Implementation Of E-government In Indonesia Research Articles

Technological Innovation in Public Administration Transformation: Case Study of e-Government Implementation in Indonesia

Technological Innovation in Public Administration Transformation: Case Study of e-Government Implementation in Indonesia

Development of Public Value Based E-Government Maturity Framework

The implementation of E-Government in Indonesia is expected to assist the government in providing services and changing relations with citizens, businesses, and other government agencies. To support the implementation of e-Government, one of the things that can be proposed is the determination of public value in public services. Public value can be defined as the value created by the government for citizens through the delivery of public services. In implementing the SPBE performance targets at the Jombang Regency Communication and Informatics Service, problems were found, including, the Regional Apparatus Organization (OPD) was still building its applications without coordinating, there were still many OPD applications that could not be integrated with other applications and it is still difficult to fulfil sectoral data in OPD, thus affecting the public value obtained by the people in Jombang Regency. The case study focus on assessment of the SiRinduNona website of the Department of Investment and Integrated One-Stop Services Jombang Regency based on the development public value-based E-Government maturity framework that has been made by researchers. The results of the maturity stage of The SiRinduNona website for Jombang Regency is included in stage 4, namely collaboration stage with a percentage of 73.14%.

Implementasi Kualitas Pelayanan Transjakarta Cares Untuk Mewujudkan Kota Inklusif Di DKI Jakarta

The implementation of E-government in Indonesia is currently still being accelerated in order to realize the creation of Good Government. All aspects needed to implement E-government continue to be improved, including the E-procurement sector. Transjakarta cares is one of the service programs provided by Transjakarta which aims to make it easier for people with disabilities in DKI Jakarta to use public transportation. This service aims to make DKI Jakarta an inclusive city which means DKI Jakarta is a livable province for all people, including people with disabilities. This research was conducted by means of a literature study by taking data from literacy sources. This breakthrough service carried out by Transjakarta has received a lot of support from various parties, including the private sector. Support in the form of assistance has been carried out, such as providing vehicles for implementation to revitalizing access to bus stops carried out by the regional government to make it easier for users of Transjakarta cares services. The coverage area that can be accessed by Transjakarta cares is already quite good and is currently being expanded so that all residents in the DKI Jakarta area can use Transjakarta cares services.

Analysis of the Factors that Affect the Implementation of E-Government in Indonesia

The research had purpose to investigated further related to the factors which affecting the implementation of e-Government (e-Gov) within the Ministry of Communication and Informatics of the Republic of Indonesia. This research was designed by the Quantitative-Descriptive method through a causality approach. The sample for this study amounted to 104 respondents who were randomly selected by a simple random sampling technique. The data analysis method used was PLS-SEM to test the research hypothesis. The results strongly suggested that information technology and human resource had significantly positive impact on the implementation of e-Gov, both partially and simultaneously. The findings of this research also demonstrate that the provision of applications related to the main duties and functions of employees is necessary. In addition, solving problems that occur at work also is the most essential thing that should be done in implementing e-Gov.

The Electronic Government Policy-Based Green Constitution Towards Good Governance

In fact, e-government policy in Indonesia has not yet finished discussing regulations and implementations in government institutions. E-government policies are still regulated at the institutional field specifically or still at the respective regional governments. The nature of the policy is still partial so that there is no structural regulation as a rigid policy implementer that regulates the implementation of e-government in Indonesia. However, the implementation of e-government that uses technology, information and communication equipment will have a negative impact on environmental sustainability, one of them is an increase e-waste from the government sector. This research uses normative legal analysis to find legal facts and formulate a green constitution-based electronic government policy model to realize efficiency, effectiveness, accountability, and transparency of governance and public services towards good governance. This research proves the urgency of implementing regulations as an innovation model for e-government policies based on a green constitution to ensure the reduction of e-waste in Indonesia using green ICT. Therefore, it is important to develop guiding regulations which are Government Regulation for the implementation of e-government in both the central and regional government bureaucracies.

