Implementation Of ERP System Research Articles

Exploring and analysing the risks and challenges of implementing ERP systems: critical system thinking

One of the success factors in implementing ERP systems is the precise identification of risks. In this research, using the critical systems heuristics (CSHs), an attempt has been made to identify risks and gaps that are not observed and discovered by other methods of factor exploration in order to evaluate the criticisms of people involved in the system. Thus, this study analyses the risks and constraints in the successful implementation of ERP systems in Iran using the critical systems heuristics (CSHs) approach. Twelve experts were selected and interviewed using the targeted sampling method. The findings of this study indicate that the risks of ERP systems implementation are in three classes of risks: before, during and after execution. In the end, a supplementary map classifying all risks in four groups was designed for decision making and also for expanding the knowledge obtained from the results.

Business processes reconfiguration through the implementation of an enterprise resource planning system

The use of technology in organizations does not always produce the expected effects, because the cause-effect relationship in efficiency, productivity and therefore competitiveness is not linear. The available resources, ways of access and their capacities in terms of storage, processing and speed of response are known, however they are not always assimilated by the agents of the productive sector as they should to promote effective results and business agility. The research procedure adopted was a critical-descriptive analysis of a real case. Based on the bibliographic review on Business Processes reconfiguration and follow-up of an implementation project in a Brazilian company, a Business Model reconfiguration with ERP system implementation case was described and evaluated. The purpose of this article is to present a success case of Information Systems implementation project, to demonstrate the long way to go before reaching the results that makes such a project a successful project and to examine the impacts in the human resource perception. The research resulted in the description of an ERP implementation case, its evaluation based on perceptions, followed by critical discussion about barriers and risks inherent to projects of this nature. Although information technology has advanced a lot in the last decades in resources and functionalities, its cost has been significantly reduced, and its acquisition has been greatly facilitated, implementation is not a trivial activity. The article can serve as a guide for characterization of risks and sensitive aspects in reconfiguration projects for organizations that wish to achieve effectiveness in this type of project.

Exploring and analysing the risks and challenges of implementing ERP systems: critical system thinking

Exploring and analysing the risks and challenges of implementing ERP systems: critical system thinking

ERP Solution and End-user Efficiency in Bosnia and Herzegovina

Over the past decades, the ERP systems have become indispensable in business processes, particularly in the planning and handling of company resources. At the same time, the ERP system implementation remains a complex process involving a number of factors affecting the quality final solution. This paper aims to measure the end-user satisfaction with an ERP system as it directly affects their efficiency, and thus the ERP system efficiency in achieving the goals and objectives of the company. End-user expectations and attitudes play an important, if not crucial, role in ERP implementation success. In this paper, the user satisfaction was measured through six different user efficiency factors: compatibility, complexity, training, quality of support, adaptation to the needs, and feeling of reliability. The factors were measured comparing SAP solutions and localdeveloped ERP systems. The conducted research has shown statistically significant results indicating that SAP is better accepted ERP solution by the users than observed local solutions.

ТРАНСФОРМАЦІЙНІ ПРОЦЕСИ У КАНАЛАХ КОМУНІКАЦІЇ СУЧАСНИХ РОЗДРІБНИХ ПІДПРИЄМСТВ

У статті розглянуто сучасні трансформаційні тенденції у каналах маркетингових комунікації роздрібної торгівлі зі споживачем, які лежать в основі трансформаційних процесів в організації торгівлі. Доведено, що підґрунтям для цих процесів стали підвищення диджиталізації суспільства та кожного окремого індивіда, розширення впливу Інтернет-середовища на суспільство, диференціація каналів розподілу товарів кожного окремого рітейлера та наявність певних недоліків в існуючих формах торгівлі. Окрім того, свій вплив зробили зміни у поведінці споживача: у пріоритетах стали економія часу, комфортне здійснення покупок, тяжіння до персоніфікації обслуговування та небажання спілкуватися у процесі купівлі-продажу. Усе це стало стимулом для швидкого розвитку багатоканальних та крос-канальних комунікацій та поставило перед рітейлом нові горизонти, а саме впровадження так званої безшовної комунікації з клієнтами. Основою багатоканальної та крос-канальної комунікації для офлайн-торговців стали існуючи програми лояльності. Сайт в Інтернеті, адресна розсилка каталогів та акційних пропозицій на електронну пошту, смс-повідомлення – ось перші кроки сучасної української торгівлі у напрямі багатоканальних продаж. Треба відзначити, що такий спосіб комунікації є достатньо новим для нашої країни. Він потребує значної перебудови існуючих бізнес-процесів, суттєвих витрат на впровадження CRM- та ERP-систем, нових рішень для логістичних систем. Потрібно використовувати єдиний повний каталог товарів, доповнений засобами синхронізації і забезпечення якості даних. Зрозуміло, що така перебудова потребує суттєвих витрат. Але наявні приклади впровадження омніканальної комунікації свідчать про високу ефективність трансформації, яка досягається за рахунок збільшення обсягів продаж та економії на утриманні всіх каналів збуту. Трансформаційні процеси маркетингових каналів комунікації, на нашу думку, формують нову омніканальну форму торгівлі, яка поєднуватиме в собі як магазинні, так і немагазинні форми продажу товарів, інтегруючи та поєднуючи специфічні риси обох форм.

