Field Of E-government Research Articles

A STUDY OF POPULAR ONLINE EDUCATIONAL PORTALS (WEB APPS) IN INDIA

This research paper investigates the landscape of popular online educational portals in India, examining their features, user engagement, and impact on learning outcomes. As the demand for digital education surges, especially post-pandemic, platforms like BYJUS and Unacademy have emerged as significant players. The study employs a study of secondary data from the selected portals. Key metrics analysed include user accessibility, content variety, pedagogical effectiveness, and user satisfaction. Findings reveal a diverse range of educational resources tailored to different learning needs, highlighting the effectiveness of interactive tools and personalized learning paths. A Modern-Day Approach: The NEP 2020 has a special focus on online education. Universities and institutions like NITs and IGNOU will be conducting pilot research studies to maximize the benefits of digital learning in India. Online tools and platforms like DIKSHA and SWAYAM (Study Webs of Active Learning for Young Aspiring Minds) will be upgraded with new insight into training content, in-class resources, assessment aids, profiles, etc. that will allow seamless interaction. It also focuses on the creation of public digital and interoperable infrastructure that can be utilised by multiple platforms. NEP 2020 emphasizes the creation of virtual labs wherein students can practice their theoretical knowledge and make course content available in different languages. The newly renamed Ministry of Education proposes to set up a dedicated unit for the promotion of digital learning. The dedicated unit will comprise experts from the field of education, educational technology, administration, and e-governance who will focus on the online learning needs of both the school and higher education. More emphasis will be given to online assessment and examinations. The present age is driven by digital technology and the whole globe comes under the influence of the Internet and the World Wide Web. The internet equipped both the education seeker as well as the education provider and laid them together under the virtual roof. Due to this, the concept of virtual classrooms is already popularized across the globe. Therefore, in the modern era, the role of online technology in providing education is vital and with its flexible nature online educational technology has gained popularity. The online education is now more accessible to the less privileged groups in comparison to the centralized classroom education system.

The impact of e-governance on shortening the public service delivery terms

The impact issue and development of e-governance on shortening the terms of public service provision is urgent for ensuring the efficiency of government agencies. The public service delivery terms affect the effectiveness of the state's public policy and is directly related to citizen engagement in digital e-governance. The article aims to determine the effectiveness of e-governance and calculate the relationship with the terms of public service delivery by using correlation analysis. The article analyses the impact of e-governance on reducing the public service delivery terms among a sample of developed countries that have the highest level of digital public administration. The research employed a correlation analysis method between the E-government Development Index and the average term of providing various public services in the ten most developed countries in the field of e-government. The main principles of the formation and development of e-governance are described, and the efficiency of which, according to the E-Government Development Index (EGDI), is 0.95 and 0.97 in developed countries. The main empirical aspects of the proportionality between e-governance and a 25% reduction in public service delivery terms were studied, which is a positive result. The obtained results were interpreted, where a correlation analysis was performed with a resulting inclination of 2.03, which indicates a close relationship between electronic services and the citizen engagement. Further prospects for the development of e-governance are outlined with the aim of reducing bureaucratic processes and potential opportunities to shorten public service delivery terms through the use of digital technologies.

Implementation of artificial intelligence by using Amazon web services to improve services in e-government

The implementation of artificial intelligence has the scope to revolutionize e-government services by enhancing the quality of life for citizens, enhancing operational efficiency, and enabling groundbreaking applications. There is a possibility that this can be achieved through technical improvements. A wide range of artificial intelligence technologies and services are offered by Amazon Web Services, which has the potential to alter how e-government services are provided. The purpose of this abstract is to study the revolutionary potential of artificial intelligence by utilizing Amazon Web Services and to highlight the benefits and possibilities that it provides to the field of e-government. The utilization of artificial intelligence in conjunction with Amazon Web Services has the potential to significantly enhance the quality of e-government services by reducing inefficiencies, enabling the development of creative applications, and enabling the customization of experiences. With the assistance of the artificial intelligence tools and services offered by Amazon Web Services, the public sector can take advantage of the revolutionary power of artificial intelligence while also ensuring that responsible and ethical practices are followed.

