Impact Of Knowledge Management Processes Research Articles

Pioneering Sustainability: Insights from the Integrative Role of Knowledge Management Processes and Technological Innovation

This paper examines the quantitative relationship between knowledge management and technological innovation and their influence on sustainable development. Organizations have increasingly focused on knowledge management processes, recognizing their importance for maintaining competitiveness and sustainability. The purpose of our study was to shed light on the impact of knowledge management processes on a firm’s sustainability and innovation. Specifically, we investigated the relationship between knowledge acquisition, knowledge storage, knowledge transfer, and knowledge application and their effects on product/service innovation, process innovation, radical innovation, and incremental innovation. Using data from 272 questionnaires completed by top managers from companies operating in Greece, we provide strong evidence of a positive relationship between knowledge acquisition, storage, and application on product innovation whereas knowledge acquisition, storage, and transfer have a statistically significant effect on process innovation. Furthermore, we found a strong positive relationship between knowledge transfer and radical innovation. Finally, all four knowledge management processes have a strong positive impact on incremental innovation. The strength of these statistically significant results is reinforced by the magnitude of the corresponding estimated coefficients. The robustness of our results was further confirmed through the estimation of a Structural Equation Model (SEM) with the application of the Partial Least Squares (PLS) technique.

The impact of knowledge management processes on the development of intellectual capital: A survey study on a sample of private colleges

يهدف البحث الى استعراض عمليات إدارة المعرفة وتأثيرها في كيفية تنميه رأس المال الفكري ، وبالرجوع الى ما تم تناوله في البحوث والدراسات ذات العلاقة وعلى أساسه تم صياغة مخطط فرضي لتوضيح نماذج التأثير بينما تم تبنيه من ابعاد، وتم اتخاذ إدارة المعرفة الذي يعد متغيراً مستقلاً بأبعاده (الاكتشاف ، الامتلاك ، والمشاركة) ورأس المال الفكري كمتغير تابع بأبعاده (مهارات العاملين ، الابتكار والتجديد ، معنويات العاملين) ، واحتوت العينة على (120) من التدريسيين لعدد من الكليات الاهلية في بغداد، وتوصلت الباحثة تأثر عملية إدارة المعرفة بشكل معنوي ايجابي في التنميه لرأس المال الفكري.

The Impact of Knowledge Management Processes on Sustainable Performance: The Mediating Role of Enterprise Resource Planning System

This study identified the effect of knowledge management processes on sustainable performance, testing the expected role of the ERP system as an intermediate variable in enhancing the impact of knowledge management processes on sustainable performance. Few studies have empirically examined the three variables this encouraging the researcher to fill the research knowledge gap. A literature review is a suitable way to review existing literature while facilitating theory development and uncovering areas where further research is needed. Data were collected through questionnaire from the Jordanian Pharmaceutical Industrial Companies in Amman which are (6) companies, used a comprehensive survey due to the limitations of the population which consisted of (81) administrators at the top and middle management levels, using SPSS statistics version 25 for testing the research model and hypotheses. The results reveal appositive medium effect of knowledge management process on sustainable performance, the findings also indicate the medium level of effect of knowledge management process on ERPs. The results also confirm that there is higher level of effect of ERP on the effect of knowledge management process on sustainable performance. This mean that all hypothesized relation was positive.

تأثير عمليات إدارة المعرفة على اتّخاذ القرارات الإدارية (دراسة استطلاعية لآراء عيّنة من تدريسي جامعة سومر / كُلّية الإدارة والاقتصاد)

The research aims to know the impact of knowledge management processes on decision-making in educational institutions, in addition to knowing the importance of these variables in the success of the educational institution by focusing recently on the dimensions of knowledge management processes because of the integration it achieves to coordinate the activities of the institution in the light of knowledge acquisition, creation, storage and participation In it, and to achieve this goal, the spss.24 program was adopted to find out the impact of knowledge management processes in its dimensions (knowledge generation, knowledge storage, knowledge distribution, knowledge application). in making decisions. The study reached the most important conclusions, which is the existence of an effect of the dimensions of the independent variable knowledge management processes in decision-making, The need to benefit from the knowledge that the institution possesses in its work by involving workers in the work to solve the problems they face. The method of work teams to perform tasks within the organization to benefit from the individual experiences and knowledge of all team members

Reconciling the impact of knowledge management processes on knowledge worker productivity

