Knowledge Management Implementation Research Articles

Pelaksanaan Knowledge Management dalam Tata Kelola Jurnal Pustaka Ilmiah Universitas Sebelas Maret Surakarta

This study aims to: describe the practice of implementing knowledge management in the management of the Jurnal Pustaka Ilmiah Journal, and to find out what activities are oriented towards increasing the culture of sharing knowledge in the management of the Jurnal Pustaka Ilmiah Journal. This research is a descriptive qualitative research. Data collection was carried out using interview, observation and documentation methods. The informants in this study were the managers of the current and previous Jurnal Pustaka Ilmiah Journal, amounting to 4 people. The data presented in a narrative format and equipped with supporting pictures in several parts. The findings of this study are that Jurnal Pustaka Ilmiah Journal’s human resources was still very limited, but have a strong commitment. Jurnal Pustaka Ilmiah Journal was led by an egalitarian leadership style. Communication between managers is carried out over various media both synchronously and asynchronously. Institutions play a role in providing material-immaterial support in this matter even though the intensity is still limited to ceremonial. Meanwhile, the learning process in managing Jurnal Pustaka Ilmiah Journal found that managers did not hesitate to try new things to improve the quality of journal management. The success of the knowledge transfer process is not the success of the journal manager alone, but rather needs to get support from various elements, such as the participation of parent institutions which is not limited to ceremonial to create a strong and professional management. This will have implications for increasing the confidence of readers and writers in Jurnal Pustaka Ilmiah as a credible reference in the field of library and information sciences .

Knowledge Management Maturity Assessment at Balai Besar POM in Serang

Provincial Office of Indonesian Food and Drug Authority in Serang (BBPOM di Serang), its surveillance area in Banten Province, has cultivated knowledge sharing, including disseminating training results to implement Knowledge Management (KM). However, by evaluation in 2021, the number of knowledges shared in the KM portal is still low. These conditions need further investigation to identify their strengths and opportunities for improvement in implementing KM. This study aims to measure the Maturity of KM implementation at BBPOM di Serang. The methods used are quantitative measurement through surveys, qualitative through interviews, and desk studies. The survey was conducted using APO KM assessment tools to see the maturity gap of KM implementation. The surveys showed a score of 162.34 which means the application of KM is continuously evaluated and improved; the score is categorised as high because there are applicable business processes, namely the Implementation of Personnel Management, Management System, and Bureaucratic Reform. However, from the survey, interviews, and business processes examination, there are opportunities to improve the implementation of KM. Based on these opportunities, solutions are recommended to increase the Maturity of KM implementation.

Exploring Barriers of Knowledge Management Implementation KMI in Egyptian Hotel Industry

Exploring Barriers of Knowledge Management Implementation KMI in Egyptian Hotel Industry

Improving school performance and student academic orientation: the role of safety-oriented knowledge management and diversity

PurposeThe purpose of this study is to examine the influence of the implementation of safety-oriented knowledge management (KM) processes and student diversity acceptance in schools and the interaction effect of safety-oriented KM processes and student diversity acceptance over school performance and student academic orientation.Design/methodology/approachResponses of 977 American schools available in the database of the National Center for Education Statistics were analyzed using hierarchical regression analyses.FindingsResults show that implementation of safety-oriented KM processes and diversity acceptance in schools have varying effects on school performance and student academic orientation. The impact of knowledge acquisition from parents on the academic achievement of students is positive and stronger in schools that are low in student diversity acceptance than schools that are high in student diversity acceptance.Originality/valueThis study adds value to the KM literature by exploring how KM processes are executed in American schools to improve their performance and students’ academic orientation and how diversity among students alters the strength of the relationships.

ANALISIS TEMATIK ARTIKEL DALAM JURNAL IFLA EDISI SPECIAL ISSUE: KNOWLEDGE MANAGEMENT AND LIBRARY INNOVATION IN A CHANGING WORLD

This study aims to map the themes discussed in the articles in the journal. This study is qualitative with theme-based approach. Data collection methods is text documents analysis. The selected documents were analyzed using ATA (Applied Thematic Analysis). The results showed that IFLA Journal Vol. 46, No. 1, March 2020 edition of the Special Issue: Knowledge Management and Library Innovation in a Changing World contains articles with 8 themes, namely library assignments in knowledge management, knowledge management in academic libraries, library restructuring by applying knowledge management principles, knowledge management in college libraries, problems that occur after the implementation of knowledge management, city library networks based on the concept of knowledge management, knowledge sharing activities within institutions, and the weakening of library functions if they do not apply the concept of knowledge management. The conclusion of this study is that the articles published in the journal have the theme of adapting the principles of knowledge management in academic and city library activities along with constraints to alternative solutions. This journal also provides an overview of the problems that will occur if the library has not implemented knowledge management.

