Adoption Of Information Systems Research Articles

Information systems’ adoption in meta-organizations

Despite the increase presence and importance of meta-organizations in the modern society, little is known about the specificity of the inter-organizational information systems in this adopter configuration. Using an in-depth analysis of two case studies of meta-organizational information systems adoption – the French cooperative banks Caisses d'Epargnes and Crédit Agricole, we identify the main stages and challenges of the information system adoption, as well as the boundary-spanning roles, activities and objects that facilitate the implementation and coordination of these complex projects.

Crisis as driver of digital transformation? Scottish local governments’ response to COVID-19

Abstract The response to the COVID-19 pandemic has, from the outset, been characterized by a strong focus on real-time data intelligence and the use of data-driven technologies. Against this backdrop, this article investigates the impacts of the pandemic on Scottish local government’s data practices and, in turn, whether the crisis acted as a driver for digital transformation. Mobilizing the literatures on digital government transformation, and on the impacts of crises on public administrations, the article provides insights into the dynamics of digital transformation during a heightened period of acute demands on the public sector. The research evidences an intensification of public sector data use and sharing in Scottish local authorities, with focus on health-related data and the integration of existing datasets to gather local intelligence. The research reveals significant changes related to the technical and social systems of local government organizations. These include the repurposing and adoption of information systems, the acceleration of inter and intraorganizational data sharing processes, as well as changes in ways of working and in attitudes toward data sharing and collaborations. Drawing on these findings, the article highlights the importance of identifying and articulating specific data needs in relation to concrete policy questions in order to render digital transformation relevant and effective. The article also points to the need of addressing the persistent systemic challenges underlying public sector data engagement through, on one hand, sustained investment in data capabilities and infrastructures and, on the other, support for cross-organizational collaborative spaces and networks.

Adoption of information systems in OCB in the pandemic era mediates personality relationships, organisational culture on employee performance

Adoption of information systems in OCB in the pandemic era mediates personality relationships, organisational culture on employee performance

Extending the value of a CRIS with Research Data Management

In this paper we aim to analyse the adoption of Current Research Information Systems (CRIS) for Research Data Management (RDM). We show how CRISs hold a key role in facilitating the management and reporting of aninstitution's research activities and outputs – not only do they offer extensive functionality for researchers and research administrators to effectively manage all aspects of their research information, but are also integrating more and more with specialized RDM tools, Institutional Repositories (IR), and other external systems.This paper provides an overview of how CRISs have evolved and integrated to become a crucial part of the RDM chain, including the interoperability, registration, linking, and archiving of data.

Satisfaction of Primary Health Care Physicians Towards Electronic Health Information System (WAHED) in Al-Ahsa, Saudi Arabia 2022

Background: The implementation and adoption of the health information systems (HIS) in hospitals has increased globally in the recent years. A physician’s perception of such systems is a crucial determinant of their successful use. In this study, we aim to explore physician satisfaction levels with the electronic health information system and to identify the main factors affecting the satisfaction level of physicians. Methods: A cross-sectional study was performed among the primary health care (PHC) physicians in Al-Ahsa region of Saudi Arabia. Data was collected via a survey which was distributed using Google Forms. Physicians' satisfaction levels towards HIS were explored using a validated 19-item questionnaire and analysed in different categories. Results: A total of 215 primary health care physicians were included in the study. Reliability showed good internal consistency (α = 0.809). The aggregated satisfaction ratings for HIS based on the responses showed some variations. A total of 4 (2%) of the respondents gave an overall rating of ‘poor’ to the system, and 26 (12%) of them rated it as ‘fair’, 97 (45%) of them rated it as ‘good’, 80 (37%) of them rated it as ‘very good’ and 8 (11%) of them found the system ‘excellent’. Nationality (p=0.017), HIS training (p=0.001), and stress or burnout (p=0.001) were significant factors associated with physicians' satisfaction levels with the HIS. Conclusion: Overall, physicians were moderately satisfied with the HIS, and that various aspects of the system require improvement. Continued evaluation of installed systems and feedback from users must guide future improvements in the technology. Further research is required to investigate the causes of the physician’s stress/burnout, and non-trainee physician dissatisfaction, and improve the overall satisfaction among primary health care physicians.

