Interpersonal Quality Research Articles

Cluster randomized trial of a patient-centered contraceptive decision support tool, My Birth Control

Research suggests the need for improvement in the patient-centeredness and comprehensiveness of contraceptive counseling. My Birth Control is a tablet-based decision support tool designed to improve women's experience of contraceptive counseling and to help them select contraceptive methods that are consistent with their values and preferences. The objective of this study was to evaluate the effect of My Birth Control on contraceptive continuation, experience of contraceptive care, and decision quality. Using a cluster randomized design, randomized at the provider level, patient participants interested in starting or changing contraception interacted with My Birth Control before their family planning visit (intervention) or received usual care (control). A postvisit survey assessed experience of care method satisfaction, decision quality, and contraceptive knowledge. Surveys at 4 and 7 months assessed the primary outcome of contraceptive continuation, along with method use, satisfaction, and unintended pregnancy. Mixed-effects logistic regression models with multiple imputation for missing data were used to examine the effect of treatment assignment. Twenty-eight providers participated and 758 patients enrolled between December 5, 2014, and February 5, 2016. Participants were racially/ethnically diverse; less than a quarter self-identified as white. No effect was found on 7-month continuation (56.6% and 59.6% for intervention and control group respectively, odds ratio, 0.89; 95% confidence interval, 0.65-1.22). However, assignment to the intervention group increased reporting of the greatest Interpersonal Quality of Family Planning score (66.0% vs 57.4%, odds ratio, 1.45; 95% confidence interval, 1.03-2.05), the greatest scores on the informed decision and uncertainty subscales of the Decisional Conflict Scale (50.5% vs 43.2%, odds ratio, 1.34; 95% confidence interval, 1.0-1.80 and 41.6% vs 33.3%, odds ratio, 1.45; 95% confidence interval, 1.03-2.05), and greater knowledge. My Birth Control had no effect on contraceptive continuation. The intervention did enhance the experience of contraceptive counseling and informed decision making, as well as contraceptive knowledge., The intervention's effect on patient experience is important, particularly given the personal nature of contraceptive decision making and the social and historical context of family planning care.

The association of caregivers’ and children’s characteristics with children’s social preference and being a class leader in China

AbstractChildren’s social status in China includes both informal (e.g., social preference) and formal (e.g., class leader) statuses. This study examines the associations among caregivers’ characteristics, children’s characteristics, children’s social preference, and being a class leader by using multiple sources of information (caregiver reports, self‐ratings, sociometric methods, and achievement data). The participants were 1,926 fourth‐ to ninth‐ graders (Mage = 12.7; 49.7% males) and their primary caregivers. The caregivers’ characteristics were found to be related more closely to class leader than to social preference. Both higher children’s interpersonal character and academic achievement were associated with higher social preference and class leader; however, academic achievement showed stronger relationships with both types of status than interpersonal character. The children’s characteristics mediated the associations between caregivers’ characteristics and children’s social statuses. The grade difference test showed that interpersonal character had a stronger association with social preference, and academic achievement had a stronger association with class leader in secondary school than in primary school. The results suggest that children’s characteristics (especially academic achievement) are strongly related to Chinese children’s social preference and being a class leader. In addition, the potential role of caregivers’ characteristics and the influence of child age are noteworthy.

Adapting the Interpersonal Quality in Family Planning care scale to assess patient perspectives on abortion care

BackgroundWomen value receiving quality interpersonal care during abortion services, yet no measure exists to assess this outcome from patients’ perspectives. We sought to adapt the Interpersonal Quality in Family Planning care scale (Dehlendorf et al., American Journal of Obstetrics Gynaecology 10.1016/j.ajog.2016.01.173, 2016) for use in abortion care.MethodsWe adapted items from the original scale for the abortion context, and conducted cognitive interviews to explore the acceptability, understandability, and importance of the adapted items. Adults who spoke English and/or Spanish, had an abortion in the past year, and lived in the US were eligible to participate. Interview memos were analyzed concurrently with data collection to refine the measure in stages.ResultsWe interviewed 26 participants. Items were tested over seven stages and led to four main changes. First, we revised three items to reflect concepts perceived as important to the specific decision-making context of abortion. Second, we removed two items that emerged as potentially inappropriate for this context. Third, we modified language in four items to improve their appropriateness for this context (e.g., ‘telling me’ to ‘explaining’; ‘letting me say’ to ‘listening to’). Fourth, we modified language in three items to improve their clarity. Three items remained unchanged, as there was consistent agreement on their importance, understandability, and relevance.ConclusionsThe resulting 10-item measure, the Interpersonal Quality in Abortion Care scale, was perceived to be highly important, understandable, and feasible to complete. Future psychometric evaluation can prepare it for use in clinical practice to ensure women feel adequately informed and supported during abortion care.

