Field Of Corporate Social Responsibility Research Articles

Employee adaptation in a socially responsible organization

Purpose: The beginning work in a new place for an employee means a lot of stress resulting from confrontation with unfamiliar surroundings and people. The process of introducing an employee to work should involve not only the employer, but also the entire team, emphasizing care, willingness to help and support at such an important initial stage. The main aim of the research is to examine whether the adaptation of new employees in a trade enterprise is effective. An attempt has been made to identify the conditions in the process of social and professional adaptation of a new employee through the prism of corporate social responsibility. Design/methodology/approach: The paper is consisted with 2 parts. The first is about a theoretical context of CSR in small trade company level and personnel management issues and the adaptation of a new employe. The second part includes findings on research. The case study was used to develop research problem. The research questions included the issue of stress in the adaptation process and the role of the introducer. The study covered 100% of the study population. Data were analyzed using descriptive and non-parametric statistics methods (e.g. classification trees method to identify the importance of predictors). Findings: The research results indicate that the adaptation of a new employee is an important element of his/her quality of professional life, and for the organization it is an important aspect of implementing the social responsibility strategy. Taking into account the needs of employees, as internal stakeholders of the company, is an expression of the implementation of socially responsible management. The implementation of the CSR strategy can be assessed by the degree of employee satisfaction with the quality of work life, which results from the effectiveness of fulfilling tasks in the adaptation process. Research limitations/implications: Due to the fact that research is limited to the one chosen company results can not be uncritically generalized. This study covers only a narrow part from a wide range of problems in shaping social responsibility in business. It only applies to actions taken towards employees in the adaptation process. Due to this implication, research should be deepened and expanded to include additional aspects both in terms of responsibility towards employees and other stakeholder groups. Practical implications: The research results can be a source of information for managers about factors important in shaping the personnel function of a socially responsible organization, primarily in the field of social and professional adaptation. Social implications: The article contributes to the development of knowledge and dissemination of good practices in the field of corporate social responsibility. Originality/value: The article presents a new approach to managing the personnel function in a business organization through the prism of the principles of social responsibility. Previous research does not directly or comprehensively take into account possible connections between corporate social responsibility and the adaptation process. Keywords: corporate social responsibility, socio-professional adaptation, quality of professional life, trade enterprise. Category of the paper: Research paper.

Corporate social responsibility management for labeled companies in the emerging market: A study of corporate strategy

In contemporary managerial aspects, corporate social responsibility (CSR) plays an important role in the societal commitment of businesses. According to Cheffi et al. (2021), the dimension of CSR encompasses a variety of approaches and models, contributing to the enlightenment of management practices within companies. This article highlights the importance of these CSR managerial practices and their ability to illustrate the performance and efficiency of the daily companies’ activities. In this vein, we are interested in companies’ accreditation with CSR in the Moroccan context, following a quantitative approach based on 104 questionnaires involving all aspects of these practices, including various elements such as international pressures, governmental commitment, increasing local awareness, sustainable development imperatives, and sector-specific initiatives. Thus, ensuring comprehensive coverage of the target population. The adoption of this methodological approach enabled us to gather valuable and diverse data, consequently providing a solid foundation for formulating robust and informed conclusions on how Moroccan companies integrate and implement CSR into their daily management. The results obtained by our study confirm that all the practices designed by the ISO 26000 standard from the International Organization for Standardization (ISO) in the field of CSR executed in the Moroccan environment excepted loyal practices and norms related to human rights.

Social responsibility as a source of satisfaction for worker-members in a social economy transport company

This research paper examines the relationship between corporate social responsibility (CSR) and worker-member satisfaction in social economy enterprises. Focusing on an intercity passenger transport company in Spain, the study examines the impact of CSR practices on worker-member satisfaction. The actions of the company were analyzed, and information was collected from 252 worker-members through a questionnaire on the aspects that make up CSR according to the European Commission. The research introduces a novel perspective by bridging the fields of CSR, social economy enterprises, and the intercity passenger transport sector, which have received limited attention together. The findings reveal a significant positive influence of CSR on worker-member satisfaction, highlighting the value of responsible business practices in enhancing employee satisfaction. This study contributes valuable insights to the literature on CSR and its impact on worker-member satisfaction and provides practical implications for social economy enterprises seeking to promote sustainable development through worker-members engagement. The contribution of this work is the method used itself, which allows the company to identify areas for improvement and make decisions when developing its CSR strategy.

