Indian IT Research Articles

Moderating role of Gender on Work Engagement, Task Performance and Organizational Citizenship behavior in Indian IT Sector

Understanding multifaceted association of relationships among Work Engagement, Task Performance and Organizational Citizenship behavior (OCBI, OCBO) and moderating influence of gender is crucial for organizations determined to encourage inclusive and dynamic work environments. By reformatory gender-related discrepancies within these realms, Organizations have capacity to advocate for equity, inclusivity and employee welfare thereby cultivating heightened levels of work engagement and organizational accomplishment. In this study we investigate Moderating role of Gender on Work Engagement, Task Performance and Organizational Citizenship behavior in Indian IT Sector. Primary data from 208 Indian IT staff was collected and PLS-SEM was used for analysis. The study found that while gender alone may not wield substantial impact on organizational results, the interplay between gender and work engagement assumes significance in sculpting Organizational Citizenship Behavior.

Addressing attrition in the Indian IT industry: Evaluating the efficacy of a motivation and engagement model

This study traces the development of the Indian IT sector from TCS's founding in 1967 to its emergence as a multibillion-dollar sector in 2023. Many IT firms were set up in India after the establishment of the firm TCS with Tier 1 and Tier 2 categories, based on their size, revenue, and other factors., etc. Analyzed are two of the issues of the IT sector: a high attrition rate and low employee engagement. The reasons behind these are identified, and a methodology is created to raise employee satisfaction and lower the attrition rate in the Indian IT industry. News articles in publications including Times of India, Hindustan Times, Deccan Herald, Economic Times, and LiveMint provided information about the Indian IT industry. Google Scholar provided keywords such as "Indian IT Sector," "Employee Motivation," "Employee Engagement," "Job Satisfaction," and "Attrition." For every keyword searched from 1980 to 2022, the top 20 referenced papers were found. A total of 77 publications were reviewed, and their abstracts were examined to determine their applicability to the study question. Additionally, a number of OB and HRM textbooks were searched for information about the keywords. Definitions of motivation, employee engagement, job satisfaction, and attrition rate that are pertinent to the research study are created from a systematic literature analysis, giving these concepts more conceptual clarity. A model that connects attrition rate, job satisfaction, employee engagement, and motivation is built. Theoretical inferences of the model are examined, including the inclusion of individual characteristics, organisational commitment, and turnover intentions. The model's practical implications, such as its application in the business world and in nations with different cultural norms, are examined. Lastly, a discussion of the study's limitations is included, as the model was created using a limited number of variables.

LIQUIDITY AND PROFITABILITY ANALYSIS OF THE SELECTED IT COMPANIES OF INDIA

For any organisation ratios are extremely useful tools for understanding financial statements and making decisions. For sustainability and long-term future growth, short and long-term success are critical to every company. As IT companies are becoming the major player in not only in one county but all over world. The study's major goal is to have better understand of the relationship between the liquidity ratio and profitability ratio for two selected Indian IT companies: TCS (Tata Consultancy Services) and Infosys. For the study data is collected from the selected companies' annual reports for the duration of 10-year period, from March 2014 to March 2023. For statistical analysis purpose statistical methods, arithmetic mean and regression analysis were used. The liquidity ratio shows that TCS outperformed Infosys, as does the profitability ratio. Regression analysis results shows that there is no connection between the liquidity ratio and the profitability ratio.

Perception and Preference of it Employees towards Moonlighting in the it Industry

Gig working or moonlighting has grown significantly over the years and Covid has intensified this trend. Moonlighting is a phenomenon where people work outside their working hours for another organization, either full-time, contract, or freelance. Working for more than one organization to combat various issues like boredom, additional finance, etc. is becoming common and the new generation of employees is more inclined towards it. Some people pursue hobbies in their free time, while others look for part-time jobs. Especially in the IT industry, employees work in two jobs at the same time due to the remote working model. The idea of working for two organizations is termed moonlighting. This article covers various aspects and impacts of moonlighting in the Indian IT industry including Pre- and Post-Covid situations to IT firms. A survey questionnaire was the main tool used by the researcher to collect the data. 100 respondents over the age of 20 years and above were chosen randomly from IT sectors. Questions on their perception and preference towards moonlighting such as interest, familiarity, engagement, challenges, and impacts were included in the questionnaire. While a significant percentage of respondents were aware of the term moonlighting and the advantages of taking second jobs. Moreover, the study found that there is a positive impact on the respondents who were involved in moonlighting.