Tracing the Evolution of E-Government: A Visual Bibliometric Analysis from 2000 to 2023

In the continuously evolving field of E-government, understanding the breadth and depth of academic research is crucial for advancing governmental digital transformation and policy development. This study employs visual bibliometric analysis, using the Web of Science database to map the evolution trajectory of E-government research from 2000 to 2023. By utilizing CiteSpace for a comprehensive examination of 4536 academic articles, this paper outlines the growth patterns and thematic evolution within the field. The development of the E-government field is delineated into four distinct phases: the budding period (2000–2003), the bottleneck period (2004–2014), the development period (2015–2018), and the growth period (2019–2023), which are each marked by unique thematic shifts and technological advancements. The research results reveal the transformation of research focus in different periods, from the initial focus on the technological means and the electronic transformation of government services, moving on to more complex issues such as E-government acceptance and government transparency and corruption, and ultimately to the current focus on innovation and smart cities. In addition, the paper also clarifies that the research boom that began in 2019 is driven by technological innovation opportunities, the improvement in infrastructure, and multidisciplinary research. By depicting these developmental stages and emerging trends, this study not only unveils past academic efforts but also forecasts future research directions, thereby providing valuable insights for researchers and policymakers aiming to understand and implement effective E-government strategies.

THE RELATIONSHIP BETWEEN E-GOVERNMENT AND THE DIGITALIZATION OPPORTUNITIES OFFERED BY THE ICT SECTOR: AN ANALYSIS AT THE LEVEL OF THE MEMBER COUNTRIES OF THE EUROPEAN UNION AND THE EEA

The research presented in this article had as objectives carrying out a review of the specialized literature in the field of E-government and the opportunities of digitization from the perspective of the IC&T sector, the study of the relations between E-governance (expressed as activities via websites) and the evolution of the IC&T sector and analysis of the obtained results, verification of the confirmation of the formulated hypotheses and contextualization of the results by referring to other results obtained in the specialized literature. To highlight the relationship between E-government and the digitalization opportunities offered by the evolution of the IC&T sector, correlation analyzes were carried out using the secondary data made available by the Eurostat databases. Three research hypotheses were formulated and the first research hypothesis, the one regarding a strong positive relationship between E-governance and the number of enterprises active in IC&T, is validated in the case of most European countries. The other two research hypotheses, regarding a strong positive relationship between E-governance and the number of enterprises active in IC&T and also a positive and close relationship between E-governance and the share of IC&T staff in total employees, have been confirmed only in the case of fewer European countries.

Features and public financing of digitalization and E-Government: The case of Kazakhstan

In Kazakhstan, for more than 20 years, the state policy on the formation of a single information space, aimed at reducing budgetary resources for the formation and maintenance of information resources of government agencies, as well as the creation of a unified communication environment. The relevance of the article is due to the following factors: the acceleration of digital modernization processes in Kazakhstan under the influence of global informatization and the consideration of the prospects of improving the efficiency of the Kazakh government through the introduction of information technology is not always recognized by society as an institutional advantage. As special methodological tools, the study used experimental, empirical and heuristic methods to analyze factors and identify problems in budget financing in the field of digitalization and E-Government in Kazakhstan. The main source of data is the Bureau of National Statistics of the Agency for Strategic Planning and Reforms of the Republic of Kazakhstan. The main conclusions: there is a need for further economic and political modernization of Kazakh society through the widespread use of information technology, and in our view, the practical approach to the use of public financing to create a real e-government and the prospects for its development in Kazakhstan is interesting.

Електронне урядування як невід’ємний атрибут публічних комунікацій громадянського суспільства

Ukraine has identified the digital transformation of public communications as a priority policy for developing civil society. After the Association Agreement of Ukraine with the European Union, the introduction of European norms and standards in establishing electronic democracy as the basis for further developing the digital public space is of great importance. The study aims to justify measures to improve the mechanisms of civil society’s public communications in the conditions of electronic democracy in Ukraine, considering foreign experience. The content of the theoretical foundations of electronic governance in the context of functional support is disclosed; the level of information and communication technologies in the system of public management and administration was analyzed; the system of electronic government was investigated in the context of the development of public communications and the renewal of the regulatory and legal framework of Ukraine; trends of state policy in the field of e-governance were monitored; ways of further development of the information and digital space in the system of public communications of Ukraine are proposed. Based on the aspect analysis, a conceptual model of the system of information and communication provision of e-governance is proposed, which is built based on the analysis of the subject area and the selection of priority electronic resources that consider the interests of the state and individual subjects of civil society. In modern conditions, the system of electronic public communications must be fully adapted to the needs and requirements of civil society, in which modern information and communication technologies are the main driving forces of social and economic transformations. Information technology innovations in public administration must be complex, simultaneously, and coherently combining informational, organizational, legal, socio-psychological, personnel, technical, and other factors. Keywords: electronic governance, communications, information and communication technologies, public administration, civil society.