Implementation of land and water controlling: case study in Sriharjo Village, Bantul District, Yogyakarta

The concept of knowledge management is required to implicate the management of human resources, natural resources, and information technology to raise the consciousness of agricultural performers of the importance of knowledge-based concepts and strategies. The problem is how to increase knowledge of human resources sustainably to improve performance and competitiveness and create a decision-making process as the first step to implement agricultural management in a more focused and measurable. Knowledge management in Sriharjo Village has begun to be developed but has not been implemented and managed optimally as a knowledge asset. This research used a qualitative approach to identify knowledge gaps and a SECI model approach to determine the implementation and knowledge management strategy. This research aims to implement a knowledge management system strategy based on water and land resources in Sriharjo Village. A Collecting data with questionnaires and interviews with respondents and taking samples of respondents in the purposive sampling method. Knowledge will disappear if only stored in a tacit form, but sharing knowledge and implementing knowledge management through the transformation of tacit knowledge into explicit knowledge can increase understanding, a consciousness of managers and users, and minimize gaps. The application of KM is necessary to share knowledge with each member of the organization, such as organize meetings, discussions, socialization, using internet media, counseling, and training to improve the performance and sustainability of the organization.

English

The quest for a better way of enhancing firm performance has led to the discovery of knowledge as a unique and firm-specific resource for achieving competitive advantage. Knowledge management has gained the attention of practitioners and scholars in recent times. Knowledge management involves obtaining the right set of information and making them available to the right people, at the right time. When an adequate knowledge management system is in place, employees can create, share and re-use knowledge. Existing literature shows that knowledge management is still evolving and factors like intellectual capital, innovation and knowledge application play a significant mediating role in its effect on firm performance. Also, knowledge management processes ought to be followed by effective knowledge management implementation strategies to avoid knowledge proliferation and structuration. Modern businesses are gradually evolving from document-based knowledge management systems towards people-based knowledge management systems as a result of higher capacity for improvement and alignment of knowledge management strategies. Modern businesses also try to foster the effectiveness of their knowledge management process through gamification. Several challenges and limitations to knowledge management like organizational culture, lack of knowledge sharing incentive, cultural differences, lack of proper information structures and change management issues were also identified.   Key words: Knowledge management, tacit knowledge, implied knowledge, knowledge management theory, knowledge management system, knowledge sharing.

Konteks Organisasi, Teknologi Informasi dan Kapabilitas Knowledge Sharing Pegawai di PT PLN (Persero) Area Palembang

Rapid changes in the information age indirectly require reforms in the public sector. The public sector must continue to improve, one of which is through the creation of innovation. Innovation in the public sector is carried out through the creation of ideas that cannot be separated from the knowledge sharing process. Knowledge sharing is important for organizations considering the nature of knowledge which is complementary and no single individual masters all fields of knowledge. Unfortunately, not many public agencies have implemented knowledge management properly through the use of information technology by considering organizational culture and the type of organizational structure. The purpose of this study was to examine how the influence of internalization of organizational culture and functional organizational structure on knowledge sharing capability at PT. PLN (Persero) Palembang Area by including information technology as an intervening variable. The method used in this study is a quantitative method using a questionnaire as primary data. The sample used in this study is a census sample so that the entire population is used as research respondents. The results showed that the use of information technology mediates the effect of internalization of organizational culture on knowledge sharing capabilities but does not mediate the effect of functional organizational structures on knowledge sharing capabilities. Based on these findings, the suggestions given by the researcher are: maximizing the use of information technology while maintaining a conducive organizational culture and climate for increasing knowledge sharing capabilities.

