Objectives: Quality Building Permit Services are needed in the Building Information System (SIMBG) licensing process so that it runs smoothly and ets building reliability requirements This research aims to analyze the influence of human resources, communications, and the SIMBG application on the quality of building permit services through disposition to Promote peaceful and inclusive societies for sustainable development, provide access to justice for all, and build effective, accountable, and inclusive institutions at all levelsas SDGs Theoretical Framework: The theory used is project management by Kerzner (2013), cost management stages by expert Gunn (2017), and risk management to be effective by Santosa (2009) Methods: This research uses a mixed method with quantitative methods in assessing building permit applicants regarding the quality of building permit services and descriptive qualitative methods by evaluating the results of the assessment of building permit applications by organizers using a case study approach. Primary data from applicant questionnaires regarding licensing implementation and evaluation of applicant results are collected through Forum Group Discussion (FGD), and secondary data is collected through books, journals, and websites. Data analysis with questionnaires using the SMART PLS application and interactive analysis, namely data collection, data reduction, data presentation, and conclusion. Results and Discussion: The research resulted in the Human Resources, Communication, and SIMBG application factors influencing the quality of Licensing Services through the disposition of licensing implementers carried out by the Madiun City Government and Gresik Regency. Improving the quality of building permits for the community by improving human resources, communication, and disposition in completing building permit applications. Conclusions: The influence of human resources, communication, and SIMBG applications on the quality of building permit services. The study's results also provide an overview of the influence of internal factors and the SIMBG application on the quality of building permit services. The findings show that HR overall influences the quality of building permits and must pay attention to disposition factors and develop SIMBG applications, communications, and HR, as well as adoption capabilities in all building permit service activities. Other findings show that disposition significantly influences the value chain, thereby providing added value to the quality of building permit services
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