Testing and Validating DeLone and MacLean IS Model: ERP System Success in Higher Education Institutions of Pakistan

The universities in Pakistan have recently started replacing their old legacy systems with ERP systems which are commonly used in business organizations to gain a competitive edge over competitors. The Higher Education Commission (HEC) has implemented ERPs systems at eight different Universities in Pakistan. HEC has invested a huge amount of money to facilitate the integration, customization, and implementation of ERP systems in these universities. Previous studies have mainly focused on Critical Success Factors (CSFs) and risk factors of ERP systems. This study intends to empirically measure the support of ERP systems in teaching processes. DeLone and McLean model of Information Systems (IS) success is one of the most commonly used models cited in IS literature. In this study, the DeLone and McLean model was applied at a University level analysis to access the impact of ERP in higher educational institutions and their support in the improvement of academic processes. Hypotheses were tested on the research model using empirical data collected from 230 respondents, including students and faculty at two selected universities, with the use of a questionnaire. The data were analyzed by structural equation modeling. The model was empirically tested and the findings showed that use and user satisfaction affected most net benefits. Information quality, system quality, and service quality accounted for 42.6% effect in use. Whereas, information quality, system quality, service quality, and use accounted for 46.5% variance in user satisfaction.

A Research Study on the ERP System Implementation and Current Trends in ERP

The ERP archive found from long back years may be in 1970, and it had been initiated with the aim of business processes integration. The Gartner Group coined the name ERP, and it had implemented at the start of the year 1990. Software firms such as SAP had initiated to deploy ERP at the start of the 1990s. SAP further delivered the R/3 version in the year 1992. The SAP R/3 had been equipped with the addition of customer-server hardware construction to work on many stages at a time. The year 2000 had seen the solution over the problem of Y2K by all major ERP software system providers. Over the last 10 years, the ERP software market has to spread immensely with service providers are catering business-wide application with a complete range of application and functions.This paper tried to study the detailed ERP system implementation process and current trends in ERP software. Further, we found out some problems or gaps in an ERP system application process and tried to answer it with proposed solutions.We conclude this study as “an ERP system integrates all the functions in an organization like finance, marketing, manufacturing, and human resource with an advance real-time data collection, processing, and communication with very fast speed and allowing the organization for a quick decision on the real-time issues to control the complete business process day today.”

The Impact of ERP Systems on financial Performance of Central Public Sector Enterprises Working in Mineral and Metal Sector

The Central Public Sector Enterprises have been performing vital macroeconomic objectives of a country such as economic growth, development of infrastructure, and contribute to the positive market situation. ERP Systems implementation in CPSEs working in mineral and metal sector enhances the financial performance. Financial indicator like Return on Assets, Return on invested Capital, return on equity, and Return on sale have a significant impact on ERP Adopter when it compares with ERP non- adopter working in mineral and metal sector.

How to Create E-Purchasing Based on Open ERP for Integrated Hospital Service System Using Quickstart Methodology

In this research, the researcher carries out the health Industry of public hospitals in Indonesia. One of the main processes in company business processes is the purchasing of goods. One of the problems in purchasing is the absence of the system that Integrates business processes between the Inventory Department and the Purchasing Department. Hence, interfere with daily operational in RSUD XYZ like due to notification’s update delay of the goods causes unavailability stock in the warehouse, so will affect the late purchase of goods at RSUD XYZ. Odoo is a software of Enterprise Resource Planning opensource used by various types of companies. Odoo provides solutions package for Purchase Management to overcome the problem in the company. The researcher used the QuickStart Methodology to implement ERP systems. Odoo implementation with QuickStart needs through five main stages. The result of this research is the design of a planning model for Enterprise Resource Planning system of purchasing in RSUD XYZ. Moreover, Odoo makes business processes in the RSUD XYZ can be automated with real-time information, this automation and real-time data will support the RSUD XYZ to make better decision in the future.

