Enterprise Resource Planning Implementation Research Articles

Post ERP implementation issues and challenges: exploratory case studies in the context of Saudi Arabia

PurposeThe purpose of this study is to investigate the post–enterprise resource planning (ERP) issues and challenges in the context of Saudi Arabia. There is a lack of research in the context of developing countries regarding post-ERP implementation issues and challenges. The high failure rate of the ERP system is a reflection of many management issues that occurred at different phases of ERP implementation. Previous research indicated that even after a successful implementation, the ERP system was unable to sustain itself in the organizations.Design/methodology/approachAn exploratory case study design was adopted to proceed with this research process at two organizations in Saudi Arabia. The interviews of the top and middle management are conducted and transcribed. These case studies were further analyzed using the Creswell approach to generate several themes, and descriptions provided a deeper understanding of the post ERP implementation issues and challenges.FindingsResearch findings show that for successful ERP implementation, identified factors are top management support, integration, strategy, employee resistance, BPR, change management, vendor selection, team formation and culture. Moreover, factors for the post-ERP implementation that led to sustainability are top management support, training, system adoption, system testing, data migration, cost overrun, employee retention and post-implementation support.Originality/valueThis study is unique in its type to examine the issues and challenges organizations face after deploying ERP initiatives. This research's findings were useful and supportive for the senior management interested in successfully sustaining such an initiative in the organization.

Introducing an Open-Source Software for the Enterprise Resource Planning in the Business Management Degree

An Enterprise Resource Planning (ERP) is a program that integrates all the departments and functions of the entire organization in a single IT system [1]. Nowadays, it is possible to differentiate between two types of ERP systems: proprietary systems and open-source systems.
 In order to profit from the advantages of open-source systems and overcome the drawbacks of free software, lecturers of the subject Introduction to Firms Information Systems at Universitat Jaume introduced Odoo software in the practical sessions of the course.
 Using active methodologies, lecturers involve students in the design and implementation of an Odoo ERP for the management of a real business. In order to know the previous background, engagement, motivation, and overall satisfaction with this educational innovation, we carried out an online survey of students.
 The results of this survey will be presented and suggest future avenues for carrying out actions that contribute to the knowledge of the management of these ERP management systems. In addition, the main implications for business management education will be presented.

Pengaruh Implementasi Enterprise Resource Planning (ERP) Apache Ofbiz Pada Kinerja UMKM Renyah.an

The implementation of Enterprise Resource Planning (ERP) systems has become a priority for many organizations, including Micro, Small and Medium Enterprises (MSMEs) in the industrial sector. The purpose of this study was to evaluate the effect of Apache Ofbiz ERP implementation on performance of Renyah.an MSMEs. This research uses a descriptive qualitative approach to gain an in-depth understanding of the impact of ERP implementation on Renyah.an MSMEs Primary data was collected through interviews with Renyah.an's MSME owners and staff involved in ERP implementation. In addition, secondary data is also used to support the analysis. In this research, several indicators of organizational performance are used, including operational efficiency, customer satisfaction, and business growth. The results of this study indicate that the implementation of Apache Ofbiz ERP has a significant positive impact on the organizational performance of Renyah.an MSMEs. In terms of operational efficiency, ERP systems can increase productivity, reduce operational costs, and improve data accuracy. In addition, ERP implementation also has an impact on customer satisfaction by improving customer experience and increasing response time to customer requests. In terms of business growth, ERP implementation facilitates business expansion, better inventory monitoring, and more accurate data analysis for decision making.

Critical success factors of ERP implementation at retail franchise company in Indonesia

As technology develops, many companies seek to innovate and implement technology, one of them is ERP to support their business processes. One of these companies is PT Sumber Alfaria Trijaya, Jember, Indonesia. Many factors were affected the quality of ERP implementation. One of them is known as the Critical Success Factor (CFS). This study aimed to describe implementation of ERP application and the Critical Success Factors during ERP deployment at PT Sumber Alfaria Trijaya (SAT), Indonesia. This study used qualitative method for gaining data and research analysis. Interviewed are done with the key users. The results of analysis showed that five critical factors that supported and influenced the ERP implementation in the company, namely; Management Commitment and Support, User Involvement, Communication, Hardware and Equipment, and Education and Training. Those five factors have significant impact on the successful of ERP implementation at retail franchise company in Indonesia. In conclusion, the implementation of TAF application improved the quality of accounting information system information for the company.

