Enterprise Resource Planning Implementation Research Articles

Reconstructing legitimacy of internal auditing during ERP implementations: two contrasting cases

PurposeThis study aims to examine how the legitimacy of internal auditing is reconstructed during enterprise resource planning (ERP)-driven technological change.Design/methodology/approachThe study is based on the comparative analysis of internal auditing and its transformation due to ERP implementations at two case firms operating in the food sector in Egypt – one a major Egyptian multinational corporation (MNC) and the other a major domestic company (DC).FindingsInternal auditors (IAs) at MNC saw ERP implementation as an opportunity to reconstruct the legitimacy of internal auditing work by engaging and partnering with actors involved with the ERP change. In doing so, the IAs acquired system certifications and provided line functions and external auditors with data-driven business insights. The “practical coping mechanism” adopted by the IAs led to the acceptance (and legitimacy) of their work. In contrast, IAs at DC adopted a purposeful strategy of disengaging, blaming and rejecting since they were skeptical of the top management team's (TMT's) sincerity. The “disinterestedness” led to the loss of legitimacy in the eyes of the stakeholders.Originality/valueThe article offers two contributions. First, it extends the literature by highlighting a spectrum of behavior displayed by IAs (coping with impending issues vs strategic purposefulness) during ERP-driven technological change. Second, the article contributes to the literature on legitimacy by highlighting four intertwined micro-processes – participating, socializing, learning and role-forging – that contribute to reconstructing the legitimacy of internal auditing.

AKSELERASI GREEN ECONOMY MELALUI DIGITAL SYSTEM ERP DI DESA WISATA KEMIRI KABUPATEN JEMBER

Every region in Indonesia has the potential to generate income from the tourism sector, especially if it is supported by advances in information technology. However, there is a lot of tourism in Indonesia that has not fully implemented digitalization optimally. Like Kemiri Village in Jember Regency which faces challenges in integrating management and effective marketing. This research aims to optimize the tourism sector in the Kemiri Tourism Village through the implementation of the Digital System Enterprise Resource Planning (ERP). This transformation aims to increase visibility, attract more tourists, and facilitate the management of tourist villages. A qualitative and descriptive research approach was used to comprehensively assess the tourism situation in Kemiri Village. Primary data was collected through interviews with selected communities, as well as direct observation in Kemiri Village, and questionnaires via gform. Secondary data came from documentation, journals and literature. The waterfall method and SMART analysis were also used. Research findings reveal significant untapped tourism potential in Kemiri Village, moreover, integration is still limited. This Digital System Enterprise Resource Planning based website overcomes existing problems by increasing integration between tourist destinations. This website also contributes to the green economy by reducing the use of paper (paperless) through digital transformation in tourism operations.

Critical Success Factors for Implementing Cloud ERP in SMEs: A Systematic Review

Digital transformation has transformed the business processes and operations of firms worldwide. Companies need to adopt new technologies capable of automating and boosting the business to maintain competitiveness in a global market. This study aims to identify the critical success factors (CSFs) that impact Cloud ERP implementation in small and medium enterprises (SMEs). A systematic literature review was conducted with the support of the PRISMA-P. The identified factors were classified following the technology–organization–environment (TOE) framework. The CSFs that stood out most were system compatibility with the organization’s needs, data security, and senior management commitment support. This study contributes to the literature by identifying and grouping the CSFs that most impact the implementation of Cloud enterprise resource planning (ERP) in SMEs and to the practice by serving as a guide for managers and decision-makers of SMEs.

