Information Systems Strategy Research Articles

A South African institution perspective of a framework for enterprise resource planning systems

Background: Public sector organisations encounter many challenges because of their complex legislative requirements, social responsibilities and higher public expectations. In the early 1980s, governments worldwide started experimenting with improving functions and processes through enterprise resource planning (ERP) systems. Objective: This study investigated the feasibility of South African government institutions in adopting a guideline that will assist in implementing a sustainable ERP system to improve their information systems strategy. Method: This study followed the qualitative dominating mixed research methodology. A survey was distributed to 20 participants with closed-ended questions to collect quantitative data and open-ended questions to collect qualitative data. Results: Thirteen factors that allow ERP systems to be successfully implemented were identified. Some of the factors included effective change management policies, end-user specialised knowledge, organisation culture fit, top management support, ERP training before and post-implementation, visibility of activities throughout the workflow, and willingness to change. Sixteen issues that restrict ERP implementation were also identified. Some of the restricting factors include ERP system complexity, high levels of customisation, inadequate flexibility, budget, maintenance costs, lack of vendor support, implementation delays and cost overruns. The current state of ERP implementation in the investigated organisation is of acceptance with growth being achieved gradually and steadily. Conclusion: The proposed framework provides core competencies such as top management support, ERP training before and post-implementation, and effective change management policies among others, that can be used to establish corrective measures before and during the installation of ERP systems. Contribution: This study contributed to the body of knowledge by identifying the success and hindering factors of ERP system implementation. The proposed framework outlines guidelines for organisations to successfully adopt and implement ERP systems.

An empirical investigation of driver car-following risk evolution using naturistic driving data and random parameters multinomial logit model with heterogeneity in means and variances

This study aims to address the questions of how driving risk evolves during car-following processes and what factors contribute to the underlying evolution patterns. An empirical study is conducted using real world car-following data collected in the Shanghai Naturalistic Driving Study (SH-NDS). The evolution of the driving risk induced by the dynamic coupling between the leading and following vehicles during the car-following process is characterized by how an instantaneous crash-risk measure - rear crash risk index (RCRI) - changes by time. A spectral clustering analysis is first conducted to classify the driving risk evolution of the observed car-following maneuvers, showing the existence of five distinctive risk evolution patterns in the car-following processes. In order to investigate the relationship between the identified driving risk evolution clusters and their contributing factors, a regression analysis employing a random parameter multinomial logit model with heterogeneity in means and variances is followed, revealing several significant contributing factors to the car-following risk evolution patterns, such as congestion level, driver’s ability to maintain stable headways, and vehicle deceleration. This study has provided important insights into driving risk from the new perspective of risk evolution patterns, which is expected to have significant implications for the future development of advanced traffic management and traveler information systems (ATMS/ATIS) strategies, advanced driver assistance systems (ADAS), and connected and autonomous vehicles (CAV).

STRATEGIC PLANNING OF HOSPITALITY INFORMATION SYSTEMS USING THE WARD AND PEPPARD APPROACH CASE STUDY AT BULEUD VILLA, GARUT DISTRICT

Hospitality is one area that has the potential to implement information systems because hospitality is a business that prioritizes satisfaction, in this case, namely service. A good business strategy is needed to support the business. Talking about business strategy will not be separated from the so-called strategy of information systems and information technology. Therefore, a mature information system strategic planning can be used as a reference to gain a competitive advantage for Villa Buleud Garut. The purpose of this study is to analyze environmental factors to determine the strengths, weaknesses, opportunities and threats that are owned and to identify the critical success factors so that a proposed information system strategy plan can be developed in the form of an application development portfolio at the future Villa Buleud. In this study the authors made direct observations at Villa Buleud, conducted interviews, and gave questionnaires to related parties and read literature. In compiling the framework in this study the authors used the Ward and Peppard approach. Which of these approaches is to carry out an analysis of the Internal Business Environment, External Business Environment, Internal IS/IT Environment, and External IS/IT Environment using several analytical methods, namely Value Chain analysis, PEST Analysis, Five Force Porter, McFarlan Strategic Grid, SWOT Analysis, Critical Success Factor, and Balanced Scorecard. The final result of this research is the proposed formulation of the future IS/IT strategy for Villa Buleud Garut which includes changes to the vision and mission of Villa Buleud, changes to organizational structure, information system application requirements, network architecture, future business processes, and future Villa Buleud application portfolio. Keywords: Information Systems and Information Technology Strategy, Ward and Peppard, Value Chain analysis, PEST Analysis, Porter's Five Forces, McFarlan Strategic Grid, SWOT Analysis, Critical Success Factor, Balanced Scorecard, and application portfolio.

