Information And Communication Technology Industry Research Articles

A quantitative study exploring the acceptance of the eHealth model for mental wellness among digital workers

eHealth makes use of information and communication technologies (ICT) to improve health. In the digital age, the use of eHealth applications and other health-related applications has gained popularity,particularlyduring theCOVID-19 pandemic. As a result of the pandemic, many uncertainties havearisen, causing stress andaffecting the mental health of many skilled workers in the digital industry, particularly in the ICT, computing, and creative media industries.eHealthapplicationshavethe potential to benefit people's health. As a prerequisite for effective implementation of eHealth for mental wellness (EHMW), this paper examines the acceptance of EHMW amongdigital workersin Malaysia. The objectives of this research are two-fold:1) To explore the acceptance of EHMW amongdigital workersin a localPremier Digital Tech Institution(PDTI), and 2)To explore how these talents' demographic profiles, mental health literacy and workplace wellness influence their acceptance of EHMW. Methods:This research surveyed41digital workerswho played vital roles in providing digital skills at a tertiary education level. Results:Mostrespondentsagreed that eHealthwas appropriate for managing mental wellness. Among the three eHealth domainsfor managing mental wellness, the acceptance level is the highest for the application domain of "interacting for health",with malerespondentsmore likely to accept the use ofEHMW. Conclusions:This small-scale survey could not fully examine theacceptance ofeHealth anditsusage patterns for mental wellness amongdigital workersin Malaysia. Future research will target moredigital workersin Malaysia.This research addresses the research gap ontheeHealth perspectives ofdigital workerson their acceptance,and the potential influence of demographic profiles, mental health literacy, and workplace wellness on EHMW's acceptance of digital health tools/platforms to promote their mental wellness.

The Decomposition of Information and Communication Technology Products Trading: A Case Study of China

Technology is recognised as one of the most important factors in world economic development, particularly contributing to the trade growth of information and communications technology (ICT) products. The decomposition of export growth has been a popular way to analyse how trade has been influenced since 2000. However, there is little investigation regarding the structure of ICT product trading of China, which is the de facto largest trader of ICT goods export and import. This paper contributes to the existing methods with a non-parametric model. The coefficient estimates which functions of their factors represent a dynamic analysis of the factors’ influence on decomposed trade growth. The empirical study shows that China’s strategy tends to be conservative, as the growth of trade to developed countries mostly came from the volume increase of existing trade lines instead of the increase of trade varieties. Suggestions include that the trade growth could benefit from resource reallocation in ICT industries and the procedure simplification of exporting ICT products. This paper also provides empirical evidence that the Belt and Road Initiative (BRI) increased the trading volume and frequency by completing the transportation chain and decreasing the variable trade costs. Furthermore, suggestions are provided on improving the impact on the globalisation of ICT.

Feeling “holier than thou”: exploring the critical nexus between project governance, exploitative leadership and multi-dimensional success in ICT projects

PurposeProject managers are under a never-ending pressure to demonstrate the expected value of projects to the project sponsors; however, in most cases, project managers fail to realize this strategic value due to the loopholes left in project governance throughout various stages of the project life cycle. Furthermore, another root cause of project failure might be linked to an exceedingly self-interested project leader who is exploitative of his/her team. This is a recurring yet still unexplored aspect of destructive leadership that requires attention from the scientific community as well as practitioners. Hence, the present study explored the relationship between project governance and information and communication technology (ICT) project success, as well as the moderating effects of exploitative leadership on this relationship.Design/methodology/approachWith this aim, 357 responses were collected from project professionals in the emerging ICT industry in Pakistan, and the results were analyzed using structural equation modeling (SEM) with partial least squares (PLS).FindingsThe findings provide new evidence that project governance significantly improves project success opportunities in the ICT industry; however, this relationship is negatively moderated by exploitative leadership.Originality/valueThe study findings extend the project leadership literature by uncovering the influence of the dark side of project leadership (i.e. exploitative leadership), in addition to revalidating the impact of project governance on project success through a multi-dimensional context.

