Factors Influencing Communication Research Articles

Factors affecting communication time in an emergency medical communication centers

BackgroundEmergency Medical Communication Centres (EMCCs) play a crucial role in emergency care by ensuring timely responses through telephone triage. However, extended communication times can impede accessibility, patient triage, and decision-making. Identifying the factors influencing communication duration is essential for improving EMCC efficiency.ObjectiveThis study aims to identify temporal, human, and contextual factors associated with prolonged communication times in an EMCC where decision-making is conducted by physicians.MethodsWe conducted a retrospective observational study of all calls received at a French EMCC between March 1 and December 31, 2019. A total of 108,548 patient medical files were analyzed, excluding calls from medical personnel or hospitals. We examined the total communication time (from call initiation to decision) and the medical communication time (physician involvement). Bivariate and multivariate logistic regressions were used to identify factors associated with prolonged communication times.ResultsThe median total communication time was 7 min [IQR 5–11], and the median medical communication time was 3 min [IQR 2–4]. Psychiatric reasons for calling (OR = 1.75) and elderly patients (OR = 1.58) were associated with longer communication times. Calls leading to medical advice (OR = 1.48) and calls during weekends or nighttime were also significant factors. Conversely, calls for trauma or from nursing homes, and those handled by emergency physicians, were associated with shorter durations.ConclusionSeveral factors influence communication times in EMCCs, including patient demographics, reason for the call, and time of day.

Factors influencing communication issues during hospital discharge for older adults in 11 high-income countries: a secondary analysis of the 2021 International Health Policy Survey

ObjectivesTo determine the prevalence of hospital discharge communication problems with older adults, compare them across countries and determine factors associated with those problems.DesignSecondary analysis of cross-sectional survey data.Setting2021 Commonwealth Fund...

Obstacles to effective communication between physical/occupational therapists and patients in the Saudi Arabian context: a cross-sectional study

BackgroundEffective communication between healthcare providers and patients is essential for high-quality care and patient satisfaction. Barriers to communication can lead to misunderstandings and poorer health outcomes. This study aims to identify communication obstacles between physical/occupational therapists (PTs/OTs) and patients in the Saudi Arabian context.MethodsThis cross-sectional study, which was conducted from September 2022 to January 2023, involved 228 patients and 46 therapists from the rehabilitation services department. Data were collected via two self-administered questionnaires and analyzed via Pearson’s chi-square test of independence and Fisher’s exact test for categorical nominal data to assess associations between variables. A p value of less than 0.05 was considered statistically significant.ResultsMost patients (25.4%) were young adults aged 18–30 years, predominantly Saudi nationals (96.5%), with undergraduate degrees (63%). High satisfaction with therapists was reported by 69.3% of patients. The key barriers identified included limited consultation time (15.8%) and the use of medical records (4.8%). Therapists, primarily young professionals aged 25–30 years (54.3%) with 3–5 years of experience (43.5%), also reported time limitations (30.4%), physical setup issues (37.0%), and poor patient history-taking (56.5%) as significant barriers. Additional findings from our study indicated that monolingual Arabic-speaking therapists faced greater challenges in understanding language (p = 0.02), and younger therapists (aged 25–30) reported greater difficulties in managing multiple problems during sessions (p = 0.03), highlighting age and linguistic background as significant factors influencing communication efficacy.ConclusionsAddressing communication barriers through targeted interventions, such as enhanced training, improved clinical structures, and advanced electronic health records, can improve patient satisfaction and treatment outcomes. Future research should focus on longitudinal studies and specific communication training programs.

Factors influencing communication of virtual teams in times of pandemic: a case study in engineering education

ABSTRACT The COVID-19 pandemic has forced most universities to shift from traditional face-to-face teaching to remote learning. This sudden transition has presented numerous challenges for institutions that were unaccustomed to remote work, particularly in the context of senior design projects in engineering. Therefore, this study aimed to identify the influencing factors and their relative importance in affecting team communication in senior design projects during remote work. The study used the Analytical Hierarchy Process (AHP) approach to measure the level of importance of each factor using pairwise comparison in a structured questionnaire. The survey was distributed among group leaders of senior engineering design projects and faculty members who supervised these projects. The study identified five influencing factors: interaction and relations, trust, technology, time, and working environment. The pairwise comparison revealed that interaction and relations were the most important factor in influencing the communication process during remote work. Based on the identified influencing factors, strategies to improve the effectiveness and collaboration of remote meetings were established, providing a roadmap for universities to better prepare for future disruptions and maintain effective communication within student teams during remote work. Furthermore, these findings could have implications for other areas of higher education and the broader workplace.

