Dimensions Of Information Technology Research Articles

The Mediating Effect of Innovative Performance on the Relationship Between the Use of Information Technology and Organizational Agility in SMEs

The current study has four main objectives. First, it aims to investigate the effect of the relationship between information technology (IT) dimensions (customer relationship management, knowledge management, and human resource management) and innovative practices on organizational agility in small and medium-size companies (SMEs). Second, it seeks to measure the relationship between IT components and innovative performance. Third, it examines the impact of innovative performance on organizational agility. Fourth it explores the mediating role of innovative performance in the relationship between IT and organizational agility. These objectives provide a clear roadmap for the research and guide the analysis and interpretation of the findings. This paper’s statistical population was composed of senior managers in SMEs in Khorsaran Razavi, Iran. The data were collected using standard questionnaires, 172 which were received in 2023 and analyzed using SPSS version 25 and SmartPLS version 4 software. The results demonstrate that using customer relationships, human resources, and knowledge management as three dimensions of IT and innovative performance can enhance organizational agility. Moreover, innovative performance plays a crucial role as a mediator, strengthening the impact of information IT dimensions on organizational agility. These findings underscore the practical relevance for companies operating in a dynamic economic environment. Special attention to organizational agility and practical factors will increase flexibility, speed of response, etc., and, ultimately, companies’ success in this tense economic environment. The innovation of this research is that the three dimensions of IT, including evaluating customer relationship management, human resource management, and knowledge management, is a growing research field in organizational agility. Therefore, this research is vital in empowering SMEs to increase agility. By evaluating the effect of the four variables of knowledge management, customer relationship management, human resource management, and innovative performance on organizational agility in SMEs, on the one hand, this research expands the theoretical literature and, on the other hand, helps such companies.

The Impact of Advanced Manufacturing Technology on Achieving Competitive Advantage: A Field Study at Foodstuff Manufactories in the Capital Municipality of Sana’a

The study aimed to investigate the impact of advanced manufacturing technology on comparative advantage of foodstuff manufactories in the Capital Municipality of Sana’a. Using an analytical approach, data were collected from a sample of 90 employees through a questionnaire. The data were analyzed using inferential statistical methods applied with SPSS software. The findings revealed a positive influence of advanced manufacturing technology on the competitive advantage of foodstuff manufacturers in the Capital Municipality of Sana’a. The study also revealed that information technology dimension was the most influential factor affecting the competitive advantage of foodstuff manufactories, while the design and engineering dimension had the least impact. Based on these findings, the study recommends further strengthening the application of advanced manufacturing technology in foodstuff manufactories in the Capital Municipality of Sana’a. Additionally, it emphasizes the importance of robust supervision of the implemented manufacturing systems to ensure product quality. The study underscores the need for higher focus on the quality of raw materials used in the manufacturing process.

Whistleblowing System: An Analysis of Implementation Readiness at Private Universities in Palembang City

This research investigates the implementation of a whistleblowing system utilizing the Technology Acceptance Model (TAM). TAM incorporates two main variables—user perceptions of benefits (perceived usefulness) and user perceptions of ease of use (perceived ease of use)—in the context of information system implementation. The study explores dimensions of information technology, including Perceived Ease of Use, Perceived Usefulness, and Behavioral Intention to Use, applying a quantitative approach. The study's population comprises students from various majors across different private universities, with non-probability sampling employed. Structural Equation Modeling-Partial Least Square (SEM-PLS) analysis, facilitated by Smart PLS software, serves as the methodological framework. Results reveal the positive and significant impact of Perceived Seriousness of Wrongdoing, Authentic Leadership, and Behavioral Attitude on Behavioral Intention to Whistleblow. Moreover, Perceived Seriousness of Wrongdoing, Social Norm, Perceived Ease of Use, and Perceived Usefulness influence Behavioral Attitude. Notably, Perceived Usefulness, Perceived Ease of Use, and Authentic Leadership did not exhibit a significant impact on Behavioral Attitude. These findings contribute to the understanding of factors influencing whistleblowing behavior, providing valuable insights for organizational and academic stakeholders.

Smart city - An assessment of information technology dimensions

Since the primary technology solutions needs are satisfied in developed countries, they are also ready for disaster management. In contrast, essential solutions are not being fully developed in developing countries. The extensive use of technology to provide intelligent solutions to the problems faced by the region's people is the aim behind Smart City. This technology primarily exists in mobile phones and other handheld smart devices. Smartphones have become the basic need of any person, so will be the case with Smart cities. With the innovation of technology, the city’s assets are made more secure, be it people, infrastructure and following of discipline or policies for mankind's betterment. This digital infrastructure enhances every living thing's quality of service and livelihood. The essential features of a smart city are digital infrastructure, e-governance and intelligent solutions to the problems faced in daily life. Hardware, software, and communication technologies are the digital ecosystem required for making cities smarter. IoT, sensors, Big data analytics, connectivity, and smart apps integrate the stakeholders and provide them with services.

