers’ certifications and their association with firm resources, offering valuable insights for stakeholders on long-term competitive advantages. Yet, limitations should be considered, including size-dependent variations and reliance on self-reported website data. Originality/value This study represents a pioneering effort, concentrating on Bangladesh’s RMG sector and offering a unique perspective on the implications of certifications for firm resources within emerging economies.

Why do business leaders, senior politicians and civil servants move to leading positions in EU civil society? Exploring capital gains through boundary crossing

ABSTRACT Why do business leaders, senior politicians and civil servants move to leading positions in EU civil society? The article addresses this question through thirteen unique life-work history interviews with leaders of some of the most prominent EU civil society organisations (CSOs). Inspired by sociological approaches in EU civil society research, the article combines insights from the literature on EU lobbying and CSO professionalisation with the Bourdieusian concept of capital to explore the specific social resources that EU civil society and individual elite actors gain through the process of boundary crossing. It shows how EU civil society gains predominantly cultural capital (organisational and procedural knowledge), social capital (professional and personal networks), and symbolic capital (status and publicity), while individual elite actors gain primarily a form of civil society-specific symbolic capital that is associated with the alleged goodness of civil society and the act of ‘doing good’ that might facilitate policy influence. The article provides original, first-hand insights into how the civil society sector seeks to strike a balance between passion and professionalism and raises important normative questions about the integration of elites across economic, political, and civil society fields in Brussels.

Empowering Sustainability: Cultivating Learning and Knowledge Sharing for Employee Retention

ABSTRACT This study aims to test an integrative model incorporating the impact of organizational learning culture on knowledge sharing and job satisfaction and examine their influence on innovation capabilities and employee retention. Moreover, this study investigates the effect of innovation capabilities and employee retention on organizational sustainability performance. Hypotheses are tested through partial least squares (PLS) analysis of survey data collected from 250 employees in call centers within Jordan’s banking and telecommunications sectors. The quantitative data analysis confirms the hypotheses and reveals positive correlations between organizational learning culture, knowledge sharing, and job satisfaction. Moreover, knowledge sharing positively influences job satisfaction and innovation capability. Job satisfaction, in turn, enhances innovation capability and employee retention. Notably, innovation capability and employee retention directly improve sustainability performance. The study underscores the importance of fostering an organizational learning culture, facilitating knowledge sharing, and ensuring employee satisfaction to retain employees, sustain innovative capabilities, and drive sustainability performance.

Sustainable Enablers of Knowledge Management Strategies in a Higher Education Institution

By facilitating the capture, organization, and dissemination of knowledge within and beyond the institution, knowledge management (KM) in higher education institutions (HEIs) fuels innovation, enhances research impact, and strengthens collaboration, ultimately leading to the creation of new knowledge and its valuable exchange. However, there is still much to explore in terms of the enablers of knowledge creation, sharing, and transfer. Therefore, this paper aims to identify the enablers of effective KM in the Polytechnique University of Leiria, which serves as a benchmark for other higher education institutions due to its leadership role in RUN-EU, a consortium of European universities. To achieve this, a narrative analysis based on information from SCOPUS and the institute’s website, focusing on innovation, research, and development strategies, is proposed. The findings suggest that for KM initiatives to be successful, they need to be strategically designed, culturally supported, technologically enabled, and integrated into existing workflows.

Ignoring and collective passivity in relation to information systems: How actors avoided engagement with data about wait times in Swedish healthcare

Although digital technology (DT) is often introduced with the aim of enhancing organizational knowledge transfer and learning, these aims often fail to materialize. The information systems (IS) literature attributes such unexpected outcomes to inappropriate technology design and implementation, as well as to overuse, misuse, and non-use of technology. However, we know little about how actors misuse or fail to use technology and data, thereby failing to acquire and act upon the knowledge necessary to achieve organizational learning. Leveraging the literature on strategic ignorance, we explore how actors expected to use technology for learning purposes justify their non-engagement with it. Studying an implementation of a DT with the purpose of facilitating organizational learning on basis of provided data in health care, we identify seven ignoring justifications through which the target users of the DT avoided key knowledge acquisition and knowledge-based action activities. These sensemaking behaviors accumulated to a state of collective passivity in relation to the DT. Our conceptualization contributes to and connects theories of organizational learning in the IS literature and strategic ignoring.