Penerapan E-Government Dalam Pelayanan KTP Pada Dinas Kependudukan dan Pencatatan Sipil Kota Padang

In life, the role of service is very large, including public service. Every service agency is obliged to improve the quality of service. The poor quality of public services in Indonesia must be immediately addressed by the government. One of the government's efforts to improve the quality of public services is by utilizing advances in information technology in the process of governance. This is known as e-government or the administration of electronic or internet-based government. The process of implementing e-government through several stages, web presence, interaction, transaction and transformation. One way to improve services is to follow the development of more effective information technology. So that it can encourage the government to accelerate e-government, which is an effort to improve electronic-based government services. With the e-government system, it is hoped that every public service agency can provide an increase in the quality of public services that are more transparent, effective and efficient. For online services, the people of Padang City can already access it, but there are still a number of obstacles in its operation. This study aims to determine the application of e-government in making ID cards at the Population and Civil Registration Office of Padang City. This study uses the theory of Nugroho (2007), the stages of development of the implementation of e-government in Indonesia are divided into four and to see the indicators of effectiveness using the theory of Sondang P Siagian. Data collection techniques are interviews, documentation and observation. The research method used is qualitative with descriptive type. The informant selection technique was purposive sampling and tested the validity of the researcher's data by triangulation of sources. The results of the study indicate that public services at the Padang City Population and Civil Registration Service in using the website are still not effective. There are still obstacles in its implementation, which are related to servers and networks that sometimes have problems, besides that socialization needs to be improved so that public and bureaucrats awareness increases in utilizing e-government development in Padang City

DINAMIKA PELAKSANAAN ELECTRONIC GOVERNANCE PEMERINTAHAN DAERAH DI INDONESIA

Developments in the realm of information technology continue to change every year. The existence of the internet makes it easier for everyone to find something through their electronic devices, especially cellphones or computers as a medium. Internet users in Indonesia in the latest report, the number of internet users in Indonesia reached 202 million or 73.7% of the total population of 274.9 million in January 2021. Almost all of the Indonesian population uses internet facilities, this has become an infrastructure for the community to reach the internet network. This condition is an opportunity for new media in a public service process carried out by the Indonesian government. The existence of the internet and mobile computing in public service activities which are identical to the use of paper has now become a new era, namely paperless being one of the efficiency of public service activities. Existing resources in e-government activities are not only related to facilities and infrastructure, but also human resources of state civil servants need to have the ability to operate an e-government system that has been designed in such a way. The progress of implementing e-government in Indonesia is faced with several challenges and still has shortcomings. These challenges and shortcomings include an equitable internet network infrastructure, human resources to operate features and services, and community culture related to digital literacy. There is still a need for improvement in the implementation of e-government in Indonesia in order to achieve excellent public services for the community.

How to Design the Best Audit Instrument for Evaluate E-Government Security?

The United Nation e-government survey reports that the implementation of e-government in Indonesia will increase in 2021. This proves that the Indonesian government is trying to transform all its business processes by digitalization. System digitization is expected to increase the efficiency of government performance. Information security is one of the important aspects to ensure that this digitization process really provides efficiency for government performance. A good information security management approach is management that adheres to the deeming cycle of quality. The management process includes plan, development, act and check. The audit enters the check cycle which functions as a control whether the process implemented in securing information is correct or not. A good audit process will encourage to produce good findings and recommendations as well. So, we need the right information security audit instrument so that the audit instrument is appropriate in the auditing process. A comprehensive information security audit instrument is an instrument that explains the COBIT 5 goals cascade, RACI chart mapping, briefing preparation and interview design protocol as well as key work-products.

Implementation of E-Government as a Public Service Innovation in Indonesia

E-Government implementation is the use of technology, information, and communication to realize more efficient and effective government practices in the process of implementing public services in order to facilitate public access to information and create principles of accountability, transparency and good public participation in the Indonesian government. This study aims to explain the implementation of E-Government in Indonesia which encourages the development of information and data systems and is adapted to existing bureaucratic processes. The method used in this research is qualitative research methods. The results showed that public service innovation organized by the government of the Republic of Indonesia was able to create relationships between elements in a country online, not inline, so that efficiency and speed in public services was not only a symbol but a reality.

The Study of E-Government Implementation in Indonesia

The Development of information technology make a huge impact in various aspects of life. One of the biggest influences given by information technology is in government. Indonesia as a country that consists of various provinces are in great need of advancement in information technology. Advances in technology provide convenience to government institutions to coordinate with each other to help Indonesia become more advanced. Sistem Pemerintahan Berbasis Elektronik or SPBE is one example of advances in information technology that has been used by the government to provide the best service to its users. Before the SPBE there was a different term, which was E-Government. E-Government is one of the information technologies used by the government to provide services and information to public, people in business, as well as other matters related to government affairs. This study aims to determine the development of the implementation of E-Government in Indonesia, the concept of E-Government in Indonesia and the comparison of Indonesian E-Government with other countries.
 