Automation of budgeting of industrial enterprises as the basis for digitalization of internal communication business processes

The purpose of the article is to summarize the theoretical and practical principles of digitalization of communication business processes of Ukrainian enterprises in the framework of digitization of their business.
 The article studies the advantages and prospects of the implementation of BAS ERP systems into industrial enterprises activities. The necessity and relevance of automation of clerical business processes of industrial enterprises is proved. The model of digitalization of communication business processes is schematically presented.
 The procedure of digitalization of communication business processes of industrial enterprises is formalized by the case of their budgeting automation. The implementation of the author’s suggestions makes it possible to disseminate this experience for the activities of other business entities.

Critical Factors Affect to Project Management

This research is designed to analyze critical success factors which consisted of support of top management, the contribution of project management, implementation of education and training, user involvement in the success of ERP system implementation at PT. EDS Manufacturing Indonesia. The research method used is multiple linear regression analysis using questionnaire distribution. The population was the company employees, with 59 respondents being used as samples. The sampling method is purposive sampling, which was taken from various strata in the company that is actively involved in the implementation and use of the ERP system. The hypothesis testing was carried out using a validity test, reliability test, t-test, and F-test as well as quantitative descriptive analysis. Data was obtained by using a questionnaire instrument containing a list of statements to measure respondents according to research variables. The results indicate that partially, the contribution of project management has a significant effect on the success of ERP systems implementation. While the support of top management, implementation of education and training and user involvement does not have a significant effect on the success of ERP system implementation. All critical factors success can explain their relationship to the success of ERP system implementation by 31.0%.

Enterprise Resource Planning Systems Implementation and Firm Performance: An Empirical Study

Adopting an ERP system is a challenge for any firm and the problems associated with it initially often negatively affect the adopting firm’s profitability as measured through a firm’s main financial indicators. Also for a longer period of time after implementation the empirical results on adoption are mixed, although more positive results have been reported in recent years. However, over the many years of implementing ERP systems much knowledge has been gained on how to improve the implementation process and speeding up the realization of the benefits. This research investigates whether Pakistani manufacturing firms profited from this by realizing the financial benefits early on. This is empirically tested by comparing ten financial performance indicators of firms that adopted an ERP system to that of non-adopters between 2002 and 2012. The results show that they benefitted from the start, but not in all areas.

Analysis of Implementation and Proposal Development of ERP System in CV Indah Jaya

CV Indah Jaya is a company engaged in printing since 1960. Many requests and various products in the company that became a trigger for CV Indah Jaya to use an ERP system. The company want its process to be more efficient and effective. Starting 2013 CV Indah Jaya implements an ERP system with a MySQL database. An ERP system that is already running can be used to receive orders, calculate order calculations, calculate inventory and also payment and shipping. However, the company has not yet felt the benefits of implementing this system optimally. The purpose of this study is to implement an ERP system and provide development support so that business processes are more efficient and effective. The first step is to analyze the current system workflow and decomposition of the ERP system that is being used by the company. Then make a questionnaire and interview with stakeholders regarding the use of ERP systems referring to the PIECES Framework to find out the actual user needs for the ERP system. The results of the analysis are application users who do not have clear procedures for using an ERP system, the same data input must be done repeatedly, the flow menu is not clear, the user interface is not user friendly, and there are still many reports that the system cannot yet produce. To overcome this problem, several standard operating procedures (SOP) were made in accordance with the ERP system workflow and gave the ERP system blueprint for further development. The results of the questionnaire after the application of the SOP have increased for Information and Data of 0.45, Economy of 0.38, Control and Security of 0.38 and Services of 0.14.