Maximizing ERP Benefits with Enterprise Architecture: A Holistic Approach

Enterprise Resource Planning systems must strategically align with Enterprise Architecture to maximize benefits. In a business environment that is undergoing rapid change, organizations increasingly rely on ERP systems to integrate and streamline operations. However, the complete potential of ERP benefits may only be realized with an approach encompassing the entire organizational architecture. This study examines the importance of aligning ERP implementation with EA principles to establish a cohesive technological ecosystem. Organizations can facilitate seamless interactions and data flows by harmonizing business processes, data structures, applications, and technology infrastructure, allowing for efficient decision-making and resource optimization. The abstract describes how EA provides a structured blueprint to guide the integration of ERP systems, assuring compatibility, minimizing redundancies, and maximizing overall system efficiency. By conducting a comprehensive literature review and case study analysis, this study demonstrates the benefits of an integrated approach, including increased visibility, reduced operational divisions, improved scalability, and faster response to changes. The abstract also emphasizes the role of EA in adapting and evolving ERP systems as business requirements change, enabling organizations to resolve challenges and proactively leverage emerging technologies. Overall, this research contributes to a deeper understanding of the symbiotic relationship between EA and ERP by highlighting their combined ability to drive business growth, agility, and competitiveness. The abstract emphasizes the importance of strategic alignment. It guides practitioners, researchers, and decision-makers who wish to maximize the benefits of ERP implementations through a holistic Enterprise Architecture approach.

Exploring ERP systems adoption in challenging times. Insights of SMEs stories

This paper offers a study of real success experiences of SMEs, in relation to the motivations of selection and implementation of Enterprise Resource Planning (ERP) and its benefits that also allow the confrontation with theoretical concepts, based on reviewed literature. We followed a qualitative approach based on in-depth content analysis of SMEs online stories included in the ‘Customer Stories’ directory available on the SAP website using the R language to scrape data and statistical analyses. The findings provide evidence that the use of ERP, for managing SMEs, is constructive to their success and improves the quality of their decision-making processes. Although the technologies implemented by SMEs were characterized by their specialisation and adaptation, SAP Business One is the leading solution, without significant differences by sector compared to Europe. They also reveal that the effectiveness of implementing ERP is intrinsic to the reputation of the software vendors and the high professionalism of the partners. Additionally, the results indicated the short-term approach of SMEs when implementing this type of tool, takes precedence over the strategic and economic benefits. Furthermore, the empirical analysis supports the association of some motivational factors of ERP implementation and selection with characteristics of the organisations, such as activity and size.

Overall Success Factors Affecting the Performances of Hybrid Cloud ERP: A Case Study of Automobile Industries in Thailand

The hybrid cloud ERP system is widely used in automobile companies in Thailand. It is a popular and effective strategic tool that aids in boosting organization’s competitiveness. However, because of their complexity, high risk, high resource requirements, and high investment costs, ERP projects still have a significant failure rate. It is widely acknowledged by academics and practitioners alike to be an extremely challenging endeavour. This study proposes a conceptual paradigm for postmodern ERP implementation across the entire life cycle. Mixed methodologies for this model’s theoretical development included case study observation, literature review, semi-structured interviews with ten IT experts and ERP consultants, and online questionnaires. Based on information gathered from 455 system users from 114 automobile industries sector, it was analysed by using Structural Equation Modelling (SEM). For data analysis, the partial least squares (PLS) method was employed. Out of the eighteen (18) hypotheses, fifteen (15) were supported by the PLS-SEM results. The conceptual model from the study that was presented can be put to use or helpful in the organization’s management, or project managers can utilize it as a framework and direction for hybrid cloud ERP implementation. The findings of the study can also be used to create a conceptual framework for the actual use of ERP systems for automobile industry, such as the incorporation of blockchain and postmodern ERP systems in many sectors of business. There is discussion of the findings’ implications for practical and research, and potential study areas are proposed.