Instructor Impacts on Outdoor Education Participant Outcomes: A Systematic Review

This systematic review assesses the state of the literature regarding the impacts of outdoor education instructors’ behaviors and traits on participant outcomes. Twenty-seven articles are reviewed in detail, and student outcomes in relation to instructor behaviors and traits and to programmatic elements are identified. A range of participant outcomes including social and emotional skills development, group cohesion, and identity development are discussed. Twelve distinct outdoor education instructor behaviors are identified, and the five most salient are discussed. Instructor traits such as interpersonal qualities are emphasized. Programmatic elements employed by instructors that impact participant outcomes include (1) incorporating elements of experiential learning, (2) debriefing and feedback, and (3) participant reflection. Suggestions for future research are provided including conducting quasi-experimental studies that segment groups based on instructor behaviors, traits, and leadership theories; work that identifies participant and instructor demographics; and scholarship using diverse methodological approaches.Subscribe to JOREL

Does Perceived Service Quality Affect Patient Satisfaction?

The healthcare industry is becoming highly competitive with an increasing number of private hospitals and clinics in Bangladesh. The general objective of this study is to evaluate the impact of assessment of different aspects of service quality on patient satisfaction considering the public and private hospitals and clinics of Dhaka, Bangladesh. The data was collected through a self-administered questionnaire. A purposive sampling method was used to identify the person who visited hospitals in the previous years' time. The sample size was 100. Both descriptive and inferential statistics were used. The results showed a positive relation between perceived service quality and patient satisfaction. According to this study, the two most important constructs of service quality that have an impact on customer satisfaction are interpersonal interactions and technical quality. The research also found a significant correlation among perceived health care service quality, patient satisfaction, and behavioural intention of the patient. Future research is recommended to test the hypothesis with larger sample.

ORGANIZATION OF BUSINESS GAMES AS AN INTERACTIVE METHOD OF TEACHING FOREIGN LANGUAGES TO STUDENTS OF HEI AQUIRING SPECIALTIES CONNECTED WITH THE TRANSPORT INDUSTRY

Problem. In order to train highly skilled specialists, lectures, seminars, laboratories and practical classes, as well as other forms of training, including the business game as an interactive method of teaching foreign languages to students are held. It is noted that when presenting the studying material in a game form, students are active and interested in the results of their educational activities. There is an urgent need for a serious rethink of our representations. Goal. The goal of the given article is to determine the specifics of business games and the possibility of their application in the educational process of HEI in order to intensify the study of foreign languages by students of specialties connected with the transport industry. Methodology. The specificity of the methodological support of the business game, the content and purpose of the game in teaching a foreign language are investigated. It is noted that a business game can help achieve both the educational and developmental goals of the collective activity of students in the process of teaching a foreign language. Results. The factors and the professionally oriented character of the students’ specialty for the preparation and conduct of the business game are determined. The essence, specificity and the methodological support of the business game as an important form of training students of transport specialties to provide foreign language communication in higher educational institutions are considered. Originality. The author proposed recommendations for the development and use of business games. Practical value. Interactive teaching methods help to develop skills of professional communication in a foreign language, promote the development of necessary interpersonal communicative qualities. Optimal introduction of role and business games in the educational and extracurricular process is an important and necessary factor in attracting students to independent active acquisition of knowledge, skills and abilities, development of their cognitive activity, formation of the creative personality of students of higher technical educational institutions.

Who Cares? Pro-social education within the programmes of the International Baccalaureate

This article is a study of one aspect of the character education offered by schools following the curriculum of the International Baccalaureate – students’ pro-social development. Set against a background in which the development of inter-personal qualities is being marginalised by conservative governments across many national systems of education (Keddie, 2015), the International Baccalaureate seems to defy these trends by continuing to centre attention on the holistic development of personal characteristics, including the cultivation of pro-social behaviour through the learner attribute ‘Caring’. Through a focused analysis of the pro-social curriculum practice enacted by nine case-study international schools following this curriculum across three continents, the article concludes that pro-social behaviour is effectively encouraged by the International Baccalaureate programmes, but that it is a somewhat patrician version of caring that is enacted in many contexts.