Technological Factors Affecting Communication Quality at Ho Chi Minh City University of Industry and Trade

In the current era of technological explosion, applications are widely adopted and continuously improved, significantly impacting the education sector and creating a high demand for training within educational institutions. This manuscript identifies technological factors influencing communication quality at Ho Chi Minh City University of Industry and Trade, with broader implications for enhancing communication strategies in other educational and public sector organizations. Combining qualitative and quantitative methods, the study involved in-depth interviews with experts and a survey of 582 students, utilizing descriptive statistics, reliability testing, exploratory factor analysis, correlation analysis, and regression on SPSS 20.0 software. The proposed model includes five factors: Application Utility, Digital Transformation Enhancement, Practical Flexibility, Technological Trends, and Technology 4.0 Experience. Results show these factors positively support the school's brand and communication quality.

Deaf migrants in Sweden: exploring linguistic and bureaucratic challenges through the lens of Crip Theory and Crip Linguistics

Abstract Disabled people encounter numerous barriers to accessibility and face discrimination and inequalities in their daily lives. The situation is even more complex for migrants with a disability, who have to learn how to navigate a new bureaucratic system. This study focuses on deaf adult migrants and the linguistic and bureaucratic challenges they face in Swedish society. The data consists of interviews with 43 deaf migrants participating in language learning courses in four folk high schools catering to deaf people in Sweden. Crip Theory and Crip Linguistics are used as lenses to explore the impact of able-bodiedness and linguistic norms on this particular group. The findings show that deaf migrants experience infantilisation, that sign language interpreters are often seen as a one-size-fits-all solution without much consideration for other factors influencing communication, and that normative able-bodiedness underlies many of the bureaucratic issues deaf migrants face.

Parents' Experiences of Communicating With Children About Their Diagnosis of Nonterminal Cancer and Its Related Issues: A Systematic Review of Qualitative Studies.

Many children experience serious symptoms when they are diagnosed with and treated for cancer. Through appropriate parent-child communication, parents were able to identify children's physical and psychological problems, adjust their behavior, and help them cope with the disease. This study aimed to systematically search for and integrate evidence from qualitative studies on communication between parents and children with nonterminal cancer from parents' perspectives. A thorough systematic review and metasynthesis of qualitative studies were conducted. Articles were searched from PubMed/MEDLINE, EMBASE, Web of Science, CINAHL, PsycINFO, and PsycArticles from the database inception to November 6, 2022. After screening and quality appraisal, 14 articles were finally included in the metasynthesis. Three themes and 11 subthemes were identified: (1) communication content, including diagnosis, treatment, health management, health risk, and emotion; (2) factors influencing communication, including ages of children, parents' experience of communication, parents' awareness of protection, and culture; and (3) children's responses, including acceptance and resistance. This systematic review found that parents were influenced by various factors during the decision-making process of parent-child communication about childhood cancer and its related issues. Parents tended to adjust their communication content and style to protect their children. Future research should be conducted to explore children's experiences of communicating with their parents and analyze the similarities and differences between the communication needs of parents and children. Healthcare professionals should provide professional communication guidance to facilitate the parent-child relationship and improve the mental health of both children and their parents.

STUDI KASUS KETERAMPILAN SOSIAL: KOMUNIKASI SISWA DALAM PEMBELAJARAN KOOPERATIF DAN KOLABORATIF

Abstract: This study examines the differences in students' communication skills between cooperative and collaborative learning at SMPN 24 Malang, Indonesia. The study uses a qualitative method with a case study approach to explore how students' communication skills are manifested in real learning situations. Data were collected through in-depth interviews and direct observation, then analyzed using a descriptive qualitative method. The findings indicate that students in collaborative learning tend to be more open and active in communication, while those in cooperative learning are more passive and experience limitations in communication skills. Factors influencing communication skills include self-confidence, motivation, personal relationships, and perceptions of other group members. The study suggests that teachers should alternate between cooperative and collaborative approaches and assist students in overcoming negative perceptions that may hinder communication skills within the group