The role of information technology dimensions in the effectiveness of information systems An analytical study of the opinions of the directors of a sample of private hospitals in Erbil

The role of information technology dimensions in the effectiveness of information systems An analytical study of the opinions of the directors of a sample of private hospitals in Erbil

Identifying dimensions and components of organizational agility based on the development of human resources to provide a model of organizational agility in the Islamic Azad University of Tehran province

Background and purpose: This problem of how organizations can succeed in a dynamic and unpredictable environment is an issue that is known as the most important challenge in today's world. Therefore, the purpose of this research was to identify the dimensions and components of organizational agility based on human resources development to provide a model of organizational agility in the Islamic Azad University of Tehran province. Methodology: In this regard, the statistical population of the research included all employees of the Islamic Azad University of Tehran province, which was about 6735. Among these, using Morgan's table, Cochran's formula, and multi-stage and proportional cluster sampling methods, 386 university employees were considered the sample size. The data collection method was based on a researcher-made questionnaire, research literature, and semi-structured interviews. Cronbach's alpha coefficient of the research tool was calculated as 0.919. After distributing and collecting the questionnaires, the information was checked, and the hypotheses were tested using the structural equation modeling method and with the help of SPSS and LISREL software. Results: Finally, the research findings confirmed the five dimensions, strategic, information technology, human, organizational and cultural, as the dimensions affecting organizational agility based on the development of human resources. Conclusion: The research results showed that the strategic dimension has the highest average, and dimensions of information technology, human, organizational and cultural are placed in the next ranks. Finally, confirmatory factor analysis showed that dimensions of organizational agility based on human resources development explain up to 71.282% of the variance of existing indicators of organizational agility based on human resources development.

Acquiring supply chain agility through information technology capability: the role of demand forecasting in retail industry

PurposeDespite the importance of demand forecasting in retail industry, its influence on supply chain agility has not been sufficiently examined. From a total information technology (IT) capability perspective, the purpose of this paper is to examine the antecedent of supply chain agility through retail demand forecasting.Design/methodology/approachCombining the literature reviews, the quantitative method of algorithm analysis was targeted at, and the firm data were processed on MATLAB.FindingsThis paper summarizes IT dimensions of demand forecasting in retail industry and distinguishes the relationship of supply chain agility and demand forecasting from an IT capability view.Practical implicationsManagers can derive a better understanding and measurement of operating activities that appropriately balance among supply chain agility, IT capability and demand forecast practice. Demand forecasting should be integrated into the firm operations to determine the agility level of supply chain in marketplace.Originality/valueThis paper constructs new theoretical grounds for research into the relationship of demand forecasting-supply chain agility and provides an empirical assessment of the essential components for the means to prioritize IT-supply chain.

Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2)

The goal of this research is to design a framework to develop an information technology (IT) maturity model to guide the planning, design, and implementation of smart city services. The objectives of the proposed model are to define qualitatively and measure quantitatively the maturity levels for the IT dimensions used by smart cities (IT governance, IT services, data management and infrastructure), and to develop an implementation model that is practical and contextualized to the needs of any territory that wants to create or improve smart city services. The proposed framework consists of three components: a conceptual model of smart city services, IT dimensions and indicators, and IT maturity levels. The framework was validated by applying it to a case study for the evaluation of the IT maturity levels for the city of Cereté, Colombia.

The use of information technology and its influence on Accounting education quality – A study of staff members King Khalid University –: أثر استخدام تكنولوجيا المعلومات على جودة التعليم المحاسبي – دراسة استطلاعية لآراء عينة من أعضاء هيئة التدريس بجامعة الملك خالد –

This study aimed to investigate the relationship between use of information technology dimensions (databases, networks, physical components, and communications) and Accounting education quality at King Khalid University in the Kingdom of Saudi Arabia. The model was built and development of hypotheses and measurements based on the literature review of the previous studies the study used the method of comprehensive inventory to collect data through the questionnaire. 62 questionnaires were analyzed. for the analysis of data and hypotheses testing, a descriptive statistical method was used (frequencies, percentages, deviations,) and analytical statistical methods (Exploratory Factor Analysis, Confirmatory Factor Analysis, Pearson correlation and path analysis) through the statistical package for social sciences (SPSS) program. The results found that a partial relationship between use of information technology dimensions and technical efficiency, existence a partial relationship between use of information technology dimensions and the professional skills quality, the results indicate that The use of information technology partly influence the ethical values quality. The study recommended that the need to enhance use of information technology in accounting education at King Khalid University in order to raise the level of performance of accounting graduates. The need to highlight the importance of information technology in the accounting profession through activating it through conferences, lectures, seminars, scientific research and training courses.

