Integrated Quality Management Research Articles

The Concept of Building an Integrated Digital Ecosystem to Improve the Quality of Products and Services of Defense Industry Enterprises

Research and development of systems for managing material, technical, and intellectual resources are key directions for improving manufacturing processes in the modern world. In recent years, the question of integrating various management systems has become particularly relevant due to the widespread adoption of quality management systems and their certification to meet current regulatory requirements. This study attempts to merge the advantages of using product lifecycle information support technologies, such as data and information management, with the concept of digital twins, including virtual design, digital product modeling, and real-time analysis. The analysis covers the constituent elements of the generalized product design and manufacturing process, addressing the construction of an integrated digital ecosystem to enhance the quality of products and services in the defense-industrial complex. This ecosystem is based on the integration of technologies for continuous product information support using their digital twins and an integrated quality management system. It is shown that the approach to evaluating the effectiveness of purposeful processes should be complemented by a risk-oriented model, which includes response scenarios to potential adverse effects of the operation of the purposeful organizational-technical system. A structural scheme and formalized description of a generalized product information support model are presented, allowing for the integration of specific quality indicators into a unified strategic outcome. Ultimately, a concept for building an integrated digital ecosystem for defense-industrial enterprises is proposed, aimed at enhancing the overall quality of products and services.

Analysis of Knowledge Management and Total Quality Management Implementation: A Study on Indonesian Small and Medium Enterprises

This study deals specifically with analyzing the implementation of Knowledge Management (KM) and Total Quality Management (TQM) in Small and Medium Enterprises (SMEs) in Indonesia. The purpose is to analyze the implementation of KM Elements and TQM Practices in SMEs in Indonesia and identify the challenges faced by SMEs in Indonesia in implementing TQM and KM. This article is based on information about SMEs in Indonesia that are recorded in the digital ecosystem of 27 million in December 2023. . The primary and secondary data collected were analyzed using content analysis techniques with a qualitative approach. The results show that the most applied Knowledge Management Elements (KME) are "Knowledge Application" and "Knowledge Acquisition" and the most applied Integrated Quality Management (TQMP) practices by SMEs in Indonesia are "Continuous Improvement". Keywords Total Quality Management, Knowledge Management, TQM practices, KM elements, Indonesian Small and Medium Enterprises

Methodological Basis of the Quality Management Concept System in Construction Industry Enterprises

This study addresses the need for enhancing international competitiveness in the construction sector through the implementation of ISO 9001-2015 quality management systems. Despite ongoing reforms, there remains a gap in the scientific and methodological understanding of how these systems can be effectively applied within the industry. The research aims to develop a methodological framework and practical mechanism for integrating quality management systems in construction enterprises, particularly in regional contexts. Using a qualitative approach, the study examines existing practices, identifies challenges, and proposes a structured model for quality control. The findings offer actionable insights for improving operational efficiency and aligning industry standards with global benchmarks.

Integrating Quality Management into National Educational Policies: A Roadmap for Educational Excellence

Integrating Quality Management into National Educational Policies: A Roadmap for Educational Excellence

An Integrated Quality Management System (QMS) Combined with AI/ML Guidelines for the Design and Development of Sustainable Products and Services for IT and Engineering R&D Companies Providing Solutions to Global Mining Organizations

An Integrated Quality Management System (QMS) Combined with AI/ML Guidelines for the Design and Development of Sustainable Products and Services for IT and Engineering R&D Companies Providing Solutions to Global Mining Organizations

Implementasi Manajemen Mutu Terpadu dalam Mengembangkan Budaya Religius di SMAS Ulumul Islam Tanah Jambo Aye Kabupaten Aceh Utara

The aim of this research is to find out how to implement integrated quality management in developing religious culture at SMAS Ulumul Islam and the problems it faces. This research was conducted as a qualitative type of research and used a field research approach. The results of the research show that the implementation of integrated quality management in the development of religious culture at SMAS Ulumul Islam produces several results, such as: a) continuous improvement through regular meetings, support from foundations, and support from Islamic boarding schools, b) implementation of standards with full implementation of religious culture in schools and in everyday life, c) cultural change through the application of religious culture in every activity, religious culture schedule, and SMAS Ulumul Islam faces several challenges when implementing integrated quality management to develop religious culture. These include undisciplined students, lack of parental funds, inconsistent interest in learning, and changing boarding school rules.