Implementasi Program Jari Tangan: Analisis Pelaksanaan dan Dampaknya

The popularity of Corporate Social Responsibility (CSR) continues to rise, reflecting a company's commitment to addressing social and environmental issues to support sustainable development. As an example of CSR commitment, PT Pertamina EP Zona 7 Jatibarang Field has put this approach into practice. Their community development program, known as "Jari Tangan" (Independent Farming and Sustainable Food Production), is focused on developing sustainable horticulture cultivation. This research analyzes the implementation of the "Jari Tangan" program using a qualitative approach. The research findings demonstrate that this program has a positive impact on the local community in terms of economic, environmental, and social aspects. The program helps farmers increase their income, optimize land management, and introduce environmentally friendly farming practices. Additionally, the program introduces innovation in the form of the Bio-Cyclo Farming System, which helps address organic waste issues and enhances agricultural productivity. The success of the “Jari Tangan” program in Bongas Wetan Village extended to its replication in Karanganyar Village. This replication helped farmers enhance their rice harvests and income. The significance of the "Jari Tangan" program extends beyond the local context and aligns with broader sustainable development goals like poverty alleviation and sustainable agriculture improvement. The program's success is also recognized by the awards it has received in the field of CSR. Therefore, the "Jari Tangan" program not only serves as an example of a company actively engaged in sustainable development but also illustrates how appropriate innovations can generate significant positive impacts on society, the environment, and the economy.

The Significance of Corporate Social Responsibility in Sustainable Development: An Analysis from an Islamic Law Perspective

Objective: This research aims to investigate the role of Islamic values in shaping Corporate Social Responsibility (CSR) practices and their impact on achieving sustainable development goals. Theoretical Framework: The study addresses the increasing significance of CSR and its integration with sustainable development, particularly from the perspective of Islamic business ethics. It explores how Islamic values influence CSR initiatives, aligning them with principles that foster environmental responsibility and social equity. Method: A systematic literature review method was employed to analyze a broad range of scholarly articles and reports. This analysis focused on examining the compatibility of CSR practices with Islamic principles. Result and Conclusion: The findings of this study demonstrate that CSR practices rooted in Islamic values have a positive impact on sustainable development. Such practices promote environmental responsibility and contribute to social equity. This research emphasizes the potential of Islamic business ethics to guide CSR strategies toward more inclusive and sustainable outcomes. Originality/Value: This research contributes to the field of CSR by highlighting the importance of incorporating Islamic principles into CSR frameworks. It underscores how such integration can advance sustainable development on a global scale.

Literature Review of Framework to Estimate the Success of Corporate Social Responsibility (CSR) Implementation

Corporate Social Responsibility (CSR) has received great attention from companies, academics, researchers, and policy makers over the past few years. Companies should maximize the implementation of CSR to create value for the company, society, government, and stakeholders. In its implementation, CSR does not only focus on community development and involvement, but also implementation that is aligned and relevant to company policies, so CSR measurement is important and measurable so that companies have guidelines in CSR program policies.
 The idea of CSR is an important element for both companies and society, and the literature shows that the concept is gaining popularity. However, the current understanding is still limited to planning and evaluation for successful CSR implementation. This paper systematically reviews 268 articles published between 2017 and 2022 to bridge the existing knowledge in the field of CSR. This is achieved by mapping CSR implementation in companies. Finding that many studies are not aligned with companies' CSR objectives, this paper suggests the need for developmental research related to frameworks to analyze CSR implementation in general.

