This paper investigates the impact of COVID-19 and the global pandemic on the energy sector dynamics. Hourly electricity demand data was collected and analyzed for the province of Ontario. It is evident that health-related pandemics have a detrimental and direct influence on the concept of the smart city. This is manifested through various social, economic, environmental, technological and energy-related changes. The overall electricity demand of the province for the month of April of this year amidst pandemic conditions declined by 14%, totaling 1267 GW. A unique trend of reciprocating energy demand exists throughout the week. The post-COVID-19 indicates higher energy demand in the earlier part of the week and a lower demand in the latter part of the week. Pre-pandemic, the days of highest electricity demand were in the latter part of the work week (Wed-Fri) in addition to the weekend. Post-pandemic, the highest electricity demand occurred in the earlier part of the week (Mon-Tue). Hourly electricity demand shows a clear curve flattening during the pandemic, especially during peak hours of 7–11 in the morning and 5–7 in the evening, resulting in significant demand reductions during these periods. Lastly, due to COVID-19, GHG emission reductions of 40,000 tonnes of CO2e were achieved along with savings of $131,844 for the month of April.