Analisis SWOT Manajemen Mutu Terpadu Pendidikan pada MAN 1 Mandailing Natal

This research aims to explain or describe integrated education quality management planning using a SWOT analysis at MAN 1 Mandailing Natal. This research uses a descriptive method with a qualitative approach. The research was conducted by direct interviews with the main respondent, namely the Deputy Head of Madrasah MAN 1 Mandailing Natal in the Curriculum Sector. Data was collected through observation, interviews and documentation, including the use of the madarasah's social media to seek additional information related to the matter under study. This research found that the integrated education quality management planning at MAN 1 Mandailing Natal involved all parties in the organization, from leaders, staff and teaching staff who formulated the vision, mission and goals of the madrasa. The SWOT analysis of integrated quality management planning at MAN 1 Mandailing Natal serves to determine the strengths, weaknesses, opportunities and threats that will be faced by MAN 1 Mandailing Natal in planning an integrated education quality management. Effective integrated quality management will improve the quality of an educational institution, and produce graduates who are academically and non-academicly competent.

Pengimplemantasian Manajemen Mutu Pendidikan di SMA Negeri 2 Plus Panyabungan

This research aims to describe the implementation of education quality management at SMA Negeri 2 Plus Panyabungan, Mandailing Natal Regency. This research uses a descriptive method with a qualitative approach. The main respondents consisted of the Deputy Principal and several relevant teachers. Data was collected through observation, interviews and documentation, including the use of school social media as an additional source. This research found that quality management planning at SMA Negeri 2 Plus Panyabungan involved all parties in the organization, from leadership to subordinate staff, in formulating the school's vision, mission and goals. Implementation of quality management uses Total Quality Management (TQM) principles, such as focusing on customers (students and parents), continuous improvement, and a data-based approach. The PDCA (Plan-Do-Check-Act) model is also applied as a systematic approach to improving the educational process. The research results show that the implementation of education quality management is very important in facing the challenges of globalization and technological developments. Effective integrated quality management can improve the quality of education, producing graduates who are academically competent and ready to face the dynamics of the world of work. Therefore, this study provides recommendations to policy makers and education observers to improve the quality of education through integrated and sustainable quality management. In evaluating SMA Negeri 2 Plus Panyabungan, it is the principal who carries out the assessment of teachers, namely in accordance with the SKP or assessment performance standards.

OMNI-Assistant software – A web-based, paperless solution to integrated quality management system in clinical laboratory

OMNI-Assistant software – A web-based, paperless solution to integrated quality management system in clinical laboratory

Toward Academic Excellence: Integrating Quality Management Strategies in Leading Madrasas' Development

Integrated quality management is a management approach that prioritizes student satisfaction and continually strives for improvement to foster a culture of quality in madrasas. It emphasizes attention to inputs, processes, and outputs to enhance student satisfaction. Against this backdrop, this research focuses on (1) the planning of integrated quality management for the development of exemplary academic madrasas at MAN 1 Jombang and (2) the implementation of integrated quality management in fostering the advancement of exemplary academic madrasas at MAN 1 Jombang. This research employs a descriptive qualitative methodology, utilizing data collection techniques such as interviews, observations, and documentation. The findings reveal that (1) the management planning at MAN 1 Jombang emphasizes student satisfaction through the provision of relevant learning materials, quality teachers, effective teacher-student interactions, and infrastructure development, and (2) the madrasa's leadership by focusing on its vision, mission, and goals, adopting strategic approaches, prioritizing performance, demonstrating strong commitment, and engaging in self-evaluation, contributes to enhancing the quality culture of the madrasa.

ANALISIS IMPLEMENTASI TOTAL QUALITY MANAGEMENT TERHADAP KUALITAS LAYANAN PADA SMK BHAKTI ANINDYA KOTA TANGERANG

The aim of this research is to analyze the influence of Integrated Quality Management factors on service quality at SMK Bhakti Anindya. Total quality management is a way to continuously improve performance at every level of operation or process, in every functional area of ​​the organization by using human resources. and capital. TQM consists of Quality Assurance (QA) and Quality Improvement (QI), where QA is a company activity that produces documented evidence related to quality, while QI is always associated with programs at various levels of management to achieve better technical and managerial skills in an effort to improve operating methods. and continuous control. Some of the important performances of QI are identifying specific areas of quality improvement and then implementing them into a project, preparing a working group that has the ability to diagnose problems, develop solutions and control them. The research used a sample of 112 educational staff, teachers and students at the SMK Bhakti Anindya. For this reason, the author using SPSS analysis using a questionnaire that was distributed to the students. After going through a trial questionnaire which has been tested for validity and reliability, a regression of the relationship between incentives and company policy on work productivity is obtained, namely through the equation Y = 5.71 + 0.103 + 2.343, which means that every 1 increase in the score of the integrated quality management variable (X1) will affects the increase in the work productivity variable (Y) by 0.428 and every 1 increase in the score of the education and training variable n(X2) will affect the increase in the service quality variable (Y) by 2.34.