Development of the Joint Commission of Taiwan's Smart Healthcare Standard.

It is well known that information technology (IT) can play a pivotal role in enhancing healthcare quality and patient safety. The use of computational science to enhance the capabilities of hospital information systems helps deliver enhanced healthcare quality. "Smart healthcare" has become a popular term, reflecting the level of IT involvement in healthcare services. However, each hospital has a different level of IT development, and no clear definition of smart healthcare exists. In this study, we aimed to develop and validate a survey standard to evaluate the level of IT involvement in hospitals. The quality improvement task force of the Joint Commission of Taiwan (QITF-JCT) conducted a systematic literature review to identify the key elements of major healthcare IT functions. The modified Delphi technique was used to review the importance and appropriateness of these elements through an expert panel, and the JCT Smart Healthcare Standard version 1.0 (JCT-SHS 1.0) was drafted. A total of 40 healthcare quality improvement campaign (HQIC) application projects in 2018 were selected for evaluating nine key dimensions of hospital functions: security, digitization, automation, interconnection, connectivity, interoperability, mobility, computation, and artificial intelligence. The standard can be used smart hospital evaluation and executed by two experts by on-site evaluation and rating as three-level scale (norm, excellent, and innovative). The internal consistency and inter-rater reliability were investigated using Cronbach's α and kappa statistics, respectively. This standard was evaluated by using 40 HQIC application projects. The Cronbach's α values were in the range of 0.74-0.92, indicating the good internal consistency of the JCT-SHS 1.0 among the nine IT dimensions. The kappa correlation coefficients were 0.68 for security (p = 0.027), 0.47 for digitization (p = 0.042), 0.21 for automation (p = 0.048), 0.82 for interconnection (p = 0.014), 0.35 for connectivity (p = 0.036), 0.28 for interoperability (p = 0.042), 0.71 for mobility (p = 0.016), 0.47 for computation (p = 0.029), and 0.34 for artificial intelligence (p = 0.033), revealing moderate inter-rater reliability. The validation data indicated that the JCT-SHS 1.0 is a consistent and reliable instrument for evaluating the levels of IT development in the hospitals. Healthcare providers, external accreditation bodies, and policymakers may use the JCT-SHS 1.0 to assess and plan their organizational and system-wise IT strategy.

The impact of remote work in crisis management on the outbreak of the Coronavirus (Covid-19) - An exploratory study on the staff of King Abdulaziz University in Jeddah Governorate -: أثر العمل عن بُعد في إدارة الأزمات عند تفشي فايروس كورونا المستجد (كوفيد - 19) -دراسة استطلاعية على موظفي وموظفات جامعة الملك عبد العزيز بمحافظة جدة-

This study aims to identify the impact of remote work in crisis management when an outbreak of the new Corona virus (Covid-19) from the viewpoint of employees (male and female) of King Abdulaziz University. The researcher used the descriptive approach and the questionnaire as a tool to collect data from a simple random sample consisting of (30) employees (male and female). The data were processed statistically, and the study showed several results, the most important of which are: There is an effect of remote work as a whole in crisis management at the outbreak of the Corona virus emergence (Covid-19) from the viewpoint of employees of King Abdulaziz University, and also the employees of King Abdulaziz University see that there is an impact of the dimension of information technology in the management Crises at the new CoronaVirus outbreak (Covid-19),ࢫwhile there is no effect on the two dimensions of “communication and skills” in crisis management at the outbreak of virus corona(Covid-19). There is also an effect of age on crisis management at the outbreak of the new Corona virus (Covid-19) from the viewpoint of male and female employees of King Abdulaziz University. There is no effect of gender, educational qualification, years of experience, and type of jo b in crisis management at the outbreak of the new CoronaVirus (Covid-19) is seen from the viewpoint of male and female employees of King Abdulaziz University. The study recommends the importance of working to provide communication channels for employees to enable them to perform their work in a safe manner, and to work on using software that contributes to reducing error during remote work, and to conduct training courses and workshops for King Abdulaziz University employees to train them in problem-solving skills while working remotely. And the use of experts and specialists from outside the university - if necessary - to prepare plans to restore its activity.