A South African institution perspective of a framework for enterprise resource planning systems

Background: Public sector organisations encounter many challenges because of their complex legislative requirements, social responsibilities and higher public expectations. In the early 1980s, governments worldwide started experimenting with improving functions and processes through enterprise resource planning (ERP) systems. Objective: This study investigated the feasibility of South African government institutions in adopting a guideline that will assist in implementing a sustainable ERP system to improve their information systems strategy. Method: This study followed the qualitative dominating mixed research methodology. A survey was distributed to 20 participants with closed-ended questions to collect quantitative data and open-ended questions to collect qualitative data. Results: Thirteen factors that allow ERP systems to be successfully implemented were identified. Some of the factors included effective change management policies, end-user specialised knowledge, organisation culture fit, top management support, ERP training before and post-implementation, visibility of activities throughout the workflow, and willingness to change. Sixteen issues that restrict ERP implementation were also identified. Some of the restricting factors include ERP system complexity, high levels of customisation, inadequate flexibility, budget, maintenance costs, lack of vendor support, implementation delays and cost overruns. The current state of ERP implementation in the investigated organisation is of acceptance with growth being achieved gradually and steadily. Conclusion: The proposed framework provides core competencies such as top management support, ERP training before and post-implementation, and effective change management policies among others, that can be used to establish corrective measures before and during the installation of ERP systems. Contribution: This study contributed to the body of knowledge by identifying the success and hindering factors of ERP system implementation. The proposed framework outlines guidelines for organisations to successfully adopt and implement ERP systems.

PERENCANAAN STRATEGIS SISTEM INFORMASI UNTUK BIRO JASA TEKNIK LISTRIK STUDI KASUS : PT TRIJAYA TEKNIKA MANDIRI

Abstract
 Currently, the business activities of an organization are inseparable from the role of Information Systems (IS) and Information Technology (IT). Information Systems are a reliable tool to win competition in the industry, assist organizations in realizing efficient back office processes, improve service quality to consumers, help make decisions, plan ahead, expand markets, and market products.. In operational activities So far, the information system used at PT Trijaya Teknika Mandiri only uses administrative support applications, namely Microsoft Word, Microsoft Excel, Autocad 2004, Photoshop CS where the use of these applications does not make a competitive strategic contribution to the company. In this study, John Ward's PSSI (Information System Strategic Design) concept became the basis for developing the IS/IT strategic planning formulation used in PT Trijaya Teknika Mandiri. IS/IT strategic planning is used to coordinate the needs of business strategy and IS/IT to obtain value from the organization in terms of competitive advantage. The process of identifying information needed for strategic planning of an information system begins with the organizational environment which includes the vision, mission and goals of the organization , identify the internal and external environment of the organization , as well as internal and external. The end result of the draft Information System Strategic Planning is an IS/IT Management Strategy, Information System Strategy (IS Strategy), and Information Technology (IT) Strategy..

Digital Transformation Security Challenges

ABSTRACT Digital transformation has become one of the most popular strategies for information systems (IS). Developing and implementing a digital strategy is a mandatory task for any organization that relies on information systems. In this digital age, an IS/IT strategy without security considerations could lead to serious data breaches. Despite all countermeasures, security remains a major concern in digital transformation, as digitization is misjudged and brings with it major security concerns. The digitization of manual goods, processes and services, as well as their use, leads to various security issues in different organizations. The aim of this study is to identify and analyze elements that are typical barriers to digital innovation in organizations. This study addresses common elements that impact the security of digital transformation through a literature review and a case study.

