Juanda Airport Research Articles

Analisis Postur Kerja Terhadap Kesehatan dan Keselamatan Kerja dengan Metode Rosa (Rapid Office Strain Assesment) di PT Angkasa Pura 1 Juanda Surabaya

Juanda Airport in Surabaya is an airport with a high level of activity. This study aims to analyze and assess the level of risk of workers' posture to health and work accidents in the work environment of PT Angkasa Pura 1 Juanda Airport Surabaya using the ROSA (Rapid Office Strain Assessment) method. The results of the study are assessment of work posture using the ROSA method that employees with a score of 4 are 1 person, score 5 are 4 people, score 6 are 6 people, score 7 are 7 people, score 8 are 4 people, score 9 as many as 3 people with a risk category. From this value, 1 employee is not at risk and 24 workers have a dangerous risk because it has a value of more than 5.

The influence of organization citizenship behavior (OCB) and job satisfaction on performance employees of airnav indonesia at Juanda International Airport

This study aims to analyze the impact of Organization Citizenship Behaviour (OCB) and job satisfaction on employee performance at Juanda Airport. Using a field research method with a quantitative approach, this study involved 22 employees as samples taken from the Juanda Airport employee population. The results of data analysis using multiple linear regression analysis show that OCB and job satisfaction significantly contribute to improving employee performance. The results of these findings provide implications that management at Juanda Airport can strengthen organizational performance by encouraging participation in OCB and increasing employee job satisfaction. This research contributes to the understanding of the factors that influence employee performance in the work environment, especially in the context of services in the airport sector.

Modeling Circle Runway to Increase Runway Capacity

Runway is a runway for airplanes to land (landing) or to fly (takeoff). Runway is a major component in an airport, it is necessary to plan a good runway. The runway at Juanda Airport uses a conventional system where the runway is rectangular. In this final project the author plans a runway with a circular runway model. The circular runway is a radical new runway design with a circular shape. With a circular runway, airport operators can operate the runway regardless of the wind direction and for all types of aircraft. Airports with circular runways have a smaller footprint than airports with conventional runways. With the existence of a circular runway, it is expected to increase runway capacity compared to conventional runway capacity. Circular runways can also allow airports to continue operating without interference from crosswinds. From the calculation results, it is found that the runway has a circumference of 9864 m. The ARFL length obtained for a circular runway with a Boeing 747-400 aircraft as a reference is 3795 m. The width of the circular runway is determined to be 140 m wide. The slope of the runway starts at an angle of 0° and then increases gradually to 20°. While the force felt by the aircraft when landing on a circular runway is 0.43 g. Juanda's conventional runway capacity is 32 operations per hour. Where the circular runway capacity is 64 operations per hour, this capacity may increase depending on the type of aircraft served.

THE IMPACT OF CLOSED CIRCUIT TELEVISION ADDITION ON APRON MOVEMENT CONTROL SUPERVISION IN APRON C JUANDA AIRPORT

This Final Project which discusses the impact of Closed Circuit Television Addition on Apron Movement Control Supervision in Apron C Juanda Airport. This is motivated by the limited or almost non-existent number of CCTV cameras in Apron C of Juanda Airport. Juanda Airport is one of the busiest Airports in Indonesia, and with the high volume of flights, the surveillance conducted at the airport needs to be enhanced. Surveillance in a large area like the Apron requires technology to facilitate the activities and CCTV can undoubtedly assist the Apron Movement Control (AMC) in the Airside. However, the current CCTV conditions in Apron C are insufficient to support the supervision adequately. Therefore, there is a need to reconsider the role of CCTV as a supporting facility for supervision in Apron C Juanda Airport. This research employs a quantitative research design using simple regression analysis after instrument testing and prerequisite testing. The research population consists of 40 AMC personnel, and the sampling technique used is consecutive sampling, resulting in a sample size of 3 5 out of 40 AMC personnel. Data collection for this research involves field observations, documentation, and a Google forms-based questionnaire using a likert-scale research instrument, conducted within a predetermined timeframe. The research findings are as follows: (1) There is an impact of the addition of Closed Circuit Television on the Apron Movement Control Supervision at Juanda Airport, (2) There is a 41 % impact of the addition of Closed Circuit Television on the Apron Movement Control supervision at Juanda Airport.