RETRACTED ARTICLE: The relationship between open technological innovation, intellectual property rights capabilities, network strategy, and AI technology under the Internet of Things

The problems faced by the open technological innovation of China’s new ICT (information and communications technology) industry under IoT (Internet of Things) technology are expected to be analyzed to improve the overall innovation ability and ensure the sustainable development of related industries. An evaluation model is constructed for open technological innovation in the IoT industry by analyzing the development of IPR (Intellectual Property Rights) management, network strategy, and AI (artificial intelligence) technology under the development of IoT technology. Meanwhile, IBM SPSS Statistics 20.0 and IBM SPSS Amos 19.0 are used to analyze the data information of 306 enterprises in the information technology industry. Besides, the proposed hypotheses are verified by factor analysis, multiple regression, and Back Propagation Neural Network. Finally, a new evaluation index system is constructed for open technological innovation in the new ICT industry. The development of IoT technology provides a primary guarantee for the open technological innovation of the new ICT industry, and the network strategy has the greatest influence on the internal knowledge output mode. Besides, the experimental results indicate that the IoT and artificial intelligence have a critical display value for the open technological innovation of the emerging ICT industry, with the highest weight ratio of 48.25%. This result demonstrates that artificial intelligence is positively correlated with the external input information. Intellectual property management is a crucial guarantee of open technology innovation in the ICT industry. The evaluation model of open technological innovation in the ICT industry has good performance through case analysis, with the highest accuracy of 91.25%. Therefore, the evaluation index system reported here can reflect the important factors affecting the development of innovative technology, which can provide a theoretical basis and practical value for improving the existing open technology innovation system.

The Relation between Intellectual Property Management and Firm Performance of Vietnamese Firms in the Information and Communication Technology Industry (ICT)

Information and Communication Technology (ICT) is a core of the knowledge economy and among the most potential industries of Vietnam for the upcoming years. As in an industry with a high content of innovation and intellectual properties, ICT firms are required to have a wise intellectual property strategy to assure their preposition and sustainable development. Meanwhile, studies on intellectual property of Vietnam have hardly touched upon the management perspective, especially the firm management perspective. Therefore, this study examines the impacts of intellectual property management on firm performance in ICT industry of Vietnam. Intellectual property management is assessed through four levels, namely Awareness, Registration, Exploitation and Management, and Protection. Four measurements of firm performance are profitability, revenue growth, market share and the ability to maintain stable jobs and benefits for employees. Data obtained from 122 Vietnamese ICT firms indicates that each level of intellectual property management has a positive impact on firm performance. The findings provide a scientific basis for improving intellectual property management of ICT firms and Vietnamese firms in general.

A quantitative study exploring the acceptance of the eHealth model for mental wellness among digital workers

Background: eHealth makes use of information and communication technologies (ICT) to improve health. In the digital age, the use of eHealth applications and other health-related applications has gained popularity, particularly during the COVID-19 pandemic. As a result of the pandemic, many uncertainties have arisen, causing stress and affecting the mental health of many skilled workers in the digital industry, particularly in the ICT, computing, and creative media industries. eHealth applications have the potential to benefit people's health. As a prerequisite for effective implementation of eHealth for mental wellness (EHMW), this paper examines the acceptance of EHMW among digital workers in Malaysia. The objectives of this research are two-fold: 1) To explore the acceptance of EHMW among digital workers in a local Premier Digital Tech Institution (PDTI), and 2) To explore how these talents' demographic profiles, mental health literacy and workplace wellness influence their acceptance of EHMW. Methods: This research surveyed 41 digital workers who played vital roles in providing digital skills at a tertiary education level. Results: Most respondents agreed that eHealth was appropriate for managing mental wellness. Among the three eHealth domains for managing mental wellness, the acceptance level is the highest for the application domain of "interacting for health", with male respondents more likely to accept the use of EHMW. Conclusions: This small-scale survey could not fully examine the acceptance of eHealth and its usage patterns for mental wellness among digital workers in Malaysia. Future research will target more digital workers in Malaysia. This research addresses the research gap on the eHealth perspectives of digital workers on their acceptance, and the potential influence of demographic profiles, mental health literacy, and workplace wellness on EHMW's acceptance of digital health tools/platforms to promote their mental wellness.

Sustainable Production Clauses and Positioning in the Global Value Chain: An Analysis of International Investment Agreements (IIA) of the ICT Industry in Developing and Developed Markets

Positioning in the global value chain (GVC) reflects the level and kinds of value creation of a firm or industry. The value creation can be on the upstream or downstream of the value chain. This study explores the effects of sustainable production clauses on the economic and physical positioning of information and communication technology (ICT) firms in the global value chain (GVC). We examined 2107 international investment agreements (IIA), signed by 54 countries that represent 70% of the global investment agreements. The empirical results show that the sustainable production intensity clauses in the IIAs have a significant impact on the positioning of ICT’s in the GVC. However, the degree of impact on the economic scale of participation and physical location in the GVC differs. The heterogeneity test shows that the sustainable production intensity clauses of IIAs between developed and developing countries affect positively and significantly the physical and economic locations in the GVCs. This is less significant while the IIAs are signed between the developed markets. These findings demonstrate that countries should consider sustainable production principles and responsible business conducts while signing the IIAs, and ensure their implementation while participating in the GVCs. This process can enhance value creation by moving towards higher value creation activities within the GVC.