Manajemen Komunikasi Pada Pondok Pesantren

Pondok Pesantren, Islamic boarding schools, play a crucial role in shaping the character of young generations. Effective communication management is essential to ensure the smooth execution of various educational, religious, and social activities. This study aims to analyze the concepts, objectives, functions, strategies, and influencing factors of communication management in Pondok Pesantren. The research method used is library research, which involves reviewing relevant literature. The findings indicate that communication management in pesantren encompasses planning, organizing, executing, and supervising communication processes to ensure effective dissemination of religious and educational messages. The primary goals of communication management are to achieve understanding, build acceptance, and motivate action. The functions of communication management include planning, organizing, executing, and controlling. Communication strategies are divided into internal strategies, such as dialogic communication, sharing, counseling, and interviews between caregivers and students, and external strategies, such as interpersonal dialogue, religious lectures, visits, provision of business capital, and zakat to the community. Factors influencing communication management include interaction, motivation, ethics, internal communication within the pesantren, and religious relationships within the community. With effective communication management, Pondok Pesantren can enhance the quality of education and character building for students and provide positive impacts on the community.

FACTORS INFLUENCING ICU NURSES COMMUNICATION WITH ALTERED LEVEL OF CONSCIOUS PATIENT: SWOT ANALYSIS

Introduction: Communication is the most essential approach for an ICU nurse to utilize when assisting a patient at the bedside. Verbal communication may help patients preserve their dignity and self-esteem, which will increase their well-being and optimism. Methodology -A descriptive exploratory design was used to conduct qualitative research. The nurses who had worked in the ICU for the last two years participated in a focus group discussion on SWOT Analysis themes. Each FGD session comprised 6-8 ICU nurses, a professional moderator, and an observer to gather diverse thoughts and perspectives on a topic, and all responses were analyzed using content conventional analysis. The ethical authorization was received from the relevant authority. Results –In the focus group discussion, staff nurses shared their perspectives on communication and various factors influencing communication in the ICU on a SWOT basis, i.e. S- Enhances family comprehension, patient care quality, and aids in the emotional well-being of patients and nurses. W- time demanding, Ward tasks in addition to patient care, legal difficulties (professional unwritten policies), heavy workload, communication with ventilated patients is technically problematic. O- Paediatric, geriatric, developmental, and mentally challenged patients T-Lack of coherence. Conclusion- Considering the ICU has a high morbidity and death rate, communication helps patients establish self-confidence, promote early healing, improve patient care quality, and overall improve their prognosis.

Factors Influencing Sustainability Communication of Communication Arts Students in Thailand

This study aimed to construct a causal relationship model of factors influencing communication arts students’ qualification for sustainability communication (SC), examine the goodness-of-fit model with empirical data, and analyze the effect size of the causal relationship model in terms of influencing factors. Data were collected from 400 communication arts students using a set of questionnaires rated on a five-point scale. The results were analyzed using IBM SPSS Statistics 23.0 and LISREL version 8.80 to determine the causal relationship model. The findings revealed that the construct of the causal relationship model of factors influencing SC of these students comprised four latent variables measured from 12 observed variables. Moreover, the influencing factors were consistent with the empirical data at a good level considering the accordance index, which consisted of x2 = 13.153, df = 25, p-Value = 0.974, RMSEA = 0.000, Standardized RMR = 0.006, GFI = 0.996, and AGFI = 0.979. The causal relationship model of the factors affecting SC revealed that education sustainable development could have direct, indirect, and total effects; the knowledge-based journalist concept could have direct, indirect, and total effects; and communication art principles could have direct and total effects, respectively.

Patient-dentist communication and its impact on dental services utilisation as perceived by patients in Libya.

To identify the factors influencing communication between patients and dentists in Libya and their effects on patient satisfaction and trust. We explored the impact of these interactions on the subsequent utilisation of dental health services from the patient's perspective. Qualitative descriptive study in a purposive sample of patients from oral health centres in Janzour city in Libya who were over eighteen years old. Sixteen semi-structured interviews (30-90 minutes) were conducted online. Trust was the prime concern among patients. Other factors also positively impacting communication and patient satisfaction included information interaction, active participation, moral support, explanation about processes and the dentists' comprehension of how a patient feels. The online interviews revealed four key thematic areas that reflected the patient-dentist communication phases: 1) Welcoming and establishing a good interpersonal rapport phase; 2) the Information-sharing phase; 3) Treatment decision-making phase, and 4) Satisfaction self-evaluation phase. These data emphasise the significance of soft skills, particularly effective communication, in the context of dental practice. The findings underscore the importance of personal values and interpersonal skills among dental professionals, as these factors play a pivotal role in shaping the success of dental healthcare provision.