Knowledge management has been a proven tool to foster organizational performance, innovations, and individual knowledge workers’ productivity. A stream of empirical studies has demonstrated with contradictory results that each single organizational knowledge management process – knowledge creation, knowledge sharing and utilization – can enhance the knowledge workers’ productivity in isolation. In contrast, our study argues with the support of Nonaka’s theory and alignment theory that knowledge utilization is the only frontline and primary knowledge management process which can enhance knowledge workers’ productivity while other knowledge management processes (knowledge creation and knowledge sharing) support and supplement each other as well as improve knowledge utilization. This means that shared and created knowledge will not enhance the productivity of knowledge workers until organizations strive for knowledge utilization. This study used data collected from 336 knowledge workers in the Telecom industry of Pakistan and examined it using partial least squares modelling. The findings indicated that knowledge utilization is the sole frontline and primary knowledge management to enhance the productivity of knowledge workers. Hence, knowledge utilization can only influence productivity indirectly by increasing the utilization of knowledge created and/or shared.

The Impact of Knowledge Management Processes on Innovation Implementation: Nigerian Manufacturing

The Nigerian manufacturing industry significantly influences national economic diversification and growth. However, it faces several challenges, including insufficient infrastructure, talent shortages, and foreign direct investment. The study investigates how KM processes impact innovation in the Nigerian industry. We surveyed 424 manufacturers and found that better KM processes (acquisition, creation, application, and sharing) lead to improved innovation implementation. The results demonstrated that KM processes considerably impacted innovation implementation in the Nigerian manufacturing sector. Knowledge acquisition, creation, application, sharing, and storage all have a favourable effect on innovation implementation ability. The findings emphasise the significance of adequate information flow, investment in research and development, and technological capabilities for promoting innovation. This study shows the link between KM practices and innovation outcomes in the Nigerian industry. This study has implications for improving competitiveness and sustainability. A work environment that prioritizes continuous learning, collaboration, and technology for knowledge management would be beneficial.

The Impact of Knowledge Management Processes on Sustainable Performance: The Mediating Role of Enterprise Resource Planning System

This study identified the effect of knowledge management processes on sustainable performance, testing the expected role of the ERP system as an intermediate variable in enhancing the impact of knowledge management processes on sustainable performance. Few studies have empirically examined the three variables this encouraging the researcher to fill the research knowledge gap. A literature review is a suitable way to review existing literature while facilitating theory development and uncovering areas where further research is needed. Data were collected through questionnaire from the Jordanian Pharmaceutical Industrial Companies in Amman which are (6) companies, used a comprehensive survey due to the limitations of the population which consisted of (81) administrators at the top and middle management levels, using SPSS statistics version 25 for testing the research model and hypotheses. The results reveal appositive medium effect of knowledge management process on sustainable performance, the findings also indicate the medium level of effect of knowledge management process on ERPs. The results also confirm that there is higher level of effect of ERP on the effect of knowledge management process on sustainable performance. This mean that all hypothesized relation was positive

The Impact of Knowledge Management on the Creative Abilities of Employees: A Field Study at the African Company of Glass – Jijel [In Arabic

This study aimed to identify the impact of knowledge management on the creative abilities of employees of the African Company of Glass - Jijel, where the study included dimensions of the Knowledge Management, which are: Knowledge diagnosis, knowledge generation, knowledge storage, knowledge sharing, knowledge application, in addition dimensions associated with the creative abilities of employees, by relying on the descriptive analytical method as a methodology of the study, And the questionnaire as an essential tool in collecting study data from a sample of 65 workers. They were chosen at random, the study concluded that the level of knowledge management processes in the African Company Glass - Jijel was weak in all its dimensions, and there is a positive impact of knowledge management processes on the creative abilities of employees in the Company. In light of the findings, the study recommended the need to pay attention to improving knowledge management processes and enhancing the creative capabilities of employees and working to develop them at the African Company of Glass - Jijel.

Nexus of knowledge management and organizational performance: a cross-country study of China and Pakistan higher educational institutes