Application of Data Envelopment Analysis (DEA) in Information and Communication Technologies

The consistent improvements and fast-growing trend of information and communication technology (ICT) have impacted all areas of society and the economy. In 2020, with the sudden pandemic of COVID-19, businesses worldwide faced great challenges and had to transform and become digital-native enterprises by using data analytics, digital business platforms and personalized customer approaches. In such a digital era, innovation, entrepreneurial dynamism and ICT are the key ingredients for business' success and sustainability. Furthermore, it has become very clear that the influence of the ICT industry on economic growth is immense. Therefore, it should not come as a surprise that the interest in research of the ICT industry is great. Data Envelopment Analysis (DEA) is the leading non-parametric mathematical technique for assessing performance and measuring efficiency of complex entities called Decision-Making-Units (DMUs), by conversion of multiple input variables to multiple output variables. DEA has experienced rapid growth in use in many areas ever since its introduction by Charnes, Cooper and Rhodes in 1978. The purpose of this paper is to present and describe Data Envelopment Analysis as the leading mathematical programming technique for data analysis and to provide an extensive literature review, to identify the studies implementing the DEA methodology in Information and Communication Technologies (ICT) and to present its findings. Furthermore, this study's goal is to inspire and encourage researchers to employ this methodology in the fields of ICT and to give guidance for future research in this area.

Reduction of the Information Gap Problem in Industry 4.0 Projects as a Way to Reduce Energy Consumption by the Industrial Sector

Reducing energy consumption should be treated as crucial for contemporary information and communication technology (ICT) projects under conditions of Industry 4.0. This research proposes a wider look at the factors influencing the success of ICT industry projects, considering not only technological and procedural conditions or implementation methods but also information and competency resources, thus allowing for correct decisions to be taken during project implementation. The article analyzes the information gap in Industry 4.0 projects completed in enterprises based in Poland, following the concept of sustainable development and minimization of energy consumption. The research was completed between 2018 and 2021 in medium enterprises, and the result is a qualitative characteristic of the information gap in ICT projects from the client’s perspective. The research can help develop a complete methodology for Industry 4.0 ICT projects to limit the level of uncertainty and risk while reducing energy consumption.

A quantitative study exploringtheacceptance of theeHealthmodel formentalwellness amongdigital workers.

eHealth makes use of information and communication technologies (ICT) to improve health. In the digital age, the use of eHealth applications and other health-related applications has gained popularity,particularlyduring theCOVID-19 pandemic. As a result of the pandemic, many uncertainties havearisen, causing stress andaffecting the mental health of many skilled workers in the digital industry, particularly in the ICT, computing, and creative media industries.eHealthapplicationshavethe potential to benefit people's health. As a prerequisite for effective implementation of eHealth for mental wellness (EHMW), this paper examines the acceptance of EHMW amongdigital workersin Malaysia. The objectives of this research are two-fold:1) To explore the acceptance of EHMW amongdigital workersin a localPremier Digital Tech Institution(PDTI), and 2)To explore how these talents' demographic profiles, mental health literacy and workplace wellness influence their acceptance of EHMW. Methods:This research surveyed41digital workerswho played vital roles in providing digital skills at a tertiary education level. Results:Mostrespondentsagreed that eHealthwas appropriate for managing mental wellness. Among the three eHealth domainsfor managing mental wellness, the acceptance level is the highest for the application domain of "interacting for health",with malerespondentsmore likely to accept the use ofEHMW. Conclusions:This small-scale survey could not fully examine theacceptance ofeHealth anditsusage patterns for mental wellness amongdigital workersin Malaysia. Future research will target moredigital workersin Malaysia.This research addresses the research gap ontheeHealth perspectives ofdigital workerson their acceptance,and the potential influence of demographic profiles, mental health literacy, and workplace wellness on EHMW's acceptance of digital health tools/platforms to promote their mental wellness.

The Tension Between Growth and Innovation Led Greenhouse Gas Reductions in the Information and Communication Technology and Media and Entertainment Sector: A Case Study of AT&T Inc.