Research on intelligent financial information framework and smarter university campus

China has entered the big data cloud era, and college financial information construction is key. Good financial information in schools and universities promotes an 'Intelligent campus' and improves financial management. This paper reviews current smart city and smart campus successes. The report defines smart campus principles and a tactical approach for its parts. IoT and cloud technology were the app's key extra infrastructure. This paper analyses colleges' financial information concerns from an 'Intelligent campus' perspective. It evaluates elements affecting the smart-university campus adoption of an intelligent financial information system. China's universities were surveyed using a cross-sectional questionnaire. The framework was based on IoT and cloud computing as the main supporting infrastructure, with eight main criteria and 25 sub-applications such as Smart Card or E-Card, Smart Classrooms, Energy Management, Adaptive Learning, Smart Transportation, Security and Safety, Optimisation and Analytics Data Center and Smart Facilities Services and the optimisation strategy to promote the construction of an 'Intelligent campus' in our university.

Constraints to Optimising Revenue Potential in Subnational Governments in Kenya: Lessons from Nairobi City County

Optimisation of revenue potential in the subnational governments in Kenya is core to meeting the their recurrent and development expenditure needs without overrelying on national government transfers. However, the subnational governments face constraints that limit their potential to enhance their revenue collections. Therefore, this study examines the constraints to own source revenue (OSR) collections in Nairobi City County (NCC), assesses challenges to optimal collection of parking fees, and identifies measures to address the challenges inherent to the collection of single business permits (SBPs) debts in the county. The study employed desk review and survey design targeting 170 key informants from the NCC Government and the Kenya Revenue Authority distributed across the 17 sub-counties. The study found that the major constraints to OSR collection in the NCC are inadequate revenue collection tools, equipment and machines (82%); inadequate capacity of the debt collection unit to follow taxpayers who default or delay in making payments (68%); poor tax education/awareness within the county (63%); below par adoption of information and communications technology systems combined with the prevalence of manual revenue collection in making payments (58%); inadequate staff numbers to collect the fees and charges (53%); and lack of legal framework (policies, rules and regulations) for collection of all the revenue streams (51%). The study also found that the main challenges to optimal collection of parking fees in the NCC are high parking fees; system failure; insecurity; unmarked parking lots; interference by parking boys; lack of parking spaces, among others. The study makes suggestions for addressing the challenges in the collection of SBPs debts and provides comprehensive recommendations on dealing with the identified constraints to revenue optimisation in the NCC, applicable to other subnational governments across sub-Saharan Africa.

Accounting information system adoption in multi-site organisations

Accounting information system adoption in multi-site organisations

The Impact of Top Management Support on the Behavioral Intention to Adopt Information Systems: A Literature Review

The Impact of Top Management Support on the Behavioral Intention to Adopt Information Systems: A Literature Review

Adoption and perception of farm management information systems by future Swiss farm managers – An online study

The use of digital technologies in agriculture offers various benefits, such as site-specific application, better monitoring, and physical relief. The handling of these technologies requires a specific skill set. Therefore, the question arises of when and how farm managers learn about digital technologies. Aiming to analyse the current situation, the present research investigated the role that digital technologies play in vocational training for future farm managers. Taking the example of farm management information systems (FMIS), the present study also analysed various predictors of adoption, including the effect of training. To investigate these research questions, an online survey among teachers and students of the farm management vocational programme across Switzerland was conducted in the spring of 2021. In total, 150 individuals participated, 41 of whom were teachers. Participants answered questions about the learning content in the farm management programme and their perception of digital technologies in general. Students further reported whether they already had a farm they would be managing in the future and how they perceived FMIS. The results indicate that both teachers and students are convinced that digital technologies play an important role in agriculture and will gain more importance in the future. A substantial part of 43% of the students who participated indicated that they had learned neither about digital technologies during their basic agricultural training nor the subsequent farm management programme. In terms of FMIS, 51% of the student sample indicated that they had never heard about FMIS during their agricultural training. While having learned about FMIS was not a significant predictor for adoption, gender, perceived ease of use, and intention to use more digital technologies in the future significantly predicted the adoption of FMIS. The paper concludes that, to support the adoption of digital technologies and FMIS specifically, training for future farm managers should focus on how to operate an FMIS to increase the perceived ease of use of this technology.