A multi-objective approach for communication reduction in federated learning under devices heterogeneity constraints

Federated learning is a paradigm that proposes protecting data privacy by sharing local models instead of raw data during each iteration of model training. However, these models can be large, with many parameters, provoking a substantial communication cost and having a notable environmental impact. Reducing communication overhead is paramount but conflictual to maintaining the model’s accuracy. Most research has dealt with the different factors influencing communication reduction separately without addressing their correlations. Moreover, most of them do not consider the heterogeneity of clients’ hardware. Finding the optimal configuration to fulfil all these training aspects can become intractable for classical techniques. This work explores the add-in that multi-objective evolutionary algorithms can provide for solving the communication overhead problem while achieving high accuracy. We do this by 1) realistically modelling and formulating this task as a multi-objective problem by considering the devices’ heterogeneity, 2) including all the communication-triggering aspects, and 3) applying a multi-objective evolutionary algorithm with an intensification operator to solve the problem. A simulated client–server architecture of four devices with four different processing speeds is studied. Both fully connected and convolutional neural network models are investigated with 33,400 and 887,530 weights, respectively. The experiments are performed using the MNIST and Fashion-MNIST datasets. A comparison is made between three approaches using an extensive set of metrics. Results prove that our approach obtains solutions with better accuracy than the full-communication setting and other methods while getting reductions in communications by around 1,000 times in most cases and up to 10,000 times in some cases compared to the maximum communication setting.

Factors influencing communication between parents and early childhood educators in multilingual Luxembourg

The collaboration between educators of early childhood education and care (ECEC) and parents has a significant positive impact on children's development, particularly for young immigrant children. However, research in multilingual and multicultural contexts is scarce. Therefore, the aim of the present study conducted in multilingual ECEC context in Luxembourg was twofold: (1) to identify the significant predictors that influence goal-oriented communication between parents and educators, and (2) to showcase a dynamic interplay between these factors in practice through observations and interviews. To address the first aim, we conducted two regression analyses, one involving parents (N = 323) and the other educators (N = 289). The analysis with parents showed that the most significant factor that influenced goal-oriented communication was parent satisfaction, while for educators it was educators’ professional attitudes towards parents and parent involvement. Furthermore, the results from interviews and observations of parent involvement in literacy activities in two multilingual centres showed that these factors are closely linked. When educators have positive attitudes, they will communicate more frequently and purposefully, and offer opportunities for parents to be involved, which will then lead to parent satisfaction. This study has important implications for policymakers, practitioners, and parents especially in multilingual contexts.

South African parents' views on oral, signing, and bilingual communication for Deaf or hard-of-hearing children.

Parents of Deaf or hard-of-hearing (DHH) children are faced with a plethora of overwhelming decisions concerning their children, particularly during the early stages of development. Among these decisions are those concerning assistive devices and the modes of communication for their child. The aim of this study was to explore the perceptions of parents of DHH children towards the various modes of communication for their children within the South African context. The study adopted a Q-methodology research design. Participants rated statements according to what they least and most agree with and then answered follow-up questions concerning the statements. Participants were also invited to participate in a live, one-on-one, semi-structured interview with the researcher. Data were analysed through both qualitative and quantitative statistics. Thematic analysis was adopted to analyse the qualitative data, while factor analysis through Ken-Q analysis was used for quantitative data. Although 66% of participants thought that sign language allows DHH children to communicate more freely, 88% agreed that a DHH child should always learn to speak if they can. In terms of decision-making, 88% reported the issue of stigma or marginalisation and 88% cited the lack of Deaf schools as barriers in their decision-making. The study's findings provide valuable insights into the complex interplay of factors influencing communication mode decisions for DHH children in South Africa. These insights are crucial for developing inclusive and effective communication strategies that consider individual needs, societal norms and access to support services.

