Ensuring energy quality, i.e. compliance with specified or standardised energy performance indicators of buildings over the entire life cycle, can reduce the climate impact of the building sector. In this work, the causes for quality deficiencies in small building services installations as well as the structure of actors interacting with building services were analysed. On this basis, we developed a solution approach in the form of an information model including a catalogue of all requirements and the necessary content to address and improve the quality assurance of HVAC in small buildings. This information model will serve as the basis for future digital tools that can perform (partially) automated heating load calculations and the design of heating systems, improve installation logistics and installation quality through providing information and the necessary processing, and enable improved hydraulic balancing and control.