THE EFFECT OF MANAGER ATTITUDE AND TEAM ATTITUDE ON EMPLOYEE COMMITMENT TO CHANGE: THE MODERATING ROLES OF POWER DISTANCE ORIENTATION AND GENDER COMPOSITION

Employee commitment to change is critical to the success of organisational change. This study draws upon social learning theory and examines the influence of both manager and team attitude toward change on employee commitment to change, with gender composition and power distance orientation as moderators. The sample comprised 291 employees and 38 managers from five Taiwanese companies that implemented knowledge management related technologies. The results showed that team attitude had a positive association with commitment to change. Power distance orientation negatively moderated the relationship between manager attitude and commitment to change, and it positively moderated the relationship between team attitude and commitment to change. There was also a three-way interaction among power distance orientation, gender composition, team attitude, and commitment to change.

The Challenges and Coping Strategies of KM Implementation in HEIs

The pace of competition has increased in every sphere of the economy, and to face such high level of competition, organizations look for sustainable competitive edge. Knowledge as a tool of competition has been found to be highly sustainable as compared to physical resources and even technology, so organizations look for managing knowledge with strategic focus. This paper attempts to assess the knowledge management practices of a top Indian B-School, to identify the challenges faced by the B-School in the domain of knowledge management implementation and the coping strategies adopted by the school vis-à-vis the challenges. The study adopts for itself a descriptive framework and bases the enquiry on both primary as well as secondary data. For carrying out the investigation, case study method of research was applied. The findings show that though the B-School under study practices most of the selected parameters of knowledge management, managing knowledge as a strategic tool for developing and maintaining sustainable competitive edge is yet to be recognized.

INFORMATION TECHNOLOGY AS MODERATOR BETWEEN KNOWLEDGE MANAGEMENT AND ORGANIZATIONAL PERFORMANCE

The main objective of this study was to verify the moderating role of Information Technology on the relationship between KM implementation and organizational performance in a university context through Abdelmalek Essaadi University. by collecting the views of teacher-researchers, using a hypothetical-deductive reasoning approach and a quantitative working method. Our questionnaire was administered to a representative sample of 88 teacher-researchers from the different institutions of the university under study. The results obtained using Hierarchical regression prove the moderating and positive role of Information technology on the intensity of the relationship between the application of the KM and (Training, research, publication, and governance) as indicators of organizational performance with a change in the correlation rate from R=0.917 to R=0.974 with the addition of leadership as a moderator variable with a degree of impact of 5.7%. This paper presents empirical evidence on the importance of the organizational, technical, and human factors on knowledge management implementation and enhancing performance. KEYWORDS: organizational performance, Information Technology, knowledge management.

Implementation of Knowledge Management in Different Industries

Customer knowledge is a valuable asset, and gathering, managing, and sharing customer knowledge can be a useful competitive activity for organizations. Successful knowledge partnerships with essential and valuable customers can strengthen business performance and create an absolute competitive advantage that is difficult for competitors to emulate. In consumer knowledge management, companies often experience significant obstacles or constraints so that sometimes many companies prevent them from managing consumer knowledge. The company or organization depends on consumers who do not need to understand the industrial field of the company or organization. This paper discusses the comparison of the application of customer knowledge management in various industries. Research findings that all organizations must apply the three essential components of customer-related knowledge within the underlying conceptual framework. Three basic components of customer-related knowledge within a basic conceptual framework: knowledge for customers, knowledge of customers, and customer knowledge, cannot be eliminated. This proves the compatibility with previous studies. In fact, to succeed, they must be applied so that it is of value to the company. Implementation of the framework can present a great opportunity for the organization or company to make new products so that this will improve the performance of the company or organization and maintain the continuity of the company or organization.

APPLICATION OF KNOWLEDGE MANAGEMENT IN COLLEGE LIBRARY

Knowledge Management (KM) is an emerging field, much tooted or hyped since late 1990s. However, due to the complicated nature of knowledge per se and its consequent management, it is open difficult to estimate or demonstrate the value of knowledge management. College libraries, with limited budget and human resources, may hesitate to follow the business sector and plunge into the uncharted sea of knowledge management. This paper suggests a pragmatic approach to the implementation of knowledge Management for college libraries: utilizing the existing staffing, technology and management structure.

