Institutional Performance Research Articles

Critical development of Islamic financial technology ecosystem: lesson learned from financial technology literature

Purpose This study aims to draw lessons from the financial technology (FinTech) ecosystem literature through a systematic literature review. Design/methodology/approach This study systematically studied a sample of 134 articles from the Scopus database to assess the pattern of research development within the scope of the FinTech ecosystem over the last 15 years (2008–2023). Findings The results obtained indicated that the current research focus leads to several aspects: digital technology and financial inclusion, FinTech and customer behavior, FinTech ecosystem, business model, as well as aspects of governance and regulation. In the effort to develop Islamic FinTech, some aspects that might be targeted include aspects of business development and the Islamic FinTech ecosystem in general, extending financial inclusion to governance and managerial implementation of Islamic FinTech itself. Research limitations/implications This research has limitations because it did not focus on the study of more specialized sectors, such as insurance or microfinance institutions, in adopting FinTech, requiring the use of other specifications of institutions in addition to Islamic banking. Practical implications This research has substantial theoretical implications in mapping the intellectual structure of Islamic FinTech research, which has been underexplored by previous researchers, as well as providing essential information about which sectors should be prioritized to encourage inclusiveness and overall performance of financial institutions. Originality/value This research explores more deeply with a comprehensive approach so that it becomes a pioneer in the study of FinTech ecosystem literature for the development of Islamic FinTech.

Occupational Health Management in Federal Institutions: an Analysis of SIASS at UTFPR in 2023

Objective: The present study aims to map the performance of the Integrated Subsystem of Health Care for Federal Public Servants (SIASS) in a large Federal Higher Education Institution, identifying the occupational health practices implemented in 2023 and the main challenges faced in managing these policies. Theoretical Framework: The theoretical framework adopted is historical, addressing the evolution of SIASS since its creation in 2009. SIASS was established to integrate occupational health actions in the federal public service, focusing on health promotion, disease prevention, and comprehensive assistance to employees. It highlighted its role in health management within federal institutions. Method: A documentary and quantitative approach was used, analyzing data extracted from the 2023 UTFPR Management Report. The analysis focused on the frequencies of benefit approvals and denials, allowing the identification of patterns and challenges in occupational health management. Results and Discussion: In 2023, SIASS at UTFPR conducted 1,539 medical evaluations, covering 42.45% of employees, with an approval rate of 91.62%. Most evaluations (57.96%) were related to health treatment leaves, followed by leaves for family health reasons (11.76%) and health treatment leaves by an official board (11.70%). The predominance of a reactive approach rather than preventive measures was identified as a critical factor. Research Implications: The research suggests strengthening prevention strategies and adjusting policies to ensure effective employee health management and aligning resources and expectations. Originality/Value: This study contributes to the literature by providing a detailed analysis of SIASS’s performance in a large federal institution, highlighting challenges, and proposing recommendations to improve occupational health management in similar contexts.

Trust in Legal Institutions: An Examination of the Philippines

AbstractWhile studies have examined the correlates of institutional trust across Asian countries, few studies have analyzed public attitudes toward two major social control institutions, the police and courts, in the Philippines. This study fills this gap in the literature by exploring the connections between social trust, institutional performance, media exposure and consumption, and trust in the police and courts. Using recent survey data from the Asian Barometer Survey, regression models were employed to assess and compare whether these factors are predictive of police and court trustworthiness. Results reveal the importance of social trust and institutional performance in predicting Filipinos’ trust in the police and courts. However, media exposure and consumption were largely ineffective in predicting police and court trust. Given the Philippines’ unique historical and political context, these findings contribute to existing literature and provide implications for future research and policy.