PLANNING FOR THE CONSTRUCTION OF SPECIAL WAITING ROOM FACILITIES FOR PEOPLE WITH DISABILITIES AT TERMINAL 1 OF JUANDA AIRPORT SURABAYA

Airports are key gateways for global mobility and are important for all passengers, including those with special needs, such as passengers with disabilities. In an effort to improve services to passengers with disabilities, planning inclusive and disability-friendly facilities is a must. This research uses descriptive analysis method. This research aims to design and plan waiting room facilities that meet the needs and provide a better experience for disabled passengers at Juanda Airport. Data collection techniques by taking data from the source where the problem occurs by observing the existing conditions in Terminal 1 of Juanda Airport Surabaya and recording the absence of a disabled waiting room and interviewing Landside employees of Juanda Airport Surabaya regarding the absence of a disabled waiting room. The design contained in this waiting room provides supporting facilities such as chairs with foldable arms, information boards with large letters, clear and current announcement systems, and hearing aids. Based on the planning results, the design of the disabled waiting room facility plan is obtained in accordance with the author's guidelines using Autocad and Sketchup with room dimensions of 7.5 meters x 4 meters. To support the manufacture of waiting room facilities at Terminal 1 Juanda Airport Surabaya, the RAB calculation using Microsoft Excel was obtained at Rp. 207. 571. 000 ,00 spelled out two hundred and seven million five hundred and seventy-one thousand rupiah

ANALYSIS OF TAXIWAY PAVEMENT CONDITIONS WITH THE PAVEMENT CONDITION INDEX (PCI) METHOD AT JUANDA AIRPORT SURABAYA

Surabaya Juanda International Airport experiences an increase in aircraft transportation needs every year, where the increase results in reduced airside facility capabilities. The occurrence of some damage to taxiways N5N and N5S is caused by the temperature of the pavement reaching the soft point, the high groundwater level in the area, and aircraft loads that exceed capacity. This can interfere with flights that are about to take off and need to be analyzed regarding the level of damage and how to repair it. In analyzing damage to taxiway facilities can be planned with the Pavement Condition Index (PCI) method to determine the level of damage that occurs and can be used as a reference in maintenance efforts. Pavement maintenance uses guidelines from the regulation of the Director General of Civil Aviation Number: KP 94 of 2015 concerning Operational Technical Guidelines for Civil Aviation Safety Regulations. In analyzing pavement damage in taxiway N5N and N5S using the Pavement Condition Index (PCI) method, after obtaining the results of the analysis, then the repair method will be determined in accordance with the results of the analysis. The results of the analysis of Taxiway pavement conditions using the Pavement Condition index (PCI) method in the N5N and N5S taxiway areas at Juanda Airport Surabaya averaged 92.31. While the repair and maintenance methods in taxiway N5N and N5S are Patching and fogsealing. Furthermore, the estimated cost of the cost budget plan (RAB) for repairing damage with the patching and fog sealing method is IDR 13,918,200.00.

Airport Transit Hotel Concept Based on Human Sleep Algorithm as a Solution to Sleep Quality Problems in Business Travelers

Air transportation is an adequate accommodation in energy and time, but in its operation, delays still occur. This condition makes airplane passengers physically and psychologically exhausted, so they need a place to rest. Sleep is a human need to restore energy. This human biological clock is affected by the quality and quantity of their sleep, which are affected by external conditions. Sleeping difficulty also disturbs the productive rhythm of business travelers who are required to be mobile and time efficient simultaneously. In this final project, the Layover-Break approach will answer to this problem. The architectural object in the form of a transit hotel will accommodate the need for a short break for business travelers, by applying the Sleep in Transit method and questionnaire tools and DepthmapX in transforming the formal concept of design to conditions on the site. The design area is at Juanda Airport, Surabaya, East Java. This condition encourages the existence of an architecture that accommodate a person’s rest in a short time but can provide excellent sleep quality by modifying architectural things that can stimulate a person’s restful sleep. The design can be a solution to the application of people’s needs for rest, to accommodate temporary transit activities with an emphasis on the effectiveness and fulfillment of sleep as an experience.

