Employee Knowledge Research Articles

Food safety knowledge and climate in the university canteens of three European countries.

The association of food safety knowledge and climate with gender, education level, length of employment, food safety training, and professional role was measured using a 15-item food safety climate survey and a 20-item food safety questionnaire on a sample of 263 employees from 19 small and medium-sized university canteens in Croatia, Hungary, and Portugal. The relationship between knowledge and climate and the demographic determinants of both variables were examined. Food safety knowledge was inadequate (45.5% of correct responses), while perceptions of food safety, as measured by the food safety climate survey, were positive (2.69 out of a maximum of 3.00). The perception of resources in canteens was the least favorable across all countries. Leaders did not exhibit better food safety knowledge or perceptions. Food safety climate and knowledge were significantly positively correlated and influenced by training. Perceptions of food safety compared to employee knowledge levels indicated that some employees were overly optimistic about food safety risks. Therefore, food safety knowledge and food safety climate should be assessed in parallel, and both could be improved through ongoing training of employees, especially leaders.

EFEKTIVITAS LAYANAN PENDAMPINGAN PERUBAHAN BIODATA KARTU KELUARGA DI KANTOR KELURAHAN SEMOLOWARU, KOTA SURABAYA

Changes in biodata on the Family Card are an important administrative process that must be updated with information on the demographic data of family members and marital status. The city of Surabaya as the second largest city in Indonesia has a large population, so there is a need for effective assistance services in the population administration process. This study aims to examine how effective assistance services are in changing Family Card biodata in the city of Surabaya. The research method used is descriptive qualitative with data collection techniques through interviews, observation, and documentation. The research informants are the Head of Village Government and Public Services, Service Sector Officers, community service users. The results of the study show that assistance services for changing family card biodata are generally effective. However, there are still obstacles, such as the lack of knowledge and expertise of employees in serving residents, the lack of outreach activities to the community about the importance of updating population data for family members, the long waiting time to get service, especially when there are technical constraints in the service system that need to be continuously improved so that the process changes to family card biodata went smoothly.

Knowledge Mapping to Improve Organization Capability in Internal Audit of Indonesia Stock Exchange

In the recent years, the Indonesian Capital Market saw a significant increase in terms of number of investors, daily transaction turnover, transaction frequency, and number of listed companies. This tremendous growth directly affects Indonesia Stock Exchange’s (IDX) to reconsider their knowledge management process to generate optimum results from carry out their responsibilities. As the sole capital market trading infrastructure provider in Indonesia, some of the stock exchange function can only be operated by using knowledge of IDX employee which acquired by years of working experience in IDX. The objectives in this study were to determine identify the essential knowledge and to define the essential knowledge that needs to be improved in IDX’s internal audit, and then propose an implementation plan to improve knowledge in IDX’s internal audit. The research method used is qualitative methodology through document analysis and key persons interviews interview which was conducted in April 2023. This study uses a variety of knowledge management approaches to address knowledge mapping, knowledge gaps, and knowledge loss. According to the study’s results, the author identifies knowledge gap and offers several recommendations regarding Knowledge Development Program to close the knowledge gap and Knowledge Retention Program to build on the knowledge that Internal Audit already possesses.