Design and Implementation of ERP System Based on SSM Framework

With the continuous development of enterprise information technology, information resource sharing has become a major subject of scientific research projects. Traditional enterprises have complex business processes, low management efficiency and high operation cost, which leads to enterprises of low competitiveness. Therefore, it is the best choice for enterprises to regain their core competitiveness to use ERP management system to improve their operation process, simplify their operation and make their operation methods transparent. This paper designs an ERP system based on SSM framework. This paper introduces the basic principles of SSM framework, respectively realizes the business functions of Controller layer, Service layer and DAO layer in the framework, and designs Web pages for data collection and display. The main components of the system consist of six modules: purchase plan, purchase order, purchase contract, purchase document inquiry, purchase to order and purchase return, which can well realize the actual requirements of enterprises.

Examine Factors Affecting Success of Enterprise Resource Planning System Adoption on Organization Performance among Medium-Sized Enterprises Sector

The current study applied resource-based value, contingency and diffusion of innovation theories to explain the factors affecting ERP system adoption. In this light, a proposed conceptual framework has been designed based on information obtained from newly developed questionnaire which were distributed to one hundred and forty-four (144) medium-sized enterprise organisations in Ondo State, Nigeria. For this study, the CEO/director and managers of these companies were selected as the key respondents and the empirical data were analyzed using the partial least squares structural equation modelling. The result obtained revealed that technological change significantly influences the adoption of the ERP system to enhance the performance of medium-sized enterprises organisations. However, government policy has no significant relationship with the performance of medium-sized enterprise firms. In this light, the outcomes of this study are useful for organisations adapting ERP to help them strategise future ERP system implementation in different industry.

Case study of SAP implementation in a corporation network plant

Implementation of ERP systems has been found to be dependent upon top management commitment, business process reengineering, project management practice, and user training/education. Often ERPs are adopted seeking benefits without due consideration on the costs of implementation. This case highlights these implementation costs for a single plant in an international company network to provide insight into the challenges faced, addressing the importance of the degree of top management support. In the case organisation, there was a strong tendency for upper levels to impose system design and direction that did not always match local needs. Project management of ERP installation was simpler due to the nature of implementing off-the-shelf software supported by consultants. Redesigning work processes needs to include local user input. The effectiveness of local training depended upon super project module leads, and more face-to-face training as opposed to global web training from the corporation.

Optimization of Production Processes using BPMN and ArchiMate

This article aims to map and optimize production processes through the graphical form using syntax combination of BPMN and ArchiMate. In the first phase, the existing business processes of the manufacturing company in the Czech Republic were analyzed. In the second phase, the optimization of produc-tion processes was subsequently proposed. These optimizations were based on a combination of two ArchiMate and BPMN syntaxes with implementing ERP systems, enabling the design to utilize more efficient modern technology. The as-is-to-be process was documented in BPMN and ArchiMate, and a process-based simulation tool was used to quantify the effects of process improvement.

Case study of SAP implementation in a corporation network plant

Implementation of ERP systems has been found to be dependent upon top management commitment, business process reengineering, project management practice, and user training/education. Often ERPs are adopted seeking benefits without due consideration on the costs of implementation. This case highlights these implementation costs for a single plant in an international company network to provide insight into the challenges faced, addressing the importance of the degree of top management support. In the case organisation, there was a strong tendency for upper levels to impose system design and direction that did not always match local needs. Project management of ERP installation was simpler due to the nature of implementing off-the-shelf software supported by consultants. Redesigning work processes needs to include local user input. The effectiveness of local training depended upon super project module leads, and more face-to-face training as opposed to global web training from the corporation.

Readiness research for implementing ERP systems: a case study

Readiness research for implementing ERP systems: a case study

ERP Systems Application for Efficient Business Management

Contemporary ERP systems have various applications. Today, they are successfully used both in material value adding areas and in services rendering / work performance areas. Taking into account the business’ specific features is crucial for selection of software that will automate the activities of each organizational structural unit and the enterprise as a whole. The task of selecting and implementing contemporary ERP systems for business management requires conducting detailed analysis to identify the advantages and drawbacks of their application, as well as determine economic benefits from application of this information and analytical system. In this research, we relied on methods of economic and comparative analysis and used a systemic approach. The main purpose of research is finding arguments proving the practical value of purchasing an ERP system. The paper presents this research containing information on economic benefits that an enterprise could gain after ERP system implementation. According to the author, using a contemporary information and analytical system makes it possible to solve one of the most important tasks – improve business reliability and controllability through application of contemporary information technologies, which is particularly relevant as enterprise management procedures are growing ever more complicated.