Information Technology Capabilities Research Articles

THE ROLE OF IT IN ENHANCING SUPPLY CHAIN RESILIENCE: A GLOBAL REVIEW

In today's dynamic and interconnected global business environment, supply chain resilience has emerged as a critical factor for organizations seeking to navigate uncertainties and disruptions. This review explores the pivotal role of Information Technology (IT) in bolstering supply chain resilience on a global scale. As supply chains become increasingly complex and vulnerable to various risks, including natural disasters, geopolitical tensions, and pandemics, leveraging IT capabilities becomes imperative for organizations aiming to build and sustain resilience. The review encompasses an in-depth analysis of how IT tools and systems contribute to enhancing supply chain resilience across diverse industries and geographical regions. The integration of advanced technologies such as Artificial Intelligence (AI), Internet of Things (IoT), and blockchain is examined, shedding light on their transformative impact on supply chain management. These technologies enable real-time visibility, predictive analytics, and secure information sharing, empowering organizations to proactively identify risks and respond swiftly to disruptions. Furthermore, the review delves into the significance of digital platforms and cloud-based solutions in fostering collaboration and agility within supply chains. The ability to access and share critical information seamlessly among supply chain partners facilitates quick decision-making and adaptive responses to unforeseen challenges. Case studies from various global contexts provide insights into successful IT implementations that have significantly improved supply chain resilience, showcasing best practices and lessons learned. This global review underscores the indispensable role of IT in fortifying supply chain resilience. As organizations continue to grapple with an ever-evolving landscape of uncertainties, leveraging cutting-edge IT solutions emerges as a strategic imperative for building robust, adaptable, and responsive supply chains that can withstand and recover from disruptions effectively.
 Keywords: IT, Supply Chain, Resilience, Review, Technology.

Impact of IT governance mechanisms on IT-enabled dynamic capabilities to achieve firm performance: role of moderators

PurposeAlthough information technology (IT) governance and IT capability have been extensively examined, the impact of IT governance mechanisms on IT-enabled dynamic capability (ITDC) with moderators has received less attention. This study investigates how the impact of IT governance mechanisms on firm performance is achieved through an ITDC through the moderating role of IT governance decentralization and a turbulent environment.Design/methodology/approachThis study extends from the traditional view of IT capabilities and integrates dynamic capability theory to propose that IT governance is vital for the ITDC. Path analysis, hierarchical regression analysis and moderation analysis were performed using partial least squares (Smart PLS 3.0) as the data analysis methods. This study empirically tests the proposed mediated moderation model by using data collected from 254 firms in China to test the hypotheses.FindingsSignificant and impactful relationships are found in the model that includes turbulent environment moderating effects. Contrary to expectations, IT governance decentralization is also significant but not very strong.Research limitations/implicationsThis study’s findings have implications for investigating IT governance, IT-enabled capabilities and moderators. Accordingly, this study has implications for board and executive management to capitalize on dynamic IT capability, to keep pace with the challenges and turbulent conditions associated with business needs and for the productivity paradox in the context of Chinese firms.Originality/valueThis country-specific research study theoretically contributes to the IT governance, dynamic capabilities and turbulent environment in the information systems literature and proposes many practical guides to the board and executive management of companies in the Chinese context.

Information technology and higher education institutions (HEI) performance: the mediating role of organizational capability

Research aims: This study aims to examine the effect of Information Technology (IT) on the performance of Higher Education Institutions (HEIs) in Indonesia. Also, this study investigates organizational capability as a mediating variable.Design/Methodology/Approach: This research was conducted at HEIs covering all regions in Indonesia, namely Sumatra, Java, Kalimantan, Sulawesi, Nusra, and Bali, as well as Papua. The research sample was 368 HEIs. The data were obtained by distributing questionnaires, and hypothesis testing was conducted using the Partial Least Square (PLS) method. Research findings: The study revealed that IT positively affected organizational capability and HEI performance. Organizational capability yielded a positive effect on HEI performance. Furthermore, organizational capability mediated the effect of IT on HEI performance.Theoretical contribution/ Originality: This study contributes to the research area dealing with IT, HEIs performance, and organizational capability as a mediating variable. Practitioner/Policy implication: HEI managers should improve their IT resources to enhance organizational capability, thereby improving organizational performance.Limitation/Implication: The limitation of the study is that the data collection only used questionnaires, so the information obtained was not in-depth.