Representasi Sosial Komunitas Pesantren Tentang Makna Kedamaian

This study is aimed to describe about the meaning of peace in mental representation perspective in every member of Pesantren community, then every meaning that comes up will configurate social representation of Pesantren community about the meaning of peace, and at the final it produces inductively a whole definition about the meaning of peace that is accustomed with cultural-spiritual context of Indonesian people. The method that is used in this study is descriptive research with qualitative approach which the subject is taken based on criteria that have been set. The data retrieval is by open questionnaire using word-associating method and completed with interview. The results of this study are four categories of peaceful meaning: 1) personal piety (muru’ah); 2) hospitality (silaturahmi); 3) civil society (madani); and 4) a mercy to the worlds (rahmatan lil alamin). Based on the study result, it can be recognized that objectivication of peace in Pesantren community is a peace based on religious orders, and the anchoring of peace is a religious path as a representation of Islamic teaching as the mercy to the worlds (rahmatan lil alamin) that emphasize life harmony where it starts from individual improvement (intrapersonal) to interpersonal quality life, society, and also to the brotherhood of all mankind, till implemented world without violence, world with justice that appreciate freedom and equity can be realized.

Community-Dwelling People Living With Dementia and Their Family Caregivers Experience Enhanced Relationships and Feelings of Well-Being Following Therapeutic Group Singing: A Qualitative Thematic Analysis.

The progression of dementia can severely compromise interpersonal connection and relationship quality between people living with dementia (PwD) and their family caregivers (FCG), leading to social isolation and poor quality of life for both. Therapeutic group singing (TGS) is a socially engaging, stimulating, and supportive pursuit that community-dwelling PwD and their FCG can participate in together. This study aimed to build on the findings from previous research by undertaking a thematic analysis of interviews with nine PwD (five women, four men; mean age = 79.1 years) and nine FCG (five women, four men; mean age = 75.7 years). The interviews explored participants’ perspectives and experiences of a 20-week TGS intervention, underpinned by Kitwood’s model of person-centered care. Inductive thematic analysis resulted in the emergence of five themes which described how TGS for PwD and their FCG: (1) included supportive therapeutic facilitation and design features; (2) made group singing more accessible; (3) fostered new empathic friendships; (4) enhanced relationships between PwD and FCG; and (5) led to personal feelings of wellbeing for both PwD and FCG. Affinity with others who had similar life experiences and challenges created a sense of mutual understanding and camaraderie, which made group singing accessible without fear of judgment and social stigmas. For some PwD/FCG dyads, TGS meant they could continue a lifelong passion for singing together, while others enjoyed participating in singing together for the first time. Both PwD and FCG participants described personal feelings of acceptance, improved social confidence, mood, and purpose. Further, participants valued mental stimulation from TGS such as learning new skills and memory support. A model explaining relationships between themes suggests that TGS with person-centered facilitation features for PwD/FCG dyads led to affinity among group members with ripple effects, which enhanced accessibility to group singing, the formation of empathic friendships, PwD/FCG relationship quality, and personal wellbeing for both PwD and FCG. Psychoemotional, social and cognitive benefits from TGS described by participants in this study are known to promote self-identity, healthy relationships, and quality of life. This research highlights a need for improved availability of TGS for community-dwelling PwD/FCG dyads.

Convergent Validity of the A-ToM (Adult Theory of Mind) Test for Individuals With Autism Spectrum Disorder

Brewer, Young, and Barnett reported a comprehensive psychometric evaluation of a new adult theory of mind measure (A-ToM) with a sample of high-functioning autism spectrum disorder (ASD) adults. Although correlations with existing theory of mind (ToM) instruments (i.e., the Strange Stories; the Frith- Happé animations) were reported, relationships with independent putative indicators of ToM development such as social–behavioral and interpersonal proficiencies were not examined. Here, we provide convergent validity data by examining the relations between A-ToM performance, and the social–behavioral skills and interpersonal relationships of ASD adults with IQs exceeding 85. ToM predicted interpersonal relationship quality via the mediating variable, social–behavioral skills, providing evidence of convergent validity for the A-ToM. Alternative models of the relationship between the three variables are described, as are the challenges associated with the interpretation of self-report social and interpersonal functioning measures.