 Keywords: Information Technology, History, Sistem Pemerintahan Berbasis Elektronik, E-Government

Desirable and Usefulness Aspects Analysis of Web-based Data Portal using UX Honeycomb

The implementation of e-government in Indonesia, one of which is supported by Indonesia's involvement in the Open Government Partnership (OGP) in supporting the disclosure of public information. Satu Data Pandeglang web portal system is a manifestation of the implementation of e-government at the presence stage, where technology plays a role in providing basic information that is easily accessible to the public. This study aims to implement the user-centered design process by conducting an initial evaluation of the Satu Data Pandeglang web portal system based on two priority aspects of UX Honeycomb, namely the desirable and usefulness aspects. Based on the research results, the overall mean value of the eight variables from both desirable and usefulness aspects is 3.63 which is still below the value of 4. These results indicate that these two aspects of UX Honeycomb still need to be improved and redesigned at the next development stage

E Government And Public Satisfaction Of Bandung City Government Accountability

The government is the recipient of the mandate given by the public as the holder of the highest sovereignty. As a recipient of the mandate, the government must be accountable. The government must be accountable for its performance to the public. Along with the development of information technology, accountability information can be communicated through e government. With the existence of e government, the public can easily access the information they need and can obtain accountability information on government performance in a timely manner. However, the implementation of e-government in Indonesia still faces obstacles including the lack of integration of the performance accountability system with national planning and the weak capabilities of human resources, which will have an impact on public dissatisfaction as system users. This study aims to measure public satisfaction with government accountability based on government-based facilities. This study aims to determine the level of public satisfaction with the accountability of government performance through information contained in the government. The results show that the public is satisfied with the accountability of government performance

Risk Detection in Digital Information Management: A Records Management Perspective

The Presidential Regulation on e-Government in 2018 became the starting point for accelerating e-Government implementation in Indonesia. This moment prompted government agencies to compete in digitizing their organizations to apply the regulation. Digital information as the output of this massive digitalization will be abundant and must be managed properly which is certainly vulnerable to threats. Such threats can compromise the authenticity of records and make them untrustworthy. An adequate risk detection framework that fits the context of the digital environment is needed to minimize these incidents. This framework contains a records management perspective that has undergone a paradigmatic shift. This framework adopts the view that records management is an integral part of digital information management. The study used a qualitative method and found that from the perspective of records management, the risk detection framework in digital information management sheds light on aspects of context (external and internal), systems, and processes. However, its smooth implementation in the digital environment, especially in Indonesia, is determined by the extent to which paradigmatic reforms in records management have taken place.

The implementation of e-government in indonesia

This conceptual paper's objectives describe how the utilization of technology and information systems in government institutions developing e-government can improve public service performance and quality. The development of information and technology helps humans and the organization to successfully their operation. The operational system more accurate, useful, and efficient. Most governmental bodies have a low-performance rate in matters of bureaucracy. To repair the quality of bureaucratic performance in government institutions, there is a need to introduce public transparency and accountability to increase the role of public control. The usage of modern technology and systems in government is known as e-government.

E-GOVERNMENT GLOBAL TRENDS AND FUTURE PERSPECTIVE IN INDONESIA

E-government has been a global trend in the world. Many countries around the world have implemented E-government since it is believed could give substantial benefits to citizens, businesses, and governments. The aim of e-government is to support the modernization of the public sector, enabling its transparency and effectiveness. With regard to these significant outcomes, e-government could streamline the economic and social development of a nation, including Indonesia. This paper aimed to review the literature on e-government implementation and its future perspective in Indonesia. The inclusion criteria were e-government trends around the world, application of e-government in Indonesia, the factors and the impact of e-government. This study revealed the critical factors that could affect the implementation of e-government in Indonesia. In addition, e-government has a potential to increase transparency, citizen engagement, and gross domestic product (GDP) growth in Indonesia.

Anti Klimaks Implementasi E-Government: Analisis Partisipasi Masyarakat Petani Di Kabupaten Gunungkidul

This research is located in Gunungkidul Regency, Yogyakarta Special Region (DIY). The rapid development of global information technology has driven a paradigm shift in society towards the era of digital society. This fact directs the massive use of electronic media in the public service bureaucracy in Indonesia. In order to realize a clean, transparent public service and be able to answer the demands of change effectively, in line with Presidential Instruction No. 3 of 2003. Dilemma when the Gunungkidul Regency Government is seeking e-government as a reform of the public service bureaucracy that is intended for the community as the recipient of service benefits, there are elements of farmer communities that tend to be difficult to adopt new technologies. The Gunungkidul Regency Government has consistently developed a website up to the sub-district level totaling 18 sub-districts and village levels totaling 144 villages with domains namely "name of village-sub-districts.desa.id", known as the Village Information System (SID). The author uses descriptive exploratory research methods to explain the limitations of peasant communities in the use of e-government. This situation can trigger barriers to optimizing the implementation of e-government in Indonesia. The author finds the limitations of the farming community in Gunungkidul Regency in the use of e-government due to 2 (two) aspects namely the lack of habituation in the use of information technology media and the characteristics of community associations that are inherent in the social activities of farmers in Gunungkidul Regency. The character of the farming community tends to be difficult to correlate with the development of digital information technology in its activities, making it difficult to create an habit of using internet media for everyday life. Keywords: e-government, public service, farmer community, limitations