Identification and prioritization of critical success factors of knowledge management implementation using a novel hybrid group decision-making model

PurposeThe purpose of this study is to identify and prioritize the critical success factors (CSFs) of knowledge management (KM) implementation through a novel hybrid model, namely, Fuzzy Delphi method (FDM), interpretive structural modeling (ISM) and revised Simos, which is one of group decision-making (GDM) approaches.Design/methodology/approachThe CSFs of KM implementation were identified through a systematic literature review. FDM was adopted to determine the CSFs in the Iranian oil industry. Then, a novel hybrid model consisting of ISM and revised Simos techniques were used to classify and prioritize the CSFs.FindingsThe obtained results suggest that there are 13 CSFs of KM implementation. The result of ISM shows that the CSFs of KM implementation were classified into five levels. The result of revised Simos reveals that the “human resources management” obtained the highest priority and “leadership commitment and support” and “intellectual capital” ranked second and third, respectively.Research limitations/implicationsAs this research was performed in the Iranian oil industry, caution should be taken regarding the generalizability of the obtained results.Practical implicationsThe top managers of the surveyed companies could get acquainted with CSFs of KM implementation in their organization and use a GDM technique that has various advantages to solve the relevant problems.Originality/valueThis paper provides a twofold contribution to expand KM and GDM literature and to the best knowledge of the authors, it is a novel hybrid GDM model of its kind.

Testing Availability of Human and Technical Requirements for Knowledge Management Implementation in Moroccan Universities

Effectively handling knowledge is crucial for any organization to survive and prosper in the turbulent environments of the modern era. However, Effective knowledge management implementation requires the presence of organizational, Human, and Technological appropriate infrastructure. throughout, the literature Most authors cite (Management leadership and Information Technology).
 The main objective of this study was to verify the presence of success factors for (KM) implementation at the Moroccan universities via the Abdelmalek Essaadi University subject of this work.
 Through deductive reasoning approach and a quantitative working method, Using the questionnaire as a tool to collect data from a proportional random and representative sample of 88 teacher-researchers from the different institutions of the university under study. 
 This paper presents empirical evidence of the positive relationship between (Management leadership, IT) and (KM) implementation at Moroccan universities with a Pearson correlation rate of R = 0.635 For Management leadership and 0.554 for Information Technology.
 Also, the results obtained show insufficiency presence of initiatives for (KM) application, with an average of 2.14 for leadership and 2.29 concerning (IT) according to the university's teachers.

Enablers of knowledge management: practical research-based in the construction industry

PurposeTo effectively implement knowledge management, one prerequisite is to understand and implement the knowledge management enablers in the sense of optimal institutional efficiency. This paper aims to analyze and measure the significant enablers in overseeing knowledge management in the construction sector.Design/methodology/approachThe mixed-method technique was used to achieve the objective of this study and involved the application of detailed questions to project engineers and project managers within leading construction engineering companies, provided by the Institution of Engineering and Technology Ghana. In total, 150 questionnaires were collected and analyzed using the Statistical Package for Social Sciences v. 26.FindingsThe study confirms that the knowledge management enablers such as employees knowledge, motivations, effective decisions and strategic planning are some of the important ways in which construction professionals can achieve different strategic goals in many processes and concluded that the progress of the next generation knowledge management strategy will be based on content sharing, decision-making and by promoting the free flow of ideas.Originality/valueThe study offers perspectives into knowledge management enablers and recommends key performance factors, championed by Ghanaian construction contractors for institutional knowledge capture.

Strategies to Improve Teacher Professionalism Through The Implementation of Knowledge Management

Teacher professionalism is closely related to those who have special skills and abilities in the field of education to optimize their duties and functions as teachers to meet the needs of the profession. This research method uses a qualitative description. The subject of this study is a certified teacher, and improves the skills of teachers by implementing knowledge management. This study focuses on teacher certification in private high schools in Cirebon Regency from 91 private high schools in Cirebon whose teachers are certified with a sample of 33 schools randomly but proportionally by region. The application of knowledge management to improve the professionalism of private teachers with madrasa certification in Cirebon Regency can be done by managing certified teacher staff through education and training. In addition, it is necessary to form a separate community to bring together certification teachers at certain times to discuss or share information and knowledge related to becoming professional teachers. The ability to use information technology is also needed to improve the pedagogic skills of certified teachers, especially in private madrasah in Cirebon Regency. The knowledge management skills of every certified teacher in private madrasas in Cirebon Regency must also be utilized in the form of sharing applications with other certified teachers. The aim is to provide insight for teachers of private Madrasah Law certification in Cirebon Regency.