Examining the impact of economic cycles on India’s information technology sector

The link between the Indian IT industry and business cycles is examined in this article. The IT-BPO sector has spearheaded India’s transition from an agricultural to a service economy. The industry has dominated this field by producing around 10% of India’s service industry earnings and developing a special “service-directed” export-oriented business model. In India there has been massive growth in the software industry due to its potential of exports and for hardware, a very promising demand at the domestic front has been indicated, starting in 1991. The main factors influencing the rise in technology adoption in India include the country’s economic growth, the quick development of its technological infrastructure, the fierce competition among Indian businesses, the government’s increased attention, and the introduction of new business models that enable the provision of IT to untapped markets. The study investigates the potential relationship and sensitivity of the IT sector to the cyclical patterns of the Indian economy. If so, what is the degree of correlation between IT companies and Indian business cycles? Whether the movements of IT Industry are procyclical and coincident to the movements of GDP. Data analysis was comprised of stationarity tests, detrending, and log transformation. Comparative charts clearly highlighted a positive relationship, but because of IT exports, the relationship is more complex. Also, it has been found the IT is not a lagging indicator.

Optimizing defect rework for a software start-up's schedule variation: a Six-Sigma-based approach

PurposeManaging project completion within the stipulated time is significant to all firms' sustainability. Especially for software start-up firms, it is of utmost importance. For any schedule variation, these firms must spend 25 to 40 percent of the development cost reworking quality defects. Significantly, the existing literature does not support defect rework opportunities under quality aspects among Indian IT start-ups. The present study aims to fill this niche by proposing a unique mathematical model of the defect rework aligned with the Six Sigma quality approach.Design/methodology/approachAn optimization model was formulated, comprising the two objectives: rework “time” and rework “cost.” A case study was developed in relevance, and for the model solution, we used MATLAB and an elitist, Nondominated Sorting Genetic Algorithm (NSGA-II).FindingsThe output of the proposed approach reduced the “time” by 31 percent at a minimum “cost”. The derived “Pareto Optimal” front can be used to estimate the “cost” for a pre-determined rework “time” and vice versa, thus adding value to the existing literature.Research limitations/implicationsThis work has deployed a decision tree for defect prediction, but it is often criticized for overfitting. This is one of the limitations of this paper. Apart from this, comparing the predicted defect count with other prediction models hasn’t been attempted. NSGA-II has been applied to solve the optimization problem; however, the optimal results obtained have yet to be compared with other algorithms. Further study is envisaged.Practical implicationsThe Pareto front provides an effective visual aid for managers to compare multiple strategies to decide the best possible rework “cost” and “time” for their projects. It is beneficial for cost-sensitive start-ups to estimate the rework “cost” and “time” to negotiate with their customers effectively.Originality/valueThis paper proposes a novel quality management framework under the Six Sigma approach, which integrates optimization of critical metrics. As part of this study, a unique mathematical model of the software defect rework process was developed (combined with the proposed framework) to obtain the optimal solution for the perennial problem of schedule slippage in the rework process of software development.

Should I adopt AI during talent acquisition? Evidence from HR professionals of Indian IT organisations

PurposeThe purpose of our study was two-fold: (1) to examine the effect of perceived value derived from perceived benefits and sacrifices in the adoption of artificial intelligence (AI) in talent acquisition and (2) to investigate the moderating role of human resource (HR) readiness in the association between perceived value and AI adoption intention.Design/methodology/approachA structured questionnaire was administered to 198 talent acquisition executives and HR professionals of Indian IT companies based on a purposive sampling technique. Partial least squares structural equation modeling (PLS-SEM) was used on the Smart PLS 2.0 platform to analyse the data and test the model.FindingsResults revealed that perceived benefits and sacrifices significantly predict perceived value which significantly affects the HR professional’s AI adoption intention. The study further found that HR readiness moderates the link between perceived value and the intention of HR professionals to adopt AI in the talent acquisition process in the Indian IT industry.Practical implicationsIT companies are advised to continuously monitor and evaluate the performance of AI tools to ensure that they are meeting the recruitment process needs to leverage AI’s benefits in talent acquisition. This study seeks to provide the impetus for a planned AI adoption in talent acquisition.Originality/valueThis research provides ample evidence for the existing technology adoption theories. It explored the predictors of adoption by validating the value-based adoption model in the Indian context. It provides valuable insights into the practice of acquiring talents in the IT sector using artificial intelligence.