The role of enterprise information systems strategies enabled strategy-making on organizational innovativeness: a resource orchestration perspective

PurposeThe paper aims to establish the role of enterprise information systems strategies (ISS) enabled by business strategies for attaining organizational innovativeness (ORIN) mediated by performance (decision-making and business processes) under environmental turbulence.Design/methodology/approachThe research framework is developed based on theoretical grounding and validated with the help of 408 responses from Brazil using SmartPLS path modeling.FindingsThe results of the research suggest that the resource orchestra of enterprise information systems strategy-enabled strategy-making can be a viable alternative to enhance innovation activities in the organizations through the mediated role of performance (decision-making and business process).Practical implicationsThe research demonstrates the role of business function (information systems) strategy enabled overall business strategy-making for achieving innovations in the organization. Fortune organizations are exploiting the information systems strategy enabled business strategy for innovations in the organization; such as Amazon, Walmart, Costco, etc.Originality/valueThe proposed and validated model is a contribution to the enterprise information systems strategy theory. This model presents the role of resource orchestras in achieving innovations in organizations.

Strategic Planning of Information Systems and Information Technology for Digital Signature at Balai Sertifikasi Elektronik

The COVID-19 pandemic in Indonesia has changed work patterns from those previously based on conventional to digitalization. One of the changes in the work pattern of digitalization is the shift in the behavior of using wet signatures on paper to digital signatures on electronic documents. The use of digital signatures cannot be separated from the strategic planning of information system (IS) and information technology (IT) strategy that refers to business strategies so that companies or agencies can compete. The need for planning in determining business strategy, IS/IT management strategy, and IT strategy before finding future application portfolios. Ward and Peppard were selected and used as a strategic planning method for information systems and information technology in this study. Business strategy can be found using internal and external analysis with strengths, weaknesses, opportunities, and threats (SWOT) with EFAS and IFAS matrix evaluation. The results were achieved in the strategic planning of the appropriate information system and information technology for agencies in achieving their business goals.

The Effect of IS-Innovation Strategy Alignment on Corporate Performance: Investigating the Role of Environmental Uncertainty by Heterogeneity

The study investigates how the alignment at the processing levels between information systems (IS) strategy, through strategy-as-practice approach, and innovation influences corporate performance (CP) under environmental uncertainty from 856 Brazilian firms by PLS-SEM. The results indicated that all approaches of alignment between IS strategy and innovation have strong influences on CP. The alignment with ambidextrous innovation had a 62% higher contribution on CP than alignment between exploitative innovations. Additionally, exploitative innovations had positive effects on CP under high hostility environments; and explorative and ambidextrous innovations had positive large and strong effects on CP under high dynamic environments.

ANALISIS IMPLEMENTASI SISTEM INFORMASI MANAJEMEN (SIM) DI SMK LABOR BINAAN FKIP UNRI PEKANBARU

The application of information technology will be useful if the application is inaccordance with the goals, vision and mission of the organization with strategic planning and implement strategies into management information systems. So it takes an analysis of various factors that influence the formation of a system strategy plan or information technology that is adaptable and inline with school strategic planning. One technique in analyzing strategic planning and implementation of management information systems strategies is to use valuechain analysis, SWOT and information system success models. This study aim store veal the strategic planning of SIM implementation, obtain an overview of implementation, develop strategic planning so that vision, mission and objective shave been established, and reveal SIM user satisfaction to cloud managerial policies at the Guided LaborVocational School of FKIP UNRI. The conclusion is that the internal factor valueis 0.11 and the external factor valueis 0.02 (the ratio between internal and external factors of 0.11: 0.02) means that internal factors are in a strong position and have the opportunity to support school management to achieve the vision, mission and goals through MIS. With the level of user satisfaction Management Information System (MIS) as a whole is 88.07% derived from the data of 35 respondents. The recommendation of this study is to fully implement the existing SIM, and further research is needed to examine the impact of the implementation of this SIM.

