Jakarta MRT Research Articles

PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA PENUMPANG MRT JAKARTA

This study aims to analyze the effect of service quality on customer satisfaction in the Jakarta MRT transportation service business. The sampling technique used was purposive sampling of 100 people who have used or routinely used the MRT as a research sample. The data analysis method used is a quantitative analysis of the validity and reliability test, the classic assumption test, linear regression analysis, t test and F test and the coefficient of determination. Based on data analysis, the results of the study indicate that the indicators in this study are valid and reliable. In the classical assumption test that the data is normally distributed, there is no heteroscedasticity and multicollinearity. The results obtained from SPSS data processing, it can be concluded that Service Quality has a positive influence on the MRT Jakarta Customer Satisfaction. These results show empirical evidence that the better the quality of service, the MRT customer satisfaction will increase.

Characteristics of Transit Oriented Development Area (Case Study: Jakarta MRT)

<p class="Abstract"><em>The city of Jakarta is famous because the traffic jams, so the transportation sector needs special attention. Based on data from the Jakarta Transportation Management Agency, of the 47.5 million trips in Jakarta City, only 24% used public transportation. The Jakarta City Government has provided public transportation modes, namely the MRT. This mode of transportation offers a basic concept of TOD, area around the 400 meter buffer from the station can be accessed by walking. This concept has been developed in various cities on the Continent of Europe and America. The space conditions in a TOD based area can be assessed using the TOD Index measurement. Each TOD Index criterion has its own indicators. This study uses 8 criteria and 18 indicators that can measure the value of the TOD Index at each MRT station. Processing data is using spatial processing so that each indicator can be analyzed holistically from a spatial perspective. The TOD area of Bendungan Hilir Station is a station with the highest TOD value, amounting to 0.71. TOD Station in Lebak Bulus Station takes the lowest TOD Index value of 0.31. The TOD Index’s value at each station can be influenced by the weight of each indicator and criteria. Through this research, it is hoped that each policyholder can pay attention to every indicator on the station that is deemed necessary to be improved if needed for a TOD-based area that is in accordance with the concept of a smart city.</em></p><p class="Abstract"><strong><em>Keywords:</em></strong><em> TOD, space, TOD Index, smart city, 6Ds</em></p>

Preface

Dear participants,It is my great pleasure to welcome you in the ICCEE 2019 at The Patra Hotel, Kuta, Bali, Indonesia. I would like to express my appreciation to Director General of Construction Services Development, Ministry of Public Works and Housing, Indonesia as partner. Also to all co-organizers, Kyushu University (Japan), Monash University (Malaysia), Seoul National University (Korea), Universitas Bosowa, Universitas Udayana, Universitas Kristen Indonesia Paulus Makassar, and Universitas Haluoleo. Also to the all the third parties, Japan International Cooperation Agency (JICA), Center of Technology (CoT)Faculty of Engineering Universitas Hasanuddin, PT. Pelindo IV Makassar, PT. MRT Jakarta, PT. Nindya Karya, PT. Bumi Karsa, PT. Wika Beton, PTV Group, and PT. Karya Rezeki Panca Mulia, and PT. Amalia Jaya Pratama, who provide financial support for us, to Construction Services Development Board of South Sulawesi (LPJK SulSel), Inter-University Transportation Studies Forum (FSTPT), Indonesia Transportation Society (MTI), The Institution of Engineers Indonesia, Indonesian Society of Civil and Structural Engineers, HPJI, IAPI, as supporting institutions, and to all the reviewers who have worked on their best helping us to sort hundreds of papers from around the world.The aim of the conference is to promote scientific advancement, technological progress, information exchange, and cooperation among engineers and researchers in civil and environmental studies. The conference was first held in Makassar, Indonesia in 2010 by the name of Makassar International Conference in Civil Engineering (MICCE 2010) followed by the second conference in 2015 (MICCE 2015). To reflect a broader scope, the conference was renamed to International Conference on Civil and Environmental Engineering (ICCEE)ICCEE 2019 is held by the Department of Civil Engineering and Department of Environmental Engineering, Faculty of Engineering, Universitas Hasanuddin, Makassar, Indonesia. We received 185 technical papers from various country and will be published in IOP Publishing which is indexed by Scopus. We really hope the 3rd ICCEE 2019 under the theme “Toward Sustainable Green Infrastructure Development in Industrial Revolution 4.0 Era” will provide us a valuable opportunity to share knowledge and experiences. Thank you.Dr. Eng. Bambang Bakri, M.Eng. Chair

Perlindungan Konsumen Pengguna Jasa Angkutan Penumpang PT. MRT Jakarta Ditinjau Dari Peraturan Perundang Undangan

