The energy and exergy analyses were performed for a laboratory-scale latent heat thermal energy storage (LTES) using hexahydrate calcium chloride (CC6) as phase change material (PCM) in a staggered tube array configuration, placed horizontally. The PCM melting and solidification process within the tube array was investigated by performing a numerical analysis using transient two-dimensional Navier-Stokes equations and Realizable k-ɛ turbulence model to predict flow and heat transfer. The enthalpy-porosity technique was applied to model PCM melting and solidification. The accuracy of the numerical model was validated against experimentally obtained data where the numerically predicted and measured air temperature at the tube array outlet and PCM temperatures were compared. Additionally, the pressure drop in the array and the average peripheral heat transfer coefficient calculated from the numerical results were compared to the well-known Zukauskas correlation (Zu). The results show that the melting and solidification process of PCM in the tubes of the array is asymmetric in nature, with the PCM melting taking slightly longer compared to the solidification process. It was also observed that the energy quantity was higher compared to the exergy quantity, as exergy considers entropy generation and accounts for irreversibility within the system.