The Impact of Digital Transformation on Business Performance in the Social Security Institution: The Mediating Role of Green Innovation

Over the last decades, digital transformation has dramatically grown affecting approximately every discipline and business in the planet. With the increasing observation of climate change and global warming issues worldwide, concepts of sustainability and green businesses have recently emerged. Nonetheless, the available literature does lack such concepts, particularly the critical impacts of digital transformation mediated by green innovation. Accordingly, this paper is performed to classify main beneficial imapcts and relevant practicalities of digital transformation on the business performance at social security institution mediated by green innovation. To accomplish the research objective, a cross-sectional descriptive quantitative approach was implemented. Survey questionnaires were prepared and distributed to the study sample that was identified by a random sampling strategy. Relying on the statistical data analysis, which was carried out by the SmartPLS4® software, it was found that the arithmetic mean score for digital transformation was 3.596, with a standard deviation of 0.605, having a a medium rank of importance. Green innovation had a mean of 3.763 and a standard deviation of 0.671, reflecting a high rank of importance. Business performance had a mean of 3.632 and a standard deviation of 0.560 with a medium importance rank. Additionally, it was discovered that a strong positive influence of digital transformation does exist on the business performance at the social security institution. The digital transformation can significantly influence business performance of the SSI. Digital transformation had a significant positive impact on the green innovation. Green innovation can significantly mediate the impact of the digital transformation on the business performance at the social security institution.

Educational Management from the Constructivist Perspective to Improve Teaching Performance in Educational Institutions

The objective was to propose an educational management model from the constructivist perspective to improve teacher performance in primary and secondary education institutions. The research was basic, quantitative approach, non-experimental design, cross-sectional and descriptive-propositional in scope. The sample consisted of 92 teachers from an educational institution in Lambayeque, Peru. The results obtained in the surveys place teacher performance at a low level in all its dimensions: preparation for student learning (60.90%); teaching for student learning (70.70%); participation in the management of the school articulated to the community (66.30%); and development of teacher professionalism and identity (64.10%). Similarly, the information obtained regarding the management of the educational institution allows it to be classified as deficient in the four dimensions: organizational, (59.80%); administrative, (57.60%); pedagogical-didactic (60.90%) and community (62.00%). It was concluded that proposing an educational management model from the constructivist perspective will contribute to improving teacher performance in primary and secondary education institutions, which was validated by the criteria of five experts.

Procurement Process and Financial Performance in Public Universities, Kenya

The poor financial performance of Kenya's public institutions has resulted in campus closures and an ever-increasing backlog of unpaid debts for a number of years. The academic institutions have encountered difficulties in recruiting sufficient faculty members to meet the demands of the curricula. The study aimed to establish the relationship between the procurement process and the financial performance of Public Universities in Kenya. The study adopted a correlational research design, and the target population was the public universities in Kenya with a purposive sample of 155 managers selected from three categories of universities according to their age and when they were chartered. The primary data was collected using questionnaires, and secondary data was collected using an Excel schedule and analyzed using descriptive and inferential statistics. The correlation findings indicated that the procurement process had a positive and significant relationship with financial performance (r = .674, p = .000<.05). The R-square value of 0.454 indicates that the procurement process explains 45.4% of variations in the financial performance of public universities. Regression results revealed that the procurement process had a positive and significant influence on financial performance (β = 0.589, p=.000<.05), and this implies that the procurement process significantly enhances the financial performance of public universities in Kenya. The study concluded that the procurement process contributes significantly to the enhanced financial performance of public universities. The study recommended that the management of public universities should strengthen aspects relating to the procurement process. There is a need to ensure that the quality of goods and services purchased is up to standard. There should be inspection and verification of goods and services. There is also a need to involve experts in the evaluation and awards of tenders.

Economical rights versus God’s rights: criticising of the implementation Shariah economic in Indonesia