ECONOMIC PERFORMANCE OF THE ENTERPRISES: A BIBLIOMETRIC ANALYSIS AT THE LEVEL OF EUROPE AND THE USA FOR THE LAST 5 YEARS

Performance can be seen as a concept that, after six decades of studies and approaches, is still seeking clarification. Over time, the performance has been viewed from several perspectives such as: the equivalent of organizational effectiveness, adaptability, sensitivity, and productivity, up to concepts from the economic-financial sphere such as: increasing added value, profitability, productivity, indebtedness, and solvency. If we look at performance as a term, we notice that it presents a certain imprecision and is rarely defined. In DEX “performance” is represented as “the outcome (especially good) obtained by someone in a sports competition”, “special achievement in a field of activity”, or “the best result obtained by a technical system…” (DEX, 1998). The meaning of word performance comes from the English language from the verb “to perform” which according to the translation made by google translate means to do something regularly, to fulfil an obligation, to execute a contract, to perform in the activity you carry out, to achieve the work. If we look at the word “performance” not from the perspective of the verb but of the subject, this approach leads us to the goal and the way in which an organization achieves its proposed objectives, a fact that can be viewed from the point of view of effectiveness and productivity. The indicators that are presented can be used to measure the economic-financial performance of the entities from a relative perspective and some of their limits have been identified in absolute size. An important trend that manifests itself in the field of measuring the economic-financial results of companies is represented by the increasing importance of intangible assets and intellectual capital, which must be reflected with the help of specific indicators. With the development of new technologies in the information field, many of the work tools of the industrial era have become outdated. The economic entities can no longer obtain long-term competitive advantages only through the rapid assimilation of new technologies or through very good management of financial resources. The ability of an economic entity to mobilize and exploit its intangible assets has become much more important than investments in fixed assets. The difficulties in the financial evaluation of some elements of the business activity such as the ability to organize production, the knowledge and skills of employees, their motivation, flexibility, customer loyalty, available databases, care for the environment, etc., have not allowed that these assets to be recognized as such in the companies’ balance sheets, although they are essential in the present and future competitive environment for the success of economic entities.

Using leader affiliative humor to encourage employee knowledge sharing: The multilevel role of knowledge sharing self-efficacy and team psychological safety

The aim of this study is to investigate the multilevel effect of leader affiliative humor on knowledge sharing behavior. Based on social information processing (SIP) theory, we frame a multilevel model of the effect of leader affiliative humor on employee knowledge sharing, focusing on the multilevel role of knowledge sharing self-efficacy and team psychological safety in the relationship between leader affiliative humor and employee knowledge sharing. By taking 286 responses (51 teams) as research samples, we adopt hierarchical linear model to test the proposed hypotheses. The results show that leader affiliative humor exerts positively direct and indirect effects on employee knowledge sharing via knowledge sharing self-efficacy, and team psychological safety, respectively. Moreover, team psychological safety positively moderates the relationship between knowledge sharing self-efficacy and employee knowledge sharing. These findings advance the literature by shedding light on whether, how, and when leader affiliative humor fosters employee knowledge sharing from the lens of SIP perspectives. Moreover, for organizations, this study highlights the central role of leader affiliative humor in fostering knowledge management and thereby innovation.

Evaluasi Efisiensi dan Efektivitas Penggunaan Tenaga Outsourcing di Untag Banyuwangi dari Perspektif Transaction Cost Economics

The education sector, especially higher education or universities, has a foundation that must be carried out, is called the Tri Dharma University whose focus on Teaching, Research and Community Service. In addition to this, in order to maximally support lecturers in carrying out the Tri Dharma University, other activities such as service to students need to be assisted by other parties. The other activities intended are in terms of security and cleanliness within the University. In order to carry out activities in a conducive manner, some parties choose to use third party services or outsourcing. This study aims to evaluate the strategy of outsourcing in terms of the theory of Transaction Cost Economics at the University of August 1945 Banyuwangi. The research method in this research uses qualitative research methods with research informants who are choosed purposively. The selected informants are informants who are considered to be involved and affected by the implications of implementing the outsourcing system, including the implementing agency and the owner of the designated outsourcing agency. Based on the results of the study it is known that the cost analysis in terms of TCE theory, the use of outsourced labor at Untag Banyuwangi is considered inefficient. This is because the costs arising from using outsourcing services are considered to be more expensive than before using outsourcing services. However, things are different when viewed in terms of asset specificity consisting of human resources (skill level, knowledge, and experience of employees), physical assets, location, dedicated, temporal, and brand specificity, it can be concluded that Untag Banyuwangi has been effective and efficient in the use of outsourcing services. So that the University of 17 August 1945 Banyuwangi does not need to provide increased employee skill training.

