Enterprise Resource Planning Implementation Research Articles

Implementation of enhanced recovery protocols reduces opioid use in pediatric laparoscopic cholecystectomy surgery.

Enhanced recovery protocols [ERPs] standardize care and have been demonstrated to improve surgical quality in adults. We retrospectively compared outcomes before and after implementation of ERPs in children undergoing elective laparoscopic cholecystectomy [ELC] surgery. A pediatric-specific ERP was implemented for children undergoing ELC at one [C1] of the two Pediatric Surgical Centers in July 2016. We retrospectively reviewed 606 patients undergoing ELC between July 2014 and December 2019. Of these, 206 patients underwent ELC prior to ERP implementation [Pre-ERP] were compared to 400 patients undergoing ELC managed in the post-ERP implementation period (between January 2017 and December 2019), 21 of which were managed by enhanced recovery protocol. Primary Outcomes included immediate peri-operative and post-operative narcotic use in mean morphine equivalents [MME], narcotics at discharge, complications, nurse calls and returns to system [RTS]. There was a significant decrease in opioid use both post-operatively and at time of discharge in the ERP managed cohort. The MME use during the post-operative period was 0.85 in the in ERP-compliant patients compared to 6.40 in the non-compliant group (p < 0.027). Eighty-six percent of ERP-compliant patients in the study required no narcotics at discharge, which was statistically significant when compared to ERP non-compliant cohort (p < 0.0001). There was also no change in RTS, nurse calls or complications. In addition, in the post-ERP period (2017-2019), a dominant proportion of patients at C1 partially complied with the ERP, resulting in a statistically significantly decrease of opioid use between sites in the post-op period (6.54 vs 10.57 MME) post-ERP (p < 0.001). Similar effects were noted in discharge narcotics. The use of pediatric-specific ERP in children undergoing ELC is safe, effective, and provides compassionate pain control while leading to a reduction in opioid use peri-operatively and at discharge. This improvement occurred without changes in RTS, nursing calls or complications. Level III; Retrospective study.

Technology Readiness Index (TRI) for Measurement of User Readiness in ERP Implementation in the Marketing Department

Customer Relationship Management is part of the ERP System as one of the company's strategies to know and understand consumers as well as an approach that views consumers as the core of the company's business and success. PT. Selaras Hutama Mandiri (SHM) needs to analyze the readiness of Customer Relationship Management users with the aim of preventing failures during the implementation process which will have an impact on the company's business processes. By looking at the existing Human Resources, they are still unfamiliar with the use of technology, so it is feared that the technology to be adapted cannot be used by existing human resources. The method used is the Technology Readiness Index which refers to the tendency of users to adopt and use new technology in the work environment with the variables Optimism, Innovation, Discomfort and Insecurity. The results obtained that the independent variable that has an influence on the readiness of Customer Relationship Management users in operating or using Customer Relationship Management is the innovation variable with a value of sig .001 &lt; from probability 0.05 and the t test has t count &gt; t table, namely 5.916 &lt; 2.365. Other independent variables Optimism, Discomfort and Insecurity did not affect users in operating or using Customer Relationship Management. Meanwhile, the independent variable simultaneously influences the dependent variable on the readiness of the Customer Relationship Management (Technology Readiness) users. So that the company' s concerns with the readiness and ability of employees to use technology can be overcome by an analysis using the Technology Readiness Index method that they are ready to use Customer Relationship Management. It is very important to analyze user readiness so that the technology applied to the company's business processes can be appropriate, meaning that technology implementation is not only a trend but in accordance with company needs. Keywords: ERP, CRM, TRI, User Readiness.

Application of Factors and Moderation Analysis on Enterprise Resource Planning System Usage in the Middle East

Organizations make substantial investments in implementing enterprise resource planning (ERP) systems to improve the efficiency and utilization of ERP systems. This study examined the factors influencing and moderating the use of ERP systems. The research variables' hypothetical relationships and moderation analysis were examined through factor analysis and partial least squares structural equation modeling. This study suggests that specific factors significantly influence and moderate the employees' system use. The research results could serve as a reference for vendors when planning the implementation of an ERP system.