With scientific consensus on climate change and growing public concern, firms are recognising the multiple risks associated with inaction on their Greenhouse Gas (GHG) emissions. The Information and Communications Technology (ICT) and Entertainment & Media (E&M) sectors provide essential communications services, that are foundational for much of the modern world's social and economic systems. The ICT sector has already demonstrated success in innovations that enable emissions reductions. At the same time, the ICT industry is demanding an increasing share of global energy resources. AT&T Inc. is a significant actor in the ICT and E&M sectors providing a valuable case study for carbon management approaches and outcomes. They have demonstrated a year-on-year reduction in their emissions largely driven through abatement strategies in their fleet, electricity generation, and consumer electricity use. While technological innovations have historically neutralised the increasing demand for energy, this trend is predicted to shift in the coming decade. Achieving AT&T’s 2035 target of being carbon neutral will require significant efforts in transitioning to renewable energy sources, at the same time as developing technological solutions for the wider community.

Interrogating the contemporary english language needsfor the ICT industry in the namibian context

New digital technology advances throughout the globe are principally responsible for the impetus behind themodern information and communications technology (ICT) industry’s requirement for English language skills. Thereis a steady increase in highly computerized new machinery, each with more complex, difficult-to-understandinstruction manuals that demand a correspondingly high degree of linguistic proficiency. Thus, students studyingcomputer science need access to subject-specific English for both immediate usage and long-term careerdevelopment. Due to these constant changes and rapid advancements in the technology sector, it was essential toconduct research on the current needs of the ICT industry. It is essential for graduates and professionals in the ICTindustry to be able to communicate fluently with teams working in the same field but located in different parts ofthe world. This can be in the form of written manuals or conversation. The purpose of this study was to interrogatethe contemporary English language demands for the ICT industry and the necessary proficiency required ofundergraduate ICT majors. The theoretical underpinning of this research was the Material Design Model proposedby Hutchinson and Waters (1). A mixed-methods research approach was used. The total number of participantsthat took part were 170 (N= 170), thus that is what the sample size was based on. Using convenience sampling,a sample size of 118 was drawn. The results indicated that ICT students often lacked skills in essay writing. Thestudents’ lack of technical language skills seriously weakens the strength of their scientific argument. Studentsare recommended to attend subject-specific language courses in order to prepare for their present academicand future professional language demands. The study indicated that the existing curriculum for computer sciencestudents does not adequately prepare them for the kinds of work that would be available to them in the ICT sector.The study recommends utilizing education support professionals (ESP) professionals to teach English in Science,Technology, Engineering, and Mathematics (STEM) courses, with a focus on using examples from specializedjournals, magazines, and blog channels. The study concludes by suggesting that instructors of computer sciencelanguage be incentivized to increase their usage of specialized scholarly terminology in their classrooms.

ИНВЕСТИЦИИ В ИНФОРМАЦИОННО-КОММУНИКАЦИОННУЮ ОТРАСЛЬ РЕСПУБЛИКИ КОРЕЯ КАК КЛЮЧЕВОЙ ФАКТОР РОСТА ЭКОНОМИКИ

The dynamics of today's South Korean economy have been studied and the key factors that have a significant impact on its growth have been identified. The object of the study is the volume of investment in the information and communication industry in the Republic of Korea. The subject of the study is the peculiarities of investment activity in the Republic of Korea in the information and communication industry and the relationship with the economic growth of the country. Thus, the purpose of the study is to investigate the existence of a causal relationship between the volume of investment in ICT and economic growth of the national economy of the Republic of Korea, considering also foreign direct investment and the number of companies in the information and communication industry in the country. One of the main challenges at this stage of economic development is to increase investment activity from internal and external actors for sustainable economic growth. Research methodology and methods. The study proposes an integral indicator of the volume of investment in ICT, GDP, foreign direct investment and the number of organizations in the ICT industry used in international research in the analysis of the growth factor of the economy of the country. Econometric models have been built to analyze the effectiveness of investment in ICT to stimulate economic growth as a whole. Based on the correlation analysis of seasonally adjusted quarterly time series for the period from 2005 to 2021, available from the Korean Statistical Information Service (KOSIS), an econometric model has been developed to determine the degree of influence of repressors on the country's GDP. It means that investments in information and communication technologies (ICT) are interconnected with the growth of the GDP of the Republic of Korea. With an increase in investment in ICT by one thousand US dollars, GDP increases by an average of 9.9 billion won (7.7 million US dollars). Is is also found out that foreign investments (FDI) in the telecommunications industry are not so effective and with their growth, GDP increases by 0.04 billion won (32 thousand US dollars). The ICT investment strategy disclosed in this study is particularly useful for policy makers planning economic growth in South Korea and other ICT-rich countries because promoting the use of ICT across all sectors requires the creation of legal and policy frameworks

Elderly Forgotten? Digital Exclusion in the Information Age and the Rising Grey Digital Divide.