English

Despite increased attention to innovation teams in the workplace, composition criteria for implementation success remain unclear. This paper aims to provide a multi-disciplinary perspective on the psychological characteristics of innovation team members. This pragmatic, mixed-method convergent parallel design study examines and compares the emotive outlook profiles and patterns of successful and unsuccessful innovation project implementation teams in the financial service industry. The data generated for this study were obtained from multi-national company operating in nine African countries and three Namibian institutions, with a total study sample of 169 participants. Quantitative results were obtained through assessments, namely the EQ-i2, 16PF5 and the StrengthScope®. The TESI and the Emotional Style Questionnaire were also used, but produced no significantly different results. Semi-structured interviews and focus group discussions produced qualitative findings. The results suggest that individuals in innovation teams have specific emotive outlook profiles. More specifically, the results suggest that successful implementation depends more on the individuals’ intra-psychological strengths than on a specific team profile. The study findings underscore the fact that intra-psychological strengths, that is, mental acuity, emotional self-management awareness and emotional intelligence, rather than team dynamics and interpersonal qualities, characterize successful innovation teams. The key practice implications relate to team selection. The knowledge contribution of this study is the prioritization of the emotive outlook constructs for emotionally and intellectually fit members of innovation implantation teams. Key words: Emotive outlook, intra-psychological strength, cognitive abilities, emotional self-management, emotional intelligence, innovation team composition, context, mixed-method convergent parallel design.

Aggression as a violation of dialogic interaction in adolescence

The article is dedicated to the research of the aggression as a violation of dialogic interaction in adolescence. It should be noted that aggression is considered as one of the ways to fill in the need for communication. The research results received witness the fact that aggressive behavior is the reason for interpersonal communication process complicacy. As a rule, children of the same age evade communication with their aggressive contemporaries, but adults blame them for conduct of the kind, intensifying aggression manifestation in their behavior. Interpersonal character talent plays a fundamental role in psychological development of an individual, in the process of his socialization and obtaining the necessary forms of social behavior by him. Interpersonal communication is not only the juvenile personality formation condition, but a fundamental sphere of his self-realization. At the very age it is more conscious and purposeful, obtaining subjective importance, and is noted for its selectivity, durability and moral explanation. Communicative ability not properly developed in the definite periods of time becomes evident in the next periods of a person’s lifetime and in his communicative activity, unable to be flexible to combine his activity with the activity of other people. The communication problem in adolescence has an important part as communication is the main activity of this age period and is considered to be fundamental in adolescent personality socialization. It is proved juvenile communicative ability formation to support the aggressive behavior level decrease. Communication ability process formation in adolescence requires the investigation of such aspects as a personal motivation, cognition, willing and conduct aspects. A conduct therapy, as one of the most effective juvenile behavior breaking correction method, can serve as the basis for communication training and an effective means of the communication ability formation.

Be good, communicate, and collaborate: a qualitative analysis of stakeholder perspectives on adding a chiropractor to the multidisciplinary rehabilitation team

BackgroundWhile chiropractors are integrating into multidisciplinary settings with increasing frequency, the perceptions of medical providers and patients toward adding chiropractors to existing healthcare teams is not well-understood. This study explored the qualities preferred in a chiropractor by key stakeholders in a neurorehabilitation setting.MethodsThis qualitative analysis was part of a multi-phase, organizational case study designed to evaluate the planned integration of a chiropractor into a multidisciplinary rehabilitation team. The setting was a 62-bed rehabilitation specialty hospital located in the northeastern United States. Participants included patients, families, community members, and professional staff of the administrative, medical, nursing, and therapy departments. Data collection consisted of audiotaped, individual interviews and profession-specific focus groups guided by a semi-structured interview schedule. Transcripts were imported into a qualitative data analysis program for data analysis. An iterative coding process using thematic content analysis categorized key themes and domains.ResultsSixty participants were interviewed in June 2015, including 48 staff members, 6 patients, 4 family members, and 2 community members. Our analysis generated a conceptual model of The Preferred Chiropractor for Multidisciplinary Rehabilitation Settings composed of 5 domains and 13 themes. The central domain, Patient-Centeredness, or the provision of healthcare that is respectful, responsive, and inclusive of the patient’s values, preferences, and needs, was mentioned in all interviews and linked to all other themes. The Professional Qualities domain highlighted clinical acumen, efficacious treatment, and being a safe practitioner. Interpersonal Qualities encouraged chiropractors to offer patients their comforting patience, familiar connections, and emotional intelligence. Interprofessional Qualities emphasized teamwork, resourcefulness, and openness to feedback as characteristics to enhance the chiropractor’s ability to work within an interdisciplinary setting. Organizational Qualities, including personality fit, institutional compliance, and mission alignment were important attributes for working in a specific healthcare organization.ConclusionsOur findings provide an expanded view of the qualities that chiropractors might bring to multidisciplinary healthcare settings. Rather than labeling stakeholder perceptions as good, bad or indifferent as in previous studies, these results highlight specific attributes chiropractors might cultivate to enhance the patient outcomes and the experience of healthcare, influence clinical decision-making and interprofessional teamwork, and impact healthcare organizations.