Corporate Social Responsibility Strategy Practices, Employee Commitment, Reputation as Sources of Competitive Advantage

Corporate social responsibility (CSR) and its relationship with corporate competitive advantage (CCA) have gained a tremendous interest among the researchers and practitioners over decades, as evident by the increasing surge of studies in this domain. This study examines how five types (legal, economic, philanthropic, ethical, and environmental) of CSR affect CCA in a developing country through the mediating roles of employee commitment and corporate reputation. Data was collected by survey questionnaires from a sample of 869 participants working at service, real estate, and manufacturing firms in Ho Chi Minh City and Binh Duong Province, Vietnam. SmartPLS 3.0 software and the partial least squares structural equation modeling method (PLS-SEM) were applied to evaluate the research model and test the hypotheses. The findings revealed that different dimensions of CSR have positive significant effects on employee commitment, corporate reputation and competitive advantage. Besides, employee commitment and corporate reputation were found to meditate the relationship between different types of CSR and CCA. These outcomes contributed to the extension of theory in the fields of CSR and offered some suggestions for managers in implementing CSR initiatives to gain and sustain CCA.

A Descriptive Analysis of Corporate Social Responsibility Research: Evidence from Malaysia

Academics, professionals, and other industry stakeholders are beginning to recognise the significance of the expanding field of corporate social responsibility (CSR). But there is scant descriptive analysis performed using Web of Science (WOS) database. To our knowledge, this is the first study to describe via WOS to determine the breadth of CSR articles. Descriptive analysis was performed in Microsoft Excel with data requested from the WOS Core Collection. Between 1984 and 2022, we analysed all 1268 papers in the WOS database. The purpose of this study was to assess the state of CSR research in Malaysia and identify its future directions. We separated publication results by productive journals, primary authors, and countries of origin for our descriptive analysis. Our research may be at the front of efforts to disseminate and communicate important scientific findings to researchers so that they can make lasting contributions to society.

Systematic review of religiosity and social responsibility

PurposeThe objective of this study is to establish a link between religiosity and Corporate Social Responsibility (CSR) by conducting a systematic literature review in the field of CSR and religiosity. This will be achieved by screening all available electronic databases.Design/methodology/approachThis paper is a literature review paper using the systematic review – Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) approach, with a practical focus on empirical research to summarize the total effect or outcome of these empirical findings. The methodology includes inclusion and exclusion criteria for the final selection of articles.FindingsIn this paper, 31 articles published in well-known CSR journals after the year 2015 were included. The majority of the literature confirms a positive direct/indirect relationship between religiosity and CSR.Research limitations/implicationsThis paper is limited to the considered databases and the identified searching protocols. Changes in the referred databases or search protocols may affect the results, as results outside these limitations were not considered in this study.Practical implicationsThis study can serve as a guide for researchers in applying the PRISMA approach. Furthermore, it contributes to the field of religiosity and CSR by offering a comprehensive review of the most recent related publications.Originality/valueThis article is unique as it applies the PRISMA framework to conduct the literature review. It is also the first literature study in the field of religiosity and CSR.

Perceived altruism in cause-related marketing

The purpose of this paper is to analyze how corporate image may mediate the effects of cause-related marketing on consumer behavior, aiming to expand existing literature in the field of corporate social responsibility. Altruism was used as a moderator of the proposed relationships. The conceptual model presents 7 hypotheses, and the testing is based on a sample of 463 valid respondents from Brazil and Portugal. Data was collected through an online survey and statistically analyzed using the structural equations modeling. The Ekos line of the Brazilian brand Natura is used as an object of study in this research. Brand-cause fit, consumer-cause identification and trust in cause-related marketing (CRM) campaign showed evidence of a positive relationship with corporate image. Corporate image showed a positive relationship with purchase intention, life satisfaction and brand attitude. However, results show how different levels of altruism may affect consumer perceptions. The study has several limitations, in particular due to the use of a convenience sample. This research finds evidence of relevant impacts of brand-cause fit, consumer-cause identification and trust in CRM campaign in the construction of a credible corporate image, which in turn influences greatly purchase intention, consumer satisfaction and overall attitude towards brand, giving precious clues to how to redirect marketing campaigns. The research offers a model that depicts the chain of effects between a CRM campaign and customer decision, introducing the possible impacts on life satisfaction and the moderation of consumer altruistic values.

