Importance Of Service Sector Research Articles

Determining the attitudes of university and high school students towards sports by structural equation modelling

Sport is considered as an important service sector with its protective features for personal and public health, and developed countries regard sport as an indispensable part of their social life. The main purpose of this study is to assess factors affecting views of high school and university students towards sports. Within the scope of the study, the sample of the study is composed of 8546 students chosen with random method throughout Turkey. 5-point Likert scale consisting of 19 questions was used in order to determine views of the participants towards sports within the framework of the research. For analysing data, frequency analysis, reliability analysis and explanatory factor analysis were used in order to determine attitudes of students towards sports while structural equation model analyses were used in order to determine the relationship among the said factors regarding views towards sports. According to significance values of test statistics, all measured questions were statistically found significant for social- psychological attitude factor and physical mental attitude factor. According to the result of the model, there is a same-oriented and statistically significant relationship between social- psychological attitudes of students and their physical-mental attitudes. According to this result, when the views of students tend to be positive socially-psychologically towards sports, their physical-mental attitudes also become positive in parallel with this change. In line with the acquired result, it is necessary to demonstrate positive effects of sports on individuals socially, psychologically, physically and mentally in order to enable students to become more inclined to sports.

Practices and challenges of safety management in outsourced facilities management

Introduction: Outsourcing is a commonly occurring organizational activity, but one associated with negative occupational safety outcomes. Improving the management of safety in workplaces where contractors are employed is vital, but under-researched in the service sectors. The aims of this paper were to investigate both the practices and challenges of safety management in outsourced facility management (FM), an important global service sector. Method: Twenty-three semi-structured interviews were conducted with clients and contractors in three different FM outsourcing arrangements between large corporations in the UK. Data were thematically coded against frameworks derived from existing literature to identify deployed safety management practices and reveal challenges associated with safety management in these outsourced relationships. Results: Safety management practices in outsourced FM conformed to known practices clustering into four previously identified categories (planning, selecting, on-site working, and checking). A fifth category (reviewing) was not observed. Operating across national boundaries, applying national contracts locally, working with mandated KPIs, and contract specifications all created new challenges for safety management not previously reported. Other known challenges associated with economic pressure and disorganization were observed. Conclusion: Safety management practices observed in safety critical industries also apply in FM. However, the challenges of safety management in these three cases included regulatory failures that have not been routinely identified in other empirical studies of safety in outsourcing arrangements. Practical application: Adopting widely accepted safety management practices support safer working in outsourced FM and encourage cross-sector learning. New challenges for safety management noted here encourage consideration of unintended consequences of contract terms and conditions, require corporate agreement on how to ensure safety compliance when working transnationally, and a review of decision-making and processes and procedures to enable effective and safe working locally.

Comparison of human safety risks between old and new concrete mixing plant

One of, if not the most important service sector today is construction. It is constantly changing, both in terms of materials and workforce. That is why it is important to monitor it from a health and safety perspective. New materials, products and equipment are regularly introduced to the market, and it is essential not only to review them in advance, but also to monitor their continued use from a safety perspective. From the point of view of building materials, if we look only at the increased battery production and the construction of the halls required for this, reinforced concrete, of which thousands of m3 are produced every year, has an absolute advantage. The production of a simple reinforced concrete element is a very long process, from the raw material extracted to the delivery of the finished product to the construction site. In the 21st century, it has become clear to us that the future lies in robotisation and the constant introduction of electronics. The more machines, the more hazards. As in any other factory, the improvements in the plant under review are being made in parallel with the need to ensure safety at work. Newly installed and/or commissioned machines and equipment are subject to preliminary and periodic inspections and maintenance. This is no different for the concrete mixing plant of the company under investigation, which is constantly being improved and refined in order to develop the most efficient and safest production technologies. The aim of our work is to illustrate the new Italian-made concrete mixing plant installed when the existing mixer was replaced in the 1990s, and to show how this improvement and the use of modern technology have enabled the company to reduce the risks and make the plant safer from the point of view of health and safety.