Influence of Transformational Leadership, Organizational Commitment, and Work Engagement on Employee Performance: A Comprehensive Study

Purpose: The purpose of this study is to investigate the influence of transformational leadership on organizational commitment, work engagement, and employee performance within the context of the Indian IT Companies. The study aims to understand the direct and indirect effects of transformational leadership and identify key factors contributing to enhanced employee performance.
 Study Design/Methodology/Approach: The study adopts a quantitative approach, utilizing survey data collected from 225 permanent employees of Indian IT Companies. The research employs SPSS for data analysis. The survey instruments are designed to measure transformational leadership, organizational commitment, work engagement, and employee performance. The study employs descriptive statistics to analyze the relationships among these variables.
 Findings: Transformational leadership demonstrates a direct and significant positive impact on employee performance. The influence of transformational leadership on employee performance is further strengthened through increased work engagement. Surprisingly, organizational commitment does not have a direct effect on employee performance in this context.
 Originality/Value: This study contributes to the existing literature by highlighting the specific dimensions of transformational leadership that significantly impact employee performance within the Indian IT Companies. The emphasis on the idealized influence dimension underscores the importance of trust-building in leadership. The findings provide valuable insights for organizational leaders seeking to enhance employee performance through effective leadership strategies, particularly in the context of the Indian IT Companies.

Talent management and employee ambidexterity: the moderating role of learning organization

PurposeThis study aims to examine the influence of the talent management (TM) process on employee ambidexterity (EA) and the moderating role of learning organizations in Indian IT and ITes organizations.Design/methodology/approachThe study is descriptive and based on empirical data from 390 IT and ITES employees from India. Data were collected using three valid and reliable questionnaires. Data were analysed using partial least squares structural equation modelling.FindingsThe findings show that the TM process significantly impacted EA. The moderating effects of the four dimensions of learning organization (LO) on the relationship between the TM process and EA were also noteworthy, even though no direct association was found to be significant. Regarding demographic variables, male and female employees do not vary considerably in their perception of TM process and EA in LO.Originality/valueThe study’s novelty lies in creating and discussing a synthesis of exploration and exploitation stemming from EA in learning organization.

Investor's Perception with Respect to Corporate Governance: A Study of Selected IT firms

This research delves into the complexities of corporate governance within the Indian IT sector, focusing on the perspectives and awareness levels of retail investors. It explores the evolution of corporate governance practices, influenced by global trends and local market dynamics, in leading IT companies such as Infosys, Wipro, and TCS. The study employs a comprehensive survey to assess the demographic profile, investment patterns, and corporate governance awareness among IT professionals in the Delhi NCR region. The findings reveal a youthful demographic with a cautious investment approach and varying degrees of engagement with corporate governance issues. Notably, a strong relationship is observed between professional roles and the understanding of corporate governance norms, particularly Clause 49 of the Listing Agreement. The study underscores the importance of corporate governance awareness in shaping investment decisions and highlights the need for transparent and accountable governance practices to align with investor expectations. It contributes valuable insights to the discourse on corporate governance in Indian IT firms, providing a foundation for enhancing investor-friendly governance frameworks.

Does Transformational Leadership Influence Employees' Innovativeness and Mediate the Role of Organisational Culture? Empirical Evidence

This research endeavours to analyze the correlation between transformational leadership and innovative performance within the IT industry in India. It aims to explore whether the prevailing organizational culture influences this correlation. The data for this study was obtained through a comprehensive survey conducted in the Indian IT sector. The participants for the survey were employees working in the IT sector in Tamil Nadu state of India. The findings of this study illustrate that transformational leadership has a positive influence on the innovative performance of individuals. Moreover, the relationship between transformational leadership and innovative performance is moderated by the organizational culture, particularly through the mechanisms of idealized influence and inspirational motivation. These findings have the potential to inspire managers in the Indian IT sector to effectively motivate their subordinates. Furthermore, this study contributes to the existing body of research by offering empirical evidence of the relationship between transformational leadership and innovation in the context of the Indian IT industry. Additionally, it emphasizes the significance of the organizational culture. It is worth noting that no previous study has identified organizational culture as a mediating factor in this relationship within the Indian context. In order to develop the model for this study, the researchers have employed the social learning theory and have also provided suggestions and implications for future research endeavours.

Unveiling the roots of cyberloafing

In an era where work and workplaces are increasingly digitized, the pervasive phenomenon of cyberloafing—diverting work hours to non-job-related online activities—poses a growing challenge. This study delves into the intricacies of cyberloafing among Indian IT professionals, identifying and prioritizing its antecedents using a Fuzzy Analytic Hierarchy Process (FAHP). Surveying 250 employees from CMMI Level 5 IT companies in Delhi-NCR, our findings reveal that interpersonal factors hold the most significant weight (58.7%) in contributing to cyberloafing, followed by individual (29.7%) and situational antecedents (11.6%). Notably, factors such as status at work (44.3%), personality (15.6%), and managerial support (14.4%) emerged as crucial sub criteria. This research not only adds precision to understanding cyberloafing but also proposes tailored measures to mitigate its impact. Our results underscore the imperative for organizations to address cyberloafing, especially in the context of the dynamic Indian IT landscape.