PurposeThe study explores the impact of knowledge management (KM) enablers, i.e. trust and organizational climate, on KM processes. The study further observes the indirect relationship of KM processes on organizational performance via the mediating role of knowledge workers' satisfaction in cross-cultural settings.Design/methodology/approachThis research used a survey of 784 educational and administrative personnel from higher education institutions (HEIs) in Pakistan and China. Smart Partial Least Square (PLS) 3.2.9 was employed to perform the analysis.FindingsThe result shows that trust and organizational climate influences KM processes, and these KM processes, in turn, impact organizational performance via the partial mediating effect of knowledge worker satisfaction (KWS) in Pakistan. The multi-group analysis confirmed the substantial differential effect of KM processes on KWS in culturally different HEIs. At the same time, the study's overall sample substantiated full mediation in China. Furthermore, the impact of KM processes on organizational performance did not substantiate in China.Practical implicationsOutcomes of this research affirm KM university practice and recommend how higher education academics and administrators prioritize trust, organizational climate, KM processes, and KWS while strengthening organizational performance in a culturally different environment.Originality/valueA lack of research ascertains the inter-relationship between trust, organizational climate, KM processes, KWS, and organizational performance in culturally different environments. This is one of the initial studies that examine the relationship between trust, organizational climate, KM processes, KWS, and organizational performance in HEIs. The study empirically examines the inter-relationships among these variables and enlightens insights into the current literature by immediately investigating the mediating role of KWS in culturally different environments.

Knowledge management process as a mediator between collaborative culture and frugal innovation: the moderating role of perceived organizational support

PurposeDrawing on the knowledge-based view (KBV), the purpose of the study is to examine the impact of collaborative culture (CC) on frugal innovation (FI). It also advances insight into the pathways for stimulating distinct aspects of innovation capacity by assessing the mediating effects of knowledge management (KM) processes and the moderating role of perceived organizational support (POS).Design/methodology/approachBased on the data gathered from 430 participants from 80 Pakistani manufacturing and service firms, this study used structural equation modeling to evaluate hypotheses in the established research model.FindingsThe findings reveal that CC positively fosters the KM processes and different aspects of FI. The results indicated the positive direct impact of KM processes on frugal functionality (FF) and frugal cost (FC) while insignificant on the frugal ecosystem (FE). This study found partial mediation of KM processes on the relationship among CC, FF and FC, but the KM process does not mediate the relationship between CC and FE. The results also demonstrated that POS moderation enhances the impacts of CC on KM processes and FF while notably weakening the impacts of CC on FC and FE.Research limitations/implicationsTo understand the crucial role of knowledge capital in companies’ innovation capability, future research should examine the mediating function of KM capability (knowledge process capability and knowledge infrastructure capability) and moderating role of environmental turbulence in the relationship between CC and different aspects of innovation capability.Practical implicationsThis study significantly advances a better understanding of the relationship between CC and specific facets of innovation capacity by emphasizing the importance of driving the KM process and improving POS.Originality/valueThis study has contributed to the theoretical and practical efforts on KBV, emphasizing the critical importance of CC in fostering a conducive environment for KM processes and innovation.

Knowledge management processes and strategic human resources management: Creating competitive advantage through employee innovation behavior

Purpose: this paper aims to investigate the impact of Knowledge Management Processes and Strategic Human Resources Management on creating Competitive Advantage. The research investigated the direct impact of Knowledge Management Processes and Strategic Human Resources Management. In addition to exploring the impact by using the moderating role of Employee Innovation Behavior. Research design, data, and methodology: the paper used quantitative approach to collect the data; 400 questionnaires were distributed at three telecommunication companies in Egypt “Vodafone, Etisalat, and Orange. The data collected from the questionnaires were statistically analyzed using SPSS and AMOS 22 programs to conduct a Structured Equation Model, Confirmatory Factor Analysis, and a Path Analysis. Results: The results showed that there is a direct positive effect of knowledge management processes on competitive advantage. However, there is a direct positive effect of Strategic human resources management on organization competitive advantage. Furthermore, there is a direct positive effect of knowledge management processes on organization competitive advantage when employee innovation behavior. Besides, there is a direct positive effect of strategic human resources management on organization competitive advantage when employee innovation behavior is a moderator variable. Conclusion: It can be concluded that to enhance the organizational innovation capability if the HR practices are prompted by the HR managers effectively. Through HR practices the knowledge can be administrated and shared effectively that will aid in attaining organizational innovation, as well as competitive advantages.

THE IMPACT OF KNOWLEDGE MANAGEMENT PROCESS ON INSTITUTIONAL EXCELLENCE IN THE PUBLIC SECTOR KING FAISAL SPECIALIST HOSPITAL AND RESEARCH CENTER AS A CASE STUDY

This study aimed to identify the impact of knowledge management processes on institutional excellence at King Faisal Specialist Hospital and Research Center, and to identify the level of knowledge management processes, and institutional excellence at King Faisal Specialist Hospital and Research Center.to achieve the objectives of the study, the researcher used the descriptive analytical approach, and developed a questionnaire consisting of (30) items, and the study sample consisted of (288) workers within the following job titles (director, assistant director, doctor, nurse, technician, administrative), which were taken in the sample method. Facilitator as a representative sample of the study population by applying the questionnaire in electronic form at King Faisal Specialist Hospital and Research Center, and after analyzing the data using appropriate statistical methods. the results showed that the general arithmetic means of the level of knowledge management operations in King Faisal Specialist Hospital and Research Center came with a high evaluation, and the level of institutional excellence was also highly evaluated, And a statistically significant effect at the level of significance (a ≤ 0.05) for the dimensions of Knowledge Management on Institutional Excellence at King Faisal Specialist Hospital and Research Center.

