Field Of Social Services Research Articles

Burnout during the COVID-19 pandemic in caring professions: The case of social work

The relationship between burnout and telework was analysed to find out how COVID-19 affected the emotional state of social workers who teleworked during the pandemic, and to analyse the risk of burnout in the field of social services. The fieldwork was conducted on a self-selected sample of 395 social workers in Spain in 2021. The results show a lower risk related to negligent treatment and a high resilience of professionals. The findings highlight the role of social work and the need to organise social services to guarantee the quality of this service without overburdening its professionals.

Muhammadiyah dan Pelayanan Sosial Di Bidang Kesehatan dan Sosial Kemasyarakatan

The aim of this research is to describe the social and health movements carried out by Muhammadiyah as one of the leading Islamic organizations in Indonesia. This research uses a qualitative methodology with a library approach. The research results show that Muhammadiyah's contribution to the field of social and health services is very large with the birth of various Muhammadiyah Charity Businesses such as hospitals, maternity homes, polyclinics, orphanages, nursing homes, and lazismu.

Administrative and legal mechanism of public service provision in Ukraine

Administrative and legal mechanism of public service provision in Ukraine

Основные аспекты цифрового развития общества

The digital development of society is an urgent and important topic in the modern world, as technologies and digital tools play an increasingly important role in our daily lives. This research topic is an urgent phenomenon that requires attention and study for the effective implementation of digital technologies in various spheres of life. The purpose of the work is to study the main aspects of the digital development of society, their use and impact on people’s lives. To achieve the goal, the following were studied: the development of digital technologies and devices, the creation of digital infrastructure, the use of digital technologies to increase productivity and efficiency in various fields, the use of digital technologies to ensure a decent human life, as well as opportunities and risks. Thus, the relevance of this work lies in describing the impact of digitalization on all processes taking place in society as a whole. The paper reflects the directions of the use of the Internet and the use of digital technologies in organizations, identifies the share of the use of digital technologies to increase productivity and efficiency in agriculture and higher education, notes the development of electronic services for public services in the field of public administration and social services, improving the efficiency of the health system, the introduction of electronic voting and digital identification, the development of data monitoring and analysis systems and more. It is noted that along with the possibilities of digitalization, risks arise. Thus, digitalization has affected the economy, education, healthcare, government, cultural and entertainment development, and security.

Analysis of Cornell Cooperative Extension under the Background of Big Data

In the era of knowledge economy, higher education has become the support and engine of socio-economic development, and the importance and urgency of its social service function have become more prominent. The content and form of services urgently need to be updated and innovated. Analyzing the history and current development status of typical university social services undoubtedly has important exemplary value. As one of the earliest universities born in the United States to serve society, Cornell University has a deeply rooted concept of social service, a complete social service system, and a unique social service promotion system. The development of information technology and big data has greatly improved the social service field of the university. In order to have a deeper understanding of the development track and operation logic of Cornell University's social service extension system, this paper adopts the method of literature research, historical research and case study to trace the source of Cornell University's social service concept and explore Cornell University's social service extension model -- agricultural extension project with advantages of traditional "land-grant college". Learn about natural resources, environment and sustainable energy development projects that keep pace with The Times, as well as youth development and family upbringing services for family education. This article believes that the social services provided by Cornell University under the social service promotion system have a strong academic and professional nature, and the direction, content, and social needs of serving society are highly matched and coupled, which helps the university form a complete social service system. Its mature social service promotion system and successful experience in social services have important implications for the construction and improvement of university social service functions.

Dynamics of Development and Functions of Social Services in Bulgaria

The research objectives of this article are two: 1. to attempt to analyze the current dynamics of development of social services in Bulgaria over the last 4-5 years and 2. to analyze the content of the functions of social services existing today in Bulgaria. The leading method of work on this article is the theoretical analysis aimed at two types of sources: 1. theoretical analysis of the main legal effective document on social services in Bulgaria and 2. theoretical analysis of some literary sources in social work. The dynamics of development of social services in Bulgaria is the result of the entry into force of the Social Services Act, which has a reforming nature in the social sphere in the country. The established practices of the societies of the democratic countries and the broad theoretical generalizations achieved for the social sphere in the 20th century in the works of many authors today really help the countries of Eastern Europe to consider and receive ready-made models for constructing public relations in the field of social services. Some of the functions of social services in nowadays Bulgaria can be distinguished and derived on the basis of the current legislation in the country, and another part is fundamentally inherent in the social sphere in democratic countries and in the theory. Social services in modern Bulgaria have the following functions: preventive, supportive and restorative, control, complex, organizational and planning, accessibility function, function to protect human rights and provide equal opportunity, function to implement change for people, guiding function, social-educational and correctional function, personality change function. The significance of this article consists in the theoretical explanation of the leading functions in social services in the modern conditions of life in Bulgaria. Social services are a field of action and probably have some potential to become one of the tools for uniting the currently diverse not only Bulgarian society, and clarifying the problem with the functions of social services could help to find some practical solutions to live together in peace.