Implementation of an Enterprise Resource Planning (ERP) System and its Impact on Manufacturing Company Operational Efficiency

This article explores the implementation of an Enterprise Resource Planning (ERP) system and its consequential impact on operational efficiency within manufacturing companies. The research delves into the intricate process of integrating ERP systems, emphasizing their role in streamlining various business functions such as supply chain management, production planning, and inventory control. The study investigates the challenges faced during the ERP implementation phase and elucidates strategies employed to overcome these hurdles. It also examines the role of employee training and change management in ensuring a smooth transition to the new system, emphasizing their pivotal contribution to operational success. Furthermore, the article meticulously analyzes the tangible outcomes of ERP implementation, focusing on key performance indicators (KPIs) that gauge improvements in operational efficiency. This includes reductions in production lead times, enhanced accuracy in demand forecasting, and optimized resource allocation. The research methodology incorporates case studies and empirical data from manufacturing companies that have undergone ERP implementation. Comparative analyses highlight the variations in operational efficiency before and after ERP adoption, providing a comprehensive understanding of the system’s impact. The findings underscore the positive correlation between ERP implementation and operational efficiency, offering insights that contribute to the body of knowledge in both information systems and manufacturing management. Additionally, the article discusses potential challenges that may persist post-implementation and proposes ongoing strategies for continuous improvement. In conclusion, this article contributes valuable insights into the dynamics of implementing ERP systems in manufacturing companies, shedding light on their transformative impact on operational efficiency and providing a foundation for future research in the field.

Assessment of the Role of Enterprise Resource Planning (ERP) Implementation on Machakos University’s User Performance

Enterprise resource planning (ERP) systems occupy one of the largest and most important areas of information systems implementation in organisations in the world today. This study assessed the role of ERP implementation on Machakos University’s user performance. This study determined the relationship between enterprise resource planning system technology utilisation and user performance, system quality and user performance, and information quality and user performance. This study focused on user performance as compared to most studies that look into performance at the organisational level. The study made use of ICT models of adoption as its guidance. The implementation aspect was viewed from three perspectives, which include system technology utilisation, information quality, and finally, the system quality of the ERP system. Each aspect was analysed, and its effect on ERP system users was established in part and discussed. Data collection involved the use of questionnaires regarding the user performance of the ERP. Pearson’s correlation analysis was the statistical tool analyse the quantitative data. Microsoft Excel was used to capture data and transferred later into SPSS for detailed analysis, while descriptive statistics was used to help understand the characteristics of the study population. Computations from quantitative analysis pointed out respectively that Pearson’s correlation coefficient of technology utilisation = 0.686, system quality = 0.682, information quality = 0.757 and user performance (P-Value = 0.000) under the mediation of technology acceptance. This affirmed that for an ERP system, technology utilisation, system quality, information quality, respectively, and user performance have a statistically significant linear relationship (p < .05). Results also indicated that the magnitude or strength of the association is a strong one for each one of them since each of the aspects had its results within the range (.5 < | r | <.9). Characteristics of adopted technology, if well integrated together with the user tasks and abilities, and then coupled with appropriate system quality and information quality, resulted in enhanced user performance of an institution and by recommendation, such should form the backbone of an ERP as entails its design and implementation

Does ERP implementation mediate the relationship between knowledge management and the perceived organizational performance of the healthcare sector? Evidence from a developing country

Does ERP implementation mediate the relationship between knowledge management and the perceived organizational performance of the healthcare sector? Evidence from a developing country

Navigating Challenges in ERP Implementation within Higher Education: Insights from the Egyptian Context and Proposed Mitigation Strategies

Navigating Challenges in ERP Implementation within Higher Education: Insights from the Egyptian Context and Proposed Mitigation Strategies

Development reference model to build management reporter using dynamics great plain aggregated

The digital technology transformation impacts changes in business patterns that require companies to innovate to act appropriately in making strategic decisions quickly, precisely, and accurately to increase efficiency, be practical company performance, and impacts changes in business patterns that require companies to innovate to act appropriately in making strategic decisions quickly to improve the performance. An enterprise resource planning (ERP) system is one step toward achieving performance. ERP system is one step to achieving performance. ERP system is essential for companies to automate the efficiency of business processes. The decisions from management in implementing the ERP system are necessary for ERP implementation to be successful. However, in practice, companies still experience complexity. For that, it needs to be considered related a business process reference model is essential to enhance efficiency in implementing the ERP used. This research discusses the business process reference model based on the ERP dynamics great plain (GP) application aggregated using management reporter (MR) to help users better understand the practical overview. The methodology utilizes a reference model based on Microsoft Dynamics GP guidelines with a business process redesign approach. This contributes to developing business processes to help users understand using the ERP dynamics GP application.