Investigating the multifaceted dynamics of cybersecurity practices and their impact on the quality of e-government services: evidence from the KSA

PurposeThe Kingdom of Saudi Arabia (KSA) is embracing digital transformation and e-government services, aiming to improve efficiency, accessibility and citizen-centricity. Nonetheless, the country faces challenges such as evolving cyber threats. The purpose of this study is to investigate the factors influencing cybersecurity practices to ensure the reliability and security of e-government services.Design/methodology/approachThis paper investigates the multifaceted dynamics of cybersecurity practices and their impact on the quality and effectiveness of e-government services. Five key factors explored include organizational culture, technology infrastructure, adherence to standards and regulations, employee training and awareness and financial investment in cybersecurity. This study used a quantitative method to gather data from 320 participants. The researcher collected 285 completed questionnaires, excluding unusable or incomplete responses, and analyzed the final data set using partial least squares structural equation modeling.FindingsThe findings show that financial investment in cybersecurity, employee training and awareness and adherence to cybersecurity regulations significantly influence the adoption of robust cybersecurity practices. However, the relationship between organizational culture and cybersecurity practices is less straightforward. The research establishes a strong positive correlation between cybersecurity practices and e-government service quality, highlighting the role of security in fostering public trust and user satisfaction and meeting the evolving needs of citizens and businesses.Originality/valueThis research contributes valuable empirical evidence to the fields of e-government and cybersecurity, offering insights that can inform evidence-based policy decisions and resource allocation. By understanding the nuanced dynamics at play, Saudi Arabia is better poised to fortify its digital governance infrastructure and provide secure, high-quality e-government services to its constituents.

E-GOVERNMENT MATURITY ANALYSIS USING THE LAYNE AND LEE, HILLER AND BELANGER, AND SPBE MODELS

This research aims to analyze the level of e-government maturity in Kupang City using the Layne and Lee and Hiller and Belanger models and combine them with the SPBE model to provide a more comprehensive approach. The method used to develop an audit model involves a literature study to understand the e-government maturity model, identification of specific objectives for analysis of the Kupang City Population and Civil Registration Service (DUKCAPIL) website, determination of scope based on the SPBE model, determination of design audit criteria and benchmarks, collection and data synthesis from the Kupang City DUKCAPIL e-Government site, as well as analysis of audit findings, and using the GT Metrix tool for performance analysis and evaluation of the Kupang City DUKCAPIL website. The research results show that the lowest rating is F out of six, which indicates poor service performance. The Layne and Lee Model assessment gives a score of 18, indicating the technology's lack of integration and complexity. Hiller and Belanger's Model assessment gives a value of 13, indicating an immature level. These findings highlight significant gaps between the models evaluated. Recommendations based on research are to increase citizen participation by improving the Kupang City DUKCAPIL website based on a maturity model and the need for regular audits and ongoing evaluations to improve public services in Kupang City in e-government maturity. In conclusion, this research provides a new contribution to the field of e-government by highlighting the need for audits using several e-government maturity models to improve public services in Kupang City.

THE LINK BETWEEN E-GOVERNMENT AND RESEARCH AND DEVELOPMENT IN THE FIELD OF ICT

The research presented in this article had as objectives carrying out a review of the specialized literature in the field of E-government and the research and development in the field of ICT. To highlight the relationship between E-government and the ICT upsurge opportunities offered by frequent technological breakthroughs, correlation analyzes were carried out using the secondary data made available by the Eurostat databases. Three research hypotheses were formulated and the second research hypothesis, the one regarding the readiness of public sector to upgrade to Digital Transformation (DX) in terms of monetization of digital assets, a weak positive or strongly negative relationship between e-governance activities and companies’ IT research and development expenditures is validated in the case of most European countries. At the opposite pole it was revealed that there are also countries where investments in the development of IT infrastructure led to the upsurge of e-government infrastructure, as a starting point in promoting the increase in expenses with acquiring new IT terminals and services upgrading, as a leading example for countries with lower expenditures on ICT sector development. The other two research hypotheses regarding leveraging the strategic advantages of digitization in terms of state of knowledge and research staff, have been revealed that most European countries, including Romania, have a strongly negative relationship to present e-government services development, requiring future analysis of upstream and downstream use of advanced ICT techniques implemented in e-government development feedback based on reliable data.