The Impact of Information Systems Implementation in the Greek Manufacturing Enterprises

Purpose—The purpose of this study is to assess the impact of Information Systems (ISs) implementation in Greek industry. The main issues that are explored through this survey in regards to IS adoption are the financial and nonfinancial benefits that are derived due to IS adoption. The study also investigates the effect that IS adoption had in several business areas in regards to the factor of financial performance. Design/methodology/approach—The survey that was conducted was questionnaire based. Of the 96 valid responses that were received, 83 of them implemented at least one IS. Those 83 responses were analyzed statistically. Several statistical tools were used for that, such as: nonparametric χ2 tests for homogeneity, Cronbach Alpha method for the reliability of the questionnaire, and Mann–Whitney U tests. Findings—The results suggest that the majority of industry in Greece has implemented—at least—the ERP to conduct their business. In addition, most of them use a combination of not more than three ISs. The respondents are also satisfied by the financial impact of IS adoption. Inventory and warehouse management, along with customer service, were most positively affected by IS implementation. On the other hand, returned products reduction and the relationship with the suppliers were less positively affected by IS adoption. Research limitation/implications—The study has a limitation of being conducted in North Greece and not in the whole country. Originality/value—The paper constitutes an empirical research in regarding the financial and nonfinancial contribution of IS adoption in Greek industry. There are rather limited studies that have been conducted in Greece regarding IS implementation and the impact it poses in business affairs. The financial crisis along with the political instability that Greece has faced in the last decade makes it interesting to explore the influence of IS adoption in manufacturing enterprises. Usually, those studies are conducted in more developed countries where the financial and political environment is more stable.

The Adoption of Geographic Information Systems in the Public Sector of Saudi Arabia: A Conceptual Model

The development of fuzzy sets in geographic information systems (GIS) arose out of the need to handle uncertainty and the ability of soft computing technology to support fuzzy information processing. Fuzzy logic is an alternative logical foundation coming from artificial intelligence (AI) technology with several useful implications for spatial data handling. GIS has been found to have a crucial role in the performance of public sector organizations (PSO). However, the literature shows no universal model to support and shed light on GIS adoption, which lessens the chances for effective GIS adoption and usage. Therefore, a new model is needed for successful adoption and eventual enhanced organization’s performance. Thus, there is a need to investigate the factors that can bring about GIS adoption. Models for GIS adoption in literature are few and far between, and the few that exist are not applicable as they do not cover all the significant factors that can contribute to adoption success. Hence, this paper brought a GIS adoption model for PSOs to promote their performance. The model was developed through the extension of the Technology Acceptance Model (TAM) in addition to the DeLone and McLean’s Success Model. The study involved interviews with ten experts in ranking the extracted factors, and data was analyzed through thematic analysis. On the basis of the obtained analysis findings, the fundamental factors were found to be significant in their effects, and GIS adoption sufficiently related to the overall performance. Thus, the study contributes to the body of knowledge by filling the gap in the literature.

