In the digital age, as an important institution to promote the popularization of social culture and enhance public cultural services, grass-roots cultural centers are facing new challenges in effectively serving special groups and promoting cultural inclusiveness and social equity. Based on the significance of the service system for special groups in the construction of grass-roots cultural centers, this paper puts forward some strategies, such as increasing capital investment, introducing new digital technologies, and actively cultivating and introducing cultural professionals, to solve the problems of limited capital investment, imperfect barrier-free facilities and shortage of cultural professionals in the service of special groups in grass-roots cultural centers. It provides theoretical guidance for the construction of the service system of grass-roots cultural libraries, and also provides a useful reference for promoting the diversity and inclusiveness of social culture.