Productivity Measure in Using Enterprise Resource Planning System in Selected Companies in Beijing, China

With the globalization of economic development and social development, the business environment of enterprises has changed. Only by continuously improving the digital level and management level of enterprises can they survive in the fierce global competition and develop. In this economic and social environment, enterprise managers need to implement Enterprise Resource Planning (ERP) system in order to better operate and manage enterprise business and improve enterprise operating profit. Its purpose is to standardize and restructure enterprise process, financial process, capital flow and information flow, and improve enterprise operation ability, profitability and growth ability. The implementation of ERP system will have an impact on the level of enterprise productivity. Therefore, taking manufacturing companies as the research object, it is of great significance to explore the impact of ERP system implementation on the level of enterprise productivity.Taking the manufacturing companies selected in Beijing, China as the research object, this paper uses the method of combining theoretical analysis and empirical research to study the impact of ERP system on enterprise productivity and enterprise performance, so as to improve the industry’s understanding of ERP system. This paper uses data statistics and empirical research methods to analyze the impact of ERP system on enterprise productivity and enterprise performance. Firstly, it introduces the background and significance of the research, and then reviews and combs the relevant literature at home and abroad on ERP system, enterprise performance and the impact of ERP system on enterprise performance; Based on management information system theory, business process reengineering theory and financial performance theory, financial performance is measured from three aspects: operation ability, profitability and growth ability. Reasonably select relevant indicators to build the index system. This paper selects the enterprise financial data of Beijing manufacturing company implementing ERP system from 2013 to 2015, and uses the data model to make an empirical analysis on the impact of manufacturing company implementing ERP system on enterprise productivity and enterprise performance. It is found that in China, the implementation of ERP system by Beijing manufacturing company will have a certain impact on enterprise productivity and enterprise performance Combined with the principle of ERP, this paper discusses the impact of ERP Implementation on enterprise performance. In the empirical research part, descriptive statistics and Wilcoxon paired rank sum test are used to verify the impact of ERP Implementation on enterprise performance. The results show that the implementation of ERP system will improve the operation ability, profitability and growth ability of enterprises. Therefore, when preparing for the ERP system, enterprises must do a full feasibility and demand analysis to ensure the smooth implementation of the ERP system. Finally, this paper gives some suggestions on the impact of ERP Implementation on enterprise performance.

Modeling the Readiness Measurement for Enterprise Resource Planning System Implementation Success

In the digital era, companies are required to optimize technological innovation to increase capacity in achieving work that is more efficient, effective, productive, and has a competitive advantage. Companies must use the enterprise resource planning (ERP) system to improve efficiency, effectiveness, and productivity. Implementing an ERP system provides competitive advantages by means of decision-making proven for fast and precise management. ERP system is an integrated information system for strategic company management decision-making. For this reason, implementing an ERP system is necessary. Unfortunately, the fact shows that many companies fail to implement an ERP system, resulting in costly implementation expenses. Previous research has discussed empirical studies on the critical success factors for implementing an ERP system effectively. Therefore, further research still needs to be done by discussing ERP implementation from the perspective of measuring companies’ readiness levels in ERP system implementation. This research methodology criticized and analyzed the comparison of eleven prior research articles as a basis for developing a model to measure companies’ readiness levels in implementing ERP systems. This research examined quantitative data gathered through the use of questionnaire method to rank indicators for measuring companies’ readiness levels by identifying four dimensions and 27 indicators. This research aims to produce a model for measuring companies’ readiness to implement the ERP system on time successfully.

Assessment of Business Process Maturity Model in Culinary SMEs as a Pre-Stage of Enterprise Resource Planning Implementation

The SMEs sector is predicted to have a surplus of ERP implementation projects in 2024, with 60% of the total implementation projects. However, the ERP implementation growth cannot be separated from the threat of project failure (35%) and project delays (55%). This study measured the maturity of business processes as a pre-implementation stage to reduce the risk of ERP implementation failure. The object studied was three culinary SMEs in Yogyakarta. This paper used McCormack’s theory of business process management maturity model, combined with the ICT maturity model developed by Pham. The assessment showed that the three SMEs were at the lowest level of business process maturity, the ad hoc level. Meanwhile, the ICT maturity varies from inactive to substantial. However, SME A had the eligibility to implement an ERP system but first needed to perform the business process re-engineering. The recommendations were designed for SME A to enhance its business process flow by proposing a business process based on the best practice process used by ERP system providers.