ANALYSING THE IMPACT OF ENTERPRISE RESOURCE PLANNING ON USER SATISFACTION IN HIGHER EDUCATION INSTITUTIONS

The continuous improvements in the information system technology have made ERP one the widely used software in the organizations today. Higher Education Institutions are not very different from other business organizations. Tremendous amount of data is constantly generated in educational institutes which needs to be efficiently organized. For the same reason ERP is now making its way in education institutes to manage all types of data and help students, teaching staff and non-teaching staff in their daily activities. However, the satisfaction level of ERP users in educational institutes was unclear and needed thorough study. The main thought off motto of this research is to quantitively analyse the major consequences of ERP implementation on the level of contentment of people concerned with Higher Educational Institutions. Various independent variables are identified and their relationship with user satisfaction is statistically analysed using multiple regression analysis on the primary data that is collected from ERP users with the help of structured questionnaires. It was found that User Interface and Responsiveness of the ERP software had critical role to play with user contentment and performance. Furthermore, Completeness, Timeliness and Usefulness of the information provided on the ERP platform have significant relationship with the User Satisfaction of Higher Education Institutions. These findings can be utilized by ERP vendors during ERP suite development and implementation process in a Higher Education Institution.

Killing Me Softly? Disrupting the ERP Consultants’ Role Migrating ERPs to the Cloud

On-premises ERP applications have been widely used by organization to support business operation. Successful implementations depend on a well aligned ecosystem of vendors, consultants, and user organizations. With the emergence of cloud computing, ERP vendors are starting to offer cloud ERP solutions based on the software as a service (SaaS) model. Cloud ERP solutions alter the balance of power, technological setup, and needed competences in the ERP ecosystem. This study aims to explore the impact of the shift to cloud ERP on the practices of ERP consultants. Based on a series of interviews with ERP consultants, our analysis shows that consultants should adapt by improving and changing their skills and by building new partnership with cloud ERP vendors. Finally, we develop an initial model of the ERP implementation ecosystem that shows that integrate our results.

The analysis of performance before and after ERP implementation: a case of a manufacturing company

Machines and technology have been known for saving the efforts and so the time of the human race. Thus in the gravity of consideration to this point, companies are required to innovate their process and practices to improve productivity. The present research was conducted at ABC manufacturing company having three departments i.e. A, B, and C. The significant impact after ERP implementation in terms of time-saving has been reflected in the present research. The nature of working and nature of manufacturing is different in all the departments; that`s why each department has its business development team. The case company has implemented an industrial and financial system (IFS) in 2020 and the whole process is properly followed in IFS. In this study, the process flow of documents and time consumption on each step of obtaining approvals from various authorities is covered, and saved time after the implementation of IFS is also revealed in detail. Results indicated that, after the implementation of IFS, the company has saved 48272.5 hours in 2021 by carryingout the whole process on IFS instead of a manual approach. None of the research highlights the magnitude and percentage of saved time after the implementation of an IFS in the manufacturing industry; The present research can be the basis of motivation for any manufacturing to implement IFS.

Change Management and Implementation of Enterprise Resource Planning Systems in Africa: A Case of Coca-Cola Central, East, and West Africa Headquarters

The implementation of Enterprise Resource Planning goes through a life cycle to ease the operations in an organization thus saving the organization on operational costs. Success in the accomplishment of the cycle can only be attained with full support from the leadership of the organization. The study aims to establish the effect of change management on the implementation of enterprise resource planning systems: the case of Coca-Cola Central, East, and West Africa headquarters. The study adopted the quantitative method and utilized a descriptive design. The target respondents were top-level managers, team leaders, and administrative staff. Data was collected using questionnaires. The data was processed using descriptive and inferential analysis. The study found that change management had a positive and statistically significant relationship with ERP implementation. The researcher recommends the need for keen consideration of change management during the implementation of Enterprise Resource Planning.