Kajian Teknisi Penerapan Jalan Umum di Jalan Akses Bandara Juanda

Juanda Airport Access Road, Sidoarjo Regency, East Java has a length of 3.15km with a width of 6m and there are 73 lighting points with a pole height of 12m and a distance between poles of 44m with a total of 8 single-arm poles and 65 double-arm poles. In addition, the street lighting lamps installed are 72 150 watt LED lamps and 66 250 watt SON-T type lamps. The measurement results are 26.37 lux for a 150 watt LED type lamp and 10.27 lux for a 250 watt SON-T lamp. However, from the many lights that have been installed, the lighting on the access road to Juanda Airport is still not optimal and many blackspots are found in certain areas. Therefore, it is necessary to do a re-analysis so that the road lighting for the Juanda Airport access road can meet the standards. The results of the analysis concluded that by carrying out a simulation on the dialux application according to the conditions in the field, 73 points of lighting poles were needed, the handlebar angle of the ornament was 14.06o with a total of 138 196 watt LED lights with an intensity of 15 lux which was in accordance with the standards of the Indonesian National Standards Agency 7391 : 2008 regarding the specifications for street lighting in urban areas and the Ministry of Energy and Mineral Resources 2014 for collector road classes for national road status, namely 15 - 20lux.

Implementasi Kebijakan Penataan Pedagang Kaki Lima

Street vendors (PKL) constantly use the shoulder of the road on Jalan Raya Juanda Airport. It is known that they have violated the Sidoarjo Regency Regional Regulation No. 3 of 2016 article 21 paragraph (h) and paragraph (i). The purpose of this study is to describe the implementation of the street vendor arrangement policy on the Juanda Airport main road. Using a descriptive qualitative method with a focus based on the theory of the determinants of policy implementation (Agustino: 2020). Data collection techniques using observation, interviews and documentation. Data analysis techniques use the Miles and Huberman interactive model (Sugiyono, 2019). The results of the study state that 2 determinants have succeeded in influencing policy implementation, namely (1) contrary to the existing value system and (2) membership of a person or group of people in an organization, while 8 factors have been less successful, namely: (1) respect of community members for government authority and compliance; (2) awareness to accept the POLICY: (3) whether or not there is a legal sanction; (4) personal or group interests; (5) the form of selective compliance; (6) time; (7) socialization; (8) coordination between agencies or between organizations. In general, it can be concluded that only 2 critical success factors have succeeded in influencing implementation and 8 factors have been less successful in influencing the implementation of street vendor management policies.

STUDY OF GROUND FAULT PROTECTION SYSTEM IN THE MEDIUM VOLTAGE PANEL OF THE MAIN POWERHOUSE AT THE AIRPORT

The protection system is a system for securing electrical equipment caused by abnormal conditions such as short circuits (phase contact with the ground), human error, and others and detecting disturbances that occur and overcoming these disturbances in a short time. The ground fault protection system has not been activated at Juanda Airport Surabaya. This research aims to avoid problems that cause ground faults that spread throughout the MV. The Medium Voltage (MV) panel ground fault protection system used by MPH, namely MPH M-03, for voltage distribution to Air Field Lighting (AFL) substation and Airport Operation Building (AOB) substation, and Pump House 4 (PH 4) has not been activated. This study assesses the impact of activating the ground fault protection system for the MV MPH M-03 panel using the SEPAM protection relay. The research method is an exploratory study of the ground fault protection system in the M-03 main powerhouse medium voltage panel. The results showed that using a ground fault protection system for the MV MPH M-03 panel using the SEPAM protection relay is safer due to the ground fault indicator on the equipment. The Ground Fault panel helps protect electrical equipment and supplies from damage caused by ground faults. Quickly shutting off power in the event of a fault prevents excessive current flow that can damage or destroy sensitive equipment. This benefit is significant in industrial environments or areas with valuable equipment where downtime and repairs can be costly. The conclusion is that these systems should be used for safety in voltage transmission and distribution operations. Activating the ground fault protection system, operational safety at Juanda Airport Surabaya will be guaranteed, and it will be safer for the MV panel equipment and safety for the technicians working.