GOVERNANCE TOKENS IN THE CONCEPT OF ELECTRONIC GOVERNMENT

The purpose of writing the article is to evaluate the effectiveness of the use of go­vernance tokens in the concept of electronic governance. We have found that traditional approaches to resource allocation and decision-making in the field of e-government often face a number of challenges, such as bureaucratic difficulties, lack of transparency in processes, and limited means of stimulating active participation from stakeholders. Governance tokens are defined as a form of cryptocurrency that gives holders the ability to influence the decision-making, management, devel­opment, and ecosystem of a particular blockchain project or decentralized platform. The study de­scribed the main aspects of governance tokens. We revealed the essence of governance tokens in the context of electronic governance. Also, we have found that governance tokens can be imple­mented through various technologies, including blockchain, smart contracts, and other digital so­lutions. The study turned out that blockchain has recently become a transformative technology, one of the latest participants in the comprehensive ideology of «smart cities». We emphasized that the use of blockchain technology raises significant privacy concerns, as many e-government services involve personal data that must be properly protected to avoid situations where the blockchain could become the target of attacks by attackers trying to obtain unauthorized access to the personal information of citizens. The study presented modern examples of the use of governance tokens in the world. A SWOT analysis was conducted to identify the advantages and disadvantages of using governance tokens in the concept of electronic governance. The study established that the use of governance tokens in e-governance has its advantages, such as decentralization of decisions and encouraging participa­tion, but also its challenges, such as technical barriers and the risk of vulnerability to manipulation. We noted that when implementing this approach, it is important to carefully balance the benefits and risks to ensure effective and sustainable e-government.

PENERAPAN KEBIJAKAN E-GOVERNMENT SISTEM APLIKASI E-KINERJA BERBASIS WEB DI LINGKUNGAN PEMERINTAH KABUPATEN MUKOMUKO

The purpose of this study is to find out how E-Government policy issues through the web-based E-performance application system in the Mukomuko Regency government environment. This research uses qualitative descriptive research and data collection through observation, interviews, and documentation, with the intention of being able to objectively describe facts and phenomena that are research problems. The results showed that the issue of E-Government policy through the implementation of a web-based E-performance application system in the Mukomuko Regency government environment has not been going well. This is because there are still shortcomings in the E-performance application system used and several inhibitory factors found. The limitations of research specifically only address e-government policy issues through the implementation of a web-based E-performance application system in mukomuko regency. This research can be used as a reference for innovation and policy development in the field of E-government through the concept of innovation adaptation.

INFORMATION & TECHNOLOGY AUDIT OF E-GOVERNMENT USING COBIT A LITERATURE REVIEW

The Indonesian government continues to strive to improve public services to meet global demands, one of which is the development of technology such as a broad and integrated internet known as e-government. In implementing the e-government concept, it is necessary to have an IT audit to align the IT management process with the plans, objectives, and business strategies of government institutions. One framework that can be used as a standard is COBIT. This study uses the Systematic Literature Review research method to answer Research Questions (RQ): RQ1 regarding how the COBIT framework is used in IT audit case studies, especially in the e-government field, RQ2 regarding the COBIT domain used in research. The results of the study obtained 32 journals that were selected through a literature search process, literature selection according to criteria, and quality assessment. The results of the study, especially in the context of the main research question, namely the journals reviewed using the COBIT framework with various versions in evaluating e-government implementation. In COBIT there is a workflow that starts from identifying problems in the organization to analyzing capability level. In this study, it is known that the COBIT 2019 version is more adaptable to organizational conditions and technological developments because this version has more domains and design factors have been added (answer RQ1). The COBIT framework has 5 domains, namely the EDM, APO, BAI, DSS, and MEA domains. The most dominant domains used in assessing e-government implementation in journals are the APO and DSS (answer RQ2).

The Structure of Management Information System and its Impact on the Management of the Corona Crisis in Jordanian Universities