User involvement and satisfaction levels of health information systems during the design and development phase

Objectives: Many factors affect adoption of health information systems, user involvement and satisfaction are some of the main factors of user adoption of health information systems. Despite the benefits due to social, cultural, organizational and technological factors some of the benefits become complex and difficult to achieve in practice. Both users and development team lack time due to busy schedules, sometimes disagreements between the users and the project team to reach concurrence, user at time might lack the necessary skills and knowledge to effectively participate in the design process. This study will investigate the user involvements and satisfaction levels of health information systems during the design and development phase. Methods: Cross sectional survey was utilized. Several existing tools were modified and used for the study namely Patient Satisfaction Questionnaire, Usefulness, Satisfaction, and Ease of use (USE) Questionnaire and Purdue Usability Testing Questionnaire. Structured equation models (SEM) analysis was used in the analysis. Ordinal regression statistics was used. Results: User involvement and satisfaction measure as the dependent variable and the user participation during the design and development of the health information systems as the independent variables. For every one unit increase in independent variable there is a predicted increase (of a certain amount) in the log odds falling at a higher level of the dependent variable. Generally showing that as scores increase on the independent variables, there is an increase probability falling at a higher level on the dependent variable. Conclusions: User involvement and participation has positive impact on the satisfaction levels of users during the design and development of the health information system.

Implementing Vertical Integration in the Industry 4.0 Journey: Which Factors Influence the Process of Information Systems Adoption?

One of the key principles of Industry 4.0 is the implementation of vertical integration, which considers the integration of information systems from different hierarchical levels in a company to support decision-making with real-time data flows. Companies face challenges when they want to implement vertical integration, which is not trivial due to the risks inherent to the decision stages of adoption. We investigate the main factors influencing the different stages of adoption of vertical integration to provide a clearer view of what managers should consider at each stage. We adopt a multi-case study approach based on the investigation of ten companies that followed this adoption process. We develop a framework with 22 factors deployed in the three stages of decision (knowledge, persuasion, and final decision) and three main dimensions of analysis: technology, organization, and environment. We analyze the potential tensions between these factors and show how managers should balance such factors during the decision stages.

Evaluating the Influence of Performance Expectancy on the Adoption of Students’ Information System in Higher Learning Institutions

The application of computer-based information systems in higher learning institutions as a catalyst to enhance academic performance is inevitable in the 21st technology-oriented century. The intent of this study was to evaluate the influence of performance expectancy on the adoption of MOODLE as one of the learning information systems in higher learning institutions. Specifically, the performance expectancy is measured by quickness for accomplishment of class tasks, confidence on improvement in academic performance, usefulness of the system in study activities, actual improvement in academic performance, usefulness in enhancing learning activities, and improvement of accessibility and download of learning materials. Simple random sampling was used to obtain a total of 97 respondents from the population of about 3,000 students of the Institute of Accountancy Arusha (IAA). This study used a structured questionnaire as a tool of data collection. Descriptive statistics, and correlation analysis were used for data analysis. The findings indicate that 67% of the respondents supported that the system enables them to accomplish their tasks quickly and timely, 45% agreed that the system enables them to improve the confidence for better academic performance, 67% supported the usefulness of the system in their studies, 54% agreed that the system helped them towards the improvement in actual academic performance and 80% supported that the system provides access to download learning materials. On the basis of these research findings, it can be argued that the performance expectancy is somehow capable of influencing the adoption of student information system in higher learning institutions. It is argued that most of students find MOODLE helpful and supportive in achieving their academic targets. It is recommended for IAA to encourage students and learners to make full use of MOODLE so as to enjoy the embedded potentials and benefits. Further studies can be carried to investigate on the extent to which the performance expectancy influence the adoption of Students’ Information System in other levels of educational institutions such as secondary schools.