Re-engaging employees during COVID-19 pandemic - with special reference to Indian IT companies

Re-engaging employees during COVID-19 pandemic - with special reference to Indian IT companies

Unveiling the silent climate: a validation study of the organisational silence scale in the Indian IT industry

Unveiling the silent climate: a validation study of the organisational silence scale in the Indian IT industry

The Qualitative Research Approach on the 'Influence of Ancient Indian Wisdom Among Indian IT Industry Leaders' Was Strengthened via the Use of Focus Groups

The Qualitative Research Approach on the 'Influence of Ancient Indian Wisdom Among Indian IT Industry Leaders' Was Strengthened via the Use of Focus Groups

Fostering innovative work behaviour in Indian IT firms: the mediating influence of employee psychological capital in the context of transformational leadership

Fostering innovative work behaviour in Indian IT firms: the mediating influence of employee psychological capital in the context of transformational leadership

The influence of job crafting on employee flourishing : A comprehensive study among IT sector employees in India from the millennial and Gen Z generations

This research examines relationship of job crafting with employee flourishing among Gen Z and Millennials in Indian IT sector. The traditional top down and ‘one-size-fits-all’ job design approach does not effectively boost engagement and performance instead leads to employee dissatisfaction at workplace. By integrating this modern bottom-up method, individuals can thrive at their jobs and can drive better performance. This study explores job crafting’s connection to employee flourishing, a key positive psychology construct. In the research, job crafting levels and flourishing were measured using standard instruments and data was analysed and statistically proven significant. We also analysed three job crafting dimensions - task, relationship, and purpose crafting - and their role in driving employee flourishing. Various researches indicates that job crafting enhances employees’ psychological well-being and many other positive psychology variables. This study investigates this impact, particularly among younger individuals born after 1980s hence contributing valuable insights to both theory and practice about job crafting’s effect on employee flourishing. The findings are relevant for organizational leaders, HR professionals, and scholars interested in enhancing employee well-being and developing great workplaces.

The roles of absorptive capacity, IT advancement and innovativeness in moving up the value chain by Indian IT service organisations

The roles of absorptive capacity, IT advancement and innovativeness in moving up the value chain by Indian IT service organisations

The impact of technological innovation on employee performance in Indian IT industry : An empirical study in NCR

The influence of technological innovation on employee performance, especially in India’s National Capital Region (NCR), has not been extensively studied. The objective of this study was to investigate the correlation between technical innovation, organizational support, and employee performance in the IT business in the National Capital Region (NCR). A quantitative research methodology is employed to gather survey data from 212 IT personnel in NCR, which is further analyzed using Structural Equation Modeling (SEM) analysis. The study investigated the role of organizational support as a mediator in the relationship between technological innovation and employee performance. The results suggest that technological innovation has a positive and significant impact on employee performance (β= 0.481, P=0.001). Furthermore, the research reveals that organizational support influences the connection between technological innovation and employee performance (β= 0.247, P=0.001), emphasizing the significance of a supportive work environment in amplifying the beneficial effects of technological innovation on employee performance. This study contributes to the existing body of literature by offering empirical data on the correlation between technological innovation and employee performance in the IT industry in the National Capital Region (NCR). The study’s results have practical ramifications for firms in NCR and comparable urban areas, underscoring the significance of allocating resources towards technology advancement and fostering a conducive work atmosphere to enhance employee productivity. The study also emphasizes the necessity for more investigation in this domain to have a more comprehensive understanding of the influence of technology advancement on employee productivity in various settings and sectors.

IMPACT OF EXCHANGE RATE VOLATILITY ON TAX INCIDENCE FOR INDIAN IT COMPANIES: A COMPARATIVE ANALYSIS

This study investigates the impact of variations in the USD/INR exchange rate on the tax burden of Indian IT enterprises from 2019 to 2023. Exchange rate fluctuations can affect tax obligations by influencing the conversion of overseas income and the efficacy of hedging tactics. The research conducted an analysis using correlation and regression techniques on data from prominent IT companies like as Infosys, TCS, Wipro, Tech Mahindra, and HCL Technologies. The findings indicate a notable and positive relationship between fluctuations in currency rates and tax expenses. Infosys and TCS demonstrate the highest levels of correlation, with around 82.6% and 88.8% of their variation in tax expenses being accounted for by variations in exchange rates, respectively. These findings emphasize the importance of using efficient risk management methods, such as strategic hedging and the strategic placement of subsidiaries, to reduce the negative impact of currency fluctuations on tax-related financial factors. Further research could investigate the role of government policies in mitigating these risks.