A Study of ERP Implementation in Technical Educational Institutions for Quality Service and Employee Satisfaction

ERP is a powerful tool which enables us for enterprise-wide information collection, interpretation, analysis and distribution. The organisational performance always depends upon the employee's satisfaction i.e. employees must enjoy their work and job rules.ERP can increase efficiency, revenue and profit but initial implementation require a team effort and many staff members may involve in the process. If any organisation opts for ERP first of all the selection, implementation and well-organised utilization of the right ERP package for benefits and satisfaction of employees is very important.Nowadays Technical Education Institutions are rapidly transforming their setup into employee benefits-orientedcultures and strive in providing them comfort. In this paper, an effort is put to find out the quality service of ERP and employee satisfaction in Technical Education Institutions of ODISHA.

Critical success factor based resource allocation in ERP implementation: A nonlinear programming model

This research examines how a Constrained Nonlinear programming model for ERP implementation (CNL_ERP) can facilitate Small and medium sized enterprises (SMEs) to deploy resources to address the Critical Success Factors (CSFs) in the pre-implementation phase, and to invest in them during implementation to increase the probability that the implementation will be successful. Applications of CNL_ERP in three case studies demonstrate that the average ERP implementation outcomes outperform the observed results. Using the Generalised Reduced Gradient Method, we developed an ERP implementation strategy realising resource allocation to CSFs. The strategy provides a rich picture of where to concentrate effort in the initial, intermediate and final phases, and is very helpful in enabling an SME to understand the progress of an ERP project and the resources needed. In case there are changes in resources (such as budget, team performance), the model enables SMEs to rank CSFs, and to adjust resources allocations accordingly to achieve the best ERP implementation performance.

Outcomes of Enterprise Resource Planning System on Organizational Productivity

Leaders within local government organizations do not understand how to achieve expected and desired benefits from the implementation of enterprise resource planning (ERP) systems. The lack of alignment between social and technical elements in ERP implementation continues to depress organizational productivity. The prime objective of our quantitative correlational study was to examine whether social and technical elements increase use and productivity in ERP implementation. Sociotechnical systems theory provided the theoretical basis for our study. We examined six dimensional variables relating to ERP implementation. Our key findings indicated positive significant relationships between ERP and information sharing, between ERP system quality and ease of ERP use, and between ERP system quality and organizational productivity. Further studies could examine other dimensions that could ensure ERP sustainability in other government organizations.

Integration of AI Supported Risk Management in ERP Implementation

The objective of this paper is to show the possibilities for the implementation of artificial intelligence (AI) in risk assessment methodology for ERP projects. Both AI and ERP being solutions built around data, it is of great importance how this data is organized and processed, and how it can be used on the one hand to manage the business process in a more efficient way and on the other to address risk factors that might compromise the ERP system in a way, which standard risk assessment methodologies might miss. AI can add value to such risk assessment methodology as it can process large amounts of data and even automize repetitive and heavy load risk management steps. AI can allow risk managers to respond faster to new and emerging threats in an ERP project. By acting in real time and with some predictive capabilities, AI supported risk management could reach a new level in improving the managers&amp;rsquo; decision-making for building the ERP system of the company. The literature review is given of the main AI and machine learning techniques of benefit to risk management and ERP projects. Then an analysis, using current practice and empirical evidence, is carried out of the application of these techniques to the risk management fields in implementing an ERP system. The paper also presents a showcase of how Bulgarian companies address the issues of risk assessment and AI implementation in it to build ERP systems.

A Study of ERP Implementation in Technical Educational Institutions for Quality Service and Employee Satisfaction

A Study of ERP Implementation in Technical Educational Institutions for Quality Service and Employee Satisfaction