How big data analytics use improves supply chain performance: considering the role of supply chain and information system strategies

PurposeDrawing on the dynamic capabilities theory, this paper proposes that supply chain (SC) strategies (i.e. the lean SC and agile SC strategies) will mediate the relationship between big data analytics (BDA) and SC performance. Furthermore, from the perspective of strategic alignment, this study hypothesizes that the effect of the SC strategy on SC performance is differently moderated by the information system (IS) strategy (i.e. the IS innovator and IS conservative strategies).Design/methodology/approachThis study used 159 match-paired questionnaires collected from Chinese firms to empirically test the hypotheses.FindingsResults show the positive direct and indirect impact of BDA on SC performance. Specifically, the lean and agile SC strategies mediate the relationship between BDA and SC performance. Furthermore, the results indicate that the IS innovator and IS conservative strategies differentially moderate the effect of the lean and agile SC strategies on SC performance. Specifically, the IS innovator strategy positively moderates the effect of the agile SC strategy on SC performance. By contrast, the IS conservative strategy positively moderates the effect of the lean SC strategy on SC performance but negatively moderates the effect of the agile SC strategy on SC performance.Originality/valueThis study provides a comprehensive understanding of how SC and IS strategies can help firms leverage BDA to improve SC performance.

Factors Affecting Dynamic Strategic Alignment in a Changing Environment: A Case Study of a Chinese SOE

Abstract Environmental factors significantly affect the dynamic strategic alignment of information systems (IS) in coping with a rapidly changing environment, especially for state-owned enterprises (SOEs) in emerging economies. By examining the case study of a medium-sized Chinese state-owned real estate company, this research aims to investigate what environmental factors affect SOEs’ strategic alignment. The thematic analysis method was used to analyse semi-structured interviews with staffs at all levels of the organisation and relevant strategy documents. The research develops a holistic model to illustrate the influencing factors from SOEs’ internal (i.e., organisational structure, culture and resources) and external environments (i.e., politics, economy, technology and national culture) while highlighting the overall influences from the nature of SOEs. It identifies that organisational resources, whose easy access is enabled by SOEs’ state-owned character, significantly reduce the need for strategic alignment to gain competitive advantage in the short term. In addition, SOEs’ inherent attributes of organisational structure and culture impede the social and structural integration between business and IT. Managerial implications are suggested with a particular emphasis on internal factors, such as developing IS/IT from organisational resources and cultivating the perception of the importance of IS. The paper also points to the importance of implementing government authorities’ policies and instructions about IS strategy.

Critical success factors of strategic information systems planning: a Delphi approach

PurposeStrategic information systems planning (SISP) has been identified as a key strategy underpinning an effective utilization of information systems (IS) to achieve the core objectives of an organization. This study aims at identifying, ranking and prioritizing factors that IS and business executives consider critical for the success of IS projects.Design/methodology/approachThis study adopted a qualitative research approach with a 3-round Delphi process to get experts' opinions on critical success factors (CSFs) necessary for successful SISP. A forty-two panel of experts was selected using defined criteria. Quantitative analyses of the data were performed using Kendall's coefficient of concordance and chi-square to obtain a consensus among the experts.FindingsThe findings revealed the top managers' understanding of strategic priorities, aligning IS strategies with the organizational strategic plan and availability of internal resources to deliver IS services as the first three key CSFs of SISP. Other highly ranked CSFs were the management's understanding of the role of IS and the need to educate top management on the importance of IT in supporting the business strategy.Originality/valueThe CSFs factors obtained in this study would lay a foundation for future research and could be incorporated into a new theoretical model of IS planning.

Information Systems Strategic Planning Using the Ward and Peppard Method

The application of information systems that have not been maximized at BPR Centradana Kapuas is due to the unplanned development of an information system that refers to the information system strategic planning document. This study aims to produce a strategic plan of information technology and systems that are appropriate and sustainable, as well as analyzing business areas and making strategic information so that it is easier to determine strategic decisions and can overcome problems that exist in BPR Pancur Banua Khatulistiwa. The research method used in strategic planning of this information system uses the Ward and Peppard Model. The proposed information system strategy planning is based on internal and external business environment analysis as well as IS/IT internal and external environmental analysis through SWOT analysis, SWOT Matrix, Value Chain Analysis, PEST analysis and IS/IT analysis which produces a portfolio for future information system needs.