The Intersection between Environmentally Friendly Consumption Behavior and Students' Ability to Utilize Information and Technology in Accelerating the National Green Economy

Realizing a green economy in Indonesia can be achieved through environmentally friendly consumption starting with the younger generation. Students as part of consumers need to apply environmentally friendly consumption patterns as a contribution to the national green economy. This study seeks to analyze how the variables of insight into food and beverages, attitudes towards environmentally friendly consumption behavior, the tendency of environmentally friendly consumption behavior, IT technical and operational skills, IT navigation and processing skills, and IT communication skills influence each other. The further objective of this research is that students are expected to be able to realize green economic awareness with environmentally friendly consumption behavior. In this study, using descriptive quantitative methods with the SEM-PLS method analyzed using primary data of 300 active students at four state universities in Malang City by distributing online questionnaires through G-Form. The results showed that the food and beverage insight variable had an effect on IT ordering ability, the environmentally friendly consumption behavior tendency variable had an effect on IT navigation and process skills through the mediating variable of food and beverage insight, the navigation ability variable had a direct effect on the attitude of environmentally friendly consumption behavior, and the IT technical and operational ability variable had a direct effect on the environmentally friendly consumption behavior tendency and IT communication skills. Implicatively, the research results link the two major variables of IT capability and green consumption behavior. However, if spread out, both IT capabilities and student behavior in implementing environmentally friendly consumption are mutually sustainable to achieve a green economy.

Development of ICT competence of the future primary school teacher

Relevance. The relevance of the study is conditioned by the problem of expanding the educational space by introducing high capabilities of information and communication technologies that allow improving educational activities in primary school. Purpose. The purpose of the study is to develop a model for the development of professional competencies of future primary school teachers, allowing them to successfully apply information and communication technologies in the educational process. Methodology. The leading approach to this problem was a questionnaire survey based on the developments of V.V. Sinyavsky and V.A. Fedoroshin “Communicative and organisational inclinations”. It allows determining the level of qualities that will improve communication links, create visibility of the educational process at a high and effective level, and reveal the level of interest in the use of ICT for primary school students. Results. The paper presents a model of the use of ICT at the primary school as part of the educational process in the classroom when studying various subjects, which includes the course “Window to the world” that creates visibility and informativeness of the studied area by applying modern capabilities of ICT. Its scope includes the presentation of information in a video sequence about the explained aspects, which will increase the level of understanding and assimilation of the topic and create more interesting visual content, which will enhance motivation for the educational process and broaden the horizons of students, creating an environment for the cultural and cognitive development of primary school students. Conclusions. The study concludes that the timely adoption of ICT innovations significantly enhances the educational process in primary education, improving the quality and effectiveness of teaching through the development of a model for ICT competence that enriches the learning experience with engaging, informative content, thereby fostering cultural and cognitive development in primary school students.

The Effects of Knowledge Management Capabilities and Information Technology Capabilities on Organizational Agility and Their Impact on Organizational Performance in Technical Implementation Units and Service Branches of the East Java Provincial Government

