Information Technology Enabled Research Articles

A Critical Perspective of Information Technology (IT) Industry Growth in India

It is very much evident that the growth agenda being prescribed for the sustainable development of many emerging economies like India has a consistent reliance on the abnormality factor which is very popularly identified with the services sector in general and Information Technology sector in particular. The mushrooming growth rates and boom factors are no doubt, phenomenal in nature with respect to software sector in recent times and has drastically changed the economic landscape of India, in a way, providing new mantra for the growth of our economy. What makes it inevitable to depend on the inconsistencies and abnormality that form the major trends of information technology (IT) industry that penetrated deep into the nook and corners of the country? The most popular theory that caught the imagination of both entrepreneurs and government is that IT and IT Enabled Services (ITES) is the growth engine of economy, capable of meeting the foreign exchange reserves demand and people purchasing power at one stroke. At the same time, by systematically developing the inflow of foreign investments, the IT industry leads to the infrastructural advancement in various forms. Behind the conceiving of Software Technology Parks (STPs), IT Special Economic Zones (SEZs) as a major tool to trigger the economic growth rates, one has to look at the changing configurations of the industry in the light of many human-related issues and implications. As such, the article tries to recap the penetration of IT industry in India from a critical perspective by supporting the idea of adding a real human face to its further development in the country. Also, the basic issues like employee satisfaction and commitment get highlighted as part of narrating the growth story of IT industry in India.

IT Enabled Organizational Agility and Firm Performance: Evidence from Chinese Firms

We examine the enabling role of information technology (IT) for organizational agility and firm performance based on the perspectives of resource-picking and capability-building mechanisms of rent creation, and the hierarchy of dynamic capabilities. We divide IT capabilities into IT exploration capability, corresponding to the resource-picking phase, and IT exploitation capability, which corresponds to the capability- building phase. Based on conceptualization of a hierarchy of dynamic capabilities, we establish theoretical linkages between lower order capability (IT exploitation), higher order capability (organizational agility), and performance. Using the partial least square (PLS) approach, we empirically test the proposed relationships using data from 289 manufacturers in the Pearl River Delta region of Guangdong province, P.R. China. Our results suggest that 1) IT exploration capability (resource picking) affects IT exploitation capability (capability building); 2) IT exploitation capability has a po...

Information and Communication Technology Enabled Agricultural Sustainability in India

In Indian scenario, it said that the country lives in villages which means that farming and agriculture sector contributes in GDP of the country to great extent. The traditional approaches of agriculture being adopted since long back in the history, has numerous challenges in terms of production, marketing, profit etc. The management of agricultural products, choice of suitable seeds and the suitable amount of fertilizers are some of other issues that need attention in order to enhance the production and sustainable development. This article explores the role of ICT in agricultural sector in India and transforming the country through increased growth and sustainable production of agricultural products. The seed of ICT utilization in agriculture may seem a drop in the ocean at present, but it could hold answer to existing slow down in agriculture sector to be transformed into vibrant and competitive sector by harnessing untapped opportunities in domestic and global markets, to reach the ultimate objective of happy and prosperous living of mankind.

Augmentation of Life Insurance Services with the Help of Information Technology Enabled Services

Globalization and emergence of information technology has changed the customers' socio-economic culture and human interactions are now significantly being replaced by the interactions of human-technology where information technology is playing the most important role in providing variety of services to the customers in order to satisfy them. Like any other companies, life insurance companies are also trying to gain the maximum utilization of the information technology in most efficient and effective way in the business operation especially at the time of delivery of different types of services to the customers in the competitive market where customers are fully aware of their needs and requirements, expectations, information technology, information technology enabled services. In the present context, the researcher in this paper tried to understand how life insurance services can be augmented with the help of information technology enabled services with special reference to the Life Insurance Corporation of India (LICI) in Burdwan district, West Bengal.

Creating an Enabling Information Technology Infrastructure

An enabling information technology platform is required to transform the healthcare system to one that is focused on improving value for patients. The key attributes of this platform are that it is patient centered, uses common data definitions, includes all types of patient data, is accessible to everyone involved in care of the patient, includes templates and experts systems, and is structured to facilitate information extraction. These attributes are described within the context of clinical nurse specialist practice.

