The article aims to explore lecturers and students’ requirements towards the ICT use in higher education institutions, to identify their problems in the ICT use in teaching, communication and research. Using a questionnaire we investigate the reliability of electronic educational sources, the kind of access to course learning materials, the ICT use in lectures, practical classes, individual work, consultations and control. The results of the survey showed that there is a mismatch between students’ need to have blended learning and lecturers’ ability to satisfy it. The lecturers and students assessed the overall ICT impact on the learning process. We found out that the lecturers believe that the educational process with ICT facilities becomes more complicated. For them it requires more digital skills, much time to create and maintain the blended courses. But students believe that ICT enhances learning, making it easy and more interesting. Thus involving students in education is considered now as providing them with convenient open access to learning materials. Their learning should easily combine traditional and digital technologies. The main problems of the ICT use in teaching are reviewed and ranged. The most common barriers are related to the lack of technical skills, lack of time, and perceived risks (intellectual property, loss of privacy, plagiarism). But besides personal barriers there are organizational and infrastructure ones. Education is changed greatly with the ICT use both in teaching and learning. To provide a new educational environment, university teachers should master necessary digital skills, establish international scientific and educational collaboration, combine face-to-face learning with e-learning (create blended courses, interactive learning systems etc.).
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