Analysis of urban drainage system to avoid rain water overflow on the access road to Juanda Airport

The access road to Juanda Airport from Jalan Raya Waru (Aloha Resto) Sidoarjo is frequently flooded when it rains with a height of more than 30 cm along 1.6 km. This greatly annoys the flow of traffic to the airport. The airport can only be passed through this street and the Juanda Airport toll road. This research was conducted by observing and recording conditions during the occurrence of floods and analyzing the drainage facilities in the research area based on the 5-years design discharge because this location is a densely populated residential and industrial area. The results showed that the addition of channel capacity using U-ditch was not able to accommodate the 5-year planned discharge of approximately 2.670 m3/sec. Since around the industrial location, there is a natural water reservoir that can keep water up to 3.526 m3/sec, it is necessary to add a water pump to drain water to the temporary water reservoir location so that water does not stagnate on the access road to Juanda Airport.

The Effect Of Service Quality And Price Perception On Repurchase Intention Through Customer Satisfaction Citilink Juanda Airport Surabaya

This study aims to test the effect of service quality and price perception on repurchase intentions through customer satisfaction as an intervening variable at Juanda Airport Surabaya for Citilink airlines. This research is descriptive and quantitative using SEM-PLS analysis tool with the help of Smart-PLS software. The data consisted of primary data collected from 102 respondents using accidental sampling to determine the sample. The results show that the quality of service has a tremendously positive influence on repurchase interest, but price perception has no significant effect. Customer satisfaction influences an intervening variable between service quality and repurchase intent but does not exist as an intervening variable between price perception and repurchase intent. Based on the historical background discussed and in comparison with the results of previous studies, this study attempts to examine the relationship among service quality, customer satisfaction, price perception, and repurchase interest of Citilink Airlines located at Juanda Airport in Surabaya. Taking case studies at this airport is because Juanda Airport is the main base of Citilink airlines and is one of the main airports with a relatively high passenger density in Indonesia.

Komparasi Metode Eye Tracking dan Kuesioner untuk Usability Testing Flight Information Display System (FIDS):

This study aims to compare several methods such as eye tracking and questionnaires to find out how effective and efficient the display on the flight schedule is or what is called the Flight Information Display System (FIDS) at Juanda Airport. To see the quality of FIDS, it is necessary to evaluate with usability testing. there is standardization regarding usability testing with ISO 9241 11 which is an international standard using usability testing by measuring effectiveness and efficiency. eye tracker in evaluating usability testing by detecting the user's position, how long and the order to view. The researcher aims to evaluate and analyze the results of usability testing to respondents when doing user tasks. The test using eye tracking is carried out by testing through several test scenarios that are shown to the user, the test results will be recorded. From these tests obtained data that will be included in several usability factors that adopt ISO 9241-11, namely effectiveness and efficiency. Currently the use of eye tracking is also still unknown level of success. then there must be a comparison method of data from eye tracking results in comparison with data from questionnaires. the stages carried out during testing are need initiation, pre-user testing, user testing and post-testing analysis.
 Keywords: Flight Information Display System (FIDS), eye tracking, usability testing

PENERAPAN MODEL GENERALIZED SPACE TIME AUTOREGRESSIVE (GSTAR) UNTUK MERAMALKAN PENERBANGAN DOMESTIK PADA TIGA BANDAR UDARA DI PULAU JAWA