Corporate Social Responsibility in Trade in The Context of Forced Population Displacement

The forced displacement of people has been increased in recent decades. Millions of people are forced to leave their homes and motherland in order to save their lives and those of their loved ones. It may take years for them to return home. Governments, through their policies, are leading in managing humanitarian crises, providing protection, shelter and food to those in need, and the trade sector has a fundamental contribution in including them as economic actors in the community. Trade and services – one of the most flexible and adaptable spheres, through its commitments in the field of corporate social responsibility, supports and provides an opportunity for the rapid inclusion of refugees in the market not only as consumers, but also as equal participants in the labor market.

КОРПОРАТИВНАЯ СОЦИАЛЬНАЯ ОТВЕТСТВЕННОСТЬ КАК ЭЛЕМЕНТ ДЕЛОВОЙ РЕПУТАЦИИ СОВРЕМЕННОГО ПРЕДПРИЯТИЯ

Modern commercial enterprises achieve success in business not only due to competent financial decisions and marketing policy. The level of profit in recent years has been significantly influenced by the corporate social responsibility program implemented by the company. It allows you to build optimal relationships with business partners, consumers, regional authorities, investors. Due to the external and internal social policy, the company forms a favorable image in the eyes of stakeholders and improves its business reputation. The article discusses various approaches to the term "corporate social responsibility" and clarifies this concept. The significance of the connection of the corporate social responsibility program with the enterprise strategy is substantiated. The analysis of the signs of socially responsible behavior of the organization is carried out and the most significant ones are identified among them. Using the example of the rating of large Russian industrial enterprises, the influence of corporate social responsibility on the business reputation of companies is shown. The advantages that socially responsible companies receive are considered and justified taking into account foreign experience. Priority areas and projects in the field of corporate social responsibility that are relevant for Russian companies are highlighted. Activities and projects in the field of corporate social responsibility are proposed, the implementation of which will have a positive impact on the business reputation of Russian companies and will find support from stakeholders.

Criteria Clustering and Supplier Segmentation Based on Sustainable Shared Value Using BWM and PROMETHEE

With the advent of healthy visions, two of the trends that have become extremely important in the supply chain in recent decades are corporate social responsibility (CSR) and sustainability, which have affected the activities of buyers and suppliers. The next trend that is emerging is the vision of creating shared value (CSV), which wants to move the supply chain toward solving social problems in a completely strategic way. This research intends to develop a step-by-step framework for evaluating and segmenting suppliers based on CSV criteria in the supply chain. In the first stage, the criteria for creating sustainable shared value (CSSV) are obtained through existing activities in the field of CSR. The obtained criteria are then divided into two categories, strategic and critical, and then the weight of each criterion is obtained using the best–worst method (BWM). In the next step, based on the Kraljic model, the suppliers are divided into four clusters using the preference ranking organization method for enrichment evaluation (PROMETHEE) technique. This framework helps the buyer to conclude and select purchasing decisions and relationships with suppliers through the lenses of CSV and sustainability.

Exploring the factors affecting the implementation of corporate social responsibility from a strategic perspective

In general, the objective of a company is to pursue higher returns for its shareholders. Corporate social responsibility (CSR) is an ethical practice that seems to be contrary to the objectives of companies; as a result, companies lack sufficient motivation to implement CSR. Academics and practitioners have recently begun considering CSR from a strategic perspective. However, the definition and scope of strategic CSR have not been clearly defined or discussed in previous studies. This study uses the strategic triangle perspective as a theoretical basis to explore the key factors affecting the implementation of strategic CSR. Three main factors and ten sub-factors were summarized to form a hierarchical network structure based on a literature review. The weights of each factor and sub-factor were then prioritized using the analytic network process (ANP). The results of this study show that “company” is the most important main factor, while “corporate image”, “innovation ability”, “reputation risk”, “financial capacity”, and “investment intention” are the top five important sub-factors. The hierarchical network structure and critical factors suggested in this study contribute to implementing strategic CSR. The findings of this study will also help the theoretical development in the field of CSR.