The effect of information technology on the quality of accounting information

This paper aims to study the effect of using information technology on the quality of the accounting information by studying the dimensions of information technology (collecting, processing, storing, and sending data, and information) with a field study on the Nile Bank in Sudan. The researchers followed some descriptive analytical approach to conduct the field study. Researchers distributed (120) questionnaires and (104) of them were collected. The study concluded that dimensions of information technology (collecting, processing, storing, and transmitting data, and information) impact the dimensions of accounting information quality (relevance, reliability, understandability, consistency, comparability).

Evaluation of Physicians' Information Technology Readiness

Aim: In this study, the information technology and health informatics knowledge readiness of Turkish physicians were evaluated. Methods: In the evaluation of the Information Technology Dimension, basic computer usage, health informatics concepts and privacy in health informatics were evaluated by a questionnaire. Results: When the science education dimension and survey data were evaluated, it was observed that the male participants’ information technology readiness was higher than the female participants' information technology readiness. The average score of physicians was 3.5 in our study and it needs a personal effort to have a better information technology skills level. Another observation is that the informatics education dimension changes according to the age group, and it is determined that the participants at the early ages have more qualifications in terms of education. Conclusion: Likewise, it is one of the results obtained in the evaluation of the data that young physicians have higher information technology skills. When the data were evaluated in terms of academic title, it was observed that informatics education was affected according to the academic title and basic computer usage skills were not affected by the title, but the information about health informatics was affected by the academic title. Keywords: information technology, readiness, health informatics

أثر مكونات تكنولوجيا المعلومات في مراحل حياة المشروع (دراسة حالة على المشاريع الزراعية في العراق)

هدفت الدراسة الحالية إلى بيان أثر مكونات تكنولوجيا المعلومات (المعدات، البرمجيات، الموارد البشرية، قواعد البيانات) في مراحل حياة المشاريع الزراعية في العراق (الولادة، والنمو، والنضج)، اعتمد الباحث على المسح الميداني في جمع البيانات وتكونت وحدة المعاينة من جميع العاملين في وزارة الزراعة العراقية محل الدراسة حيث بلغ عددهم (1300) عامل، وأخذ الباحث عينة عشوائية بلغ عددها (385) عاملاً، تم استرداد (367) موظفاً وبلغ عدد الاستبانات الغير صالحة للتحليل (15) استبانة وتم تحليل (352) استبانة وبنسبة بلغت (91.4) وهي نسبة مقبولة.
 وخلصت الدراسة إلى العديد من النتائج كان من أهمها وجود أثر ذو دلالة إحصائية عند مستوى (=0.05 α) لمكونات تكنولوجيا المعلومات (المعدات، البرمجيات، الموارد البشرية، قواعد البيانات) في مراحل حياة المشاريع الزراعية في العراق بمراحلها (الولادة، والنمو، والنضج). كما أوصى الباحث بضورة الإستمرار في تطبيق جميع أبعاد تكنولوجيا المعلومات حيث أظهرت نتائج التحليل الوصفي أن تطبيقهم كان عالٍ في وزارة الزراعة العراقية.

Strategic Alignment of Information Technology in Public and Private Organizations in India: A Comparative Study

Strategic alignment of information technology (IT) is required to be included in the firms’ core activity in today’s business environment. The purpose of this study is to understand the impact of ‘IT connectivity, IT infrastructure and IT human resources’ on ‘IT business strategic alignment’ by developing a model, in public and private organizations in India. A questionnaire was used to measure the constructs after its validity and reliability. The findings discovered that firms’ IT strategic alignment was significantly impacted by three IT dimensions, that is, IT connectivity, IT infrastructure and IT human resources (combined as IT capability). The IT investments and expenditures of a firm are aligned with its business objectives and priorities. Furthermore, the significant role of these dimensions in public and private organizations in India was examined.

Factors affecting the adoption of information technologies by small woman-managed enterprises in Cameroon

Women’s entrepreneurship is of key importance to the development of countries in sub-Saharan Africa (SSA). Thus, several measures have been implemented to support women in developing their enterprises, including via information technology (IT). The purpose of this research is to identify the factors leading to the adoption of IT by women entrepreneurs in Cameroon. We extended the technology–organization–environment (TOE) theoretical framework to include a fourth category, the characteristics of the female managers. Both partial least squares (PLS) and partial least squares multigroup analysis (PLS-MGA) approaches are applied to a sample of 85 small, woman-managed Cameroonian firms located in several cities. Data were gathered using a structured questionnaire. Our results indicate that the adoption of IT by woman-managed enterprises is mainly influenced by the innovativeness spirit of the manager. Surprisingly, none of the TOE variables were found to be significant. Small firms in SSA may believe they are too small to benefit from costly IT investments. Further, the relative advantage and the perceived cost of technology are not significant factors. Because small firms primarily rely on subsidies for their technological equipment, they may be less concerned about the cost–benefit dimensions of IT. Training programs and an increase in networking are advisable.