Can knowledge management processes support business transformation? The mediating role of business agility

PurposeThis study aims to examine the impact of knowledge management processes (KMPs) on business transformation (BT) as mediated by business agility (BA).Design/methodology/approachThe study is a quantitative, descriptive and analytical study. A two-stage sampling was selected. A total of 380 questionnaires were distributed using a self-administered survey to six companies representing the study context. A total of 362 questionnaires were collected and analyzed using SPSS and Path analysis (AMOS-22), with a response rate of 95.2%.FindingsThe study revealed that creation, storage, sharing and application of knowledge had statistically significant impact on BT. Moreover, the results revealed that BA had a positive effect on BT. Finally, this study confirms the mediating role of BA.Practical implicationsThis study has several practical implications. These include, but are not limited to, more focus on both the KMPs and BT dimensions to improve their levels. There is also a need to search for other factors that can support BT efforts to enhance the growth potential and survival of business organizations.Originality/valueThe study confirms that KMPs can facilitate transforming of business to cope with unending environmental changes. Considering the scarcity of the available empirical as well as theoretical studies within the Jordanian as well as the overall Arab countries context, the study and its findings are expected to provide some insights and useful contribution concerning the potential mediating impact of BA, which, as revealed by the literature review, has rarely been considered in previous studies. This could open the door for further research to understand the mechanisms of BT and its predictive variables.

Impact of knowledge management processes on organizational performance: the mediating role of absorptive capacity

PurposeExisting research on knowledge management processes (KMPs) and absorptive capacity (ACAP) is primarily conceptual and descriptive in nature, and empirical research confirming the real impact of KMPs when developing ACAP is lacking. Furthermore, the relationship between ACAP and organizational performance (OP) has not been adequately studied. Hence, the purpose of this paper is to introduce a comprehensive, delineated and integrated conceptual model which encompasses KMPs, ACAP and OP. Then, an empirical investigation is undertaken to test the relationships among the proposed study model variables.Design/methodology/approachIn total, 245 questionnaires were useable. Partial least square 3.3.3 is utilized to examine the validity of the measurement model and test the hypotheses.FindingsThe findings of this study suggest that KMPs influence ACAP and ACAP affects OP. Finally, the results show that KMPs affect OP directly and indirectly through ACAP (mediator).Practical implicationsThe results of this study help managers to ascertain the managerial practices that can be employed as well as determine the level of effort and resources necessary to enhance ACAP. Additionally, managers should shed additional light on the ACAP's positive implications for OP.Originality/valueThis study focuses on the conceptualization of KMP and empirically tests the effect of these individual processes on ACAP and on OP. Finally, the relationship between KMPs and OP, although implied, needs to be addressed empirically in the research literature through utilizing ACAP as mediator between KMPs and OP, this appears to be the first study to try to achieve this main objective.

The Impact of Knowledge Management Processes on Organizational Innovation

The Impact of Knowledge Management Processes on Organizational Innovation

The Impact of Knowledge Management Processes on the Quality of Higher Education from the Perspective of University Professors: A Case Study of the Professors of the Faculty of Economic and Commercial and Administrative Sciences, University of Biskra – Al

This study aimed to identify the impact of knowledge management processes on the quality of higher education from the viewpoint of university professors at the Faculty of Economic,Commercial and Administrative Sciences at the University of Muhammad Khaydar Biskra. To achieve this objective, the descriptive analytical and case study method was used. Thestudy population was 195 professors, 109 of whom were selected as a sample of the study. To collect data from the study sample, a questionnaire was used. 195 questionnaires weredistributed to the study sample, but 72 questionnaires were returned at a rate of return (66.05%). Then the hypotheses were tested based on a set of research methods, using theSPSS software. Major findings of the study indicated a statistically significant effect of knowledge management processes with their dimensions (quality of scientific research,quality of student services and graduates, quality of curricula and study programs) on the quality of higher education among professors of the Faculty of Economic, commercial andadministrative sciences at the University of Biskra. The study concluded with a set of recommendations, including the adopting knowledge management processes approach todevelop and improve the quality of higher education institutions, utilizing and activating professors' roles, knowledge, ideas and expertise.Keywords: knowledge management, knowledge management processes, higher education quality, university professors, University of Biskra.