PurposeThis study aims to evaluate the impact of Law No. 11 of 2018 on Islamic Financial Institutions in Aceh, Indonesia. It also aims to understand the balance between the economic rights of individuals under Shariah law and the broader concept of God’s rights, as interpreted by this legislation. In addition, the research argues that the implementation of Law No. 11 of 2018 is untimely, with a focus on examining its influence on the cumulative abnormal return (CAR) of Shariah banks and its slight contribution to the direct economic impact.Design/methodology/approachThis study adopts a mixed-methods approach that integrates qualitative and quantitative analyses. The qualitative aspect uses a black-letter law approach for legislative scrutiny, whereas the quantitative aspect assesses economic indicators and firm performance using an event study analysis. The study also includes a two-tailed assessment to test hypotheses related to the law’s direct impact on institutional performance.FindingsThe study reveals that Law No. 11 of 2018 had minimal impact on national-scale corporate performance and a notable increase in poverty indices in Aceh, indicating a potential misalignment between the law’s intention and its economic consequences. The results also show the law’s ineffectiveness in significantly influencing the CAR of Islamic banks, highlighting a clash of norms and a lack of substantial economic substance in the implementation of Shariah compliance.Research limitations/implicationsThis research is geographically and legally focused on Aceh, Indonesia, with a short-term analysis that may not fully capture the long-term impacts. It primarily considers the stock price performance of specific institutions for quantitative analysis and identifies potential clashes and disharmony-in-law implementation from a qualitative perspective.Practical implicationsThe findings suggest the need for legal frameworks that better comply Shariah principles with economic realities. Regional governments should consider modifying policies to balance religious values and economic objectives.Social implicationsThis research highlights the importance of balancing religious obligations with economic rights, indicating that strict interpretations of religious law can lead to adverse socioeconomic effects.Originality/valueThis study is unique in its comprehensive analysis of the convergence between religious law and economic rights, offering insights into the challenges faced in implementing Shariah-based economic policies in diverse economies, such as Indonesia.

Evaluation of hospital quality of care outcomes in a teaching hospital in Ethiopia: a retrospective database study

ObjectivesWe aimed to evaluate hospital mortality rates, readmission rates and length of hospital stay (LOS) among adult medical patients admitted to a teaching hospital in Ethiopia.DesignWe performed a retrospective study...

The Performance and Soft Skills: Islamic Higher Education Institutions in Indonesia

The challenge of Higher Education Institutions (HEIs) in Indonesia plays a crucial role and requires enhancement. The pivotal role of HEIs in Indonesia is multifaceted. These institutions play a crucial part in shaping the country's cultural and religious identity, while also providing education that aligns with contemporary demands. This study explored the performance and soft skills among lecturers and administration staff in Islamic HEIs. The study emphasizes performance and soft skills based on managerial effectiveness in Islamic HEIs in Indonesia. The performance and soft skills explored from critical analyses of global literature. The study was conducted in Lombok, Indonesia, among 3 Islamic HEIs. Methods used were literature review, observation, and in-depth interviews. The software used was NVIVO 14 with the relative thematic analysis of the study. Findings on the HEIs model soft skills proposed to address enhancing administration staff performance and lecturer performance. By nurturing these soft skills, organizations thrive when they cultivate alignment, creativity, adaptability, and effective management and avoid mushroom management. Mushroom management in the context of organizational management and leadership styles represents a management style that is characterized by secrecy, lack of transparency, and limited employee involvement in decision-making processes. The results proposed the model to address enhancing administration staff performance through alignment value, change management, and Islamic leadership. The model addresses enhancing lecturer performance through alignment value, change management, Islamic leadership, and divergent thinking. By nurturing these soft skills, organizations thrive when they cultivate alignment, creativity, adaptability, and effective performance management. Administration staff performance impacts the lecturer’s performance besides the lecturer’s performance itself. Research suggests that organizations can benefit greatly from nurturing soft skills and adopting more transparent and inclusive leadership practices to avoid mushroom management. The practical implication of this research proposed model for enhancing administration staff and lecturer performance in Islamic higher education institutions (HEIs) includes administration staff performance enhancement through aligning individual roles with organizational objectives, implementing change management strategies, monitoring performance through key indicators, and applying Islamic leadership principles. Lecturer Performance enhancement through aligning course objectives with institutional goals encouraging research alignment, promoting pedagogical innovations, and fostering visionary leadership.