Importance of accessibility and opening hours to overall patient experience of general practice: analysis of repeated cross-sectional data from a national patient survey.

The UK government aims to improve the accessibility of general practices in England, particularly by extending opening hours in the evenings and at weekends. It is unclear how important these factors are to patients' overall experiences of general practice. To examine associations between overall experience of general practice and patient experience of making appointments and satisfaction with opening hours. Analysis of repeated cross-sectional data from the General Practice Patient Surveys conducted from 2011-2012 until 2013-2014. These covered 8289 general practice surgeries in England. Data from a national survey conducted three times over consecutive years were analysed. The outcome measure was overall experience, rated on a five-level interval scale. Associations were estimated as standardised regression coefficients, adjusted for responder characteristics and clustering within practices using multilevel linear regression. In total, there were 2 912 535 responders from all practices in England (n = 8289). Experience of making appointments (β 0.24, 95% confidence interval [CI] = 0.24 to 0.25) and satisfaction with opening hours (β 0.15, 95% CI = 0.15 to 0.16) were modestly associated with overall experience. Overall experience was most strongly associated with GP interpersonal quality of care (β 0.34, 95% CI = 0.34 to 0.35) and receptionist helpfulness was positively associated with overall experience (β 0.16, 95% CI = 0.16 to 0.17). Other patient experience measures had minimal associations (β≤0.06). Models explained ≥90% of variation in overall experience between practices. Patient experience of making appointments and satisfaction with opening hours were only modestly associated with overall experience. Policymakers in England should not assume that recent policies to improve access will result in large improvements in patients' overall experience of general practice.

The effectiveness of return to community program on increasing interpersonal skills and life quality of patients with schizophrenia

The effectiveness of return to community program on increasing interpersonal skills and life quality of patients with schizophrenia

Inhibitory Control Mediates the Association between Perceived Stress and Secure Relationship Quality.

Past research has demonstrated negative associations between exposure to stressors and quality of interpersonal relationships among children and adolescents. Nevertheless, underlying mechanisms of this association remain unclear. Chronic stress has been shown to disrupt prefrontal functioning in the brain, including inhibitory control abilities, and evidence is accumulating that inhibitory control may play an important role in secure interpersonal relationship quality, including peer problems and social competence. In this prospective longitudinal study, we examine whether changes in inhibitory control, measured at both behavioral and neural levels, mediate the association between stress and changes in secure relationship quality with parents and peers. The sample included 167 adolescents (53% males) who were first recruited at age 13 or 14 years and assessed annually three times. Adolescents’ inhibitory control was measured by their behavioral performance and brain activities, and adolescents self-reported perceived stress levels and relationship quality with mothers, fathers, and peers. Results suggest that behavioral inhibitory control mediates the association between perceived stress and adolescent’s secure relationship quality with their mothers and fathers, but not their peers. In contrast, given that stress was not significantly correlated with neural inhibitory control, we did not further test the mediation path. Our results highlight the role of inhibitory control as a process through which stressful life experiences are related to impaired secure relationship quality between adolescents and their mothers and fathers.

Comparing mentorship and sponsorship in clinical neuropsychology

Objective: Mentoring is a well-known concept that is widely regarded as beneficial for personal and professional development. The concept of sponsoring is less recognized although it is considered critical by some for career advancement. The purpose of this study was to provide an initial exploration of differences between mentoring and sponsoring within neuropsychology and to learn what sponsors look for in protégés. Method: Twenty neuropsychologists with experience in mentorship and sponsorship were interviewed. Topics covered included the number of protégés they had mentored/sponsored, training received in mentoring/sponsoring, characteristics they look for in protégés, expectations of protégés, reasons they mentor/sponsor, and benefits of mentoring/sponsoring. Results: On average, neuropsychologists interviewed had mentored 58 protégés and sponsored 40. None had ever received formal training in mentoring or sponsoring. Key characteristics needed for neuropsychologists to feel comfortable mentoring/sponsoring protégés were similar while those characteristics valued differed slightly with sponsored protégés valued for competence and getting things done and mentored protégés valued for interpersonal qualities. Reasons for and benefits of mentorship/sponsorship were similar, with rewarding feelings, satisfaction, and pride in the protégé’s successes at the top of the list. Conclusions: Neuropsychologists who provide training are in the position to mentor and sponsor individuals; mentoring relationships often entail sponsorship and vice versa such that the two constructs may be considered part of a continuum. Improving knowledge and skills in mentorship and sponsorship will not only advance personal and professional development of protégés but will also positively impact mentors/sponsors and help shape the field of neuropsychology in deliberate ways.