Unveiling the Power Play: How Newcomers’ Traits Shape Political Acumen Within Organizations

Political knowledge describes “an individual’s understanding of specific influential others’ relationships, demands, resources, and preferences” (Granger et al., 2020), is an often-overlooked dimension of learning how to fit into a new organization (Chao et al., 1994; Taormina, 1994). Moreover, newcomer research has been conducted independently of individual newcomer personality differences. To extend previous research, the present research examines newcomers’ Big Five personality traits and political knowledge as an immediate outcome of the process of newcomer adjustment. A 3-wave longitudinal study of 439 newcomers in 7 organizations examined Big Five personality traits as antecedents of political knowledge of the organization. The results suggested that among the Big Five traits, openness, neuroticism, and conscientiousness were positively related to apolitical knowledge of the organization. Overall, the results suggested that the Big Five are one of the key determinants of organizational political knowledge.

Letramento em saúde em documentos do século XVIII: contribuições da Filologia

The text of the first document presented in this article to illustrate the issue of health literacy, a publication from 1768, stands out for resorting to different forms of knowledge organization to convince the authorities of the need for mass use of the inoculation process against smallpox, a disease that affected Europe and Brazil. It is a letter from the English doctor, dr. Gualter Wade, who, living in Portugal, was responding to a query about what would be new and worthy of imitation in the fight against smallpox. In addition to the representativeness of the language used in the document, a sample of the doctor's effort to prove the safety of inoculation for the elimination of bladders, the topic comes in handy with the current debates, in which the efficacy of vaccines against infectious diseases is still being discussed. The second document, from 1775, handwritten by the captain-general of the captaincy of São Paulo, Martim Lopes Lobo de Saldanha, and addressed to the then secretary of State for the Navy and Overseas, Martinho de Melo e Castro, is a counterpoint to the approach to the sanitary issue, in relation to the 1768 document, since homemade and ineffective measures continued to be used in the colony.

Bisphenol A-What Do We Know? A Global or Local Approach at the Public Health Risk Level.

BPA has demonstrated enormous multisystem and multi-organ toxicity shown mainly in animal models. Meanwhile, the effects of its exposure in humans still require years of observation, research, and answers to many questions. Even minimal and short-term exposure contributes to disorders or various types of dysfunction. It is released directly or indirectly into the environment at every stage of the product life cycle, demonstrating its ease of penetration into the body. The ubiquity and general prevalence of BPA influenced the main objective of the study, which was to assess the toxicity and health effects of BPA and its derivatives based on the available literature. In addition, the guidelines of various international institutions or regions of the world in terms of its reduction in individual products were checked. Bisphenol A is the most widely known chemical and perhaps even the most studied by virtually all international or national organizations, but nonetheless, it is still controversial. In general, the level of BPA biomonitoring is still too high and poses a potential threat to public health. It is beginning to be widely argued that future toxicity studies should focus on molecular biology and the assessment of human exposure to BPA, as well as its substitutes. The effects of its exposure still require years of observation, extensive research, and answers to many questions. It is necessary to continue to deepen the knowledge and interest of many organizations, companies, and consumers around the world in order to make rational purchases as well as future choices, not only consumer ones.

The neural representation of body part concepts.

Neuropsychological and neuroimaging studies provide evidence for a degree of category-related organization of conceptual knowledge in the brain. Some of this evidence indicates that body part concepts are distinctly represented from other categories; yet, the neural correlates and mechanisms underlying these dissociations are unclear. We expand on the limited prior data by measuring functional magnetic resonance imaging responses induced by body part words and performing a series of analyses investigating the cortical representation of this semantic category. Across voxel-level contrasts, pattern classification, representational similarity analysis, and vertex-wise encoding analyses, we find converging evidence that the posterior middle temporal gyrus, the supramarginal gyrus, and the ventral premotor cortex in the left hemisphere play important roles in the preferential representation of this category compared to other concrete objects.