Challenges of Measuring Social Impact in Romania. A Case Study in a Social Economy Organization Active in the Social Services Field

Even if the social economy is an emergent sector in Romania, advancing social impact measurement and management becomes imperative for public authorities and the whole society to understand how much positive social change can be attributed to the social economy organizations, especially those active in the social services field. The main objective of this paper is to systematically review and analyse the first fragile attempts of social impact approach and measurement in Romania. Applicative research will be carried out in a social economy organization active in the social services field to understand the current challenges of measuring and managing social impact faced by social economy organizations. The article concludes with an in-depth discussion and a set of recommendations for developing a more effective national impact measurement framework better calibrated to the social and solidarity economy realities, particularly considering the social services field.

Interprofile practices: ensuring safety in the long-term care system (on the example of the Volgograd region)

The long-term care system includes diverse specialists who organize long-term care activities and provide services to elderly and disabled people in need of care. Our focus is on interprofile practices that are created in the long-term care system in order to provide high-quality and safe services to the population. The purpose of the article is to identify the features of interprofile practices in the aspect of ensuring safety in long-term care. In the long-term care system, safety is understood as a way to protect the health and well-being of the elderly and disabled, creating conditions to improve the quality of life of citizens in need of care. It is relevant to create safe work for care professionals in order to prevent their professional burnout in long-term care. The article uses the analysis of scientific literature and the results of expert interviews with managers and employees of social service centers of the Volgograd region (N=27, Volgograd region, January – February 2022). The fundamental theory for the study of interprofile interactions of specialists as organized practices is the theory of structuration by E. Giddens. The features of interprofile practices that are reproduced by subjects of long-term care include: versatility, balance of social services and medical care, the technological basis for the interaction of specialists, ensuring safety in the process of long-term care. In the Volgograd region, a mechanism is being built to ensure the safety of elderly people and care professionals in need of care, technologies are being used that integrate the efforts of medical workers and specialists in the field of social services, the creation of which contributes to improving the quality of services for the elderly and disabled. However, not all social service centers in the Volgograd Region use the brigade method and establish cooperation practices between medical professionals and social service specialists, whose integration ensures the safety of both providers and recipients of services.

CHILD PROTECTION FROM THE PERSPECTIVE OF ISLAMIC LAW AND THE CONVENTION ON THE RIGHTS OF CHILDREN IN MEDAN CITY

<p align="justify">In particular, handling children's problems is included in the social rehabilitation sector which is under the Social Rehabilitation Section for Children and the Elderly Outside of Homes and/or Institutions, although it is also related to other sections within the Medan City Social Service. The importance of this study is to carry out integration between the concept of human rights in the global context and human rights in Islam. It still needs to be reduced to an integrated child protection concept, so that it can be implemented in the form of policies in the local context, especially in the field of social welfare. To derive these two concepts, a systems approach is needed that can explain the position and role of the CRC and Islamic law in child protection and the role of the Medan City Government, especially within the Medan City Social Service, in implementing existing policies. This research uses a qualitative approach to describe and analyze how Islamic law and the Convention on the Rights of the Child (CRC) view child protection from their respective perspectives and will then be analyzed as a whole. The role of the Medan City Social Service relating to the field of child protection is carried out through the duties of the Social Rehabilitation Sector, in point (g) that "Guidance, development and control of social service efforts in the field of social rehabilitation services for street children, abandoned children, delinquent children and service provision for neglected elderly people and social rehabilitation of delinquent children.</p>