Penelitian ini bertujuan untuk menegtahui apakah Undang Undang Perlindungan Konsumen telah memberikan perlindungan hukum terhadap pengguna jasa angkutan MRT Jakarta. Selain hal tersebut juga untuk mengetahui sejauhmana MRT Jakarta dalam menangani gangguan dalam operasional yang menyebabkan kerugian pada penumpang. Penelitian ini adalah penelitian hukum normatif yang bersifat deskriptif. Penelitian ini menggunakan jenis pendekatan kualitatif. Jenis bahan hukum yang adalah bahan hukum sekunder. Pada penelitian ini, teknik pengumpulan bahan hukum yang kumpulkan yaitu: studi kepustakaan (library research) dan cyber media. Dalam menganalisis bahan hukum ini penulis menggunakan metode deskriptif kualitatif. Berdasarkan penelitian diperoleh bahwa Undang Undang perlindungan konsumen telah memberikan perlindungan hukum terhadap penumpang angkutan MRT Jakarta. Undang Undang Perlindungan Konsumen yang berlaku dalam ketentuan yang diuraikan pada peraturan tersebut adalah kewajiban dari instansi penyelenggara perkeretaapian yaitu PT. MRT Jakarta apabila terjadi gangguan adalah melakukan evakuasi, pengembalian biaya (refund) dan melakukan pengamanan perlatan sesuai dengan aspek keamanan dan keselamatan.

Estimation model of Jakarta MRT phase 1 project cost overrun for the risk based next phase project funding purpose

The preliminary estimate of Jakarta MRT project cost overrun was considered high by the Provincial Government of DKI Jakarta. Therefore, it is necessary to evaluate the value of the change to see the reasonableness of the Contractor's claim value registered until 2016 and the allocation of contingencies against the possibility of any other claim risk until the project completion in March 2019. The purpose of this study is to analyse the risks that cause cost overrun in MRT Jakarta Phase 1 project that has been allocated and not yet been allocated. In analysing the project risk contingencies, this research method uses Monte Carlo analysis using @Risk software. Survey in this research is conducted to get answers to any risks that impact to the project cost overrun by doing questionnaires or interviews to respondents experienced in MRT Jakarta project or other railway projects. The results of this study are expected to become an evaluation in estimating the final cost of MRT Jakarta phase 1 project and can be a reference for risk-based budget estimation to the next phase of MRT Jakarta project.

ANALYSIS AND DESIGN OF MRT’S CIRCULAR TU

ABSTRACT Jakarta MRT was one of solution to solve the traffic jam in Jakarta. There are two physical constructions which serves as the main infrastructure of Jakarta MRT, elevated and underground track. It is not only the first MRT in Indonesia but also, the first large-scale underground works in Jakarta. The physical construction of underground structure became an interesting case to be researched. The use of precast concrete tunnel lining (PCTL) segment was necessary to hold the loads and to provide the space for underground track. In designing the tunnel lining, calculation of the member forces and safety check are necessary to determine the amount of rebar and the dimension, and also to know the value of safety, so, the tunnel lining can be used as the function. According to the guidelines for the design of shield tunnel lining issued by International Tunnelling Association (ITA, 2000), the member forces of tunnel lining could be calculated by (1) Elastic Equation Method, (2) Bedded Frame Method, (3) Finite Element Method (FEM). In this research, the member forces of tunnel lining are calculated using analytical method, without computer program. Therefore, method (1) is used to know the value of each member forces to be used for designing the reinforcement bars. The member forces are analysed for tunnel lining with 6.8 m outer diameters, 1.5 m width and 0.25 m thickness in Jakarta MRT CP106 (Bundaran HI). Based on research which has been done, obtained the maximum values for positive bending moment in the tunnel crown (I¸ = 0°) is 101.352 kN.m, for negative bending moment in the tunnel axis (I¸ = 90°) is -281.394 kN.m. In contrary, the value of maximum axial force is in the tunnel axis (I¸ = 90°) is 1094.538 kN, for minimum axial force is in the tunnel crown (I¸ = 0°) is 904.674 kN. While, the value of maximum shear force is in (I¸ = 120°) is 118.740 kN, for minimum shear force is in (I¸ = 30°) is -66.866 kN. The result of safety checks against member forces in tunnel lining, the value of nominal bending moment multiplied by reduction factor (I• · Mn) is 296.263 kN.m, bigger than the value of ultimate bending moment (Mu) is 281.394 kN.m. For the value of nominal shear force multiplied by reduction factor (I• · Vn) is 136.095 kN, bigger than the value of ultimate shear force (Vu) is 118.740 kN. While, safety check against thrust force of shield jack obtained the value of maximum compressive stress of concrete segment (𝜎𝑐) is 5.016 MN/m2, bigger than the value of allowable stress (𝜎𝑐𝑎) is 16 MN/m2. Keywords: Jakarta MRT, underground, tunnel lining, member forces, Elastic Equation Method.