Envisaged obstacles and management options of implementation of total quality management, and teachers pedagogical quality output in secondary schools in Bayelsa state

The research focuses on obstacles and management options of implementation of total quality management skills and teachers’ pedagogical quality output in public secondary schools in Bayelsa State. The study utilizes an ex-post facto research design, employing a co-relational descriptive survey method. The population comprises 4175 consisting of 3997 teachers and 178 principals. The sample size includes 210, consisting of 90 principals i.e. 50% and 120 i.e. 3% teachers. The random sampling technique was applied. The research instrument is a self-constructed questionnaire developed based on the integrated quality management constructs originally formulated by Saraph, Benson, and Schroeder (1989). Additionally, it drew upon information from relevant literatures. The questionnaire is "Envisaged Obstacles and Management Options in the Implementation of Principals’ Total Quality Management Skills and Teachers’ Pedagogical Output Questionnaire" (EOMOIPTQMTPOQ). The face validity of the instrument was assessed through expert judgement, while the reliability used both the split half method and the Cronbach alpha statistics to a randomly selected group of 60 secondary school principals and teachers respectively in Edo State. The analysis indicated 0.70 for the envisaged obstacles in the implementation and 0.97 for suggested management options. The researcher utilized descriptive statistics, specifically mean scores and standard deviation, to address research questions 1 and 3. A mean score (X̅) rating of 2.50 or higher was considered as the benchmark for acceptance. For research questions 2 and 4, the researchers used correlation coefficients to determine the existence of relationships among the variables. Additionally, the Pearson Product Moment Correlation Statistics were applied to assess the significance in the formulated hypotheses 1, 2, 3, and 4, at a significance level of 0.05. The study concludes based on the findings that there were obstacles to the implementations of total quality management skills hence it affects teachers’ pedagogical output but the management options would ensure that the obstacles were remove as there was a significant relationship between principals’ total quality management skills and teachers' pedagogical output in public secondary schools in Bayelsa State. Based on the findings, the following recommendations among others are proposed: Principals and teachers in secondary schools should shift their perspective and adapt Total Quality Management (TQM) skills, recognizing that they are beneficial not only for businesses but also for educational institutions, as this can have a positive impact on teachers' pedagogical performance.

Cultural Transformation in the Implementation of Integrated Quality Management in Islamic Education:

This research discusses cultural transformation in the implementation of Integrated Quality Management (IQM) in Islamic education through a case study at the Minhaj Shahabah Islamic Boarding School in Bogor. The main objective of this research is to analyze how cultural transformation plays a role in the application of IQM in the Islamic education environment. The research employs a qualitative approach with data collection techniques involving observation, interviews, and document analysis. The results indicate that cultural transformation plays a key role in the successful implementation of IQM at the boarding school. Through a strong cultural shift, such as the incorporation of the values of the Al Qur'an and Sunnah as well as advice from Ulama, the boarding school creates a holistic and high-quality educational environment.

Aloe supplements in focus: integrating quality management and risk control for microbiological safety

Aloe supplements in focus: integrating quality management and risk control for microbiological safety

A performance management framework for self-managing schools in an emerging economy

The integrated quality management system (IQMS) as a performance management framework is mostly inadequate for school-based performance management. Literature branded it as a compliance system (Mamabolo et al., 2022) that does not allow school stakeholders the independence to take part in developing their own strategies. The study debates the amalgamation of the IQMS and the balanced scorecard (BSC) to develop a framework for self-managing schools in an emerging economy. Semi-structured interviews with members of schools’ management teams, were conducted and a qualitative research approach guided this study based on a design-based research (DBR) method. Our results show that a school-based performance management framework must be distinct, have a mission-focused strategy, involve all stakeholders, and be time efficient. Further, our results suggested that the performance management framework be updated on a regular basis to drive the school’s base strategy, learner academic and extracurricular achievement, and stakeholder satisfaction. While the IQMS links to managerialism (Mpungose & Ngwenya, 2017), the researchers argue that self-managing schools are linked to the participatory democracy theory (PDT) and accommodate stakeholder involvement. The framework combines the valuable criteria of the IQMS with the benefits of the BSC to contribute towards performance management in public schools.