Development reference model to build management reporter using dynamics great plain aggregated

The digital technology transformation impacts changes in business patterns that require companies to innovate to act appropriately in making strategic decisions quickly, precisely, and accurately to increase efficiency, be practical company performance, and impacts changes in business patterns that require companies to innovate to act appropriately in making strategic decisions quickly to improve the performance. An enterprise resource planning (ERP) system is one step toward achieving performance. ERP system is one step to achieving performance. ERP system is essential for companies to automate the efficiency of business processes. The decisions from management in implementing the ERP system are necessary for ERP implementation to be successful. However, in practice, companies still experience complexity. For that, it needs to be considered related a business process reference model is essential to enhance efficiency in implementing the ERP used. This research discusses the business process reference model based on the ERP dynamics great plain (GP) application aggregated using management reporter (MR) to help users better understand the practical overview. The methodology utilizes a reference model based on Microsoft Dynamics GP guidelines with a business process redesign approach. This contributes to developing business processes to help users understand using the ERP dynamics GP application.

Development of The Means of Engagement Concept on Enterprise Resource Planning User Satisfaction

None of the several theories that underpin the assessment of IT adoption characterizes the process as dynamically as the Means of Engagement theory does. User satisfaction is a key factor in influencing the success of ERP implementation as well as the adoption of the ERP system by the user. Therefore, it is necessary to identify the factors affecting user satisfaction of the ERP system as well as the relationship between customer satisfaction and user involvement. This research aims to develop a concept or model of Means of Engagement (MOE) on relationship domain in particular for satisfaction factor with the research object of PT Glico Indonesia. The research uses SEM-PLS analysis method using the SmartPLS 4 application to construct and test a structural equation model that reflects the relationship between the variables investigated in the research. The evaluation results showed that the five SERVQUAL dimensions studied did not have a significant impact on user satisfaction while customer satisfaction had a significant positive impact on engagement. The results of this research, namely the development of the Means of Engagement model, are expected to be the basis for PT Glico Indonesia to design strategies that can improve and maintain the adoption of ERP system users based on the level of the means of engagement model.

Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents

Implementing enterprise resource planning (ERP) systems remains challenging and requires organizational changes. Given the scale and complexity of ERP projects, documentation plays a crucial role in coordinating operational details. However, the emergence of the agile approach raises the question of how adequate lightweight documentation is in agile ERP implementation. Unfortunately, both academia and industry often overlook the natural evolution of documentation practices. This study examines current documentation practices through interviews with 23 field experts to address this oversight. The findings indicate a shift in documentation practices from retrospective approaches to dialogue-based, agile throwaway documents, including audiovisual recordings and informal emails. Project managers who extensively engage with throwaway documents demonstrate higher situational awareness and greater effectiveness in managing ERP projects than those who do not. The findings show an organic transformation of ERP documentation practices. We redefine documentation to include unstructured, relevant information across different media, emphasizing searchability. Additionally, the study offers two vignettes for diverse organizational contexts to illustrate the best practices of agile ERP projects.

Impact of ERP Implementation on Company Bottled Water to Performance Company

AbstractThis study evaluates the impact of implementing an Enterprise Resource Planning (ERP) system on the performance of CV Tirta Sasmita, a bottled drinking water producer. It addresses the challenge of fragmented business processes, hindering effectiveness and efficiency, along with suboptimal utilization of data resources. Qualitative methods, including interviews, observations, and document analysis, were employed. The study applied the ADDIE approach to tailor ERP systems to the company's needs and processes.The study yielded three significant findings. Firstly, researchers successfully developed a customized ERP system aligned with the company's requirements. Secondly, there was a tangible enhancement in CV Tirta Sasmita's financial performance, notably reflected in an increased total turnover asset ratio. Thirdly, employee performance exhibited improvements in work quantity, quality, punctuality, effectiveness, and independence.This research offers valuable insights for similar businesses or those considering ERP system implementation, highlighting its potential to enhance operational efficiency and performance.Keywords:Information System, AMDK, ERP, Company Performance, Total Turn Over Asset Ratio