INTERNAL AUDIT MODEL POST-ERP IMPLEMENTATION (ENTERPRISE RESOURCE PLANNING) AT PT XYZ

<em><span lang="EN-US">The research aims to compare the audit process carried out after ERP implementation with the audit model using the 2019 COBIT framework in the Monitor, Evaluate and Assess domain. It is evaluating the effectiveness of the audit using COBIT 2019 compared to the audit currently being conducted at PT XYZ. This research is applied research, using a case study method and a qualitative approach. The object of this research is PT XYZ, a company distributing pipe and pump products. 2017 PT XYZ implemented an ERP system to replace the previous program. Data analysis with the steps applied compared to the current audit process carried out at PT XYZ with the 2019 COBIT-based audit using the Monitor, Evaluate, and Assess (MEA) approach and evaluated the effectiveness of the audit model using COBIT 2019, which can ensure that audit objectives in the ERP system can be achieved effectively. The result of the research shows that there are differences in the audit process that PT has carried out. XYZ after implementing ERP with an audit model using the COBIT 2019 framework. This difference can be affected by the time of system implementation. The audits using COBIT 2019 can be considered very effective compared to the previous audits conducted by PT XYZ. By using COBIT 2019, it can help PT XYZ in designing governance using several design factors that have been provided.</span></em>

Analysis of Jakarta Provincial Government Budget System Implementation

Technology has now reached its fourth stage, known as the Industrial Revolution 4.0, which is marked by the development of sensor technology and the digitalization era. One of the innovations made by the Provincial Government in the era of the Industrial Revolution 4.0, was the implementation of ERP using e-Monev and LPSE. This type of research uses a qualitative approach with a descriptive research design. Data collection was carried out trough in-depth interviews and document analysis. Data analysis used a content analysis approach. Understanding of budget allocations made by the DKI Jakarta Provincial Government, experiences and views of stakeholders regarding the implementation of the DKI Jakarta Provincial Government budget system, efficiency and effectiveness of the budget system in managing public finances, as well as supporting factors, obstacles, and challenges in the preparation and implementation of the system budget. A significant budget allocation for priority sectors, namely education and infrastructure. There are also challenges in controlling operational spending, and the need to improve performance indicators to more accurately measure the achievement of regional development goals. The implication of this research is to increase transparency, accountability, and effectiveness of budget management in the Provincial Government of DKI Jakarta.

Optimizing Healthcare System: A Comprehensive Study on the Integration of Enterprise Resource Planning (ERP) in the Healthcare Sector

Healthcare organizations continually strive to enhance their operations, improve patient care, and optimize resource utilization. The integration of Enterprise Resource Planning (ERP) systems in the healthcare sector has emerged as a promising solution to achieve these goals. This research paper presents a comprehensive study on the implementation and impact of ERP in healthcare settings. The study aims to investigate the advantages and challenges of ERP integration, its effects on efficiency, patient care, and financial management, and strategies for successful adoption

Critical Success Factors of Remote ERP Implementation: From System Users’ Perspective

The study explores critical success factors of remote ERP implementation in the Sri Lankan context from system users’ perspective. As a result of the Covid-19 pandemic, ERP implementation has become more complicated, and ERP software vendors have shifted to remote ERP implementations. Although, there are several studies on identifying Critical Success Factors (CSFs) in ERP implementation, there is a void in the literature on identifying CSFs in remote ERP implementation. As a result of the literature review, it was discovered that only a small amount of research has been done on remote ERP implementation. Therefore, the current study tries to bridge these gaps by identifying the CSFs of remote ERP implementation during Covid-19 by taking Sri Lanka as a case study.