Performance of Social Goods in the Indian Banking sector and its Impact

Purpose : The objective of the present article was to investigate corporate social responsibility (CSR) activities in the Indian banking industry. This study empirically examined the relationship between the two variables, CSR spent and net profits after tax of public and private sector banks, and how CSR by banks contributed to producing value in society. Methodology : The study examined the key CSR initiatives — social, environmental, women's empowerment, employment, healthcare, and education, independently carried out by banks, and the CSR spent was taken as independent variables. Further, sustainability and net profits after tax as the financial performance were considered to be the dependent variables. For the study, annual reports from the years 2018 – 2021 were considered, and the analysis was conducted using the Pearson coefficient on NCSS 2022. Findings : This analysis highlighted a correlation between an organization’s annual CSR spending and its subsequent year's net profits after tax. Banking is crucial to the social and economic advancement of India. Practical Implications : This study suggested that additional research in this field of CSR in the banking sector be conducted as banks have a well-defined structure to meet social demands and are working extremely hard to meet their goals. Originality : Unlike the prior research on CSR, the present work created a relationship between the social performance and the financial performance of the companies irrespective of any industry and their step toward sustainability.

Corporate Social Responsibility: Where Does It Come from, and Where Does It Go? Evolution of the Conceptual Structure from 1975 to 2021

From the first discussions on Corporate Social Responsibility (CSR) in the 1950s to today, there is evidence of a ramification of concepts associated with CSR that produce a web of relationships that evolves in different directions. This paper analyses the conceptual structure of the CSR field, contributing to understanding its development and evolution between 1975 and 2021, opening a discussion of what these concept relationships might show in the understanding, development, and future application of CSR in business and society. For this purpose, networks of concepts were identified by using the SciMAT software on 6861 papers obtained from the WOS database in the Business and Management categories in the field of study. The results show that the field still appears to be far from understood and is very focused on the interests of companies. We offer and opportunity to rethink its purpose from a perspective that integrates other dimensions that concentrate on the society–business relationship. Based on these results, this study presents new research directions to explore both the drivers and results of the application of CSR.

Does mandatory corporate social responsibility expenditure by businesses help their stakeholders?

AbstractThis study examines the role of financial performance and board characteristics on corporate social responsibility expenditure (CSR expenditure hereafter). The study is based on a natural experimental design where the Government of India made it legally mandatory for companies meeting certain criteria to spend at least 2% of their average profits in the preceding three financial years towards corporate social responsibility in the companies Act 2013. It examines the propensity of companies to spend towards corporate social responsibility over and above the legal mandate. This study analyze two different schools of thought in the field of corporate social responsibility varying in their assertions. The first school of thought asserts that firms engaged aggressively in CSR expenditure would be viewed positively by the customers/prospective customers. The second school of thought asserts that CSR expenditure reduces the profit of the firm that could have been used productively for asset acquisition, and business expansion. The first school of thought focuses on the good corporate citizenship hypothesis whereas the second school of thought focuses on the efficient utilization of scarce resources hypothesis. Using a dataset of companies listed on NSE 500 index, we found a positive and statistically significant relationship between CSR expenditure and accounting‐based firm performance but a negative relationship with market based firm performance. Size of the firm has a positive relationship with firm performance, alluding to the presence of “size” effect. Board size, board independence and cumulative attendance in board meetings exhibit mixed results with firm performance. Note: A slightly different version of this paper was presented in the 15th ICBF‐2022 conference held at IBS Hyderabad in the online mode. We would like to extend our heartfelt gratitude to all the reviewers and participants whose suggestions helped improve this article.