Ethical Leadership and Its Impact on Sustainable Performance – An Exploratory study of the Opinions of Employees at Al-Mustaqbal University

The research aimed to reveal the nature of the role that ethical leadership can play in achieving sustainable performance. The importance of the research was that it was applied in one of the most important service sectors in Iraq in general, which is the higher education sector, as well as to address a realistic problem represented in the investigation of the research sample organisations About achieving the highest levels of sustainable performance, as the research came to fill a knowledge gap represented by the scarcity of Arab or foreign studies to the knowledge of the researcher, which dealt with the relationship between research variables in one hypothetical model. The gradient was distributed to the university’s employees, who numbered (110) individuals. (86) audited and measurable questionnaires were retrieved. The descriptive analytical method was used in analysing the data based on the statistical analysis program spss v.26 and SmartPLS. The researchers also used a set of statistical measures in order to analyse the data and the reach results. The research has reached a set of results, most notably the existence of an Impact and connection relationship between ethical leadership and sustainable performance. The results indicate that paying attention to the development of ethical leadership capabilities can achieve sustainable performance in government and private institutions. Additionally, the research sample college seeks to benefit from ethical leadership behaviours to achieve sustainable performance, and its top leaders are fully aware of the necessity of following the ethical leadership approach in managing the college to reach high levels of sustainable performance.

A study on Tourism Potential of District Baramulla, Kashmir Valley, J&K

Kashmir, land of natural resources, Mosques, Shrines, Temples, and Gurudawaras, is popularly known as paradise on earth. The Baramulla district of North Kashmir is one of the places in J&K, which has enormous tourism potential to attract local, national and international tourists throughout year. The Baramulla district provides all types of tourism products, which a tourist is looking for; the only condition is that we have to untap and bring those places on the tourism map. We know, Tourism is one of the important service sector industry and significant contributor to the economy of J&K. It consists of Heritage tourism, religious tourism, mountain tourism, adventure tourism, rafting and skiing. The development of this area and bringing new places in tourist map will increase tourist arrivals and increase business opportunities for the local population of area. This present study will explore the tourism potential of Baramulla district besides the economic benefits, employ ability and poverty eradication. The paper will also propose recommendations and suggestions for the improvement and utilization of these tourist destinations of District Baramulla, Kashmir.

Tác động của Logistics tới xuất khẩu của doanh nghiệp Việt Nam trong thời kỳ Covid-19

his paper investigates the relationship between delay in international/domestic logistics and export reduction by using unique data from Vietnamese manufacturing firms obtained from the Vietnam Chamber of Commerce and Industry (VCCI) when conducting a survey on the situation of digital transformation at enterprises in the context of the Covid-19 epidemic in July-August 2020 (VCCI, 2020). An export reduction is a partial de-internationalization in which firms decrease overseas sales. Estimation results from the instrumental variable probit method show that if enterprises have troubles with international/ domestic logistics, reduction of exports becomes more severe. This result is more evident for small and medium enterprises and FDI enterprises. The Vietnamese government should identify logistics as an important service sector in the overall structure of the national economy, and introduce comprehensive measures to support enterprises to prevent supply chain disruptions.

HEALTH CARE FACILITIES AND INFRASTRUCTURE FOR PUBLIC HEALTH CARE SERVICES (AN OVERVIEW OF MUNICIPAL CORPORATION AREA DISTRICT AGRA, U.P.)

Health is directly connected with the welfare of the human being as this sector is the most important social service sector. The key focus of this sector is to reap the demographic dividend to produce healthy workforce and do social welfare of a State. The JandK performed very well in providing medical and health amenities to the people, but it is still below the satisfaction level. The development of health infrastructure in the state is measured through health infrastructure i.e., availability of dispensaries, doctors and hospitals. The State shows good outcomes in Crude Birth Rate, Institutional Births, life expectancy and Infant Mortality Rate. Government is running various programs to ensure the health care facilities and infrastructure for public health care but there is lack of the resources and manpower as per requirements. The population of India is the main hindrance on the way to ensure public health cares.