The Impact of Information Technology on Information System Effectiveness in Jordanian Telecommunication Companies

This study aimed to test the impact of information technology on Information systems effectiveness in Jordanian Telecom Companies. The study adopted a five-dimensional scale to measure information technology (people, hardware, software, databases, and networks), while the information systems' effectiveness was measured through four dimensions: end-user satisfaction, system usage, system security and suitability of the system for management levels. To achieve study aims, a descriptive-analytical method was used. The study was conducted on a sample of (152) managers working in these companies. This study found that there is a high-level average for information technology dimensions and Information Systems effectiveness dimensions. Also, the results showed a significant impact of information technology dimensions (people, software, databases, and networks) except hardware on effectiveness information systems. It was also evident that there a significant impact of information technology on Information systems effectiveness dimensions (end-user satisfaction, system usage, system security and suitability of the system for management levels).

Examining the efficiency of IT applications and bank performance

Purpose Banking institutions have vigorously pursued the integration of information and communication technology in modern banking services. Unfortunately, empirical support demonstrating the usefulness of this undertaking has largely been scanty. The purpose of this paper is to investigate causal links between the efficiency of information technology (IT) applications and bank performance using data envelopment analysis. Design/methodology/approach The study adopts the DEA approach to evaluate the bank level cost and IT efficiency. The Vector Error Correction Model Granger causality tests with the forecast error variance decomposition and impulse response functions were subsequently used to examine the causal relationship between the variables. Findings From the findings, the bank achieved an average level of 99.1 per cent cost efficiency for the sampled period. Also the periods where the bank obtained optimal cost efficiency were in 2005, 2006 and 2014. This culminated into inefficiency scores ranging from 0 to 2.9 per cent, with 2016 financial year as the period of worst cost performance. In addition, the study found that there are both short-run and long-run relationships between IT efficiency and cost performance. Practical implications Management should note that any improvement to IT applications may contribute significantly to overall IT performance but for the short period, specifically the first period, by the medium to long-run period, most improvement to overall IT performance emanates from cost performance of the bank. Originality/value Some studies have examined the effect of IT on banks in USA and Europe. However, such studies are rare in the African context. This study will contribute to extant literature by add a new dimension of IT and bank efficiency.

Information Technology and Local Product Variety: Substitution, Complementarity and Spillovers

AbstractThis paper addresses the interaction between information technology (IT) and agglomeration. The literature distinguishes two types of interactions, namely a substitution effect and a complementarity effect. We conceptualise a third effect, namely a ‘spillover’ mechanism, by which IT allows places in close proximity of large cities to ‘borrow size’ and sustain greater product variety. We test these mechanisms using detailed data on restaurant cuisine variety in the Netherlands, and the IT dimension is measured through the use and penetration of online restaurant reviews. We find that IT complements cuisine variety in cities, and induces spillovers to smaller places near larger ones, allowing smaller places to sustain ‘rare’ cuisines that were traditionally only present in larger cities. As such, IT leads to the spread of agglomeration benefits such as local product variety over larger territories.

Advanced IT-Based Future Sustainable Computing (2017–2018)

Future Sustainability Computing (FSC) is an emerging concept that holds various types of paradigms, rules, procedures, and policies to support breadth and length of the deployment of Information Technology (IT) for abundant life. However, advanced IT-based FCS is facing several sustainability problems in different information processing and computing environments. Solutions to these problems can call upon various computational and algorithmic frameworks that employ optimization, integration, generation, and utilization technique within cloud, mobile, and cluster computing, such as meta-heuristics, decision support systems, prediction and control, dynamical systems, machine learning, and so on. Therefore, this special issue deals with various software and hardware design, novel architectures and frameworks, specific mathematical models, and efficient modeling-simulation for advance IT-based FCS. We accepted eighteen articles in the six different IT dimensions: machine learning, blockchain, optimized resource provision, communication network, IT governance, and information security. All accepted articles contribute to the applications and research in the FCS, such as software and information processing, cloud storage organization, smart devices, efficient algorithmic information processing and distribution.