The performance of the Technical Implementation Unit and Office Branches of the East Java Province is an indicator of the success of the implementation of development and governance, especially in public services. The purpose of this research is to describe knowledge management capabilities, information technology capabilities, organizational agility and organizational performance, to analyze the effect of knowledge management capabilities, information technology capabilities and organizational agility, to analyze the effect of knowledge management capabilities and information technology capabilities on organizational performance, to analyze the effect of organizational agility on organizational performance and analyze the effect of knowledge management capabilities, information technology capabilities on organizational performance through organizational agility. The data analysis technique used is Descriptive Analysis and SEM (Structural Equation Modeling). The results of the study show that knowledge management capabilities have the greatest contribution to knowledge application. Information technology capabilities have the greatest contribution to IT proactive stance. Organizational agility has the biggest contribution to Quickness. Organizational performance has the greatest contribution to the learning and growth process perspective. Knowledge management capabilities, information technology capabilities affect organizational agility. Knowledge management capabilities, information technology capabilities can affect organizational performance. Organizational agility is needed in organizations that have knowledge management capabilities and information technology capabilities in order to improve organizational performance.

The Role of Information Technology in Strengthening Strategic Flexibility and Organisational Resilience of Small Medium Enterprises Post COVID-19

In fact, most organisations invest great resources to develop and integrate information technology (IT) and its use. Information technology capabilities (ITC) can generate a positive impact on organisations in many different ways. This study analyses how ITC affect organisational resilience (OR) through information quality (IQ) and strategic flexibility (SF). It studies the mediating role of IQ and the modulating effect of environmental turbulences (market and technological). The developed model was appreciated using data from 400 firms. The data were treated using structured equation modelling (SEM). The findings indicate that ITC strongly and positively impact SF through IQ to increase OR. We also demonstrate that environmental turbulence moderates the influence of SF on OR, but does not have an effect on the interrelationship between IT and SF. The developed and tested model defines a critical and pragmatic pathway for OR through a capability view.

Procuring services through IT crowdsourcing: The role of IT administration and IT flexibility

Digital platforms provide organizations with new ways to conduct sourcing activities. Crowdsourcing has emerged as one potential method of sourcing various kinds of information technology (IT) services. Notwithstanding the benefits of IT crowdsourcing services (ITCSs), there is a lack of clarity about why some firms procure services through ITCS, whereas others do not. Drawing on the organizational capabilities perspective, we hypothesize that in-house IT administration capability and IT flexibility jointly enhance a firm’s ITCS Platform Suitability Assessment, which, in turn, leads to higher ITCS Service Procurement. We also posit that ITCS Platform Suitability Assessment mediates the relationship between IT Administration Capability and ITCS Service Procurement. Our empirical analysis of survey data from 308 firms in the United States supports our hypotheses. Our results suggest that firms that develop IT administrative capabilities and IT flexibility assess ITCS platform characteristics as more suitable for ITCS-related activities. ITCS Platform Suitability Assessment, in turn, drives firms to procure operational services (e.g., setting up automatic payments) and strategic services (e.g., project management) from the loose configuration of workers in the gig economy. Our results contribute to theory by positing and testing a theoretical model that expands the theoretical base used to explain ITCS sourcing. We discuss the implications for the business value of IT platforms, organizational structure, and capabilities in regard to future sourcing strategies.

To alert or alleviate? A natural experiment on the effect of anti-phishing laws on corporate IT and security investments

In the United States, between 2005 and 2017, 23 states enacted anti-phishing laws to prosecute those suspected of phishing. As the primary targets of phishing attacks, firms' interpretations and reactions toward these laws are worth investigating. Utilizing a unique dataset in a natural experimental setting, this study employed the difference-in-differences method to contrast firms' investment decisions related to IT and cybersecurity in states in which such laws had been enacted and those in states without such laws, both before and after their enactment. We found that firms with different operational experiences react to the enactment of the anti-phishing laws in different ways. We further demonstrate the moderating roles of the industry risk landscape and IT capability. Specifically, firms with high-IT increased investments in both IT and cybersecurity while the risk landscape stimulated investments in cybersecurity only. This suggests that the risk landscape facilitates sensitivity to the immediate risk signaled by enactment of the laws, and IT capability further enables the alignment between IT investments and security objectives. This study also discusses the policy implications of our findings.