The number of flights is a thing to measure the marketing performance of aviation services. Forecasting the number of flights is done so that airlines can make decisions in increasing the number of passengers and revenue. Forecasting the number of flights at various airports has relationship between time and location. The suitable method for forecasting the number of flights is Generalized Space Time Autoregressive (GSTAR) method. GSTAR is a method that used for forecasting time series data that has a relationship between time and location and has heterogeneous characteristics. This study applied the GSTAR method to model and forecast the number of domestic flights at three airports in Java, namely Husein Sastranegara Airport Bandung, Ahmad Yani Semarang, and Juanda Surabaya. The research chose those three airports because the impact of Covid-19 is very severe in that area. The weight used in this study is the distance inverse weight. The resulting model is a model with differencing 1, autoregressive order 1, and spatial order limited to 1 so that the model formed is the GSTAR model (11)-I(1). The GSTAR (11)-I(1) meets the assumptions of residual white noise and normal multivariate. The model also has sMAPE values for each airport: 2.60%, 4.18%, and 9.89%. Therefore, it can be concluded that the forecasting results of Husein Sastranegara Airport Bandung, Ahmad Yani Airport Semarang, and Surabaya Juanda Airport are very accurate.

MANAJEMEN KINERJA SDM BIDANG TEMPAT PEMERIKSAAN IMIGRASI (TPI) BANDARA JUANDA

The purpose of this article is to see the Performance Management in the Immigration Checkpoints (TPI) at Juanda Airport and solutions to improve employee performance in the Immigration Checkpoints by the Head of the TPI section. The performance management model according to the theory of Ken Blanchad and Gerry Ridge, namely Performance Planning, Day-to-Day Coaching (implementation every day) or Execution (implementation), and Performance Evaluation or Review and Learning. In view of the end of the COVID-19 pandemic and the implementation of the immigration function at TPI, it is active again and must run well. The results is performance management has been going well, each head of the inspection section has its own way of managing the managerial process in each section in accordance with the existing SOP but there are still obstacles of existing human resources considering the crossing at TPI has been reopened to serve public.

Analisis Penanganan Kehilangan Bagasi Penumpang dan Bagasi Tidak Bertuan Garuda Indonesia Oleh Ground Handling PT Gapura Angkasa di Bandar Udara Juanda Surabaya

Garuda Indonesia collaborates with companies engaged in Ground Handling to handle problems faced by passengers including baggage problems. This research aims to identify and explain the system for handling lost passenger baggage and unclaimed baggage by Garuda Indonesia and how to reduce it by Ground Handling PT Gapura Angkasa. The method in this research is descriptive qualitative by means of structured interviews with baggage service unit officers and make observation at the baggage service unit office at Juanda Airport Surabaya on 12 August-23 August 2021 and documentation of field work. In analyzing the data, the researcher went through several stages,that is data reduction, data presentation, and conclusions. The results of the data analysis that the researcher has carried out show that the baggage loss handling system, the officer will search for 14 days from the reporting date and the baggage handling officer will identify the ownership of the baggage. The responsibility of PT. Garuda Indonesia is guided by PM Number 77 of 2011 and on WI (Work Instructions) to reduce the occurrence of baggage loss and unclaimed baggage, namely, passengers are advised to provide a special/special identity on the baggage, check-in counters always provide baggage tag stock, make-up area must always be bright so as to reduce the occurrence of baggage irregularities Passengers always remember their luggage.
 Keywords: Garuda Indonesia, Baggage Service Unit, Baggage Handling Procedures, Missing Baggage, On Hand Baggage.