Purpose: This paper aims to identify the impact of structuring management information systems in managing the Corona crisis in Jordanian universities. Theoretical Framework: This paper discusses the impact of structuring management information systems in Jordanian universities in managing the Corona crisis. In addition, how has the organizational and administrative structure of Jordanian universities impacted the management of the Corona crisis? and the role of technical structuring in Jordanian university crisis management? Design/methodology/approach: The population of this study include all public and private Jordanian universities, and the sample consisted of (384) respondents from the deans of academic faculties, heads of departments, and members of the teaching staff in these universities, this paper considered one of the field research in which the researcher followed the descriptive analytical method, The data were analyzed using the statistical package for the social sciences program, and the hypotheses were tested using arithmetic means, standard deviation, and multiple and simple linear regression analysis. Findings: The results showed a statistically significant effect of the elements of the structuring of management information systems (organizational, administrative and technical structuring) in managing the Corona crisis in Jordanian universities, and it was found that the universities responded immediately to contain the Corona crisis by the way of distributing tasks in a short period when it occurs, and as periodic meetings were held to prepare to deal with the Corona crisis. Research, Practical & Social implications: The structuring of management information systems plays a major role in the growth and development of the global economy. Therefore, management information systems and its various tools have become the mainstay and technical base for advancement in the field of e-business, telecommunications, e-commerce, and e-government. Originality/value: This study sheds light on the degree to which Jordanian private universities (student community) keep up with contemporary administrative systems, concepts, and models, in particular with regard to the impact of structuring management information systems in managing the Corona crisis in Jordanian private universities, which are regarded as one of the interdisciplinary research centers in the world.

An incentive mechanism for integration of business applications between organizations

Extending services and operations of organizations in the field of e-business or e-government sometimes requires the integration of business applications. However, sometimes due to challenges and risks, such as complex business processes reengineering, upstream organizations are reluctant to integrate their applications. This paper focuses on two critical questions; (1) How can organizations be encouraged to participate in integrating their business applications? (2) What is the amount of incentives required? In this study, cooperative game theory and the externalities of these systems have been considered to form a stable coalition between organizations for integrating their business applications. We provided an algorithm for determining the incentives to integrate the business applications with other organizations in this coalition. These incentives can be extended to various management issues for better decision-making such as economic aspects, public subsidies, and public participation. The results of experiments have shown that creating a coalition based on this strategy is always possible, and the benefits of organizations in the coalition rise with increasing service delivery in business applications.

Evaluation of the Quality of Web-Based Integrated Administration Services (PATEN) in Sidoarjo District, Indonesia

The Regional Integrated Administration Service Program (PATEN) is one of the currently web-based programs to support the optimization of public service performance related to licensing to document issuance in Sidoarjo Regency, Indonesia. This research aims to develop a service quality evaluation model in information systems by examining the understanding and application of the e-government field. Achieving this study’s objectives should produce: 1) mapping critical factors to develop web-based quality evaluation models for PATEN, 2) formulating web-based development of quality evaluation models for PATEN, and 3) adopting strategies for developing web-based PATEN quality evaluation models in Sidoarjo Regency Government. The research method used is descriptive research with a qualitative approach. The research location is Sukodono District and Buduran District, Sidoarjo Regency Government, Indonesia. The data collection method included interviews, focus groups, and discussions. The research results show that the mapping of critical factors in developing a web-based quality evaluation model of PATEN in terms of knowledge development of employees who have often attended workshops to support employee competence in providing public services; leadership strongly supports innovation. Standard Operating Procedures and the innovation network are under continuous development. This study develops an e-government-based evaluation model of sub-district integrated administrative services quality. It combines the previous model of improving the service quality of electronic-based systems to improve the quality of continuity of use and a model of service measurement to consumers using the website.

Use of eGovernment in Public Services Area (Case Study: Bojonegoro Regency)

The objective of e-Government is the availability of access to information by the citizen rather than financial benefits. e-Government system is built based on web technology to provide better public services to the citizen. Public services are services provided by the government to the citizen. Bojonegoro itself has several times received awards in the field of Smart City or e-Government. In this study, we want to know how to apply digital government or e-Government in Bojonegoro Regency in the implementation of public services. From the results of the literature study and data collection from 250 public service users, it appears that the applications that are widely used or that attract public interest are national applications that have been around for a long time, such as the Lapor! And online tax service application. Local applications that are being actively socialized actually get the smallest percentage. This study provides recommendations for solutions that can be applied for the implementation of better public services.

The impact of e-democracy on social development in Ukraine: theoretical and practical approach