CONCEPT OF AN AUTOMATED SYSTEM FOR THE PREVENTION OF ACUTE RESPIRATORY DISEASE COVID 19 AND OTHER RESPIRATORY DISEASES AT THE ENTERPRISE

Purpose: To develop the concept of an automated system for the prevention of acute respiratory disease Covid 19 and other respiratory diseases at the enterprise. Methodology: Analysis of legal documents and scientific and technical literature - for update the scientific problem and formulate the research task; the system analysis methods - for build the overall structure of the system and establish relationships between all its elements; simulation modeling methods - for the development of algorithms for the functioning and interaction of sensors and executing devices of the corresponding subsystem; the decision theory methods and data mining - for the development of training programs and testing the knowledge of employees in matters of epidemic safety. Conclusions. It has been developed the concept of an automated system for the prevention of acute respiratory disease Сovid 19 and other respiratory diseases. The system, due to the connection of functionally independent elements according to the certain scheme, allows minimizing the risk of infection of employees with the relevant viruses. It also becomes possible increasing their protection against the occurrence of infectious diseases that are transmitted by airborne droplets, through the contact of a healthy person's body with contaminated surfaces. This is ensured as a result of the implementation anti-epidemic measures set, as well as the provision and constant support of the quarantine regime at the enterprise in accordance with WHO recommendations. Research limitations: The number of system elements may vary (increase/decrease) depending on the number of workplaces, as well as areas requiring control. Value: The introduction of the proposed system makes it possible to increase the level of economic stability of the enterprise in a difficult epidemiological situation by introducing a full range of anti-epidemiological measures at the enterprise and ensuring that employees constantly comply with the quarantine regime established at the enterprise. Originality: For the first time, the concept of the automated system for the prevention of acute respiratory disease Covid 19 and other respiratory diseases was developed and proposed for use in enterprises. This system, unlike others, makes it possible to ensure that employees comply with the established quarantine regime by constantly managing the modes of sanitary and epidemiological access control to the enterprise, disinfection of surfaces, ventilation and air disinfection, etc.

THE IMPACT OF ORGANIZATIONAL FACTORS ON EMPLOYEE KNOWLEDGE SHARING IN INTERNET SERVICE PROVIDER COMPANIES IN PAKISTAN

This study examines the impact of organizational factors on employee knowledge sharing in Internet service provider companies in Pakistan. The hypothesis is supported by the data which is collected by the 274 respondents, questions filled by the middle to top management level from internet services provider of Pakistan. The study focused on companies such as Cyber Internet Private Limited, PTCL, Wateen Telecom Limited, Storm Fiber, Connect, Multinet Pakistan Private Limited, Fiber Link, World Call Cable Broadband, Optix, and Nayatel in cities such as Islamabad, Quetta, Karachi, Hyderabad, Faisalabad, Peshawar, Sialkot, Multan, and Lahore. The study found that employee engagement and organization strategies have a positive impact on employee knowledge sharing, while organizational culture and organizational support do not. The Partial Least Square Structural Equation Model revealed that organizational factors explain 51.6% of the knowledge sharing among the employees of internet service provider companies in Pakistan. The study has some limitations, including a focus on established companies and limited consideration of employee access. Nevertheless, it will assist internet service provider management and human resource departments in identifying areas for improvement in employee knowledge sharing. Keywords: Employee engagement, organization culture, organization strategy, organization support, employee knowledge sharing.