Examining the critical success factors related to enterprise resource planning: a case study in Ordu province

Enterprise Resource Planning (ERP) and success factors are systems that enable effective and efficient management of businesses by facilitating coordination and interaction among different units. Therefore, the decision to select the right and applicable ERP implementation and success factors for businesses is a crucial matter. However, due to the cost of ERP implementations and the lengthy adaptation periods for businesses, selecting the relevant systems and success factors requires careful consideration. Identifying ERP implementations and success factors that are suitable for the business processes and structure of the company is a significant decision-making problem, which can be considered as a gap in the literature. In this regard, this study used the Neutrosophic Decision Making Trial and Evaluation Laboratory (DEMATEL) method to analyze the critical success factors for ERP in production companies that had more than 10 employees. The results show that project management and top management support were the most important factors. The results have significant implications for business managers and stakeholders involved in the subject matter in terms of cost and resource efficiency as well as gaining competitive advantage.

An implementation of SAP enterprise resource planning – A case study of the South African revenue services and taxation sectors

An implementation of SAP enterprise resource planning – A case study of the South African revenue services and taxation sectors

Effective project monitoring for ERP implementation success: A case study in a S&M company in Vietnam

Effective project monitoring for ERP implementation success: A case study in a S&M company in Vietnam

A literature review of ERP system, challenges and opportunities of ERP implementation on organization

A literature review of ERP system, challenges and opportunities of ERP implementation on organization

THE IMPACT OF ERP AND XBRL IMPLEMENTATION ON THE ACCOUNTING INFORMATION QUALITY

One of the indicators of the quality of accounting information is timeliness, which indicates that the information in the financial statements is usable. In Indonesia, the industrial development of the consumer cyclical sector tends to fluctuate in tandem with economic growth. The economic growth rate will increase by 5.05% between 2019 and 2021; Indonesia’s economy will grow by 3.69% in 2021, down from 2.07% in 2020. The Indonesia Stock Exchange and the Financial Services Authority have established rules regarding the submission of financial reports. Nonetheless, many companies in the consumer cyclical sector on the Indonesia Stock Exchange are still delinquent in submitting their financial reports. This study seeks to determine how enterprise resource planning and extensible business implementation reporting language affect the timeliness of financial report submissions. This study employs a quantitative research methodology. This study’s population consists of cyclical consumer sector firms listed on the Indonesia Stock Exchange between 2019 and 2021. This study employed a purposive sampling strategy to collect 115 research samples over a 3-year observation period for a total of 345 research samples. According to the study’s findings, enterprise resource planning and extensible business reporting language impact the timeliness of financial reporting simultaneously. Although partially, only the extensible business reporting language significantly impacts the timeliness of financial report submission. In the meantime, enterprise resource planning does not significantly impact the timeliness of financial report submission. In order to avoid sanctions from the Indonesia Stock Exchange and the Financial Services Authority, it is hoped that consumer cyclical sector companies listed on the Indonesia Stock Exchange will always adhere to the deadline for submitting financial reports to the public.

Automation of production plan generating workbook at leather footwear company of Lahore Pakistan by using VBA in Microsoft Excel

In Small and Medium Enterprises (SMEs), all the reporting tasks are carried out in Microsoft Excel. The employees spend all of their time working on the reports and in the case of an error in the report; a tremendous amount of their time is incurred on the detection of that error. At one of the leather footwear companies in Lahore, Pakistan, report automation was carried out using visual basic for Application (VBA) in Microsoft Excel. The purpose of automation was to increase the reporting efficiency and minimize the chance of error. The authors automated the generation of production plan papers, which used to take 3.11 minutes to be made per plan paper. 3.11 minutes were required just for a single order of only one footwear article). This research provides the framework for the automation of manual reporting in Microsoft Excel. This automation was conducted by using VBA in Microsoft Excel. In the VBA code, the loops and conditional statements were used to program the manual activities to be performed in the report. Initially, the manual method was demonstrated in detail then way of report automation was the focus of discussion. The comparison of both methods was conducted in terms of time utilization. The manual method encompassed a series of activities whereas; the automated template included the buttons with few clicks. A time study of report-making by manual and automated method was conducted which indicated that the automated method was 1.36 minutes faster than the manual method. This research contributes to the provision of a detailed framework, with the help of which any manual work in Microsoft Excel can be automated. It was also indicated by this research that SMEs who cannot afford the implementation of Enterprise Resource Planning (ERP) software, have the option of VBA in Microsoft Excel by which they can enhance their reporting efficiency and office employees` productivity.