ПРОДОЛЖИТЕЛЬНОСТЬ ЗДОРОВОЙ ЖИЗНИ В КОНТЕКСТЕ ДЕМОГРАФИЧЕСКИХ ПРОГНОЗОВ

Significance. The relevance of the study is related to the need to develop adequate tools for assessing and monitoring achievements of the national demographic goals. The purpose of the study is to evaluate the association of age and loss of health in the context of the forecast on aging of the Russian population. Material and methods. A comparative assessment of the Rosstat demographic forecast options until 2045 was carried out from the standpoint of analyzing the pace of demographic ageing; data of the Rosstat sample observation on the quality and accessibility of services in the field of education, health, social services, and employment conducted in 2019 were used; indicators characterizing various aspects of health loss were selected. The relationship between the criteria of ill health was investigated using factor analysis methods and a generalized indicator “quality of life from the standpoint of health” was offered: Using the Sullivan method, an assessment of healthy life expectancy and losses associated with ill health was carried out: first, using each criterion separately, then using the generalized indicator. Results. It has been established that under any demographic forecast scenario, the population over the working age will grow at the maximum rate - under the most favorable option from the point of view of population dynamics. At the same time, there will be a progressive ageing of the elderly population with a higher increase in people aged 85 and older. The use of various criteria for assessing ill health results in significant variability in healthy life expectancy. If we are to take into account the criteria characterizing the most severe conditions of health loss: 1 and 2 group disability; significant limitations of life activities; self-rated health as “poor” and “very poor”, etc., then they provide more precise estimates of the loss of healthy life expectancy. The use of the generalized indicator based on three criteria increases the loss of high-quality life expectancy according to the criterion of health by 2.5-3 years. Scope of application. The results can be applied to the assessment and monitoring of healthy life expectancy at the national and regional levels

사회복지기관의 학습지원환경이 주관적 조직성과에 미치는 영향: 중간관리자 보수교육 경험의 학습전이 매개효과를 중심으로

This study viewed continuing education for social workers as an axis of ‘Strategic Human Resources Management’ at the organizational level beyond the level of professional improvement and qualification development, and focused on the learning support environment and educational effectiveness. Therefore, the purpose of this study is to investigate whether the learning support environment affect s organizational performance among middle managers of social service organizations and to verify the mediating effect of learning transfer in continuing education experience. The data for analysis are the results of an online survey conducted in 2022 among middle managers with more than 5 years of experience at social service organizations who completed continuing education for social workers in the Seoul Metropolitan City area. Data from a total of 325 respondents were used in the final analysis. The respondents' level of awareness of the learning support environment was confirmed to be an average of 3.60 points on a 5-point scale, and learning transfer was confirmed to be an average of 3.69 points. As a result of multiple regression analysis, first, the independent variable, learning support environment characteristics, was found to have a significant impact on subjective organizational performance. Second, in the relationship between learning support environment characteristics and subjective organizational performance, it was confirmed that far transfer, among the sub-dimensions that constitute learning transfer, showed a partial mediating effect. The above research results are not significantly different from them for for-profit corporate organizations. In the end, it shows that the learning support environment in continuing education is important in addition to the educational content and ultimately affects organizational performance. As found in for-profit corporate organizations, this suggests that there is a need to reexamine the meaning and importance of continuing education in the social service field at the level of strategic human resource management.

다문화사회에서 외국인 사회보장의 헌법적 쟁점, 현황 및 과제

Korean society is rapidly transforming into a multicultural society due to the influx of foreigners and settlement, a surge in foreign workers, and an increase in the marriage rate with foreigners. It is necessary to review the social security of foreigners in their status as members of Korean society at the constitutional level. In Korean society, which is rapidly transforming into a multicultural society, it is necessary to reflect the ideology of respecting human dignity and realizing social and state principles in which practical freedom and equality are realized, which are the ultimate values of the Constitution. In this sense, it is necessary to recognize the subjectivity of basic rights of foreigners and to solve practical restrictions by the limitations and limitations of basic rights.
 The classification of basic rights subjectivity for foreigners based on the theory of nature is necessary to review the nature of the rights to realize human rights, that the Constitution does not presuppose exclusivity to foreigners, and that classification according to the nature of traditional basic rights may vary according to the changes of the times.
 It is necessary to switch to apply it to foreigners without discrimination in the minimum area necessary for a dignified life as a human being. The right to receive social security can be viewed as a basic right, but it is an area in which the discretion of legislators is allowed in a wide range, unlike basic rights with the nature of freedom.
 In the field of social insurance and social services, foreigners are treated equally, but rather, in the areas of public assistance, which is most necessary for a human life, it is applied mainly by marriage immigrants, and the scope of coverage is expanded to a limited extent. The current system of our law treats foreigners equally in social insurance and social services, but rather applies mainly to marriage immigrants in the areas of public assistance most necessary for a human life, and recognizes guarantees to permanent residents to a limited extent, which should be considered expanding the scope.
 Policy acceptance of multiculturalism and foreigners should consider both the perspective of social integration and social cost. From a social integration perspective, the integration of foreigners who are members of our society must be included in the social integration process of the people, and from a social cost perspective, it is necessary to seek a direction to reduce long-term social costs through the creation of a foundation for education and permanent residence in the long run, not just a support policy.