How and When Does Mandatory CSR Disclosure Affects Firms’ CSR Disclosure Strategy?

ABSTRACTResearch on corporate social responsibility (CSR) disclosure recognizes the importance of the government and examines how firms respond to government CSR regulations. However, little attention is given to how government regulations affect firms’ disclosure strategy in multiple fields of CSR. Based on institutional theory, this study proposes that mandatory CSR disclosure increases the legitimacy management cost for firms, and thus firms disclose more CSR scope to gain legitimacy and less CSR emphasis to reduce costs. Using data from Chinese A-share listed firms in 2008–2018, this study finds that mandatory CSR disclosure is positively related to CSR scope but negatively related to CSR emphasis. In addition, firm visibility strengthens the aforementioned positive and negative relations, whereas market competition weakens the relation between mandatory CSR disclosure and CSR emphasis. This study contributes to the literature on CSR disclosure and studies on organizational responses to the government mandate.

Corporate social responsibility and satisfaction in service industries: a systematic review and integrative framework

PurposeThe present study aims to explore the concepts involved in the relationship between corporate social responsibility (CSR) and customer and employee satisfaction in service industries.Design/methodology/approachThe research literature over the recent decade has been analyzed using a systematic review. Through thematic analysis and coding the findings of the final selected articles, the authors presented an integrative framework of the relationship between CSR and the satisfaction of critical stakeholders of service companies, namely, customers and employees.FindingsThe research framework encompasses six main categories called CSR, satisfaction, moderators, conditional variables, contextual variables and satisfaction outcomes. All categories but CSR are divided into customer and employee sections to make the research framework further comprehensible.Practical implicationsThe results show that in service industries, employees need as much attention as customers, and CSR efforts to satisfy customers and employees can lead to several positive outputs for companies.Social implicationsFailure of service companies to commit to their social responsibility may harm the environment, society’s ethics and laws and long-term corporate profitability. On the other hand, adherence to CSR can lead to social development and economic growth.Originality/valueThis study is one of the most comprehensive studies in the field of CSR and satisfaction, which simultaneously considers the two key stakeholders of a service company. In addition, it provides valuable avenues for further studies.

КОРПОРАТИВНА СОЦІАЛЬНА ВІДПОВІДАЛЬНІСТЬ У СИСТЕМІ УПРАВЛІННЯ ОРГАНІЗАЦІЄЮ

The article considers different positions on the interpretation of the meaning of the concept of «corporate social responsibility». It is noted that there are two opposite approaches to the concept of corporate social responsibility. Emphasis is placed on the fact that a company that adheres to the principles of social responsibility, on the one hand, must comply with all legally stipulated obligations and rules, and on the other hand, take on additional obligations to implement various social programs. Approaches to the assessment of corporate social responsibility are revealed and the main models of corporate social responsibility are considered. There are American, European and Japanese models of corporate social responsibility, which have their own characteristics. The advantages of the American model of corporate social responsibility are: the absence of strict legal restrictions; lack of strict state regulation, which allows companies to independently determine the directions of their activities and implement innovations; reduction of public expenses due to the absence of expenses for development, improvement and control over the implementation of legislation in the field of corporate social responsibility. The European model is characterized by the presence of state regulation in the field of corporate social responsibility and is more mandatory than recommendatory in nature. Features of the Japanese model of corporate social responsibility are ensuring gender equality, developing volunteering, responsible behavior of citizens towards their country, supporting environmental protection programs, and ensuring honest partnership. There are three approaches to assessing corporate social responsibility: a minimalist approach; an approach based on identifying one or more key areas of corporate social activity; comprehensive approach. The principles and stages of the corporate social responsibility management process are presented. It was concluded that for the effective management of social responsibility, the organization should promptly respond to the expectations and demands of interested parties and carry out an assessment of internal capabilities and identification of risks associated with them.