The impact of understanding tourists’ preferences on optimizing tourism outcome in Lebanese rural destinations

The Lebanese economy primarily relies on the service sector, and tourism is one of the most important economic service sectors in Lebanon, for it constitutes 20% of Lebanon’s national income. One particularly interesting aspect of tourism is rural tourism, which could represent a significant economic opportunity for Lebanon, especially after the outbreak of COVID-19 pandemic and amongst the Lebanese economic crisis. This article focuses on nine main factors that are believed to have an influence on the decision-making process of tourists visiting rural destination in Lebanon. These factors include tourist attraction, tourist transportation, accommodation, tourist entertainment, natural environment, hospitality environment, tourist information, marketing and safety and security. The aim of this study is to analyze the perception of Lebanese tourism stakeholders towards the mentioned nine factors that could affect the decisions of tourists, thereby aiding those stakeholders to create appropriate tourism strategies that match the needs of tourists more accurately. The main research question addressed is stated as follows: “What are the factors that have the most impact on the decision-making process of tourists visiting rural tourism destinations in Lebanon?” Tourism stakeholders targeted in this article include tourists visiting Lebanon, tour operators, the Lebanese government and local authorities such as municipalities, local residents of tourism destinations, the private sector, NGOs and others. As for the research methodology, a quantitative research approach based on a self-designed survey was applied. Primary data was collected from several rural Lebanese villages randomly selecting 354 respondents of varied profiles. These respondents were also interviewed face-to-face. Data obtained were analyzed using the SPSS 20.0; The Chi Square test (two-way contingency table) and a correlation analysis were used to analyze data and check the validity of the proposed hypotheses. Results of the study revealed that (i) transportation facilities, (ii) the natural environment, and (iii) the safety and security of a tourism destination were the most impactful factors that affected decisions of tourists. It is recommended that tourism stakeholders carefully study their target market in order to meet the corresponding tourism demands. Nevertheless, stakeholders such as the government should cooperate with other stakeholders and enroll them in tourism planning in order to optimize tourism capacity and achieve sustainable tourism development in the future. A future perspective of the subject could highlight foreign currency exchange rate and COVID-19 vaccination as additional factors that could have a remarkable impact on the decision-making process of tourists considering Lebanese rural tourism destinations.

Infrastructure, technology and financial engineering in the transport services market

Transport is a basic, leading, strategic industry and an important service sector of the national economy. The introduction of modern digital technologies into the practice of conducting transport and logistics business leads to a change in business models and strategic planning and improves interaction between all participants in the transportation process, increases productivity. This article discusses the transport industry of the Republic of Kazakhstan and the possibilities of the Internet of Things (IoT) technology developing in the field of transport and logistics. The necessity of It for solving various complex tasks in the transport industry is described.

Atrakcyjność sektora TSL na rynku pracy w Polsce

Przedmiot badań: W artykule zaprezentowano problematykę atrakcyjności sektora Transport, Spedycja, Logistyka (TSL) na rynku pracy w Polsce. Sektor ten uważany jest za jeden z najważniejszych sektorów usługowych polskiej gospodarki o dużym potencjale rozwojowym. W sektorach usługowych zasoby ludzkie są podstawowym warunkiem funkcjonowania i rozwoju przedsiębiorstw. Dlatego zwrócono uwagę na jedno z podstawowych zagrożeń, jakie dotyczy tego sektora – niedobór pracowników.
 Cel badawczy: Celem artykułu jest ocena atrakcyjności sektora TSL na rynku pracy w Polsce poprzez analizę poziomu oferowanych wynagrodzeń oraz z uwagi na specyfikę pracy – wskaźnika wypadkowości.
 Metoda badawcza: W artykule wykorzystano przegląd literatury przedmiotu oraz badania typu desk research, w których odwołano się do danych GUS dotyczących przedsiębiorstw zaliczanych do sekcji H – Transport i gospodarka magazynowa (wg PKD 2007) oraz raportów instytucji badawczych. W analizie obejmującej szereg czasowy 2004–2019 wykorzystano wybrane metody z zakresu statystyki opisowej.
 Wyniki: Wyniki analizy podstawowych czynników wpływających na ocenę atrakcyjności pracy przez potencjalnych pracowników – przeciętnego wynagrodzenia oraz wypadkowości – nie są korzystne dla badanego sektora. Wpływa to na obserwowany już od kilku lat poważny i pogłębiający się niedobór pracowników