Revitalizing Higher Education Institutions: Embracing Frugal Innovation for Transformation

This conceptual paper aims to investigate the interrelationship between intellectual capital (IC) and frugal innovation (FI) in higher education institutions (HEI), considering the mediating role of information technology (IT) capabilities. With many private HEI facing financial challenges, it is crucial to explore how IC can be effectively managed to achieve frugal innovation. By drawing on the knowledge-based view (KBV), this study examines key factors that influence intellectual capital and its impact on frugal innovation in HEI. The findings emphasize the importance of leveraging intangible assets in HEI to enhance their capabilities and address the dynamic business environment. Specifically, the study highlights the need to identify the extent to which HEI can exploit IT capabilities to develop intellectual capital aligned with the criteria of frugal innovation for value creation. This research contributes to the development of evolving approaches in IC knowledge for effective IC management and highlights the benefits for HEI, including a focus on core functions, stronger integration with industry and local/international communities, and enhanced operational efficiency. By shedding light on the formalization, capture, and leveraging of intangible assets, rather than solely focusing on tangible assets, HEI can achieve frugal innovation. Overall, this paper provides a novel perspective by bridging the gap between frugal innovation and IC research in the context of HEI. It highlights the mediating role of IT capabilities in the relationship between IC and frugal innovation, adding valuable insights to the existing literature and contributing to the ongoing scholarly discourse in this field.

What Does Not Kill You Makes You Stronger: Supply Chain Resilience and Corporate Sustainability Through Emerging IT Capability

Global epidemics and international conflicts disrupt supply chain operations. Many enterprises employ emerging information technology (IT) to reduce supply chain vulnerability and enhance supply chain resilience. Technologies like artificial intelligence and blockchain facilitate more robust supply chain operations, such as remanufacturing, just-in-time production, and automated workflow, leading to corporate sustainability along economic, environmental, and social dimensions. From a dynamic capability perspective, this article conceptualizes emerging IT capability and investigates its role in helping enterprises survive supply chain disruptions and prosper in the long run. A research model depicts the relationships among environmental uncertainty, supply chain vulnerability vigilance, emerging IT capability, supply chain resilience, and corporate sustainability. A partial least square analysis on survey observations collected from more than 200 enterprises in China that are highly susceptible to supply chain disruptions provides supporting evidence to most research hypotheses. The results show that high vigilance to potential supply chain disruptions will motivate enterprises to develop emerging IT capability, which will enhance supply chain resilience as well as economic, environmental, and social performances. The mediating role of emerging IT capability suggests a viable path for enterprises to adapt to the increasingly turbulent environment and improve supply chain resilience and corporate sustainability.

The influences of sustainability practices and IT capability on project operational performance through supply chain resilience in Indonesia's coal mining contractors

Coal mining is a very important sector in Indonesia, but there has been a decline in the realization of coal production in recent years, so this can reduce state revenues. One of the big challenges in the mining sector is the uncertainty of the mining business, such as information technology and sustainability concerns, that affect the mining industry's supply chain procedure. The purpose of this examination is to identify and determine the performance of supply chain resilience in the face of business uncertainty by determining the function of IT capabilities and sustainability practices in coal mining contractors. This research was conducted using a quantitative research method approach that was carried out using a structured survey instrument. The methodology employed in this study is built on purposive sampling, which is a non-probability selection method. The researchers used the Structural Equation Model (SEM) to examine data that were gathered from a sample of 128 project managers of coal mining contractors in Indonesia. The findings of this study demonstrated that project operational performance was significantly and favorably impacted by supply chain resilience. Additionally, a major and advantageous mediating IT skill in the operational execution of projects is supply chain resilience. Furthermore, it was shown that the use of IT capacity and the implementation of sustainability practices had a noteworthy and favorable influence on enhancing the performance of mining contractor projects. This research also provides information that environmental dynamism does not significantly moderate supply chain resilience on mining project performance. The novelty of this research is the contribution of supply chain resilience as an important resource for organizations that are integrated with IT capabilities to encourage increased project operational performance, especially for coal mining contractors. Additionally, research is still rarely carried out in between sustainability practices and supply chain resilience in the mining sector. It is concluded that coal mining contractor projects need to build supply chain resilience at the site amidst the uncertainty of the coal mining business.