Problem setting. The article reveals the peculiarities of the introduction of e-democracy in Ukraine, highlights the main tools of activity and gives the best practices of functioning. The perception and readiness of the society for the transition to the e-platform is shown. To achieve the goal set in the work, such general theoretical research methods as analysis, synthesis, induction, deduction, comparison were used to determine the content and components of the concepts of “e-democracy” and “e-governance”; a systematic approach to generalize the main methodological approaches to the formation and essence of electronic democracy; methods of positive and normative analysis to develop recommendations for improving the e-democracy transformation model. And special (systematization, abstraction, decomposition) methods of scientific knowledge, with the help of which the article examines the theoretical foundations of the digital economy and carries out a critical comprehensive analysis and systematization of scientific and practical approaches to the interpretation of the essence of the principles and goals of e-democracy. Analysis of recent researches and publications. Problems of democracy and involvement of the public in policymaking by means of information and communication technologies were studied by C. Armstrong, Y. Harlan, S. Coleman, D. Lathrop, D. Robinson, L. Ruma, E. Felten, S. Schacht, D. Shuler and others However, the first attempts to bring politics online were made by engineer-enthusiasts at the request of the authorities in order to invent an alternative to the outdated routine practice. Such experimental projects as “E-Politics” in Minnesota (1994) and “Online Democracy for Citizens” in Great Britain (1996) were the first to build social networks and create discussion forums. Some local authorities in the Scandinavian countries, Canada, and Great Britain promoted and supported e-democracy projects, but most of them lacked legal regulation and resource provision. Тarget of the research. The article analyzes the concept of e-democracy, e-government. The international experience and developments in the field of e-democracy are determined in order to identify positive legal developments in the field of e-democracy. The actions of the Ukrainian government and parliament in the field of promoting e-democracy in Ukraine are analyzed. The activities that need to be regulated by the Ukrainian government for the further implementation of edemocracy are identified. Article’s main body. The purpose of the article is to systematize the concepts of e-democracy and e-government, to analyze international experience in the field of e-democracy in order to introduce into the domestic legal system positive legal experience in the field of regulating democratic processes, for the further development of new legal norms in the field of e-democracy and e-government , taking into account the need to form a new holistic worldview among its citizens based on global trends in the development of law, the science of public administration, etc. It was concluded that e-democracy should occupy a worthy place and enter the agenda of radical political reforms and become a component of public administration, especially at the current stage in the conditions of martial law. The study of the problem of e-democracy and e-governance, and the implementation of these institutions in Ukraine, is based on the approaches available in the Council of Europe regarding the essence, structure, features of e-democracy and its implementation. Conclusions and prospects for the development. E-democracy cannot be considered a panacea for all problems of democracy or public communications, but it undoubtedly contributes to the development of two, at the present stage, inseparable historical projects democracy and the Internet. Therefore, e-democracy should occupy a worthy place and enter the agenda of radical political reforms and become a component of public administration, especially at the current stage in the conditions of martial law.

The evolution of e-government research over two decades: applying bibliometrics and science mapping analysis

PurposeThis study uses a bibliometric approach to analyze the overall status of e-government research by revealing patterns and trends that would help gain a broad understanding of global developments in the field and future directions.Design/methodology/approachAll documents related to e-government published from 2000 to 2019 were extracted from the Scopus and the Digital Government Reference Library databases. Bibexcel, Biblioshiny, and VOSviewer were used to perform the analyses and visualize the science mapping.FindingsThe results showed that 21,320 documents related to e-government research were published and cited 263,179 times. The annual growth rate of e-government research has reached 21.50%. The regression analysis showed that the growth rate is expected to increase gradually over the coming years. Despite the significant role that conference papers play in the e-government literature, the impact of articles far exceeds conference papers. The University of Albany (SUNY) has played an important role in e-government research in terms of production and impact. Furthermore, the study revealed some countries that are expected to play a prominent role in e-government research, as well as several topics that may attract more attention soon.Originality/valueThe results presented in this study and the comprehensive picture obtained about the e-government field make it an effective supplement to the expert evaluation. Thus, researchers, research managers, policymakers, institutions, funding agencies, and governments can rely on it.

Использование платформенного подхода в решении задач стратегического планирования социально-экономического развития территории на основе технологий Smart Governance

The urgency of the need to conduct research is due to the highly valued and important for practice body of knowledge in the field of e-government. The article pays special attention to the aspect of the analysis of digital platforms that form the potential of the digital economy of the Russian Federation at the mesolevel. The purpose of this study is to develop proposals and practical recommendations for building an expert support system for solving the problems of strategic planning of the socio-economic development of the territory based on modern digital technologies and management decisions. In the analytical part of the study, an analysis of Smart Governance technology was carried out. The study revealed the feasibility of developing an expert support system for solving the problems of strategic planning of the socio-economic development of the territory based on modern digital technologies and management decisions. The article defines the structural model of Smart Governance and its main basic components. The results of the analysis can serve as a basis for providing reliable forecasts of socioeconomic development based on a variety of factors and big data, operational (online) data processing, involving synthetic metrics in the analysis of unobservable factors, interactive feedback to adjust regulatory impacts in the regional economy, as well as for the possibility of forming a program of territorial development for the use of convergent technologies.