Impact of Birawa Champion Training on the Performance of Housekeeping Employees PT.Telkom Property Makassar

PT. Telkom Property's Birawa Champion training is organized internally by the company to form soft skills, increase employee knowledge or knowledge of their respective fields of work, namely Housekeeping, Mechanical Electrics, Security, and Drivers. The organization of Birawa Champion training can also produce superior employees and is expected to be an example or leader in their respective work locations. The purpose of the study was to determine what and how the impact of Birawa Champion training on the performance of housekeeping employees of PT. Telkom Property Makassar. The research method used is a qualitative method using interview and observation techniques. Interviews were conducted focusing on 5 core informants who had attended Birawa champion training. There are 6 questions related to knowledge, soft skills, employee performance, discipline, ethics, and tenant satisfaction. Research on Birawa Champion Training has had a positive impact on the performance of employees who participated in the training, especially in the Housekeeping division, including increased knowledge of their work, increased discipline, as well as employee ethics, and increased employee soft skills so that they are able to become employees who have a leadership spirit at work. Training also improves the quality of employees to be better so that they are able to provide excellent service to customers or tenants, so that indirectly this training also affects tenant satisfaction. This is in accordance with the vision of PT. Telkom Property, which is to become the most preferred technology-based property company in Indonesia

Measuring Human Capital Development (HCD) Return on Investment (ROI), Risk, and Knowledge Gaps across selected Occupations in South Africa

of Human Capital Development (HCD) as compared to their overall business performance and profitability. The HCD measurement challenge may be attributed to the knowledge gap on HCD measurement among employees and managers. A quantitative survey (n = 210) measured and compared management and employee knowledge on HCD Return on Investment (ROI), HCD risks, and HCD risk solutions in South Africa. Respondents ranged across occupational categories from various organizations. The findings indicated an awareness of HCD ROI measurement, risk, and risk remedies. However, there were deviations in that knowledge across occupational categories. General managers and entrepreneurs have better knowledge of HCD ROI measurement, risk identification, and risk remedies as compared to other occupations. HR, financial, hospitality, and learning and development professionals showed the lowest mean scores. The current study contributed to measure HCD ROI, risk, and occupational HCD knowledge gaps. The practical implication and contribution of the study was that managers and employees were made aware of the significance of measuring HCD ROI, risk, and remedies across all occupations. Moreover, further research is recommended to expand the research instrument and measure HCD knowledge across occupations in other countries in Africa and across the globe.

Implementation of A Knowledge Management System to Increase Profit of the Company Case of PT. PE

The IT industry has grown rapidly, resulting in fierce competition among enterprises. System integrators, such as PT. PE, confronts stiff competition, especially when serving government clients. However, profits at PT. PE have fallen during the last three years. The underlying cause of this problem has been identified through analysis using fishbone and cause diagrams as a lack of effective knowledge management within the company. This study aims to address two key questions: firstly, what is the knowledge management system that should be proposed to PT. PE to increase their profit? Secondly, what is the implementation plan of the proposed knowledge management system? A qualitative research method was used to study these questions. Data was gathered through interviews with important stakeholders such as the CEO, project managers (PM), and administrative employees. Observations were also done within the operations team. The data was collected from January through April 2023. The data analysis found nine sub-causes that contributed to the observed problem. These sub-causes include a lack of knowledge management understanding, disparities in employee knowledge levels, a lack of a platform for knowledge sharing, limited access to training and employee development programs, ineffective document storage, a lack of vendor and client databases, a lack of processes for converting tacit knowledge into explicit knowledge, a lack of a learning culture, and an overreliance on third parties. Several solutions based on the SECI (Socialization, Externalization, Combination, and Internalization) and People frameworks, procedures, and technologies are presented to overcome these difficulties. Ptalk, Pdoc, and Ptraining are among the knowledge management programs that PT. PE plans to implement. The implementation procedure is set to start in September 2023 and end in September 2024. Following deployment, an evaluation of the effectiveness of the knowledge management activities will be done, and appropriate modifications will be made for future enhancement. PE intends to reduce the highlighted issues and increase profitability by building a comprehensive knowledge management system. The suggested system will improve staff growth, expedite document storage, create databases for vendors and clients, build a learning culture, and eliminate reliance on third parties. PT. PE expects these steps to have a positive influence on their financial performance and long-term prosperity. Finally, this study underlines the significance of knowledge management for system integrator organizations such as PT. PE. The problems discovered in PT. PE's knowledge management processes have had a significant impact on its profitability. PT. PE, on the other hand, hopes to overcome these issues, improve their knowledge management processes, and, eventually, increase their profitability and competitive position in the IT market, through the offered solutions and implementation plan. In conclusion, this study emphasizes the crucial importance of knowledge management in the success of system integrator firms. The issues revealed in PT. PE's knowledge management methods have had a negative impact on its profitability. However, with the offered solutions and implementation plan, PT. PE hopes to overcome these problems, improve their knowledge management procedures, and ultimately increase their profitability and competitive position in the IT industry. This study contributes to the understanding of successful methods that might drive success for system integrator organizations in a highly competitive industry by emphasizing the relevance of knowledge management.