The Development of an Instructional Model Based on the Theory of Goal Attainment to Improve Communication Skills for Continuing Education

This study investigates the factors influencing the development of communication skills among students at The People's Hospital of Guangxi Zhuang Autonomous Region. Recognizing the pivotal role of effective communication in healthcare, the research aims to identify key elements, such as the learning process, environment, teachers, and students, that significantly impact the acquisition of communication skills in a medical education context. The sample group was 30 students from The People's Hospital of Guangxi Zhuang Autonomous Region. The research was conducted in three steps: studying the factors that affect the development of communication skills, developing the instructional model, and the experimental and improvement process. The research instruments were a questionnaire about factors that affect the development of communication skills, an interview form about factors that affect the development of students' communication skills, lesson plans, an observation form about student behavior, an interview form about opinions on teaching, and a communication skills scale. Findings revealed: 1) Principal factors influencing communication skills development include the learning process, environment, teachers, and students, respectively; 2) An instructional model grounded in the Theory of Goal Attainment materialized, comprising four core components: a) principles, b) objectives, c) learning process, and d) results; and 3) Post-implementation of the instructional model based on the Theory of Goal Attainment, students exhibited higher communication skill scores compared to pre-experimental levels, attaining statistical significance at the 0.05 level.

Factors influencing communication power in new media innovation combined with multi-source data fusion analysis

Abstract This paper combines multi-source data and obtains effective data collection with higher value and richer knowledge connotations by cleaning, integrating, filtering, and transforming the original data. It also calculates the propagation characteristics of new media innovation, proposes the similarity of nodes, combines the propagation probability to construct the centrality degree and the near centrality expression, and analyzes the relationship of the propagation term that affects the new media innovation. The results show that when p takes 0.1, it is 13.8 and 14.15 seconds at 100 nodes and 500 nodes of new media innovations, indicating that the propagation time starts to extend gradually with the increase of p-value. The correlation between dissemination power and time in new media innovation incorporating multi-source data is demonstrated.

Patient–doctor interactions around alternative and complementary medicine in the context of oncology care in a Latin American country

ObjectiveTo characterize doctor-patient communication patterns around the use of complementary and alternative medicines (CAM) in the context of oncology care in Colombia. MethodsA qualitative study was conducted using snowball sampling until data saturation was reached. We included oncology specialists and cancer patients who were in active treatment. Semi-structured interviews were conducted following a guide designed for each group of participants. An analysis based on open coding was performed to identify thematic areas. The coherence of emerging categories was verified by contrasting the data set within the content of the participants’ reports and existing literature. ResultsIn total, 10 oncologists and 16 cancer patients were included, representing diverse professional fields and cancer diagnoses, respectively. Communication patterns comprise themes regarding the beginning of the interaction (i.e., patient’s anticipations), the patient–doctor relationship (i.e., confidence), the characteristics of the message (i.e., synthetic vs explanatory), the communication styles (i.e., confrontational vs conciliatory), and the closing of the interaction (i.e., continuity vs. end of communication). In addition, extrinsic factors influencing communication were found to be related to participants (i.e., knowledge, cultural background) and context (i.e., institutional procedures). ConclusionsThe low frequency of communication contrasts to the increasing use of CAM. Divergent perspectives between doctors and patients could limit shared decision-making on the use of CAM. Enhanced knowledge and education on CAM for both actors is fundamental to improve their interaction and to move away from paternalistic and confrontational communication, particularly in a world region with cultural backgrounds that influence the use of CAM.

Factors affecting mentoring services - cross-national perspective

Abstract The research aims at the identification of factors influencing mentoring services with a particular emphasis on the country of origin of the mentor and the mentee. The quantitative research was conducted in four Central and Eastern European countries, i.e., Bulgaria, Poland, Latvia and Lithuania and one Southern European country, Italy. The implemented methodology covered Exploratory Factor Analysis (EFA) and reliability analysis, which were performed to identify factors influencing the process of communication in the mentor–mentee relationship. Moreover, to diagnose statistically significant differences between individual countries in terms of factors influencing the effectiveness of communication, the Kruskal–Wallis H Test and the Mann–Whitney U Test, as well as pair-wise comparisons, were used. Factors influencing communication in the mentor–mentee relationship are mentor traits, mentor’s personal background, mentor’s professional background, non-verbal communication channels, communication barriers, written communication channels, online communication, quality of content and the ability of content processing by the mentee. There are differences in the perception of individual factors in the analysed countries. So far, no cross-country comparison has been conducted of factors influencing mentoring services. As a direction for future research, more detailed research can be recommended concerning factors of the mentoring process in such countries as Lithuania, Latvia and Italy by developing separate models (or EFA) for mentors and mentees.

Communication and engagement of community members from ethnic minorities during COVID-19: a scoping review

ObjectivesThis review examined the factors influencing communication and engagement with ethnic and racial minority groups in Australia during the COVID-19 pandemic. It aimed to answer two main questions: (1) what...