The Applied Reality of the Human Resource Information Systems Strategy and Its Field Impact on Institutional Performance: A Descriptive and Exploratory Study of the Opinions of a Sample of Military Leaders in the Iraqi Ministry of Defense

The purpose of the current study is to shed light on the applied reality of the human resource information systems strategy in its dimensions (using the system, training on the system, providing technical support, supporting senior administrations, providing infrastructure) and the implications of that reality on the institutional performance of the Iraqi Ministry of Defense, where the ministry’s performance is represented in the following sub-dimensions: (Service improvement, efficiency and effectiveness, creativity and innovation) that are relevant to the activities of (planning and organization, work analysis and design, training, recruitment and employment, salaries, wages and bonuses). A sample of senior leaders has been chosen as a targeted sample of (181) managers. Their opinions are surveyed according to a questionnaire prepared for this purpose. The study attempts to address problem of the absence of applied digital indicators at the Ministry from which it can derive its strategies and activities that rely on the use of human resources information systems. Consequently, the present paper aims to diagnose the sample’s level of awareness of the intellectual frameworks of the study variables, as well as identifying the relationship and mutual influence between the study variables. These variables are expected to achieve the importance of guiding leaders digitally with indicators inspired by the reality of the work of the organization’s human resources in the Ministry that leads to accurate outputs based on scientific facts. The practical side has adopted non-parametric statistical tools to test the hypotheses of the work such as the median and the range. The present study has arrived at a final conclusion that the strategy of human resources information systems has dimensions that have been working effectively, such as (supporting senior departments), while it has regressed after (using the system).

Perencanaan Sistem Informasi Strategis Menggunakan Model Ward and Peppard (Studi Kasus : Klinik Yulia Asniati)

Purpose: This article aims to make strategic planning of information systems and application requirements in health clinics so that they can provide optimally, integrated, and innovative contributions that can unite all supporting aspects in achieving clinical business strategies to increase their competitiveness value in health services in Pagar Alam City.
 Research Methodology: This article uses a case study at the Klinik Yulia Asniati in Pagar Alam City using the Ward and Peppard strategic planning model. Based on multi-disciplinary literature, the Ward and Peppard Model uses a strategic planning framework and process that includes the external business environment analysis stages using the PEST method, the internal business environment analysis using the value chain method, internal and external IS/IT environmental analysis.
 Results: This analysis produces an IS/IT strategic planning using McFarlan Strategic Grid Analysis, this stage produces 13 application portfolios that are arranged based on the priority of business needs and information system strategies.
 Limitations: This article uses the Ward and Peppard model with PEST analysis methods, Michael's Porter value chain, and McFarlan Strategic Grid analysis. This article only uses data and cases at the Klinik Yulia Asniati, Pagar Alam City

Role of Information System Strategies, Business Intelligence and Analytics used to Enhance Firm Performance: Mediating role of Innovation Ambidexterity

The objective of this research is to examine the aspects of Information System (IS) strategies, Business Intelligence, and Analytics (BI&A) used to enhance firm performance. The main purpose of this study is to assess the influence of IS strategy, BI&A impact on firm performance as well as to demonstrate the association of innovation ambidexterity between BI&A and firm performance. Statistically analyzed results were based on data obtained from a survey questionnaire filled out by 322 Indonesian, China, Japan, and Malaysian Small and Medium Enterprises employees. The findings revealed that IS strategies, business intelligence, and analytics use have a significant influence on firm performance. The findings also revealed that innovative adaptability is a mediating factor in the favourable relationship between BI&A use and business success. All of the hypotheses were supported and the partial least squares method was used to test them.

Predictors of sexual function among men after myocardial infarction: a pilot study.