The Influence of Situational Involvement on Employees’ Intrinsic Involvement During IS Development

The accelerated pace of digital technology development and adoption and the ensuing digital disruption challenge established business models at many levels, particularly by invalidating traditional value proposition logics. Therefore, processes of technology and information system (IS) adoption and implementation are crucial to organizations striving to survive in complex digitalized environments. In these circumstances, organizations should be aware of and minimize the possibilities of not using IS. The user involvement perspective may help organizations face this issue. Involving users in IS implementation through activities, agreements, and behavior during system development activities (what the literature refers to as situational involvement) may be an effective way to increase user psychological identification with the system, achieving what the literature describes as intrinsic involvement, a state that ultimately helps to increase the adoption rate. Nevertheless, it is still necessary to understand the influence of situational involvement on intrinsic involvement. Thus, the paper explores how situational involvement and intrinsic involvement relate through a fractional factorial experiment with engineering undergraduate students. The resulting model explains 57.79% of intrinsic involvement and supports the importance of the theoretical premise that including users in activities that nurture a sense of responsibility contributes toward system implementation success. To practitioners, the authors suggest that convenient and low-cost hands-on activities may contribute significantly to IS implementation success in organizations. The study also contributes to adoption and diffusion theory by exploring the concept of user involvement, usually recognized as necessary for an IS adoption but not entirely contemplated in the key adoption and diffusion models.

Examining User Intention Toward Cloud-Based Accounting Information System Adoption

This research examined the association of users perceived ease of use, usefulness, and risks with the intention of cloud-based accounting information systems (AIS) adoption. The research involved 41 small-medium enterprises (SMEs) in Bandung as the samples of the study. The data was collected using a questionnaires instrument with a purposive sampling technique. The results showed that perceived ease of use (PEOU) and usefulness (PU) was positively associated with adopting a cloud-based accounting information system. Meanwhile, the perceived risk (PR) had no significant influence on the cloud-based accounting information system’s perceived usefulness (PU). However, the perceived risk significantly influenced to intention to use (IU) cloud-based accounting information system.

Descriptive literature review of human resource information systems (HRIS) adoption issues in the health sector, South Africa

No organisation is ever static. For several reasons, each organisation reviews its aims and objectives from time to time. These reasons may be internally or externally driven. They could also be politically, economically and or socially motivated. Research has established that most of the attempts at bringing about change are based on the needs of employees and customers. Essentially, for the purposes of better management of employees and customers, human resource information systems (HRIS) are touted as the panacea for effective and efficient health sector service delivery. Focusing on South Africa, this paper used the descriptive literature review method to determine HRIS adoption issues within the health sector of South Africa. As an important sector in any growing economy, the health sector in our view benefits from a constant review of its mission. Within the context of South Africa, substantial emphasis is yet to be placed on health sector effectiveness. Elsewhere, in other regions and continents, research on HRIS adoption within the health sector suggests that its adoption is problematic but useful. The South African health sector is yet to fully embrace this technology and as a result is suffering from employee dissatisfaction, brain drain, and general maladministration. Investment in HRIS research is therefore instructive especially within the context of South Africa. What we have found through this review is that investing in HRIS is crucial; however, it requires thorough consideration for its funding, infrastructural support, and skilled manpower among others.

The influence of user involvement in information system adoption: an extension of TAM

The influence of user involvement in information system adoption: an extension of TAM

Switching behavior in the adoption of a land information system in China: A perspective of the push–pull–mooring framework

The exploration of the general antecedents of what would cause users to adopt innovative information technologies in land sectors is critical for digital transformation in terms of governance. This empirical study employs a push-pull-mooring (PPM) framework (a paradigm that originated from the human migration theory), to examine why users would switch from the traditional paper-based work pattern to land information system (LIS) applications. Based upon the relevant technology adoption theories, a couple of determinants have been integrated into the PPM framework. The land sectors undergoing digital transformation in China have been chosen for such analysis and investigation. Data collected from 208 public servants at administrative county level in China are analyzed to test the proposed hypotheses, using the structural equation modeling (SEM) technique. The results show that push factors (such as dissatisfaction with traditional work patterns), and pulling factors (such as perceived usefulness, perceived ease of use and subjective norms) positively affect switching intention. Meanwhile, mooring factors such as inertia hinder switching behavior. Based on these findings, several behavior interventions and land information usage policy suggestions are put forward to promote the digital transformation in land sectors.