BRUNEI DARUSSALAM'S E-GOVERNMENT STRATEGY IN OVERCOMING CYBER THREATS

<p><span style="font-size: medium;"><span style="font-family: Times New Roman;"><span>E</span><span lang="EN-US">-Government is a government administration system that plays a vital role in the international global communication, and greatly determines the progress of a state. However, the government administration system that utilizes Information and Communication Technology may be exposed to threats, especially threats originating from cyberspace. This research was carried out with the aim to analyze Brunei Darussalam's E-Government strategy in overcoming cyber threats. This study uses descriptive qualitative research methods accompanied by data obtained from the presentations and interviews during the overseas field study visits in Brunei Darussalam by the representatives of the Ministry of Foreign Affairs and Trade (MOFAT), IT Protective Security Services (ITPSS), and the Prime Minister’s Office (PMO) of Brunei Darussalam, as part of a research related to Brunei Darussalam's e-Government strategy in overcoming cyber threats. The results of this study indicate that the Brunei Darussalam’s e-Government strategy in overcoming cyber threats was carried out by focusing on citizen-centric service delivery in stages. It begins with the establishment of a law on computer abuse in 2000, followed by the establishment of Brunei National Computer Emergency Response Team (BruCERT) in 2004, introduction of Internet Ethics and Cyber Security Awareness Program in 2009, and the development of a national cyber security framework in 2014. All are integrated into a common policy coined as Brunei Insight 2035. This can be an input for the implementation of e-Government in Indonesia, in order to improve the equality and openness of access to information and communication in Indonesia, without neglecting the principles of security and comfort in communicating and obtaining information.</span></span></span></p>

Smart City as an Upshot of Bureaucratic Reform in Indonesia

The implementation of e-government in Indonesia is not only limited to efforts to improve the efficiency of bureaucracy, but also achieve more comprehensive goals of increased efficiency of entire communities with the ultimate objective to boost productivity and competitiveness in facing global challenges. At the local government level, efforts to enhance overall efficiency is implementing smart city program. This article proposes a smart city program implemented in several cities in Indonesia. The main questions are: Is the smart city program able to bring about change to the lives of Indonesian citizens? What are the problems encountered by municipalities in implementing the smart city program? The research found that smart city development in a number of municipalities was aimed at two main sectors, which were governance and public services. The governance sector covered planning, regional finance management, and personnel system.

Content validity of critical success factors for e-Government implementation in Indonesia

The purpose of this research is to validate the Critical Success Factors (CSFs) of e-Government implementation in Indonesia. The e-Government initiative conducted only to obey the regulation but ignoring the quality. Defining CSFs will help government agencies to avoid failure of e-Government projects. A survey with the questionnaire was used to validate the item of CSF based on expert judgment through two round of Delphi. The result showed from 67 subjects in instrument tested; there are 11 invalid items deleted and remain only 56 items that had good content validity and internal reliability. Therefore, all 56 CSFs should be adopted by government agencies in Indonesia to support e-Government implementation.

KENDALA DALAM IMPLEMENTASI E-GOVERNMENT PADA PEMERINTAH KABUPATEN PIDIE

Nowadays, we are faced with technological era, where the use of information and communication technology in the world is growing rapidly. The government program to realize the application of technology information is E-Government. The implementation of E-Government in Indonesia is highly growing and there are laws and regulations on E-Government from Indonesia government. Currently, the Government of Indonesia has reached the stage of evaluation through E-Government Rating Indonesia. This study aimed to know the obstacles in implementing E-government in Pidie district government. This study used previous studies, frameworks and theories to create a suitable new model in Pidie District. To propose a new model, this study attempted to combine, synthesize and conduct a re-factor. The methodology used in this study is a quantitative approach by using questionnaire distribution technique to government employees. The method for sampling used is nonprobability technique namely purposive sampling. Data analysis technique used in this research is Partial Least Square (PLS). The technique used to test the hypothesis statistically is bootstrapping on the PLS. The hypothesis proposed in the study is that there were 3 obstacles in implementing e-government in Pidie district government. The results of this study shows that the obstacles that greatly affected the implementation of e-government in Pidie government was the organizational factor, while the other two factors, Human Resources (HR) and the infrastructure factor, did not show a significant effect.