Identification of Escherichia coli and Salmonella on Fishery Product from Juanda Airport, East Java, Indonesia

Fishery products are foodstuffs that are prone to pathogenic microbial contamination which can cause food poisoning and disease in consumers. Therefore, fishery products need attention related to food safety. Pathogenic bacteria that often contaminate fishery products include E. coli and Salmonella which can cause disease in humans. This study aims to examine E. coli and Salmonella bacteria that contaminate fishery products that will be exported from Juanda Airport, East Java. The research method used was microscopic examination using conventional methods consisting of isolation and biochemical tests (for E. coli bacteria); prediction test, affirmation test and IMVIC test (for Salmonella bacteria). The results showed that fishery products consisting of Barramundi Skin On, Frozen Vannamei, Frozen Black Tiger Shrimp, Breaded Shrimp, Classic Frog Thighs, Skip Jack, Frozen Octopus, Frozen Mackarel, Frozen Sardine, and Frozen Squid were contaminated by bacteria that are not E. coli and Salmonella groups.

Pengaruh Kualitas Pelayanan Penanganan Covid-19 Terhadap Kepuasan Pengguna Jasa Angkutan Udara Pada Maskapai Garuda Indonesia di Bandar Udara Juanda Sidoarjo

This study aims to determine partially and simultaneously the influence of the service quality dimension on the satisfaction of Garuda Indonesia airline service users at Juanda Airport Sidoarjo. This research uses quantitative methods. Data collection techniques by distributing questionnaires with a sample of 196 respondents. Service quality has a significant positive impact on passenger satisfaction on Garuda Indonesia airlines simultaneously. However, there are only four variables that have a positive and significant influence on the satisfaction of air transportation service users partially, namely tangible, reliability, assurance, and empathy, while one other variable, namely responsiveness, has no significant effect. The influence of the service quality variable that is more dominant on passenger satisfaction is reliability. The results showed that 68.6% of Garuda Indonesia's customer satisfaction was influenced by service quality.

INTERNASIONAL JUANDA DALAM MENJEMBATANI KELUHAN KONSUMEN DI MASA PANDEMI COVID-19

The Covid-19 pandemic is currently a significant polemic in various countries; one of the areas affected is the aviation sector. Juanda International Airport, which is included in this sector, has not been spared the impact caused by the pandemic. Therefore, people who want to take a flight need to find out the information and requirements before leaving. There are not infrequently consumers who complain about this through social media or call centers. This study aims to determine the response and strategy given by Juanda Airport Public Relations to bridge consumer complaints. The methodology used is descriptive qualitative with taking informants using the purposive sampling method. As a reference in the research theory, the Organization-Public Relationship (OPR) consists of four dimensions: control mutuality, trust, satisfaction with a relationship, and commitment to a relationship. This study was conducted to determine Juanda Airport's attitude or public relations strategy in bridging consumer complaints during the Covid-19 pandemic. Based on the results of the study, it was found that the implementation of the activities carried out by public relations at Juanda Airport was following the OPR theory, and in responding to consumer complaints on social media, public relations always prioritized a humanist and persuasive approach, to create relationships and responses between humans, not results from robots

Analysis of Landing Airplane Queue Systems at Juanda International Airport Surabaya

Juanda International Airport is currently preparing to realize the construction of terminal 3. This construction project impression that Juanda Airport is experiencing an overload, including in the airplane queue. This study aims to analyze the current queuing system at the Juanda International Airport apron, whether effective, quite effective, or less effective in serving the number of existing flights with two terminals. An analysis of the queuing system was conducted in several scenarios. They are in normal/regular condition, a scenario if there is an increase in flight frequency, and a scenario if there is a reduction in aprons’ number because of certain exceptional situations. To analyze the airplane’s landing queue at Juanda airport apron, the queuing model (M/M/51) : (FCFS/∞/∞) is used. From this model, the results show that in normal conditions, the estimated waiting time for each airplane in the system is 0.18 hours with a queue of 2 up to 3 planes/hour, categorized as effective. In one apron reduction scenario, each airplane’s estimated waiting time in the system is 0.7 hours, with a queue of 6 up to 7 planes categorized as less effective. In the scenario of additional flights, only 9 other flights are allowed every day to keep the service performance still quite effective. By obtaining this results analysis, the decision of PT. Angkasa Pura 1 (Persero) to build terminal 3 is suitable to reduce queuing time and improve Juanda International Airport services to be more effective.