Board diversity effect on financial performance in Indonesian financial institution

Board diversity is important in the current business environment, board diversity considered be able to provide diverse points of view, it is considered to be able to build effective corporate governance. This study highlights board diversity issue in Indonesia financial sector institution, taking consideration their effect on financial performance measured using Tobin Q. This study purpose are analyses the effect of board of commissioners gender diversity, board of directors gender diversity, board of commissioners nationality diversity, and board of directors nationality diversity on financial performance. The investigation makes use of regression analysis from 67 financial institution listed in Indonesia from 2020 until 2022, with total 201 sample. Our finding highlights that board of directors gender diversity, and board of directors nationality diversity positively affects financial performance, while board of commissioners nationality diversity negatively affects financial performance, and board of commissioners gender diversity does not affect financial performance.

A decade in review: bibliometric analysis of sustainable performance trends in higher education institutes

The sustainable performance of higher education institutes (HEIs) is key to efficiently manage educational institutes in the long run, to get financial aid from the government, and to keep the interest of stakeholders in the institutions. Researchers have focused on examining the impact of a sustainable curriculum, sustainable teaching methodologies, sustainable campuses, and tools for assessing sustainability in HEIs in past literature. The present bibliometric analysis, combined with network analysis, aims to explore the literature to identify research gaps in the field of sustainable performance or sustainability performance of HEIs. We have employed a Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA) flow diagram to analyze the results obtained from Scopus, Web of Science (WoS), and EBSCOhost databases. A bibliometric analysis using Biblioshiny web application and VOSviewer software was performed on the 263 articles included in the study after screening. The results revealed that the annual growth rate of publications is increasing, indicating that the sustainability performance of HEIs is gaining momentum after the introduction of the Sustainable Development Goals (SDGs) in 2017. The production of articles in the field is highest from advanced European countries and the United States, but only a few articles are published from Asian countries. The authors with the highest number of publications and the most cited research article in the field are Leal Filho and Wals, respectively. Authors keywords in HEIs (or institutions) not only have a strong link with sustainability, sustainable education, green campus, and sustainability assessment but also have a small network with sustainable performance, green knowledge sharing, green knowledge management, green human resource management practices, green teams, change management, and organizational commitment. These findings can be used by future researchers to identify unexplored research areas in different contexts.

Resource Allocation and Performance of Microfinance Institutions in Machakos County, Kenya

This research study sought to determine the impact of resource allocation on the performance of MFIs in Machakos County. The study adopted a descriptive research design. The target population for the study included 63 staff members from the 21 registered MFIs in the county. The study utilized a purposive sampling technique in an effort to identify the most suited respondents for the study. A structured questionnaire was utilized as the data collection tool. The questionnaire was divided into two parts containing the demographic data relating to the respondent's background as part one and the second part covering resource allocation. The questionnaire was structured with a 5-point Likert scale. Descriptive and Inferential statistics were used in the analysis of the data. The linear regression analysis method was used to assess the associations between resource allocation and performance. The study established that resource allocation positively influenced the performance of MFIs in Machakos County. The study concluded that the manner in which resources are allocated significantly affects the performance of microfinance institutions in Machakos County. The study recommends that policymakers and microfinance institution (MFI) leaders should prioritize developing clear guidelines and frameworks for efficient resource allocation

The Effect Of Reporting Financial Quality and Practices Accounting Ethical: Deposit Money Banks In Nigeria Perspective

This study looks into how Nigerian deposit money banks behave with creative accounting. Five deposit money institutions in Nigeria were included in the ten-year sample, which ran from 2007 to 2016. The study's multiple regression analysis showed that the performance of banks is not much impacted by non-performing loans. Additionally, it was discovered that while gross earnings significantly improved the performance of Nigerian deposit money institutions, total accrual had no discernible impact on that performance. While it would be absurd to believe that banks' creative accounting procedures have no good impact at all, it is possible to reduce their negative consequences to a minimum by implementing the International Financial Reporting Standard (a new standard), which places greater emphasis on ethical factors and reduces bank managers' latitude in selecting various accounting techniques. Financial statement fraud would be further decreased and of higher quality as a result.