E-Applications in Indian Agri-Food Supply Chain: Relationship among Enablers

Information technology (IT) enablement helps in improving the agri-based Indian economy by focusing on supply-chain systems. This article aims at finding out the enablers of e-Applications in the Indian agri-food supply chain. Enablers were identified using secondary sources. These enablers were checked for relevance using a questionnaire that was surveyed among experts. Mutual relationship was developed among these enablers using interpretive structural modelling (ISM). ISM is applied to present a multilevel hierarchical model of identified enablers and a digraph, which shows their driving power and dependence. The study shows that there are certain enablers having strong driving power. From the hierarchy model, the enabler ‘continuously decreasing cost of hardware’ was found to have maximum driving power, which will further support other enablers for implementing IT applications in supply chain of Indian agri-food industries. All these enablers have their strategic importance for promoting usage of IT to serve the people and to improve the Indian agrarian economy. The paper is a blend of theoretical and practical applications, which employs structural analysis to draw an interventional roadmap to facilitate e-Applications in a supply chain. This paper provides a useful tool to supply-chain managers to differentiate between independent and dependent variables of e-Application interventions and their mutual relationship, which would help them to focus on those key variables that are most important for effective e-Applications in the agri-food supply chain. The IT enablers presented in a hierarchy model with their driving power and dependence rate is a unique effort made by the researcher in the area of Indian agri-food supply-chain management system. The use of IT is very useful for the common good of the society, which is not possible unless agriculture sector of India uses it for maximum benefit.

Market Value Impacts of Information Technology Enabled Supply Chain Management Initiatives

This study investigates the market value impacts of IT-enabled supply chain systems using event study method. The authors examine abnormal stock returns to investments in IT-enabled SCM systems announced by 346 firms from 2001 to 2004, and find significant, positive abnormal returns for two, three, and five day periods surrounding the event date. Further, the authors employ organizational integration perspective to test if market value impacts differ based on the functional scope, physical scope and the industry context of the SCM systems adopted by the firms. Using a multiple regression analysis, the authors find the abnormal returns to be greater for firms investing in SCM systems with greater functional scope and physical scope. The authors find marginal evidence for the effect of industry context and no impact of firm size on the market value generated from investments in SCM systems.

A Preliminary Exploration of the Changing Paradigmsof

Globalisation and disruptive changes have made the organizations realize the need and importance of leadership in turbulent times. The frenetic pace of change, significant growth in technology, scarcity of resources and changing business models pose immense challenges to the organisations to keep competitive. One critical factor for the success of organisations in such times is the capability of the leader at the helm of affairs. This paper is based on findings from Consultancy Service industry and Information Technology Enabled Services (ITES) industry, which were evaluated through appropriate statistical techniques (surveys and factor analysis) to find out the critical individual capabilities one should build and inculcate to be an effective leader in turbulent times. The findings suggest that to effectively lead through turbulence a leader will need to be authentic and set directions for others in the team. The leader who can adapt, use analytical and innovative thinking during turbulent times and avoid negative approach through excellent communication will lead a more productive group of followers. This study will be of significance to practicing leaders, researchers, and development experts who are involved in exploring different dimensions of leadership in times of complexity and turbulence.

Introduction to the special issue on information technologies in logistics and service science

Information technology has been playing an increasingly important role in every walk of life since the third industrial revolution. In order to realize more efficient and smarter manufacturing, working and living spaces, enabling information technologies such as cloud computing and big data are emerging themes among global research scholars. Logistics is a typical sector that is regularly enhanced by every revolution of information technology. On the one hand, information technology makes more kinds of information available in supply chains, many of which used not to be available. Also, technology accelerates the information sharing across supply chains, and among supply chain partners. For instance, radio frequency identification devices (RFID) and wireless sensor networks (WSN) as well as other enabling technologies bring the supply chain visibility, realizing ‘‘real-time logistics’’ by sharing more immediate information about products and goods. To achieve satisfied service users in cyber space or daily digital life, proper use of information technology is of tantamount importance as the availability of data grows exponentially. Many research projects on data mining, big data analysis and cloud computing, or related technologies, could effectively facilitate qualified service by catching and providing valuable information to individuals from an ocean of data. This special issue includes 4 articles on different aspects of information technologies adaptable in logistics or service science. The first paper, ‘‘A resource integration approach for HTML5 mobile applications’’ by Zhu et al., focuses on an Internet information integration method. The authors propose an integration approach for mobile web applications, which can assist application service providers to provide HTML5-based mobile hybrid applications for various types of mobile ends. And correspondent prototype platform that constructs more flexible mechanism of integration is developed in the article. The paper entitled ‘‘An Inter-PAN Mobility Support Scheme for IP-based Wireless Sensor Networks and its Applications’’ by Shang et al. presents a novel mobile management scheme used in internet protocol (IP) based WSN. This scheme is able to support many exciting applications such as healthcare system, logistics and storage, as demonstrated by the authors. In order to deal with the problem of unbalanced data classification and asymmetry misclassification cost in loan default discrimination problem, Cao et al. in their paper ‘‘A loan default discrimination model using cost-sensitive support vector machine improved by particle swarm optimization (PSO)’’ propose a novel PSO–CS–SVM model that hybridizes the PSO and cost sensitive support vector machine (CS– SVM). This is a research on data classification technology, available to underpin high quality finical service. In the last paper ‘‘A new evolution model for B2C e-commerce market’’, Tian et al. study B2C e-commerce market from the view of network. A new proposed model reveals a ‘‘bubble-stable’’ evolutionary process, which is correspondent with real e-commerce market from an initial H. Liu (&) School of Traffic and Transportation, Beijing Jiaotong University, Beijing 100044, China e-mail: hlliu@bjtu.edu.cn