Sexual dysfunction often persists among men post-myocardial infarction (MI). While some cross-sectional and longitudinal research has been conducted, there are still no known modifiable targets for intervention. This pilot study aimed to model hypothesized predictive factors of higher sexual function in a cohort of men post-MI. In a longitudinal study design, sexual function (Male Sexual Function Index), sexual fear (Multidimensional Sexuality Questionnaire), anxiety and depressive symptoms (Patient-Reported Outcomes Measurement Information System), and utilization of coping strategies (Coping Strategy Indicator) data were collected at two weeks and three months post discharge for MI. Spearman correlations were estimated to examine associations among MSFI scores with the selected predictors at two weeks and three months. Linear regression models were conducted for sexual function while controlling for age. Fourteen men post-MI were analyzed. The average age of the sample was 59.79 years, 78.6% were married, and all were self-reported White race. Sexual fear and utilization of problem-solving and support-seeking coping strategies were moderately correlated with MSFI scores at three months. Increased use of problem-solving and support-seeking coping strategies were associated with increased sexual function at three months (support-seeking coping 1.47, p<0.01; problem-solving coping 0.95, p=0.02). Based on these preliminary findings, utilization of coping strategies may predict increased function score over three months. However, additional studies are needed to further examine these hypothesized relationships with a larger more diverse sample. Additional studies are needed of predictors of sexual function among women post-MI.

Management Principles for the Appraisal and Diffusion of Information Systems

In this paper, we bring to light the issue of appraising and diffusing information systems by small and medium scale enterprises (SMEs) in Ghana. The empirical data was gathered through an online questionnaire-based survey from 312 SMEs in Ghana. All these enterprises are registered members of the association of Ghanaian industries (AGI) and are confirmed users of information system. The framework of the study is developed based on the approaches found in technology management literature: management principles for disruptive technology, information system strategy, technological decision making and the technology acceptance models. The aim of the paper is to unearth management principles which allow SMEs in Ghana to appraise and diffuse information system successfully. We defined these principles through the comparison of known principles with the practiced principles of management of the small enterprises in Ghana and distilling the best management practices in information system appraisal and diffusion.

Can Intelligent Manufacturing Improve Enterprise Innovation Performance

With the rise and development of Industry 4.0, more and more manufacturing enterprises have begun to participate in intelligent transformation, and intelligent manufacturing has gradually become the future production mode of manufacturing enterprises. This research aims to analyze the impact of intelligent manufacturing on innovation performance and explore the contingency effects of R&D investment and the complexity of the organizational structure. Based on the perspective of information processing capabilities, this research believes that intelligent manufacturing can improve the information processing capabilities of enterprises through information collection, information transmission and information utilization, thereby promoting innovation performance. This study finds that to increase R&D investment can enrich the enterprise’s knowledge base, improve the enterprise’s absorptive capacity, and thus better execute the “search-select” cycle when the enterprise’s subunits solve problems, that is to improve the enterprise’s information processing capabilities, which, in turn, strengthen the relationship between intelligent manufacturing and innovation performance. This study also finds that the increase in the complexity of the organizational structure will reduce the enterprise’s ability to respond to environmental changes and the enterprise’s internal coordination capabilities, and therefore increase the difficulty of coordination between the enterprise’s subunits, to weaken the company’s information processing capabilities, which, in turn, weaken the relationship between intelligent manufacturing and innovation performance. This study verifies the positive impact of intelligent manufacturing on innovation performance, the positive moderating effect of R&D investment, and the negative moderating effect of the complexity of the organizational structure through the analysis of 136 corporate sample data. Firstly, this research not only enriches the theory of intelligent manufacturing from the perspective of deep organizational theory and logic, but also extends the “information system strategy” of information processing theory to “intelligent manufacturing strategy”. Secondly, this research not only establishes a theoretical connection between R&D investment and information processing theory, but also expands the mechanism of R&D investment on innovation performance from a contingency perspective. Thirdly, this research establishes a theoretical connection between the complexity of organizational structure and the core concepts of information processing theory to expand the information processing theory. Finally, this research also provides inspiration for the practice of intelligent manufacturing for enterprises.