Background: Information and Communication Technology (ICT) is being spread at an unprecedented rate across the globe. Yet, new research suggests that digital divide is not only continuing but also deepening at the same time. After access to basic ICT equipment, it is now the lack of skills and quality of hardware and software that leads to a continuing digital divide. Digital divide which is specifically related to elderly is known as grey digital divide. Objectives: The focus of this paper is to review and analyze recent relevant research on grey digital divide which is fast emerging as a major challenge in the era of ageing. A side objective is to raise implications for theory and practice discourses to minimize grey digital divide. Method: Literature on digital divide and grey digital divide is reviewed to gather relevant knowledge on the grey digital divide. The articles were filtered according to the relevance for grey digital divide in the present age. Literature review spanned over a 5 years’ timeline to discuss the current trends on the topic. Results: Results indicate a rising problem of ageing, mainly in developed countries. Grey digital divide constitutes a major challenge for elderly to participate and benefit from the digital revolution. Elderly face problems for basic tasks such as booking tickets or renewing bus cards to claiming old-age benefits because most of the systems are digitized. Another challenge is the social exclusion faced by elderly because they cannot connect with peers through digital networks due to lack of digital skills. This situation is also observed in developing countries, although in developing countries elderly get immediate help from family members due to the family system of joint living. Implications and future directions: A practical implication of this research can be a full-scale fieldwork in different countries of the world to further understand the grey digital divide. Joint collaboration between ICT and healthcare industry may result in revolutionizing of ergonomic ICT products and services which are elderly-friendly. It would be interesting to know how culture impacts grey digital divide across various countries.

Intellectual landscape of research on change management: a bibliometric analysis

PurposeThis study aims to illustrate an overarching picture of the knowledge base on change management, including contributing authors, institutions and countries. The study also aims to elicit the intellectual structure of the knowledge base using science mapping.Design/methodology/approachThe authors engaged 1,457 published documents, generated from a SCOPUS search, to analyse research conducted in the area of change management. Bibliometric indicators such as authors, institutions and countries were used in the analysis. Additionally, science mapping analyses such as keyword co-occurrence and co-citation were also performed using VOSviewer.FindingsThe findings indicated that scholarly work in the field of change management is on the rise. Furthermore, while the contribution from different regions of the world was observed, the most impactful scholarly works came from the West and Asia. Finally, it was found that research on change management could be classified into four schools of thought; engineering and information and communication technology (ICT) industry, organisational aspects of change, leadership aspects of change and human aspects of change.Originality/valueThis study contributes to the knowledge base on change management by creating an intellectual landscape of the existing research. The results demonstrated that the existing literature on the topic forms four broad clusters of knowledge and that the ICT industry is the current epicentre of research in this area. These findings could benefit researchers, as well as practitioners in streamlining their actions towards the most relevant and critical areas on the topic of change management.

Positive Affect Predicts Turnover Intention Mediated by Online Work Engagement: A Perspective of R&D Professionals in the Information and Communication Technology Industry.

Remote work has become the most popular approach during the COVID-19 lockdown; however, remote work engagement is an issue which creates challenges for human resource management. Some individuals engage in work no matter how difficult the job is, but some people’s minds wander, no matter how simple the job is. To address this issue, this study drew on trait activation theory, which indicates that one’s positive disposition may affect one’s turnover intention mediated by work engagement, to formulate a research model to test the associations among R&D professionals. Questionnaires were distributed to R&D professionals working in China information and communication technology (ICT) through several Instant Message groups. In total, 386 valid questionnaires were collected for confirmatory factor analysis with structural equation modeling to verify the research model. The study found that positive affect can positively predict three types of remote work engagement: the cognitive, emotional, and behavioral engagement of R&D personnel. All three types of remote work engagement of R&D personnel can negatively predict their turnover intention. The results suggest that if human resource managers working in the ICT industry want to reduce the turnover intention rate of R&D workers under pressure from COVID-19, they should enhance workers’ remote engagement by selecting R&D workers with a high level of positive affect.