Impact of Limited Enhanced Recovery Pathway for Cardiac Surgery: A Single-Institution Experience

ObjectivesEnhanced Recovery Pathway (ERP) refers to extensive multidisciplinary evidence-based pathways utilized to facilitate recovery after surgery. We assess the impact that limited ERP protocols had on outcomes in patients undergoing cardiac surgery at our institution. DesignRetrospective cohort study. SettingThis study was a single-institution study conducted at a university hospital. ParticipantsPatients undergoing open adult cardiac surgery. InterventionsERP pathways limited to pre-operative, intra-operative, and post-operative management of pain control, atrial fibrillation prevention, and nutrition optimization were implemented. Measurements and Main Results1,058 patients were included in this study. There were 374 patients in each pre and post ERP cohort after propensity matching with no significant baseline differences between the two cohorts. Compared to the matched patients in the pre-ERP group, patients in the post-ERP group had decreased total ventilation hours (6.8 vs 7.8, p = 0.006), less use of postoperative opioid analgesics as determined by total morphine milligram equivalent (32.5 vs 47.5, p < 0.001), and a decreased rate of postoperative atrial fibrillation (23.3% vs. 30.5%, p = 0.032). Post-ERP patients also experienced less subjective pain and postoperative nausea and drowsiness as compared to their matched pre-ERP cohorts. ConclusionsLimited ERP implementation resulted in significantly improved perioperative outcomes. Patients additionally experienced less postoperative pain despite decreased opioid utilization. Implementation of ERP, even in a limited format, is a promising approach to improving outcomes in patients undergoing cardiac surgery.

The Impact of Enterprise Resource Planning (ERP) Implementation on Performance of Firms: A Case to Support Production Process Improvement.

The Impact of Enterprise Resource Planning (ERP) Implementation on Performance of Firms: A Case to Support Production Process Improvement.

Analysis of ERP Critical Failure Factors: A Case Study in an Indonesian Mining Company

ERP is a useful application for companies to run day-to-day operations by automating business processes, but the complexity and difficulty of deploying ERP systems causes unanticipated implementation failures. Around 70% of ERP implementation fails to produce expected benefits, and three quarters of these projects fail. This study aims to uncover potential reasons that cause the failure of ERP system adoption using Company XYZ, a mining company as the case. A questionnaire was distributed to its management and employees. TOPSIS approach was used to rank the variables according to their significance in affecting failure of ERP systems implementation. The findings revealed that the two most important critical failure causes for ERP implementation are bad understanding of organization’s business processes and poor business process reengineering. The company needs to conduct a deeper analysis of the existing business processes in the business unit to be able to determine more appropriate business process reengineering for ERP implementation in the future. Companies and academics can utilize the study's findings as a helpful resource to identify the cause of ERP implementations failure

Implementing Enterprise Resource Planning Systems in Tanzanian Higher Education Institutions: The Influence of Task-technology Fit on Staff Performance

An individual user performance over ERP systems in Higher Education Institutions (HEIs) is less researched. Furthermore, the simultaneous impacts of Task-Technology Fit (TTF) on individual user (staff) performance over ERP systems in the context of Tanzania is little known. This study aimed at investigating both the direct and indirect impacts of TTF on staff performance over ERP systems in HEIs in Tanzania. This study was quantitatively designed using the snowball sampling technique by modifying D &amp; M IS success model. The modified framework was subjected to a sample of 163 staff who are using the ERP system to accomplish business processes. The data collected was analyzed using Structure Equation Modelling (SEM). The results show that TTF has considerable direct and indirect impacts towards the performance of staff who are using ERP systems. This implies that whenever an enterprise is implementing an ERP system to improve its business process outcomes then a deep analysis has to be taken on three key elements of TTF i.e. task, technology and individual characteristics. The discussion and implications of impacts were also reported.