The Mediating Role of Sustainable Value Creation in the Relationship Between Information Technology and Competitive Advantage

This study aims to analyze and determine the magnitude of the influence of information technology capabilities, leadership commitment, competitive advantage and sustainable value creation. This study uses descriptive and causal-explanatory methods with a quantitative approach. The sampling method used is the probability sampling approach (the census). Data analysis used is the Structural Equation Modeling (SEM) approach using primary data. The results of the study state that IT Capability has a significant positive effect on Sustainability Value Creation (SVC) and Corporate Competitive Advantage (CCA). The Top Management Commitment variable positively and significantly affects Sustainability Value Creation but does not affect CCA. The SVC variable influences CCA. The results of the Indirect Effect test state that IT Capability influences CCA through SVC. Meanwhile, Top Management Commitment influences CCA through SVC. Additional variables may have other moderating and mediating effects on the mediating role of sustainable value creation. This research contributes to knowledge development (basic research) and applicative problem solving (applied research) by Islamic banking in Indonesia. The results of this study can be a premise for subsequent researchers and can add to the limitations of the literature. This research focused on the research locus, namely Islamic banking throughout Indonesia. It is confirmed that research topics with variables used in this research have never been studied at the locus of Islamic banking before.

Information Technology in Healthcare: A Systematic Literature Review

Aim/Purpose. The aim of this study is to recognize the factors that contributed to the development of IT in the healthcare industry. Background. The healthcare Information Technology (IT) solutions market has experienced remarkable growth, with the healthcare sector emerging as a $303 billion industry. However, despite its substantial size, the healthcare industry has faced criticism for its slow adoption of innovative technologies. This study aims to explore factors driving the evolution of IT in the healthcare sector. Methodology. The researchers conducted a systematic literature review, searching the PubMed and Emerald databases for relevant peer-reviewed articles. After filtering based on defined criteria, 433 articles were included for analysis. Thematic analysis was applied to the abstract of articles which spanned the period of 1997 to 2023. Contribution. This study provides a conceptual framework elucidating the key factors driving the evolution of IT in the healthcare industry. By systematically analyzing the existing literature, the research identifies four overarching themes – government policies, technological potentials, healthcare delivery needs, and organizational motivations – that have propelled the development and adoption of healthcare IT solutions. Provide a conceptual model for understanding, and design of the healthcare it solutions. Findings. Based on the analysis in this paper, four themes emerged: government policies promoting IT adoption through initiatives like incentives for electronic health records; technological breakthroughs enabling new healthcare IT capabilities; healthcare delivery needs to drive IT integration for improved quality and safety; and patient experience and organizational motivations to leverage IT for streamlining processes and knowledge management. Recommendations for Practitioners. The conceptual model can guide practitioners in developing IT solutions aligned with policy drivers, technological capabilities, care delivery needs, and organizational imperatives. Recommendations for Researchers. The conceptual framework developed in this study offers a lens for researchers across disciplines to continue investigating the role of information technology in the healthcare industry. Impact on Society. Examining the evolution of IT in the healthcare industry revealed the importance of information technology in enhancing the delivery and affordability of healthcare services and addressing issues of accessibility and inequality. Future Research. Future research will explore global perspectives showcasing the successful impact of IT on healthcare, as emerging technologies impact healthcare delivery and patient outcomes.