Economic Importance and Management Strategies for Alleviation of Milk Fat Depression in Dairy Animals: A Review

Dairying is an important service sector in India, contributing 4.11 per cent to national GDP and provides secondary occupation to 69.00 per cent of the farming community. From the decades there is a major concern and research mainly focused on increasing the milk yields while milk fat per cent is largely being ignored. As a result, FSSAI had to decrease cow milk standards by 0.30 per cent from average 3.50 per cent milk fat to 3.20 per cent. Milk fat per cent is the important determinant of milk price both in unorganized and organized sector. Per unit (0.10 per cent) of decrease in milk fat per cent can incur a direct loss of 1.66 per cent to dairy farmer’s income. Milk fat depression is largely a nutrition related metabolic disorder and trans-10, cis-12 CLA isomer has been found to be chief culprit. It is a less attended metabolic disorder in India; which is causing huge losses to the dairy farmers. Not a single factor is responsible for it and generally due to lack of adequate nutritional and management knowledge, farmers are unable to identify and cure this multi factorial disorder. Milk fat depression can be influenced and managed by different factors like particle size of feed / fodder, feed processing, ionophores, dietary fatty acid intake, conditions that cause decrease in rumen pH and overcrowding etc.

A Spherical Fuzzy Analytic Hierarchy Process (SF-AHP) and Combined Compromise Solution (CoCoSo) Algorithm in Distribution Center Location Selection: A Case Study in Agricultural Supply Chain

Logistics is an important service sector, contributing to improving the competitiveness of the economy. Therefore, along with increasing the application of technology and effective business models, it is necessary to increase the connectivity of the infrastructure systems of industrial parks, roads, and seaports of regions and the country. Over the past decades, Vietnamese businesses have been step-by-step going through many stages from production, packaging, quality, hygiene, and safety to grasping new stages in the domestic and global value chain. In many industries, businesses are increasing the content of their own designs, exploiting brands, and approaching consumption networks in the target market. The role of the distribution center is becoming more and more important in ensuring a seamless and flawless supply chain. In particular, the distribution center is the most sensitive contact point between supply and demand in each enterprise. Therefore, the key mission of a distribution center is to reconcile supply and demand requirements. Distribution center location selection problems usually involve multiple quantitative and qualitative criteria that the decision maker must take into account for assessing the symmetrical impact of the criteria to reach the most accurate result. In this study, the authors propose a hybrid MCDM model based on Spherical Fuzzy Analytic Hierarchy Process (SF-AHP) and Combined Compromise Solution (CoCoSo) Algorithm to support the distribution location selection problem of perishable agricultural products. The proposed model is then applied to the numerical case study of the sweet potato product of the Mekong Delta region of Vietnam to demonstrate the feasibility of the model. The contribution of this research is to propose an MCDM model for improving the efficiency of the agricultural supply chain through selecting a location distribution center. This proposed model can be applied to the agricultural supply chain around the world.

Performance Evaluation of Insurance sector using Balanced Scorecard and Hybrid BWM-TOPSIS: evidence from Iran

The insurance industry, as one of the most important service sectors in the world, has always been researched. Improving the performance of this industry can have a huge impact on other manufacturing and service sectors. The objective of this study is to evaluate the performance of insurance companies using balanced scorecard (BSC) and Multi Criteria decision-making (MCDM), with case studies on companies located in north of Iran. Three insurance companies were selected. The outline of our approach is as follows: First, via theoretical studies, the primary criteria were identified in four BSC performance dimensions and they were provided to experts. Then, nine criteria were selected to measure the performance of insurance companies based on BSC, where Best Worst Method (BWM) was used to weight the criteria. The results of BWM showed that increasing service is the most important criterion to be used for performance measurement. Also, metrics such as: improving quality of services for attracting new customers in addition to existing customers, flexibility in the service system, investing in customer education, knowledge sharing, sustainable of organization's financial resources, revenue growth, perform the process of issuance and compensation with the least amount of error and invention and innovation in doing things ranked second to ninth in terms of importance, respectively. BSC views ranked first to fourth, customer, growth and learning, financial, and internal processes, respectively. Consequently, a decision matrix was developed to measure the performance and ranking of insurance companies. Insurance companies were ranked by The Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS).