Post-implementation challenges of ERP system in pharmaceutical companies

PurposeMany organizations failed to generate profits after investing considerable money and time in Enterprise Resource Planning (ERP) systems. This study, therefore, sought to identify the challenges encountered by pharmaceutical firms during the post-implementation of ERP systems.Design/methodology/approachA case-based study followed by general survey-based research was carried out in pharmaceutical firms to determine the critical post-implementation challenges of ERP systems. DANP (DEMATEL-based ANP) and Wilcoxon Signed Rank test were used to find the causal/critical challenges and rank them.FindingsAfter analyzing a pharmaceutical case company and conducting a general survey among pharmaceutical companies, statistical analysis was performed to identify the most significant challenges, namely, “Inefficient troubleshooting mechanism”, “Lack of training during post-implementation stage” and “Difficulty in identifying invalid data when entered into the ERP system”. Furthermore, organization-wide challenges are considered to be the most important.Practical implicationsThe paper identifies the challenges faced during the post-implementation phase of ERP systems. This work brings out the issues with ERP systems' performance after their implementation, which is related to the quality of the ERP systems. This work will support the risk identification and mitigation during ERP implementation to eradicate the problems after its implementation. This work may trigger the ERP system developers to improve its features and performance for better manufacturing and supply chain management system in pharmaceutical firms.Originality/valueThis study is uniquely conducted in pharmaceutical firms to study the benefits and challenges of adopted ERP systems. A pilot case study served as the foundation for the generalizability of other pharmaceutical firms' findings through a non-parametric test.

Designing a MCDM Model for Selection of an Optimal ERP Software in Organization

Among the growth of the Industrial Revolution 4.0 and moving towards 5.0, the application of science and technology is a decisive factor in catching up with new business trends. In particular, the application of the enterprise resources planning (ERP) towards enterprise management is extremely important. ERP systems help businesses save time and effort in managing projects and utilizing resources. Instead of manual handling, the processes are carried out automatically. At the same time, the system operates correctly and efficiently which avoids errors. In this work, the author explored the application of a fuzzy multicriteria decision making (FMCDM) method including Fuzzy Analytic Hierarchy Process model (FAHP) and the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) model for the evaluation of various ERP software (mainly warehouse and inventory management module). First, the fuzzy AHP model is applied to calculate the weights of criteria, and then, the obtained weights are used in the TOPSIS method for ranking of the alternatives. This study would assist decision makers in an ERP implementation environment in deciding a suitable ERP software for various industries.

Strategic assessment of factors that create a resistance to change during the implementation of Enterprise Resource Planning (ERP) systems. The case of Lebanese organizations

Resistance to change can be found in all organizations, but it is almost always an essential measure to be considered and analyzed in detail, so it will be relevant to demonstrate what are the main causes to resist the change during the implementation of a new Enterprise Resource Planning (ERP) system in order to avoid it and find optimal solutions for it. We will be comparing our study to several previous studies that have been conducted in different countries such as Yemen and Malaysia. Our study roughly employs the same factors utilized in these previous studies. Our objective will also be to determine whether or not the results are similar to that in Lebanon. For our research, and in order to answer our research questions and test our hypothesis, we will use the following strategies and methodologies: quantitative, deductive, positivist, and using a survey of 100 respondents. This study will aid us in determining the main causes of user resistance to change which are lack of education and training. As a result, this will lead to an increase in usability issues, therefore pushing the users to double their efforts to control the system, and lowering their expectations towards the newly implemented ERP system. This research study was undertaken in Lebanon in approximately 10 different companies that have been using the same software. The ERP providers are limited in the Lebanese market and can be bilateral. The results in deducing that the problem might be originated from the provider’s side and the trainers who failed to transfer the information properly to users. Communication will be a key factor in ensuring employee satisfaction while using the newly implemented system. In addition, communication between manager and employees/trainers needs to be maintained. The communication between the management, workforce, provider and management, trainers and management, trainer and employees, are of an essential importance and can reduce the intensity of difficulties, complications and the resistance to change leading to reduction in costs and an increase in performance.

Enhanced Recovery Protocol Associated With Decreased 3-Month Opioid Use After Thoracic Surgery