Do IT service centers promote school enrollment? Evidence from India

Globalization has changed job opportunities in much of the developing world. In India, outsourcing has created a new class of high-skill jobs which have increased overall returns to schooling. Existing evidence suggests education may broadly respond to this change. We use microdata to evaluate the impact of these jobs on local school enrollment in areas outside of major IT centers. We merge panel data on school enrollment from a comprehensive school-level administrative dataset with detailed data on Information Technology Enabled Services (ITES) center location and founding dates. Using school fixed effects, we find that introducing a new ITES center causes a 5% increase in the number of children enrolled in primary school; this effect is localized to within a few kilometers. We show the effect is driven by English-language schools, consistent with the claim that the impacts are due to changes in returns to schooling, and is not driven by changes in population or income resulting from the ITES center. Supplementary survey evidence suggests that the localization of the effects is driven by limited information diffusion.

Towards a trust management system for cloud computing marketplaces: using CAIQ as a trust information source

ABSTRACTCloud computing enables information technology related services in a more dynamic and scalable way than before—more cost‐effective than before due to the economy of scale and of sharing resources. Usually, cloud providers describe their promised behaviour—regarding functional and non‐functional aspects of the service provision—by way of service level agreements (SLAs). For different providers offering similar functionality, SLAs are often insufficiently claimable and inconsistent with the aspects considered important by customers. Therefore, customers face problems identifying a trustworthy cloud provider solely on the basis of its SLA. To support customers in reliably identifying trustworthy cloud providers, we propose a multi‐faceted trust management system architecture for cloud computing marketplaces and related approaches. This system provides the means for identifying trustworthy cloud providers in terms of different attributes, for example, compliance, data governance and information security. In this article, we present the first realization of our proposed trust management system using the Consensus Assessment Initiative Questionnaire, initiated by the Cloud Security Alliance, as one of the sources of trust information. In particular, our proposed approach contributes to the challenge of extracting trust information from Consensus Assessment Initiative Questionnaires completed by cloud providers. Finally, our implemented system and related approaches are experimented using real datasets. Copyright © 2013 John Wiley & Sons, Ltd.

The Evolution of Production Planning and Control Systems and Enabling Information Technologies

Information technology enables management conceptualizations to be realized. This interrelationship is complex for the technology both enables and limits the systems created. This article traces th...

Technical and Financial Feasibility of Information Technology Enabled Public Distribution System

Technical and Financial Feasibility of Information Technology Enabled Public Distribution System

Technical and Financial Feasibility of Information Technology Enabled Public Distribution System

This paper tries to address an issue of massive inefficiencies and leakages in one of the largest public distribution systems in the world. Diversion of public distribution system commodities is beyond imagination, and that leads to huge losses to the government and more importantly, the targeted beneficiaries of the public distribution system remain deprived of benefits. This study concludes that it is feasible - both on the technology and the financial front - to establish an effective public distribution system that helps plugging leakages and diversion of commodities and making sure that benefits reach the targeted population and that too, in a country with poor infrastructure, so much so that almost one-sixth of the villages in the country do not even have electricity. In addition, this study highlights how information technology can be leveraged to provide its benefits to the population at the bottom of the pyramid.

Escalation and Expansion of Electronics and Computer Software / Services Export Promotion Council of India (Esc): An Empirical Analysis.