Knowledge Management Implementation for Human Capital with 7S McKinsey’s Framework in PT. Bumitama Gunajaya Agro

Indonesia’s palm oil industry attracts international attention. Rapid development that changed the global competition of vegetable oil has several relevant social, economic, and environmental issues. The Human Capital Management division is one of the important actors in improving employee work performance, especially on the internal part of PT BGA, the development of human capital that has some knowledge management must be absolutely conducted by a company to support a competitive company in entering the globalization era. Nowadays, current issues, the employee gap, affects the company’s performance, and to deal with uncertain situations, the company’s strategy, especially the human capital division, needs to maximize not only financial and operational strength but also valuable knowledge. This research is qualitative through intense interviews and observed through spreading the question to the respondent with 7S McKinsey. Interviews are used as a data collection technique to find the problem that must be studied and also if researchers want to know things from respondents in more depth. The author is both analyses obtained through Primary Data (In-depth Interviews) and Secondary Data (Internal records, desk research, and company documents). Based on business issue exploration in chapter two of this research, there are issues business solutions can be improved as alternative solutions, it could be further developed into a more specific initiative base on McKinsey 7S element in order to optimize organization performance. Improve Knowledge Management System in Acquisition of Knowledge, Dissemination of Knowledge, Knowledge Store, and Application of Knowledge. In conclusion, Human capital is a very important part of companies, and for that, companies need good strategy and planning. One of the tools is using knowledge management which functions to collect, store, and share employee knowledge and experience to increase collective employee knowledge, increase productivity, and preserve critical information.

Management of the Professional Training of the Personnel and the Process of Evaluating the Training Activity at the Level of the Economic Entities

The rapid pace of technology development in all fields of activity contributes to updating the knowledge of employees through continuous training and learning. The standard of knowledge that a trained person must possess changes from one period of time to another, in ever shorter time intervals. Thus, in order to become competitive, economic entities must invest in human resources, the main resource that brings added value over time. The purpose of the training and professional development of the personnel is to help the economic entity, in continuous development, to achieve its objectives by increasing the human and intellectual potential of the employees. Through the professional training of employees, the economic entity will contribute to the development of skills and competencies in order to increase professional performances, as well as their development, so that the future needs of the labor force for the economic entity are met, as much as possible, from within it. Presently, the issue of making investments in the intellectual potential of the staff and evaluating their efficiency is current and requires a detailed study. Thus, in order to determine the economic contribution of the training activity, the economic entities are to carry out the evaluation of the activities carried out in order to identify to what extent this activity led to the achievement of the planned objectives and the justification of the investments made by the economic entity.

Exploring Cybersecurity Awareness and Resilience of SMEs amid the Sudden Shift to Remote Work during the Coronavirus Pandemic: A Pilot Study

Exploring Cybersecurity Awareness and Resilience of SMEs amid the Sudden Shift to Remote Work during the Coronavirus Pandemic: A Pilot Study

Actions to consolidate the personnel of the agro-industrial complex in the digital economy