ИНТЕГРАЦИЯ СИСТЕМ УПРАВЛЕНИЯ КАЧЕСТВОМ УЧРЕЖДЕНИЙ ПРИ ОКАЗАНИИ МЕДИЦИНСКОЙ ПОМОЩИ – ВОЗМОЖНОСТИ И ПЕРСПЕКТИВЫ

Significance. Development of integrated quality management systems is a key direction in the development of management activity, ensuring achievement of the organization goals. For the first time ever, analysis of the experience of a federal medical research institution and a state clinical cardiology dispensary in the integration of quality management systems using project management approach has been undertaken. The results show practicability of the integration approach and synergy effect in achieving common goals. The limitations of the project approach can be eliminated along with accumulation of experts' experience and monitoring over effectiveness of activities. The purpose of the study was to present the experience of integrating quality management systems of two institutions providing medical care to patients with cardiovascular diseases. Material and methods. The base of the present study was the Research Institute for Complex Issues of Cardiovascular Diseases and Kuzbass Clinical Cardiology Dispensary named after Academician L.S. Barbarash. The objects of the study were the quality management systems of the two institutions. In order to achieve the intended goal, the project and system approaches were applied. Results. Cooperation between the two institutions made it possible to attain the target indicator of the regional program “Control over Cardiovascular Diseases” in terms of the number of coronary artery X-ray endovascular interventions (5,335 interventions in 2022 against the planed 5,721). An organizational and functional model has been developed to provide care to the most difficult category of patients requiring heart transplantation. Joint comprehensive audits have been organized in accordance with the requirements of international standards for quality management systems and internal quality and safety control of medical activities. The corporate culture of the institutions develops on the basis of common professional, social and cultural values through joint events (e.g. “Gifts of Nature” contest, courage insights, New Year, sports days, etc.). A unified procedure for personnel actions in various conditions of both peacetime and high readiness has been determined. Conclusion. The project made it possible for the first time ever to receive evidence of practicability of the integration approach to improve performance of several institutions complying with the requirements of the international standard series 9001:2015 “Quality Management Systems”. Administration of the two quality management systems provides a synergy effect in achieving common goals. They become interrelated elements of the system of medical care for circulatory diseases. Scope of application. The obtained results can be used by medical organizations, organizationally and functionally united by common goals and objectives.

ТЕОРЕТИЧНІ ОСНОВИ ФОРМУВАННЯ СИСТЕМИ УПРАВЛІННЯ ЯКІСТЮ НА ПІДПРИЄМСТВІ

Creating an effective quality management system is important because it leads to the efficient and successful operation of enterprises in competitive environments. The purpose of the article is to analyze and substantiate the theoretical foundations for forming a quality management system in an enterprise. The research process utilized methods of a systemic approach to clarify the economic essence of the concept of "quality"; historical-economic analysis to examine the stages of quality system formation; methods of information processing; and monographic study when exploring issues related to the implementation of management systems at enterprises. The article discusses the scientific-theoretical aspects of quality management systems in enterprises. The necessity of continually improving product quality and forming quality management systems in enterprises has been identified. The theoretical basis of the concept of "quality" was investigated. The evolution of perspectives on the concept of quality was examined. The analysis revealed that there is no single definition of the essence of quality. Different sources provide different formulations of the "quality" category. The positive impact on enterprise operations due to the implementation of quality management systems was noted. The principles of management on which systemic quality management is based and the stages of quality system formation were discussed. The ISO 9000 series standards system, national standards, and the emphasis on the use of integrated quality management systems were characterized. It was concluded that the implementation of quality management systems in enterprises positively affects their activities, providing advantages, primarily in improving managerial and production decision-making, helping to create a management tool for the enterprise that enhances its competitiveness and ensures continuous development. According to the requirements of international ISO 9000 series standards, the effectiveness of activity in the quality system is assessed by the ability of the enterprise to prevent possible non-conformities.

Driving Efficiency and Public Confidence: Integrating Quality Management Practices in the Federal Appellate Court System

Driving Efficiency and Public Confidence: Integrating Quality Management Practices in the Federal Appellate Court System

The Open University Comprehensive Budget Performance Management Research Integrating Quality Management Cycle and Balanced Scorecard

The Open University Comprehensive Budget Performance Management Research Integrating Quality Management Cycle and Balanced Scorecard

Kajian manajemen mutu terpadu pendidikan di perguruan tinggi

This research aims to analyze the concept and implementation of Integrated Quality Management (IQM) within the realm of higher education institutions. The research method employed here is a systematic literature review to construct a comprehensive overview of IQM within the context of higher education. The analysis technique involves article retrieval, text review, data categorization, and synthesis of relevant information. The research findings indicate that IQM in higher education involves the integration of various management components to enhance the quality of education, teaching, research, and institutional governance. In conclusion, the implementation of IQM can strengthen the overall quality of higher education institutions, but it requires a well-integrated approach among various elements to achieve these objectives.