This is an attempt in reverence of Electronics and computer software export promotion council of India (ESC). The description of ESC espoused here is very broader, covering Electronic Hardware, Computer Software, and Information Technology Enabled Services (ITES). ESC got preferred for the analysis based on its growth which is pretty remarkable in the past two decades and also for the prospect arrangement to heighten the Indian exports. The arrangement of this research paper is pursues. Level II aims at the importance of export promotion council of India. The growth of export promotion chosen for the current scrutiny is discussed in Level III. Facts and Inference of variables are conferring in the Level IV. The final Level projects on summary and conclusion.

Relation Between Job Attitudes and Attrition: An Exploratory Study on Information Technology (IT) and Information Technology Enabled Services (ITeS) Sector Employees in India

Relation Between Job Attitudes and Attrition: An Exploratory Study on Information Technology (IT) and Information Technology Enabled Services (ITeS) Sector Employees in India

Relation Between Job Attitudes and Attrition: An Exploratory Study on Information Technology (IT) and Information Technology Enabled Services (ITeS) Sector Employees in India

Attrition is becoming an area of growing concern in the Information Technology (IT) and Information Technology Enabled Services (ITeS) sector. The purpose of this paper is to investigate Job Attitudes and their relationship with the IT and ITeS employees' attrition in India. 610 samples were chosen by the convenience sampling method through a questionnaire. Data was analyzed by using the chi-square test and correlation analysis. The chi-square test proved the main hypothesis that there is a relationship between job attitudes and attrition. The results were strengthened by the correlation analysis. In the study, six job attitude variables viz. Achievement, Advancement, Recognition, Growth, Responsibility and Reward were considered. It was observed from the data that when the employees have a positive job attitude, then the attrition tendency among the employees is negative. Eventually, a positive attitude could reduce the rate of attrition. All the variables of job attitude were significantly related to attrition. Hence, the compelling conclusion which emerges from the present study is that a positive job attitude leads to retention; whereas a negative job attitude leads to a high rate of attrition among the IT and ITes sector employees in India.

Information Hierarchies Optimize Patient-Centered Solutions

Enabling science and information technologies has catalyzed a surge of biological, clinical, demographic, health services, and comparative-effectiveness data. While accelerating the deconvolution of complex pathophysiological, medical, social, and environmental networks and systems, these platforms have produced informational quanta devoid of contextualization. Therapeutic innovation is thus now challenged with moving beyond knowledge generation and curation to integrated solution-seeking paradigms that organize functionally related information, producing system-level insights into health and disease for optimized patient-centered outcomes. This annual issue on therapeutics innovations highlights emerging considerations for the generation and hierarchical organization of scientific and clinical information and its translation to advancing next-generation disease management.

Trends of IT Industry in Indian Economy – An Analysis

The Indian Information Technology and Information Technology Enabled Services (IT-ITES) industry has been contributing its role in the economic development of India since post liberalization era. The pace growth of this industry is considered as a growth driver for the economy. India has become as “IT Super Power”. The performance of IT industry can be revealed with the evidence of its contribution to the GDP (Gross Domestic Product) of the country, provision of employment opportunities all over the country, IT services and software exports and revenue to the country. This paper examines how does the IT industry is playing its predominant role in Indian economy with its various trends in the contribution to the GDP of India , IT exports, IT revenue trends and employment opportunities.

The Effect of Information Technology–Enabled Flexibility on Formation and Market Value of Alliances

This study investigates the effect of information technology (IT) architecture flexibility on strategic alliance formation and firm value. We first examine the effect of three dimensions of IT architecture flexibility (open communication standards, cross-functional transparency, and modularity) on formation of three types of alliances (arm's-length, collaborative, and joint-venture alliances, respectively). Then, we examine how capabilities in IT flexibility can enhance the value derived from alliances. Our sample includes data from 169 firms that are publicly listed in the United States and that span multiple industries. We find that adoption of open communication standards is associated with the formation of arm's-length alliances, and modularity of IT architecture is associated with the formation of joint ventures. We also find that IT architecture flexibility enhances the value of arm's-length, collaborative, and joint-venture alliances. The contribution of IT flexibility to value is greater in the case of collaborative alliances than in arm's-length alliances. Taken together, these findings suggest that appropriate investments in IT can help to facilitate reconfiguration of resources and modification of processes in collaboration-intensive alliances. This paper was accepted by Ramayya Krishnan, information systems.