Digital technologies are not only the technological basis for the modernization of agricultural production, but also the basis for continuous self-improvement and expansion of knowledge of employees. The transition to the digital economy requires the majority of economic entities related to the agricultural sector to use modern technologies and equipment in their production. In this regard, a constant increase in the qualifi cations of workers in the agricultural sector is required. Therefore it is necessary to establish a system of continuous training throughout the entire working life. The purpose of the work was to study and analyze a number of actions to consolidate the personnel of the agro–industrial complex in the digital economy. The article considers the problem of securing agricultural personnel under the conditions of digital transformation of the rural economy. The main reasons why specialists do not want to find a job in rural areas are: low wages and unsatisfactory working conditions, lack of comfortable housing, insufficiently developed social infrastructure, etc. During research it has been established that the main measures for securing personnel in agriculture are currently becoming economic, in particular material and moral incentives. In turn of this it makes necessary to create a unifi ed monitoring and prediction system based on taking into account the needs of the economy for employees of a certain professional qualification composition, indicating the required level of training for each profession. The analysis of regional programs and measures for securing specialists, which are currently off ered in scientifi c publications, allowed us to conclude that ensuring the infl ux of specialists and young personnel into agriculture is possible by establishing conditions of rural life, improving on a systematic integrated basis the program of their targeted training in agricultural universities, motivating modern youth to work in rural areas due to the current the lack of prestige of agricultural professions and the status of rural lifestyle in general, etc.

Digital Twin of Shipbuilding Process in Shipyard 4.0

Maximum digitalization is the current trend in industrial development. The digital industrial revolution has been underway for more than a dozen years. Industry 4.0 and the idea of digital twins (DT) are becoming the focus of virtually all industrial sectors. Some sectors are more predisposed to digitalization, while for others, the process is much more difficult. This mainly depends on the specific characteristics and susceptibility of a given industry, including the current degree of digitalization of companies, as well as the knowledge and mental readiness of employees. The individual characteristics of an industry are important. Shipbuilding is a traditional industry where the level of digitalization is still low. As a result, the efficiency of shipbuilding processes and the quality of ships built are not sufficiently controlled. The article addresses this problem, reviews work in the field of digitalization of shipbuilding processes, and identifies the needs and challenges in this area. The article proposes the concept of a DT system for the entire ship design and production process. Key areas of digitalization of the actual processes were defined, and a division was made into planning, monitoring, and process analysis activities. Special attention was paid to the area of dimensional quality control, and the dimensional quality management metasystem (DQMM) was introduced into the comprehensive DT system. The requirements were defined, and the limitations of the proposed solution were identified, taking into account a number of external factors, including the degree of readiness of the manufacturer—the shipyard. The developed DT system concept was tested using the example of the construction process of a simplified ship. Practical aspects of the implementation of the proposed solution, in particular, DQMM, were pointed out.

Corporate social responsibility and employee knowledge sharing: The roles of organisational trust and exchange quality

Drawing on the social exchange theory, this study aimed to examine the relationship between perceived corporate social responsibility (CSR) and employee knowledge-sharing behaviour, including the roles organisational trust and exchange quality play in that relationship. Survey data were collected from 364 full-time employees from three information technology services companies in China (female = 258; mean age = 30.5 years, SD = 5.6 years) in a two-wave longitudinal design. Following moderated mediation analysis, our study showed that employees who perceive their organisations to be socially responsible are more likely to trust their organisations and share knowledge with colleagues. Furthermore, when employees perceived a high level of organisation exchange relationship, the positive effect of perceived CSR on organisational trust was stronger. Our findings indicate that perceived CSR matters when it comes to employee knowledge sharing.

Building A Superior Strategy In The Company Precast Concrete With A Resource Based View Approach (PT. ABX)

Abstract
 This study aims to build a superior strategy in the company precast concrete with a Resource Based View approach at PT. ABX, as well as generate strategies in exploiting resources, capabilities, competitive advantages to create sustainable strategies for the company. The research method used is qualitative based on phenomenology. The research results show that to improve employee performance, it is necessary to carry out work evaluations and targets. Combine the company's human resources and physical resources by placing employees who are competent and experienced in their fields. To increase the knowledge, skills and abilities of employees, companies need to conduct training. To expedite the precast concrete production process, companies need to have a batching plant. Evaluate the production process and routinely carry out material tests and concrete tests to maintain quality and quality. Promotion through digital media, such as Google, websites and other social media. Maintain product quality and quality by using the best quality iron and casting using ready mix. Carrying out product development by innovating molds and precast concrete products to make them more efficient by conducting research on product structure and composition without compromising quality. Improving services and maintaining good relations with consumers and potential customers.
 Keywords: Resource Based View, Resource, Ability, Competitive Advantage, Strategy