Terrorism and Contemporary Religious Cults: Jim Jones, Shoko Asahara and Abu Bakr Al-Baghdadi

The present study breaks new ground in the field of radical cults as it provides a contemporary insight into three cult leaders; Jim Jones, Shoko Asahara and Abu Bakr Al-Baghdadi. This comparative analytical study will assist national and local government agencies with the identifying the relations between those leaders and their conclusions of terrorism, which in turn, had led to the mass death of cult adherents. Terrorism is a major, and growing, concern in the world today as it relates to security, safety, and the efficient operation of the most important service sectors in any state. The personalities of Jones, Asahara and Al-Baghdadi have made of them sect leaders from three very different religions: Christianity, Buddhism and Islam. Therefore, religion is not the source of radicalism/mass death as the similarities and commonalities exist among those three different groups. Eminently, this study has emphasized on the answers analytically to the research query through academic process supported by refereed articles and real-life occurrences.

Comparing Iran's Healthcare System Efficiency with OECD Countries Using Data Envelopment Analysis

Background: The health sector is one of the most important service sectors and one of the indicators of development and social welfare. The aim of this study is to evaluate the efficiency of Iranchr('39')s health system compared to developed countries.Methods: This study used data envelopment analysis to evaluate efficiency. All members of the Organization for Economic Co-operation and Development (OECD), along with Iran, were considered as the decision units in the analysis. Outputs are life expectancy at birth and infant mortality rate; and inputs are health expenditure, number of physicians, and number of hospital beds. DEA Solver software was used for the analysis.Results: The most efficient countries in terms of the health system are Canada, Chile, Estonia, Iceland, Ireland, Israel, Japan, South Korea, Latvia, Luxembourg, Mexico, Slovenia, Spain, Switzerland, Turkey, and Iran. Their inefficiency was calculated using the axial output model. The most inefficient countries were Portugal, Germany, the United States, Poland, the Czech Republic, Slovakia and Hungary.Conclusion: Iranchr('39')s health system was found efficient, which showed that in terms of life expectancy and infant mortality rate (2 important markers of the health system), Iran performed efficiently comparing to its inputs, health expenditures, physicians, and the hospital bed. However, the Iranian health system was more efficient in this method due to the fewer inputs (physician and hospital bed) with similar outputs to other countries (life expectancy and infant mortality rate). On the other hand, the outbreak of the coronavirus showed that the health systems of the countries should be prepared for such pandemics and be able to increase the number of hospital beds, physicians, and other health system inputs.

THE ROLE OF E GOVERNANCE IN IMPROVING THE WORK ENVIRONMENT WITHIN GOVERNMENT SERVICE SECTORS - APPLIED STUDY ON THE MINISTRY OF YOUTH AND SPORTS

The study aims to identify role of governance in improving the work environment within the service government sectors by applying to the Egyptian Ministry of Youth and Sports, as well as studying the extent of benefiting from the application of governance in improving the regulatory environment and the physical environment within the Ministry of Youth and Sports as one of the most important service sectors that provide services to more categories In Egypt, they are the youth category, the nucleus of society, where the ministry is able to apply the principles of governance to eliminate administrative, organizational and environmental obstacles and achieve the goals that it aspires to. The study was conducted on (125) individual officials in the higher management of the various sectors of the ministry, and the central, public and subordinate departments of the ministry on Republic level. The researchers used the inductive and deductive approach, and the descriptive and analytical approach to complete the study. A questionnaire was designed for the study sample officials to measure the impact and role of governance in improving the organizational and material environment and reducing corruption. The researchers reached the following results: There is a statistically significant relationship between governance and improving the physical work environment.

