It is known that the density of cities has a negative effect on the mental state of the urban population, but at the same time, residential real estate in Ukraine plays an important role in the economy of the state. In the modern development of any country, which is experiencing a significant influence of politics and Economics, the problem of housing comfort is quite complex and unexplored challenge facing urban development. Also the changes that have occurred over the last decades influenced the development of the latest information technologies and technical equipment in construction, should be considered by designers for the erection of a comfortable home, which refers to psychological comfort, harmony between the space of the living environment and the subjective pleasure. Through this, it is necessary to investigate all the factors and processes that describe the interaction between the above mentioned elements. Today offers a variety of planning concepts. One of these areas is focused on the pedestrian, the other on the exterior of apartment buildings, that is, they have already begun to consider the comfort of rules which are already under discussion the relevant state agencies. Although the standards of residential property offer a number of advantages, which include enclosed and secure territory and underground Parking, etc., but unfortunately these existing standards almost nothing is said about the parameters of psychological comfort. One reason is that contemporary urban development is more focused on the price per square meter, rather than internal (psychological) comfort. Thus, in this article, the authors set out the General theoretical questions of system analysis of information processes describing the comfort of the living environment from the point of view of internal (psychological) characteristics of the health of the residents of apartment buildings, taking into account various factors and parameters that affect quality accommodation in this type of houses. Special attention is given to the information process in activities of urban construction in modern conditions of instability and crises occurring in society, the economy and other social spheres, since the most important and basic requirement which faces modern housing is a harmonious blend of physiological and psychological signs of comfortable life.