Assessment of Public Spending Efficiency of Health and Education in Nigeria

This study analysed the efficiency of Nigeria’s public spending in the health and education sectors using the non-parametric Data Envelopment analysis (DEA) approach. It further examined the environmental variables (which can be economic, institutional or demographic factors) influencing public spending efficiency in these sectors for the period 2000–2022 using censored Tobit regression and fractional logistic regression. The empirical results showed that the average public spending efficiency scores of health and education are 0.979 and 0.912, respectively, implying that Nigeria can still improve the efficiency of these two sectors even though it is relatively high. The second analyses of the regression results revealed that broad money and the size of government spending are the economic variables which have significant influence on the efficiency of both the health and education sectors. Control of corruption and government effectiveness are the government institutional variables that have a significant influence on efficiency. Both urbanization and population growth have been found to significantly influence public spending efficiency. This study strongly recommends the deliberate implementation of policies and measures that will improve the performance of government institutions and the development of secured urban centres in Nigeria, which will help ensure improvement in public spending efficiency in Nigeria.

An investigation in to factors affecting female students' academic success in Ethiopian higher education

The porpuse of this study was to investigate the factors affecting female students' academic success in Ethiopian higher education. To clarify reliable data from the participants, the study used a descriptive survey. The investigation was carried out using a combination of methodologies. One hundred regular undergraduate female students were selected for the sample population using simple random sampling techniques, proportional sampling method, and stratified random sampling because the students were divided into heterogeneous colleges and departments. The methods for gathering data were a questionnaire and concentrated, targeted group discussions. Primary and secondary sources of information were reviewed in order to gather reliable data. The obtained data was sorted, tabulated, and looked for patterns under the distribution of percentages and frequencies using the descriptive method of analysis. The results of this research demonstrate multiple factors influencing female students' academic performance in higher education institutions, including those connected to the institution, families, individuals, and instructors. The conclusions urge the involvement of all stake holders in order to resolve this issue.

Effects of procurement risk management strategies on public procuring entities' performance

Organizations implement risk management to mitigate the effects of unforeseen events in their operation settings. The current study aims to investigate the relationship between procurement risk-management strategies and the performance of public higher-learning institutions registered by the National Council for Technical Education and Vocation Training in Tanzania. The findings of the study provide valuable insights that can influence the risk management strategies and performance management policies of public procuring entities. The Principal-Agent Theory guided the study. A convergent parallel mixed-method design was employed, utilizing a census method that included all 16 public high-learning institutions in Dar es Salaam as the sample. Primary data were collected through structured questionnaires and interviews. Quantitative data analysis involved descriptive statistics to compute percentages and means of school respondents. Multiple Regressions was employed for inferential statistics analysis. Qualitative data analysis was conducted using thematic analysis. The study identified risks affecting the performance of PEs including non-compliance risks, planning risks, managerial risks, contract management risks, and project delays. To address these challenges, the study recommends that entities should develop and adhere to their procurement plans, invest in capacity building to strengthen ethical practices to avoid unethical behavior, and address non-compliance issues. Entities should use a combination of strategies based on internal policies, experience, and the preferences of the procurement assignment.

Factors Affecting Work Efficiency’sEmployee ofChampalao Deposit Taking Micro Finance Institution

This Researchaimedto study the motivation, efficiency in the operation of microfinance institution employees who receive deposits in Lao Pagoda and the factors that affect the performance of employees of microfinance institutions who receive deposits in Lao Pagoda.By using 50 sets of questionnaires to collect data from 50 target groups and the program SPSS software was used to analyze all the data. The research results found that the employee's work motivation is the motivation to monitor and evaluate the performance frequently with the value of X̅= 4.47;SD=0.46, job responsibility is appropriate with value X̅= 4.23;SD=0.57, types ofwork has a value of X̅= 4.07;SD=0.58, Work improvement has value X̅= 4.02;SD=0.72 and acceptance of each other within the organization staff has a value of X̅= 4.01;SD=0.64.There is also a good relationship between colleagues with a value of X̅= 4.22;SD=0.56, the level of productivityin the work function, value X̅= 4.14;SD= 0.60, policy and organizational management has a value of X̅= 4.01;SD= 0.65, working environment value X̅= 3.96 ;SD= 0.71 and lastly labor cost and welfare value X̅= 3.73;SD=0.73. The efficiency in the performance of the employee's work wasin a highlevels, such as good time management with a value of X̅= 4.37;SD= 0.53,the quality of work performed X̅= 4.31;SD= 0.48, in terms of the amount of work that can be done, the value of X̅= 4.03;SD=0.54. Factors that affect the performance of microfinance institutions that accept deposits inLaos have only one factor such asjobstability (X10) with a statistical significance level of 0.01.