Impact of Arab Islamic Culture on Employees’ Effectiveness from the Employees’ Perspective in Commercial Banks Case of The Hashemite Kingdom of Jordan

This paper presents part of theoretical and practical analysis of the influence of Arab Islamic culture on employees’ effectiveness in Jordanian commercial banks. It considers two of the Islamic values: Intention (Neyyah) and Justice Trust (Amana) from the employees’ perspective. The influence of religion on both: practices of management and its role in human behaviour within work organizations has been ignored (Ababneh & Avramenko, 2016). This paper tries to fill part of this gap by considering its influence on organizational performance in general and employee’s effectiveness in particular. In a country such as the Hashemite Kingdom of Jordan, religion plays an important role in everyday life, being supported by Government. Interest is in the prevalent behaviour at work and beyond. The question is ‘what’ is the degree of influence of commitment to religious practices? This paper explores the relationship between the dominant religion and management practices in paying particular attention to Arab Islamic culture and employees’ effectiveness. This is an important sector to study, as it plays a key role in supporting societies and is arguably the most important service sector affecting the Jordanian economy. Data was analysed from managers, assistant managers, divisional heads, branch heads and other employees from five commercial banks in the Hashemite Kingdom of Jordan with a sample size of 174. Therefore, descriptive statistics, multiple regression analysis and other statistical tests were utilised to test research hypotheses. The empirical results of the research show there is no statistically significant effect to Intention (Neyyah) and Justice Trust (Amana) on HR performance in the commercial banks in Jordan.

Risk management practices of transportation companies: practitioners' perspective

It is claimed that organisations face challenges and risks in their operations which hinder their ability to achieve the organisational objectives. Prior studies suggest the implementation of risk management to assist the organisations in ensuring their sustainability in the long run. Risk management practices focus on creating responses to the inherent uncertainties of managing complex situations faced by the organisations, especially in service sector. Delivering quality services is very important in service sector in order to maintain their market share. Thus, this study aims to examine the implementation of risk management in the transportation industry, one of the important service sectors in Malaysia. Fifteen head of operations and managers of transportation companies were interviewed. Findings suggest that the implementation of risk management assist the companies in monitoring the drivers, controlling the maintenance costs of the buses and planning for routes during slack periods. This study provides information to transportation companies about the importance of risk management practices in their operations.

Regional lifelong learning policies and the social vulnerability of young adults in Girona and Vienna

ABSTRACT This article explores the interface between lifelong learning policies and the definition of social vulnerability of young adults in two regions located within the European Union. Girona comprises a constellation of small towns with important industry, service and hospitality sectors. Vienna is a global city where many key international operators are based and employ a large number of highly qualified professionals. The article explores to what extent the meta-governance and the ‘causal narratives’ of lifelong learning policies contribute towards shaping the prevailing images of youth vulnerability in these regions. In Girona, bureaucratic governance patterns lifelong learning policies, which strongly rely on the potential of career guidance to encourage the youth to undertake further education. Correspondingly, policy designs and professional discourses emphasise that the beneficiaries previously failed at school. In Vienna, authorities govern lifelong learning by means of both bureaucracy and complex networks of employers and non-profit organisations. The ‘causal narrative’ of the policies straightforwardly claims that all youth must have an experience with employment, whether in apprenticeships or in transitional workshops that emulate real jobs. There, policies portray beneficiaries according to their capacity to undertake and finish apprenticeships.

Rural Tourism in Globalizing Beijing: Reproduction of the Mountainous Suburbs into a New Space of Leisure Consumption

Rural tourism is increasingly becoming an important complementary service sector of major Chinese cities operating at their immediate adjacent suburban or rural zones. By promoting a green economy, such zones of rural–urban interface/interactions attract more and more public investments, business investors, and leisure seekers. Taking the Yanqi Nightless Valley of Huairou District, and the Ganyugou Village and Xibailianyu Village of Miyun District of Beijing as case studies, this paper investigates the private entrepreneurship, the local peasants’ business drive, and the role of the local governments in integrating the mountainous “backwater” into Beijing’s globalizing economy. Their joint efforts in reconstructing and branding rural tourism resorts, and the ways in which the rural socioeconomic setting was transformed into a post-productive, consumption-dominated, and creative-cum-quality service center is analyzed. The paper analyzes the success and failure of Beijing’s rural tourism business operations, and links their marketing with the capital city’s ambition to brand itself into a globalizing city. Results show that success is highly dependent on physical connectivity. Those seated at the “semi-periphery” with highways or other access corridors are capable of attracting large city clientele. Remote sites, on the contrary, can hardly benefit from the trickle-down process. Hence, a more integrative framework in favor of a more balanced development is finally addressed.