SUMMARY Sustainable development has become the conceptual framework within which societal, economic and environmental issues are addressed at every level around the world. In 1993, a United States-Canada assembly of more than 250 Great Lakes leaders was convened to evaluate the efficacy of creative processes under way in the Great Lakes Basin relative to sustainable development and to identify key success factors and process characteristics which are consistent with principles of sustainable development. A combination of eight criteria for effective project management (i.e. stakeholder involvement; leadership; information and interpretation; planning; human resource development; results and indicators; review and feedback; stakeholder satisfaction) and six principles of sustainable development (i.e. long-range planning and intergenerational responsibility; carrying capacity; anticipation and prevention; full cost accounting; integration of economic, social and environmental factors; efficiency, innovation and continuous improvement) were developed to evaluate and help improve decision-making processes. Such criteria and principles may be useful in improving decision-making processes in other parts of the world.