Acceleration of the Banking Sector and Economic Growth: Effectiveness of Economic Recovery Strategies Post-Covid-19

The banking sector around the world is under great pressure due to the current state of the Covid-19. This study investigates how Covid-19 impacts systemic risk in the banking sector across all types of banking lines affected by Covid-19. This study found that all banking lines experienced a significant increase in systemic risk among the types of banking that were sampled initially. By using spillover policies, it is also possible to identify institutions that are systemically important. The analysis was performed using Panel Data Regression, SVAR, and FEVD on individual bank data and macroeconomic data. The findings proved that government policies to drive the business cycle and MSME actors in the context of overcoming the impact of Covid-19, have not shown their effectiveness. This is indicated by the negative response of economic growth to the policies that have been issued. On the other hand, the performance of banking financial institutions also contributes to national economic growth. This is indicated by the sensitivity of the bank's internal variables in responding to national economic growth. Likewise, with the response to government policies and macroeconomic conditions. Therefore, there is a need for an acceleration policy in handling the current national economic recovery.Originality/Value: This paper focus on systematic risk in banking during COVID-19, use of advanced econometric techniques, evaluation of government policies, integration of bank performance and macroeconomic growth, and its assessment of policy effectiveness, and its implications for future economic recovery efforts.

Do client protection principles matter for the economic and social performance of microfinance institutions?

This study investigates the influence of client protection principles (CPPs) in lending practice on the economic and social performance of Microfinance Institutions (MFIs). The demand for ethical and fair treatment of microfinance borrowers has increased in recent years after several incidences of exploiting clients in different parts of the world. In response to this call, many MFIs adopted CPPs in lending operations to borrowers. However, there is a debate about whether adopting CPPs enhances the economic and social performance of MFIs. We empirically test this using a unique panel dataset of 1015 MFIs (5650 MFI-year observations) operating in 93 countries from 2007 to 2018. We find a positive impact of client protection on social performance in the short- and long-run. The impact of client protection on financial performance is negative in the short run, but the effect diminishes in the long run. Our documented findings are robust across a battery of robustness tests and account for endogeneity using propensity score matching, two-stage least squares estimation, and a two-step system generalized method of moments. Detailed analyses show that not all the client protection principles have a significant impact on MFI performance. Additional analyses show that the influence of CPPs on social performance is more pronounced in larger than smaller MFIs. Also, adopting CPPs increases the clients' access to savings and the MFIs’ access to subsidized funds.

The Effect of Transformational Leadership on Psychological Well-Being and Job Performance in Higher Education Institution

This research aims to analyze the influence of transformational leadership on psychological well-being with job performance through job satisfaction as a mediating variable. The data collection method used was a survey using Google Form. This research uses SEM (structural equation model) analysis, by first analyzing the data to test validity, reliability and hypothesis testing with the help of the AMOS program with a sample of 130 educational staff from various work units. The research results show that (1) transformational leadership has a positive effect on job satisfaction; (2) transformational leadership has no influence on psychological well-being; (3) transformational leadership has a positive effect on job performance; (4) transformational leadership has a positive effect on psychological well-being through job satisfaction; (5) transformational leadership has a positive effect on job performance through job satisfaction; (6) job satisfaction has a positive effect on psychological well-being; and (7) job satisfaction has no influence on job performance.