Improving functional outcomes in women with borderline personality disorder and PTSD by changing PTSD severity and post-traumatic cognitions

Although functional impairment typically improves during evidence-based psychotherapies (EBPs) for borderline personality disorder (BPD), functional levels often remain suboptimal after treatment. The present pilot study evaluated whether and how integrating PTSD treatment into an EBP for BPD would improve functional outcomes. Participants were 26 women with BPD, PTSD, and recent suicidal and/or self-injurious behavior who were randomized to receive one year of Dialectical Behavior Therapy (DBT) or DBT with the DBT Prolonged Exposure (DBT PE) protocol for PTSD. Five domains of functioning were assessed at 4-month intervals during treatment and at 3-months post-treatment. DBT + DBT PE was superior to DBT in improving global social adjustment, health-related quality of life, and achieving good global functioning, but not interpersonal problems or quality of life. Results of time-lagged mixed effects models indicated that, across both treatments, reductions in PTSD severity significantly predicted subsequent improvement in global social adjustment, global functioning, and health-related quality of life, whereas reductions in post-traumatic cognitions significantly predicted later improvement in all functional outcomes except global social adjustment. These findings provide preliminary evidence supporting the role of change in PTSD severity and trauma-related cognitions as active mechanisms in improving functional outcomes among individuals with BPD and PTSD.

Investigating the critical characteristics of an inspirational leader

Digested key messageWhat are the critical components of Inspirational Leadership and Executive Presence? These are two ambiguous concepts that are both hard to define and difficult to achieve within business. There is a wealth of research pertaining to the strengths and characteristics of leaders. However, the distinct qualities exuded by those leaders identified as Inspirational, and what it means to have Executive Presence, remain relatively unexamined.In this research we attempted to identify those qualities and explore the differences in concept of both terms. We also looked at the perceived value of having leaders with these qualities in an organisation. We found that although there are four main qualities of Executive Presence such as Gravitas and Confidence, Inspirational Leadership actually consists of intrapersonal (Emotional) qualities (e.g. Integrity, Vision and Charisma) as well as interpersonal (Social) qualities (e.g. Inspiring and Engaging).

Динаміка генералізованої довіри і волонтерство в Україні після Революції Гідності.

The article deals with the problem of dissemination of generalized trust Ukrainians as the basis of its solidarity and formation of social capital, the introduction of effective communication between citizens and authorities, subjects of power, and various strata of society. The analysis uses the results of monitoring by the Institute of Sociology of the National Academy of Sciences of Ukraine for 2014-2017. On the basis of them, it is proved that the most recent volunteer movement that began to gain strength since the days of Euromaidan, the Revolution of Dignity and the beginning of hostilities in the east of our country, has become a factor in the formation a climate of trust. As result, confidence has shown itself to be a moral value and trust could be the positive attitude toward personally unfamiliar people since they share with us fundamental moral orders and do not seek to deceive us.At the same time, the volunteers realized that trust connects with risk. Accordingly, the question for them was how to learn to deliberately go to it in those situations where it is necessary. By overcoming both their own and social concerns, the volunteer movement has demonstrated universal, civic, interpersonal and personal moral qualities. The motive of the overwhelming majority of its representatives was not a material benefit, but a moral obligation that gave rise to respect and trust in them. The activity of volunteers served as an example for others, which prompted people to join the volunteer movement, influenced the formation of civic consciousness. It has also contributed to a marked growth in Ukraine in recent years of interpersonal trust, which in 2016 amounted to 56.2%.An analysis of the social portrait of those who find it possible to trust in others in today's Ukrainian society shows that the experience of volunteering 2014-2017 increases the chances of increasing trust in the state. It also argues that preserving the ability to go to a conscious risk, overcoming the fear of losing something through possible fraud, is a prerequisite for the further development of the movement and the spread of confidence-based practices in Ukraine.