The Influence of Human Capital, Relational Capital, Organizational Capital, and the Information Technology Utilization on the ASN Performance in the Regional Social Services of the North Sulawesi Province Government

The Social Service is the technical implementing element of Regional Government in the social sector which is tasked with carrying out regional autonomy authority in the field of social welfare services so that good performance is very much needed. Data collection in this research involved all ASNs at the Regional Social Service of North Sulawesi Province as respondents, namely 144 people. This research aims to analyze the influence of Human Capital, Relational Capital, Organizational Capital, and the Use of Information Technology on the performance of ASN of the Regional Social Service of North Sulawesi Province. The results of this research are (1) Human Capital has a positive and significant effect on ASN Performance at the North Sulawesi Province Regional Social Service (2) Relational Capital has a positive and significant effect on ASN Performance at the North Sulawesi Province Regional Social Service (3) Organizational Capital has a positive and significant effect significant impact on the performance of ASN in the Regional Social Service of North Sulawesi Province (4) Utilization of IT has a positive and significant effect on ASN Performance in the Regional Social Service of North Sulawesi Province (5) Human Capital, Relational Capital, Organizational Capital, and Utilization of IT together have an influence significant impact on the performance of ASN at the Regional Social Service of North Sulawesi Province.

Navigating Professional Paradigms: Transactional Sex, Behavior Change, and Structural Responses in Uganda

Professional paradigms within social work and related social service fields have been critiqued for being behaviorally focused, thereby obscuring and perhaps excusing structural determinants of health and well-being. Recent initiatives in international social work have aimed to align theory, practice, education, and research with sustainable development, reflecting the United Nations’ Sustainable Development Goals, which aim to address structural determinants. Our qualitative research examined responses to transactional sex among Ugandan youth through in-depth interviews with 23 professionals working in social services with youth who were vulnerable to HIV. Through thematic content analysis, using deductive and inductive analysis, we examined the demographics and determinants of youth transactional sex, prominent models of response delivered by and observed by providers, and the critiques or observed limitations of current practice models. We found that behavioral strategies are pervasive, which is an apparent misalignment with the economic determinants identified by social service professionals. While interviewees described some structural economic interventions, they critiqued gaps and limitations in responses influenced by internal and external pressures shaping professional practice. Our study adds critical analyses regarding social work and social service paradigms to advance structural, social justice-informed responses that align with and advance sustainable development.

SOCIO-PSYCHOLOGICAL CHARACTERISTICS OF DESTRUCTIVE MOTIVATION IN THE FIELD OF SOCIAL SERVICES

The article presents the social-psychological characteristics of the phenomenon of destructive motivation in the field of social services. The general characterization of the mental states of the persons – recipients of the social services is given. The research question is that the socio-psychological characteristic of the personality represents a set of issues relating to the relationship of the individual with the environment and the mental states of the individual caused by them. Mental states occupy a special place in a person’s life since they directly regulate human behaviour and activity. The purpose of the article is to interpret destructive motivation as a state of low expectations, self-isolation, the behavioural strategy of avoidance and adaptive disorders. The scientific innovation of the article is that mental states can be considered as a result of the level of psychological stability and determining its factor. According to the purpose, the structure of the article is constructed, and the main tasks are revealed to present the perspectives of further investigation of the issue of destructive motivation.

Оценка социальной эффективности системы долговременного ухода за инвалидами и гражданами пожилого возраста в Ставропольском крае

The system of long-term care for the disabled and elderly people has to attract investments and produce a social effect. The purpose of the study is to assess the social performance of the of long-term care system for the disabled and elderly citizens in the Stavropol Krai on the basis of the original author’s approach. Methods: description and literature analysis, analytical and statistical methods of data processing, indirect anonymous survey. The author analyzes the scientific literature to form the conceptual and categorical apparatus. The survey uses multi-stage typological sampling. The indirect survey involved 500 respondents; the expert survey – 20 experts in the field of social services and long-term care. The research shows that the system of long-term care for the disabled and elderly people is a priority at the federal and regional levels and has a high social performance. The practical significance of this study lies in the development and implementation of the original methodology for assessing the social performance of the long-term care system.

