Purpose – The purpose of this paper is to gauge the success of optical product maker JDSU’s effort to engage Human Resources as a strategic partner in building an international company culture using training in the Myers-Briggs Type Indicator to bring diverse teams together with a common management language for discussing interpersonal and team dynamics. Design/methodology/approach – The study relied on interviews with managers, employees, and designers of JDSU’s Empowerment Camp on their experience of improvement in management and communication in the organization. Findings – With a common language for discussing communication, management, and interpersonal interaction centered around insights derived from management’s training in the Myers-Briggs Type Indicator through the Empowerment Camp, members of the organization encountered a more unified and effective management approach across JDSU’s diverse web of international offices. Originality/value – This paper is the first to explore a company’s effort to engage Human Resources as a strategic partner in building an international company culture.
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