The Impact of Knowledge Management Processes on the Quality of Higher Education from the Perspective of University Professors: A Case Study of the Professors of the Faculty of Economic and Commercial and Administrative Sciences, University of Biskra – Al

This study aimed to identify the impact of knowledge management processes on the quality of higher education from the viewpoint of university professors at the Faculty of Economic,Commercial and Administrative Sciences at the University of Muhammad Khaydar Biskra. To achieve this objective, the descriptive analytical and case study method was used. Thestudy population was 195 professors, 109 of whom were selected as a sample of the study. To collect data from the study sample, a questionnaire was used. 195 questionnaires weredistributed to the study sample, but 72 questionnaires were returned at a rate of return (66.05%). Then the hypotheses were tested based on a set of research methods, using theSPSS software. Major findings of the study indicated a statistically significant effect of knowledge management processes with their dimensions (quality of scientific research,quality of student services and graduates, quality of curricula and study programs) on the quality of higher education among professors of the Faculty of Economic, commercial andadministrative sciences at the University of Biskra. The study concluded with a set of recommendations, including the adopting knowledge management processes approach todevelop and improve the quality of higher education institutions, utilizing and activating professors' roles, knowledge, ideas and expertise.Keywords: knowledge management, knowledge management processes, higher education quality, university professors, University of Biskra.

The Influence of Knowledge Management Processes on Intellectual Capital and Innovation Performance

Objective – Low amounts of management research have taken into account the link between knowledge management processes and intellectual capital in innovation success. This study empirically investigates the mediation role of intellectual capital in the relationship between knowledge management processes and innovation performance. Methodology/Technique – The research questionnaires were distributed to 297 small and medium enterprises wearing apparel companies in Indonesia. The primary statistic methodology for data analysis was Partial Least Square. Findings – The study found that knowledge management processes and intellectual capital significantly influence innovation performance. Furthermore, intellectual capital mediated knowledge management processes impact on innovation performance partially Novelty - IC partially mediates the impact of knowledge management processes on innovation performance. Type of Paper: Empirical. JEL Classification: L67, L25, M19. Keywords: Knowledge Management Processes; Intellectual Capital; Innovation Performance; Small and Medium Enterprises; Wearing Apparel Companies. Reference to this paper should be made as follows: Wendra, W. and Alhadar, F.M. 2020. The Influence of Knowledge Management Processes on Intellectual Capital and Innovation Performance, J. Mgt. Mkt. Review 5(3) 179 – 187. https://doi.org/10.35609/jmmr.2020.5.3(6)

Interpreting the impact of knowledge management processes on organizational performance in Chinese higher education: mediating role of knowledge worker productivity

ABSTRACT Based on Knowledge-Based View, the study examines the effects of knowledge-oriented leadership on knowledge management processes in research universities and test the direct association among knowledge management processes and organizational (university) performance. This study further examines the mediating role of knowledge worker productivity between knowledge management processes and organizational performance. This study used a sample frame of 536 academic and administrative employees from research universities of China, furthermore, the assumed logical associations were analyzed using PLS-SEM. Irrespective of enhanced stature of knowledge management in higher education institutions, there is a lack of studies that examine the inter-relationship of knowledge management, knowledge worker productivity and organizational performance. The current study is an initial pool of researches that empirically examines the interface of knowledge-oriented leadership, knowledge management processes, and higher education performance while enlightens the valuable insights into the prevailing literature by instantaneous investigation of the mediating role of knowledge worker productivity.

Refuelling knowledge management processes towards organisational performance: mediating role of creative organisational learning

ABSTRACT Constructed upon Knowledge-Based View (KBV), this research investigates the interrelationship of trust, organisational climate, Knowledge Management (KM) processes, and Organisational Performance (OP). This research further examines the intervening function of Creative Organisational Learning (COL) in an association among KM processes and OP. This research used a sample frame of 536 academic and administrative staff from research-based higher education institutes (HEI’s) of China. The associations were confirmed via Smart PLS 3.2.8. The outcomes discovered that trust and organisational climate have a substantial influence on KM processes. The outcomes also reveal a direct significant impact of KM processes on OP and indirectly via COL. This unique research not only empirically examines the interface of KM enablers (trust, organisational climate), KM processes, and performance of HEI’s but also enlighten visions into the present KBV literature by instantaneous investigation of the mediating role of COL.