Mediation approach of knowledge management process towards supply chain performance under green technology: an empirical analysis

PurposeEmployee knowledge is an essential contributor to managing supply chain ambiguities and supply improvement. The current research examined green technology (GT) implementation and knowledge management (KM) processes toward knowledge worker supply performance (KWSP). The present study postulates that GT implementation's positive impacts on the KM process and KM process lead to improved KWSP based on employee knowledge contribution.Design/methodology/approachTo accomplish the research objective, the data were taken from those production houses that are utilizing GT. A total of 400 questionnaires were distributed in Zhengzhou city, and feedback was received (343). The feedback data were studied through partial least squares-structural equation modelling (PLS-SEM) and fuzzy set qualitative comparative analysis (fsQCA). fsQCA is used to analyze improving the multiple configurational paths of KWSP.FindingsThe study revealed that GT implementation is positively associated with the KM process, and KM processes substantially influence the improvement of KWSP. The consequence of fsQCA demonstrated that various combinations improve supply chain performance. The study combines certain dimensions of GT implementation with the KM process, revealing that supply chain performance improved based on knowledge sharing in manufacturing firms.Research limitations/implicationsThis study guides decision-makers and academics on using the knowledge process associated with GT to improve supply chain performance. Moreover, future researchers should use information technology in supply houses and compare the result with the literature to generalize the results better.Originality/valueThe asymmetric technique assists in differentiating the connections that are not directly investigated by the traditional symmetric method. The study covers and identifies various approaches that can be used in manufacturing firms to improve the supply chain process and employee satisfaction. The study combines the two techniques to understand supply performance based on knowledge sharing in manufacturing firms.

The Impact of Soft Lean Management Practices on Green Innovation the Mediating Role of Absorptive Capacity: An Applied Study in the Manufacturing Sector in Jordan

Purpose: This study aims to investigate the relationship between soft lean practices and green innovation in the presence of absorptive capacity as a mediating construct in the manufacturing sector in Jordan, which is thought to be a knowledge-intensive firm affecting the Jordanian economy. Theoretical Framework: Lean practices are gaining popularity in studies and are also seen as a model for innovation, particularly in knowledge-intensive industries. These procedures have grown to be essential to a company's success, particularly in intricate and rapidly changing business environments. Design/methodology/approach: All manufacturing companies doing business in Jordan make up the sample for this study. This industry was chosen because it is a knowledge-intensive industry that is a global innovation driver, setting it apart from other industrial sectors. 145 department heads, professionals, and knowledgeable employees from this company were randomly chosen to make up the study unit of analysis. The questionnaire's items were created using a review of the literature and all of the construct measures that had been tried and true in earlier research. Findings: The results showed that soft lean practices and absorptive capacity are antecedent to green innovation and confirm that there is a significant and direct relationship between soft lean practices and green innovation, and an indirect relationship with absorptive capacity. Research, Practical & Social implications: The analysis of lean practices' effects on green innovation hasn't received as much attention in the literature currently available on business as it has on the examination of lean practices' relationships with innovation and innovative performance. Few empirical studies have examined the moderating role that absorptive capacity plays in the relationship between soft lean practices and green innovation; however, absorptive capacity has been discussed as an intermediate construct in a few prior studies. Originality/value: The findings offer valuable recommendations to managers for improving companies' absorptive capacity and green innovation. As a result, the current study examines the impact of soft lean practices on green innovation by absorptive capacity in the context of Jordan's manufacturing sector, which is home to some of the country's most successful and influential businesses in the country's knowledge-intensive industry.