The right to mediation as a social service: problems of implementation in territorial communities of Ukraine

The article examines the issues of implementing the right to mediation as a social service in the territorial communities of Ukraine. It is specified that the right to mediation was reflected in the law about twenty years ago and is associated with the development of social policy in Ukrainian society, oriented towards international and European standards.
 It is proved that the inconsistency of the legislator in the social services field has become one of the problems of exercising the right to mediation. From the very beginning, mediation was recognized as the second stage of the social service of intermediation (mediation) at the level of by-laws, and the State Standard was approved to ensure the sufficient provision of this service (State Standard of Social Service of Intermediation (Mediation), 2016). The Law of Ukraine, «On Social Services», adopted in 2019, recognized mediation and intermediation as two separate «basic» social services but did not make any changes that would lay the foundations for a state standard for mediation as an independent social service. As for the Classifier of Social Services approved in 2020, the list of social services provided only uses the term «intermediation» as the name of the social service. However, the term «mediation» is used to describe the place of provision of the social service «intermediation». Such legislative contradictions and terminological inconsistencies affect the work of local self-government bodies, which are obliged to exercise their powers to ensure the provision of social services only on the grounds, in the manner and within the limits provided for by the Constitution and laws of Ukraine.
 It is emphasised that the approach to the interpretation of mediation as the second stage of social intermediation (mediation) stated in the State Standard is «outdated», as it does not comply with the provisions of paragraphs 10, 18 of Part 6 of Article 16 of the Law of Ukraine «On Social Services», and negates the right to free choice of a social service provider (the right to choose a mediator rather than an intermediary immediately), as well as the right to ensure the best interests of individuals/families in need of social mediation.
 The article focuses on the problem of low awareness of both the population and officials/relevant employees of local self-government bodies on mediation (its essence and features, mediability of disputes, search and engagement of mediators, etc.), as well as on the latter’s obligation to actively inform the population about the social service of mediation and provide advice on the exercise of the right to receive it.

Social Media for the Good of the Community

Today, social media platforms are widely used by individuals, organizations, and companies who want to promote themselves and interact with different audiences. Based on a quantitative content analysis procedure, this research aimed to discover how effectively the NGOs from Brașov County, active in the social services field, use social media platforms to attract community engagement. A total score of effective use was calculated for each NGO. Our findings suggest that nonprofit organizations have low levels of effective social media use.

Fair cost standards for social services

Current regulations in the field of social services do not allow meeting the requirements of the state standard in terms of pooling and allocating necessary resources objectively. The research aims to create a model of regional information system according an algorithm, which assumes developing a five-level classifier of social services, identifying typological groups of services providers, and applying an industry-average cost of homogeneous services. This model serves a basis for automated formation of norms that guarantee the quality of social service required by the standard. The research methodology rests on the theory of public goods and institutional economics. The methods include structural, normative, and comparative analysis. The data comes from statistical, accounting, and analytical reporting of the social welfare institutions of the Sverdlovsk oblast. Creation and practical implementation of the suggested model of digitalisation of the processes related to the development of normative regulatory measures permitted the authors to customise the existing method of formation of normative regulators of the services quality in line with the preferences of individual consumers; to ensure completeness, accuracy, and timeliness of substantiating the expenditures for fulfilling the state task by social welfare institutions and autonomous non-profit organisations of social service. The findings contribute to the research of the systemic effects of the product, spatial, and time customisation of the social welfare system

Experiences of Microaggression by Black Professionals in Social Services in Portugal

ABSTRACT The study explores the experiences of microaggression by Black professionals in the social service field in Portugal. In depth interviews were conducted with seven participants and the data was analyzed thematically. Critical race theory and the conceptual framework of “microaggression” as a specific form of implicit racism is used to elucidate the everyday experiences and consequences of microaggression. The themes under experiences of microaggression in the workplace indicate how Black professionals are perceived as the racial Other, the triad of microaggression from the supervisor, subordinates and coworkers, white fragility, pressure to assimilate, ethno-racial matching, gendered racism and the organizational culture that perpetuates microaggression. The results indicate how “lusotropical” narratives of Portuguese national identity as a “good” colonizer led to the denial of racism which perpetuates microaggression. The research also highlights the consequences of microaggression, particularly the intergenerational trauma associated with racism and shaped by colonial systems of cultural oppression. This study recommends engaging in radical social work action that challenges oppression at both an individual and structural level through ideological critique and collective political movements for anti oppressive social policy changes.