ANALYSIS ENTERPRISE RESOURCE PLANNING (ERP) IN EMPLOYEES OF PT. GRACE TECHINC BALIKPAPAN

The information system that can help improve the effectiveness and efficiency of work is Enterprise Resource Planning (ERP). The ERP is an information system that integrates information available in the company from the various aspects of resources. The purpose of this research is to provide an overview of the ERP-based information system for PT Grace Technic employees in influencing the implementation of working processes for all employees. The data collection is in this study was carried out through the questionnaire. The Data analysis is used qualitative analysis by distributing questionnaires to respondents, is the employees who work by calculating percentage scores. This research was conducted with the aim of knowing and analyzing the influence of ERP on employees in PT. Grace Technic Balikpapan Based on the ERP implementation data and information. The method is used the quantitative research method. The research instruments are the tools or facilities used by researchers in collecting data, so that their work is easier and the results are better, more accurate, complete and systematic. The results of this research indicate that the Enterprise Resource Planning (ERP) at PT. Grace Technic Balikpapan showed that the results are very good percentage score can help the employee in managing performance so that they can maximize the employee work and then what must be done is to develop the ERP system, in management commitment and training in the use of the ERP system.

Deployment and Implementation of IFS System Procurement Management Module of Road Network Company

Enterprise Resource Plan is the coordination of management and technology, making full use of information and supporting operational decision is the resource of ERP. Huge enterprise need to adapt the management requirement of information age and implement ERP. Beijing Rail Transit Luwang Group implement project management and operate resource is the coordination of ERP concept and software, and put it into practice and operation. Purchasing management module take an important role in the ERP implementation. Material purchase, equipment purchase finance control, all these need to realize in the purchasing management system. So we make research and analyze to the purchasing management, then design and develop for IFS purchasing function module, and achieve the purpose of adjusting the organization structure and implementing function. This article analyzed the factors which affect the ERP implementation in every stage and evaluated the result of implement ERP. And this article also present the all processes from demand analysis to system test. According to the current situation of Luwang Group, we proposed adjustment for the management system which all departments participant, then build the relationship between material requirement with purchase application and contract, in order to promote the efficiency and turnover ratio of spare parts. Improving the material management and ensure the consistence between cash on hand and accounting ledger. Then evaluating the ERP efficiency and summarizing the advantages and problems of internal enterprise, and providing experience for ERP implementation widely.

Enterprise Systems And Resource Planning To Assit Msmes

This service is about system utilization (enterprise resource planning) in micro, small and medium enterprises (MSMEs) in Indonesia. Applying enterprise resource planning to MSMES can help increase flexibility and integrate entire business processes, such as inventory management, finance, production, and sales. However, the implementation of enterprise resource planning requires mature preparation, including proper selection of suppliers, optimization of internal teams, and preparation of human resources. The research methodology used is a participatory action learning system with the active participation of MSMES stakeholders and enterprise resource planning providers. The implementation process of the ENERPRISE Resource Planning system in MSMES includes the phases of meetings, planning, system design, training, and support, as well as the use of the system in business operations. The implementation steps of the Enterprise Resource Planning system in MSMES include business information documents, functional requirements documents, user acceptance testing, training, and go-live.

The Relevance of KES-Oriented Processes for the Implementation of ERP Systems: Findings From an Empirical Study in German SMEs

Past and current research has shown that Knowledge and Expertise Sharing (KES) is central to the appropriation of enterprise software such as Enterprise Resource Planning (ERP) systems. ERP implementation projects in Small and Medium-sized Enterprises (SMEs) are often driven by research and practice. However, they tend to focus on the 'go live' moment rather than on the subsequent, much longer post-implementation phase. This, we argue, results in decreased utilisation over time and an increased need for workarounds. In this paper, we draw on an empirical study within four organisations which exposes the limitations of KES in ERP implementation projects in SMEs, especially in regard to the preparation of key users. Our findings suggest that, despite key users' essential role in these projects, they are often chosen haphazardly and are ill-prepared. As a result, they cannot fulfil their role of facilitating KES with end users, who end up appropriating ERP systems mostly through 'learning by doing'. This stems directly from complex and largely unrecognised processes involving consultants, hotlines, management, key users and end users. In this paper, we introduce and discuss specific socio-technical, KES-oriented measures which can potentially lead to sustainable KES throughout the ERP life-cycle for longer-term success.