Trade Openness and Green Total Factor Productivity in China: The Role of ICT-Based Digital Trade

The vigorous development of modern information and communication technology (ICT) has driven the digital trade featured by the ICT technique and industry as the carrier. This study empirically tests the impact of ICT-based digital trade openness on green total factor productivity (GTFP) by selecting ICT as the representative digital trade data of 30 provinces in China over the timespan 2002–2018. We employ the slack-based model and global Malmquist–Luenberger (SBM-GML) estimation method to calculate the provincial GTFP and explore the heterogeneous impact of digital trade openness on GTFP through the scale effect, technology effect, and structure effect. In terms of empirical results, the panel fixed model and panel quantile estimation model both suggest the same findings. With the continuous expansion of the scale of digital trade, its scale effect has a significant inhibitory effect on GTFP, whereas the structure effect combined with human capital and the technology effect correlated with technological research and development (R&D) have a significant promoting effect on GTFP. The panel quantile regression model reveals that the interaction intensity increases gradually from a low quantile to high quantile. Further robustness tests also verify the consistency and stability of the results. Finally, the study puts forward corresponding practical suggestions for the construction of a high-quality open pattern of digital trade and the coordinated development of GTFP. The specific policy implications include the following: (1) Emphasize on the penetration and connection effect of the new generation of ICT, and strengthen the construction of enterprise informatization. (2) Expand digital trade openness and broaden the field of industrial cooperation. (3) Optimize the industrial structure of digital trade, and accelerate the development of core industries of digital trade. (4) Gradually promote the transformation of digital trade from relying on quantity and scale to product quality.

ICT-based integrated framework for smart facility management: an industry perspective

PurposeCurrent facility management (FM) practices are inefficient and ineffective, partially because of missing information and communication issues. Information and communications technologies (ICT) are asserted to provide a promising solution for managing and operating facilities. However, the impact of ICT applications on current FM practices needs to be validated and the perception of FM professionals on ICT-based FM needs to be understood. Therefore, this paper aims to investigate the impacts and the perception of ICT application on FM practice and further develop an ICT-based integrated framework for smart FM practices.Design/methodology/approachTo achieve the objective, the research starts with reviewing several promising ICT for FM, including building information modeling, geographic information systems, unmanned aerial vehicle and augmented reality. On this basis, a conceptional framework was synthesized in consideration of the benefits of each technology. A survey questionnaire to FM professionals was conducted to evaluate the proposed framework and identify the challenges of adopting ICT in the FM industry. Furthermore, return on investment and strength, weakness, opportunities and threats analysis have been used in this paper as evaluation methods for ICT industry adoption.FindingsThe survey results are validated by FM professionals for the future engagement of the integrated ICT applications. Also, the proposed framework can assist the decision-makers to have comprehensive information about facilities and systematize the communication among stakeholders.Originality/valueThis research provides an integrated framework for smart FM to improve decision-making, capitalizing on the ICT applications. Apart from this, the study sheds light on future research endeavors for other ICT applications.

Promoting the ICT Industry for the future with fears from the past

Abstract Unlike other developed countries, the Fourth Industrial Revolution (4IR) discourse has become the central element within technology governance in Korea. This paper examines the reasons for the discourse’s success and its political and social implications. Based on the analysis of policy documents and the media coverage, I argue that political and economic elites have actively introduced the 4IR discourse to create novel momentum for promoting Information and Communications Technology (ICT) and to justify deregulatory measures while re-enacting the developmentalist imaginary. I also highlight that the 4IR discourse’s promoters have drawn upon the dialectics between the desirable future and the nation’s shared fear to urge the Korean society to accept the measures privileging the industry as the means of making the nation a developed country and avoiding being colonized again.

Organisational trust and performance in different contexts

The aim of this study is to shed lights on the impacts of various dimensions of organisational trust on organisational performance in a specific context, comparing the information and communication technologies (ICT) and forest industries with different kinds of employees (i.e., white‐collar vs. blue‐collar employees). Specifically, we move beyond most prior studies on organisational trust and simultaneously study trust equilibrium pattern of the relationship between interpersonal and impersonal with organisational performance. Our quantitative empirical analysis is based on a two‐survey data including respondents within large corporations in ICT (304 respondents) and forest industries (411) in Finland. For the analyses we utilise PLS for structural equation modelling (SEM). The results show the connection of interpersonal trust and impersonal trust to the performance. The results emphasised the role of competence‐related dimensions in performance. In addition, we observed some industry‐specific peculiarities regarding the effect of both interpersonal and impersonal trust.