The role of asset management on project performance moderated by environmental dynamism on Indonesia's mining project

In Indonesia, the success of coal extraction largely depends on the role of mining contractors. One of these successes is determined by proper asset management amidst uncertainty in the coal business, such as sustainability and digitalization issues. However, research that identifies the role of asset management in improving the performance of mining projects is still rare. Therefore, this research investigates the impact of Information technology capability, sustainability practices, and asset management on improving the performance of coal mining contractor projects in Indonesia. This research uses quantitative methods, with questionnaire data filled in by 128 project managers of mining contractor projects spread across Indonesia and analyzed by applying structural equation modeling (SEM). The findings indicate that Information technology capability and sustainability practices have a substantial and beneficial effect on improving asset management, which then enhances the performance of mining contractors. Interestingly, there is no direct impact of Information technology capability and sustainability practices on the operational performance of mining projects, so asset management is highly needed. The originality of this study is in the recognition of asset management as a valuable asset for firms that have integrated Information technologies & sustainability practices, as it promotes improved operational performance of projects, and there is still rarely any previous research that examines sustainability practices and asset management, especially mining projects. This research contributes to developing the resource-based view (RBV) theory and also contributes managerially to the practices that mining contractors must carry out when dealing with uncertain business situations.

The Effect of Individual Mental Health, Individual Learning, Information Technology Capability, and Servant Leadership on Individual Performance

The existence of the Volatility, Uncertainty, Complexity, Ambiguity (VUCA) era resulted in market shocks and changed the nature of competition in several business sectors, especially in higher education. The effect of competition requires university employees to have good individual performance. This research fills a gap, namely lack of research that examines how and what factors influence employee performance in higher education. The implication of this research is a conceptual model that describes the relationship between factors that influence individual performance based on previous research, namely individual mental health, individual learning, IT capability, and servant leadership.

Presenting a Strategic Agility Model Focused on Innovation in Exporting Companies of Gilan Province

Exports are considered one of the key components of any country’s economic engine, and the volume of exports is regarded as one of the indicators of a nation's success. Many actors are involved in exports, but the most crucial role lies with exporting companies. Therefore, the aim of this research is to present a strategic agility model with a focus on innovation in exporting companies in Gilan Province. This research is qualitative and fundamental in nature. Additionally, based on the method of data collection, it is categorized as field research. The statistical population of this study consists of senior managers of exporting companies in Gilan Province. Theoretical sampling was employed in this research, and the sample size was 15 individuals, determined by theoretical saturation. The data collection tool was a semi-structured interview, and qualitative data were analyzed using the grounded theory approach. According to the results obtained from open, axial, and selective coding, the variables of senior management capability and support, knowledge absorption capacity, entrepreneurial tendency, and human resource capabilities and skills were selected as causal conditions. Information technology capabilities, open innovation, organizational learning, and resource flexibility were identified as core phenomena. Finally, financial performance, non-financial performance, and competitive position were recognized as consequential factors in this research.

Exploring the Nexus: IT Capabilities, Digital Transformation, and Innovation in Traditional Manufacturing

This research investigates the interplay between information technology capabilities, digital transformation strategies, and digital innovation performance in traditional manufacturing enterprises. Utilizing a multi-case exploratory research approach, incorporating dynamic capability theory and institutional theory, hypotheses were formulated and validated through empirical analysis of questionnaire survey data. Findings reveal that IT capabilities positively influence both digital product and process innovation performance. Additionally, digital transformation strategies mediate the relationship between IT capabilities and innovation performance. Organizational legitimacy moderates the impact of digital transformation strategies on innovation performance, while environmental dynamism influences the relationship between IT capabilities, transformation strategies, and innovation performance. The study underscores the importance of aligning internal resources with strategic needs to navigate digitalization successfully in traditional manufacturing contexts.

Prosthodontic Research in the Digital Era: Current Trends and Future Prospects

Prosthodontic Research in the Digital Era: Current Trends and Future Prospects

The Impact of Market Orientation on the Performance of Microfinance Institutions in Yemen, a Least-Developed Country: the Mediating Role of IT Capability

The Impact of Market Orientation on the Performance of Microfinance Institutions in Yemen, a Least-Developed Country: the Mediating Role of IT Capability