BackgroundEnhanced recovery protocols (ERPs) have been shown to decrease inhospital opioid use after thoracic surgery. However, the impact on opioid use after discharge has not been reported. We hypothesized that prolonged opioid use would decrease after implementation of a comprehensive ERP. MethodsRecords from all patients undergoing elective pulmonary, pleural, and mediastinal operations at a single institution (2015-2018) were abstracted from a prospective ERP database and The Society of Thoracic Surgeons institutional database. Records were reviewed for documentation of opioid use at 3-month and 6-month postoperative visits. Patients with preoperative chronic opioid use were excluded. Univariate analysis compared patients with and patients without 3-month opioid use, and a multivariable logistic regression evaluated independent predictors of prolonged opioid use. ResultsA total of 499 patients was included: 160 pre-ERP, and 339 post-ERP. Three-month opioid use rates were decreased after implementation of an ERP (44% vs 30%, P = .01); 6-month opioid use rates were not significantly different (25% vs 18%, P = .10). Univariate analysis demonstrated increased 3-month opioid use rates among patients with preoperative tobacco use (38% vs 27%, P = .05) and chronic pain disorder (88% vs 32%, P < .01), with no impact from surgical incision (video-assisted thoracoscopic surgery 33%; open 37%, P = .49). On multivariable analysis, participation in an ERP was independently associated with decreased opioid use at 3 months (odds ratio 0.53; 95% CI, 0.31-0.89; P = .02). ConclusionsThere is a high burden of prolonged opioid use after elective thoracic surgery. Participation in a comprehensive ERP is associated with decreased opioid use 3 months postoperatively.

Effectiveness of Enterprise Resource Planning on the Performance Quality of Food Company Employees in West Java

Implementing Enterprise Resources Planning (ERP) in the company is part of the company's internal business strengthening strategy to increase strong competitiveness and manage the company professionally. However, implementing ERP systems in some cases is considered a failure because the company does not achieve the goals set. This study aims to determine whether the implementation of the system in the company has a positive effect on employee performance. The models used to evaluate the impact of ERP system implementation are work quantity, work quality, work knowledge, collaborative creativity, dependability, initiative, and personal quality. The method used in this research is a descriptive, analytic and evaluative qualitative method by analyzing the impact of ERP system implementation on user performance components in food companies in West Java. The results obtained are that ERP implementation positively affects work quantity, work quality, knowledge, collaboration, creativity, dependence, initiative, and personal quality.

Exploring the Intervening Role of Top Management Support in the Successful Implementation of ERP: An Empirical Evidence from the Manufacturing Industry of Pakistan

Exploring the Intervening Role of Top Management Support in the Successful Implementation of ERP: An Empirical Evidence from the Manufacturing Industry of Pakistan

Pengaruh sistem informasi akuntansi dan sistem pengendalian internal terhadap kinerja karyawan

The implementation of the internal control system at the Perumda BPR Bank Daerah Lamongan often results in weaknesses such as delays and input errors. Therefore, the need for an accounting information system and an internal control system is a system that has the task of managing financial data or transactions into information in the form of financial reports, the financial information is needed to meet the needs of internal and external parties that will be used as financial decision making. Implementation of Enterprise Resource Planning (ERP) can run smoothly, companies must prepare several things, including how to choose an ERP system that suits their needs, build a business model and prepare company management that must be carried out due to the implementation of the ERP system. The information system used in the company takes time to adapt for employees to operate it. This study aims to obtain empirical evidence of the effect of internal control systems and accounting information systems on employee performance. The object of this research is Perumda BPR Bank Daerah Lamongan with the number of employees who can be used as respondents as many as 34 employees. The analysis technique for this research uses a smart Partial Least Square (PLS) 3.0 tool. Based on data analysis, it was found that the internal control system and accounting information system statistically had a positive and significant effect on employee performance.

Spotting the Critical Success Factors of Enterprise Resource Planning Implementation in the Context of Public Higher Education Sector

ABSTRACT The failure of Enterprise Resource Planning (ERP) implementation in higher education institutions (HEIs) worldwide is much higher than other sectors, such as banking or manufacturing, yet limited research has been conducted on this field. To date, previous literature has identified some critical success factors (CSFs) mostly either in the domain of information system (IS) or in the industrial context. Hence, this article identifies and categorises CSFs of ERP implementation in HEIs from multiple aspects. Semi-structured face-to-face interviews were conducted with technicians and managers from three Public Jordanian HEIs. The main finding of this study is the identification and characterization of three new sector- and context-specific CSFs. This research contributes to identifying new CSFs with evidence of successful implementation of ERP systems in the public higher education sector, which has not been fully investigated in any documented literature in the sector. The research also brings out some insights for the need for sustainable ERP in the sector during crisis time.