Determining the potential for Transit Oriented Development along the MRT Jakarta corridor

. Rapid population growth has increased the mobility of people, which leads to traffic congestion. Transit-oriented development (TOD) is a planning approach that is being adopted in many cities as it favours to reduce private vehicle usage by developing mass transit stations around high-density mixed land use and walkable (and cycle-able) environments. However, TOD development needs good strategies learned from historical and current conditions. In this research, we measured the current conditions of proposed TOD areas in thirteen MRT stations in Jakarta to determine the potential TOD development. These thirteen stations were divided into three types based on environmental characteristics of the station location such as CBD, urban, and neighbourhood characteristics. The 5D of built environment variables were used as indicators to examine the potential of TOD areas. Then, stakeholders were involved to fit and weigh the indicators. The weights of the indicators were applied to the Geographic Information System (GIS) platform for quantifying all spatial indicators. TOD indexes for each station were examined to identify potential improvement strategies. Each station is classified as having a high, medium or low TOD index. The results showed that three out of thirteen stations have high levels of TOD; six are classified as having a low TOD level. The low index proposed TOD stations should improve their built-up area, for example by intensifying the floor area ratio (FAR), adding green space, and enhancing the transit and pedestrian-oriented design. By understanding the specific strategies for different TOD indexes, this paper is intended to support those development areas to improve local urban development towards higher levels of TOD.

Implementation of the Minister of Transportation Regulation No. 10 of 2011 concerning Technical Requirements of Railway Signaling Equipment for Communication Base Train Control (CBTC) Technology at PT. Jakarta MRT

The development of railroad transportation which is increasingly rapid needs to be made provisions that can support safety, one of which is stipulated in the regulation of the minister of transportation No. 10 of 2011 concerning Technical Requirements for Railway Based Communication Control Train (CBTC) Railway Equipment that will be applied at PT MRT Jakarta so that research is needed to test the relevance of the regulation. The method used in this study is Normative Juridical namely normative legal research method or library legal research method is the method or method used in legal research conducted by examining existing library materials. The collected data is analyzed by comparing current regulations with CBTC technology that will be applied at PT. Jakarta MRT. The results of this study can be seen that there are some specifications of the equipment that are appropriate, not suitable and even there are also completely different between the provisions in PM No. 10 of 2011 concerning Signaling Technical Requirements.

Analysis of the examination and maintenance of the Jakarta MRT Tunnel Wall

Tunnel construction in the Jakarta MRT (MRTJ) is a concrete tunnel that was built using the Tunnel Boring Machine (TBM) drill machine. Tunnel walls in underground construction use pre-cast (segment) concrete materials arranged in a circle directly into one ring segment by TBM. Tunnel checks are needed to be the basis of diagnosis in tunnel care. Tunnel maintenance is carried out to maintain the condition of the tunnel to function properly and safely to be operated in a sustainable manner in accordance with the predicted load, including: the burden of soil or overburden, dead load and live load, load due to water pressure, earthquake load, and other loads that will affect tunnel construction. The results of the study that damage to the tunnel wall can be classified as leaks and cracks. Examination of components in the MRTJ tunnel wall by paying attention to the detail part of the wall in the form of segment bolts, connections between segments, concrete structures in segments. As for the maintenance carried out to repair and prevent tunnel wall leaks, it can be done by grouting polyurethane liquids and replacing rubber sealing on the bolts, for treatment due to cracks can be done by grouting liquid microscopy and plastering.

MUNICIPAL BONDS AS THE FINANCING STRATEGY FOR URBAN INFRASTRUCTURE : CASE STUDY OF JAKARTA MRT

The construction of Jakarta MRT Phase I has been carried out by using funds from foreign debt. Meanwhile, Jakarta MRT Phase II or other local infrastructure projects are still waiting for new funding scheme. One alternative is municipal bonds. This study investigate the possibilities of using municipal bonds to finance urban infrastructure project with the case study of Jakarta MRTPhase I. The analyzed use three perspectives including financial aspect, legal aspect, and Jakarta financial capacity aspect. financial analysis using discounted cash flow (DCF), net present value (NPV) and internal rate of return (IRR).Secondly, study literature is used in the legal analysis by exploring specific regulations regarding the municipal bonds. Finally, the Jakarta Regional Budget and Jakarta Budget Audit Report is examined to get insight and depth information regarding its financial capacity. The result is municipal bonds are feasible as the source of financing Jakarta MRT Project.