Implementation of Knowledge Management in Building the Organization Dealing Effectiveness of Dynamic Environment in the Disruptive Era

The focus of this study is the implementation of knowledge management, organizational effectiveness, and disruptive which uses a descriptive narrative approach to describe knowledge management as a multi-disciplinary approach. The method used is the descriptive qualitative analytic approach. Data collected through literature studies and fieldwork using interviews, observation and documentation study. The results showed that knowledge management is the organization's activities in managing knowledge as assets in which the various strategies are the proper distribution of knowledge to the right people and in the period of rapid so that they are can be interacting, share knowledge and apply it in their daily work to improve organizational performance. The results of this study are expected in the era of globalization where changes in environmental changes occur very rapidly, the uncertainty of the environment and the level of competition is very high often cause a leader should be able to have a strategy in making organizational decisions, errors in reading the situation and overreact to changes in the dynamically changing environment will fail. The organization will survive forward if managers can make the right decisions and quickly following the development of the internal and external environment.

A knowledge management based framework for enhancing the learning culture in architectural design firms in developing countries

PurposeIn spite of the active role of continuous learning on improving organisational performance, the construction industry generally and architectural design firms (ADFs) in particular are criticised for their inability to use organisational knowledge to foster learning culture towards enhancing their performance. This paper aims to develop a framework based on knowledge management (KM) to enhance the learning culture in ADFs in developing countries.Design/methodology/approachTo achieve the abovementioned aim, a research methodology consisted of data collection, data analysis and action required is designed to achieve four objectives. First, to examine the nature of the construction industry in developing countries, learning culture in ADFs, as well as knowledge and KM; second, to present three case studies to investigate the effectiveness of KM in enhancing the learning culture in ADFs; third, to investigate the perception and application of KM towards enhancing the learning culture in ADFs in Egypt, finally to develop a KM based framework to enhance the learning culture in ADFs in developing countries.FindingsThrough literature review, the research highlighted the fragmented nature of the architectural design process, which led to the loss of valuable information and made the process of capturing and sharing knowledge a hard task. In addition, it identified the barriers of implementing KM and the building blocks of learning culture in ADFs. Results of data analysis showed that “lack of organisational culture” and “low involvement of top management” were ranked the highest barriers for implementing KM in ADFs. Moreover, respondents mentioned that they do not share openly their information with other employees to maintain their uniqueness and that the strict working environment of their ADFs is not encouraging creativity or enhancing learning culture. Furthermore, “continuous learning and enhancement” and “experimentation, feedback and reflection” were ranked by respondents as the highest building blocks of a learning organisation.Research limitations/implicationsThis research focussed on ADFs in developing countries.Practical implicationsImplementing KM strategies will facilitate the enhancement of learning culture within ADFs in developing countries. This will impact positively on improving the performance and increasing the competitiveness and market share of ADFS.Originality/valueThe research identified the barriers of KM implementation in ADFs and the building blocks of creating a learning organisations. It focusses on improving the performance of ADFs through using the capabilities of KM towards building learning culture in ADFs. The proposed framework which was designed to facilitate the implementation of KM for enhancing the learning culture in ADFs in developing countries represents a synthesis that is novel and creative in thought and adds value to the knowledge in a manner that has not previously occurred.

The Effect of Knowledge Management Implementation on the Organizational Performance through Learning Organization at PT Inalum (Persero)

PT Indonesia Asahan Aluminium (Persero) or Inalum is a State-Owned Enterprise (BUMN) which is a pioneer company and the only one in Indonesia engaged in the production of Primary Aluminium (ingots, billets and alloys). Currently, Inalum is faced with problems with 42.39% of employees having period of employment less than 5 years in 2018. Conditions of productivity performance also declined from 2014 which was 135.35 tons of aluminium per employee per year to 117.67 tons of aluminium per employee per year in 2018. This becomes basic policy to implement knowledge management and learning organizations within the company. The purpose of this research is to find out and analyze the effect of knowledge management with the focus of tacit knowledge on organizational performance through learning organizations. The independent variable in this study is tacit knowledge management, the dependent variable is organizational performance, and the intervening variable is the learning organization. Data collection using a questionnaire with a total sample of 100 respondents. This research uses SEM analysis method which has previously been tested for validity and reliability. The results of this study indicate that tacit knowledge management has a positive and significant effect on organizational performance, tacit knowledge management has a positive and significant effect on learning organizations, learning organization has a positive and significant effect on organizational performance and tacit knowledge management has a positive and significant effect on organizational performance through learning organizations. Keywords: Knowledge Management, Tacit Knowledge Management, Learning Organization, and Organizational Performance.