Digital Transformation Strategy Research Articles

The Role of Digital Leadership in The Digitalization Transformation of The East Java District Attorney's Office in Improving Public Services Through The “SI PANDU” Application

Sustainable development that affects all organizations brings a new transformation that prioritizes IT adaptability and effective services. The need for effective and practical life services is the primary need of the global community today. Therefore, digital leaders, in this case, play a critical role in creating a digital transformation strategy at the East Java High Prosecutor's Office in a visionary and targeted manner by creating an application called SI PANDU, which integrates the external and internal operations of the East Java High Prosecutor's Office which also improves the quality of public services. Based on this background, this study aims to review how digital leaders at the High Prosecutor's Office are able to encourage innovation in the emergence of the SI PANDU application as a form of action against the sixteenth SDG's point. This study uses a descriptive qualitative method with a literacy study approach to obtain in-depth results. From this study, the results were also obtained that digital leaders have three indicators mastered to create innovation, namely profoundly understanding people, digitalizing organization and driving and integrating tech trends. These three components exist in the East Java District Attorney's Office so that they can observe trends and follow their development to realise effective public services.

Accelerated Digital Transformation of Higher Education in the Wake of COVID-19: A Systematic Literature Review

The COVID-19 pandemic has accelerated Digital Transformation (DT) across various industries, including Higher Education (HE). In response to the dynamic demands of contemporary society, Higher Education Institutions (HEIs) must swiftly adapt and transform. However, existing research has revealed a prevalent lack of strategic vision regarding DT in HE, often limited to the mere integration of technology. This study employs a Systematic Literature Review (SLR) as a methodological framework to identify and categorize DT challenges and strategies within HE accelerated after the pandemic event. Findings from this SLR highlight four distinct categories of challenges and strategies in DT: Strategic-Administrative, Teaching-Learning, Technical-Technological, and Social-Cultural. Notably, the literature tends to focus more on identifying challenges, revealing an unbalanced emphasis compared to analyzing how HEIs are actively progressing in their DT efforts. Furthermore, there is a significant absence of impact analysis regarding these DT strategies within Higher Education. To address these gaps, recommendations for future research are proposed, including i) Exploration of strategic processes in HE toward DT, ii) Empirical analysis of the Digital Maturity of HEIs, and iii) Assessment of the impact of the strategic responses of HE toward DT. In conclusion, this study underscores the urgency for a more strategic approach to DT in Higher Education, emphasizing the need to shift the focus from technology integration towards holistic, effective, and outcome-driven strategies. These recommendations aim to guide future research towards a more interdisciplinary and comprehensive understanding of DT within the realm of Higher Education.

THE EFFECT OF THE IMPACT OF DIGITAL TRANSFORMATION STRATEGY ON FINANCIAL PERFORMANCE MODERATED BY COGNITIVE CONFLICT IN PARTNER COMPANIES OF PT. ERDIVA DAYA TECHNOLOGY SOLUTIONS

This study aims to verify whether digital transformation strategy (DTS) enhances organizational performance and to analyze the necessity of implementing DTS, considering perspectives like "Skewed conflict," "minority dissent theory," and the "too-much-of-a-good-thing" principle. This research uses a quantitative method with a descriptive and explanatory survey approach to examine the cause-and-effect relationship between variables. The research concludes that DTS significantly influences both short-term and long-term financial performance, providing insights into how cognitive conflict influences DTS effectiveness and highlighting the need for enterprises to manage such conflicts to maximize financial performance.

It’s Not the End Game—What Digital Transformation Really Means

If digital transformation is not the ultimate goal, then what is? There are many common myths and misconceptions surrounding digital transformation. Technology plays a role, to be sure, but it’s not the only essential ingredient. A true digital transformation strategy requires many incremental steps involving changes in culture, business models, and user experiences. So, what is the endgame?

MODERN TRANSFORMATIONS OF ACCOUNTING, MANAGEMENT, AND MARKETING OF AN ENTERPRISE IN THE CONTEXT OF DIGITALIZATION

The article is dedicated to the analysis of the large-scale digital transformation of modern enterprises, driven by changes in key managerial functional areas. The author examines these shifts under the influence of cloud technologies, artificial intelligence, project management systems, and other tools. The purpose of this article is to identify the fundamental features, advantages, and challenges that enterprises face in the process of digitizing key management functions (specifically accounting, management, and marketing). Based on the analysis conducted, it is evident that digital transformation impacts the efficiency of enterprises and their adaptation to changing market conditions. In the context of the obtained results, the prospects for further research lie in developing a roadmap for the digital transformation of key enterprise functions. In particular, it is currently crucial to provide practical recommendations for developing and implementing a digital transformation strategy, including the identification of priority areas, risk assessment, and resource allocation.

When digital transformation meets supply chain needs in emerging markets: contributions for social and economic performance

Purpose Supply chains are increasingly incorporating social perspectives into their activities. It is often argued that social initiatives in supply chain management (SCM) are a response to external pressures. However, it is still undetermined whether these initiatives can improve economic performance. Additionally, it is proposed that digital transformation in supply chains, also described as Smart Supply Chain, can support social performance. Therefore, this study aims to analyze the association between digital transformation, social performance in SCM and economic performance. Design/methodology/approach The study is based on a survey of 473 companies in Brazil, a country where social needs create high pressures on companies to respond to the country’s challenges. The data collected underwent testing using ordinary least squares regression and bootstrapping techniques to examine the mediation effects between Smart Supply Chain, social performance and economic performance. Findings The findings indicate that digital transformation supports social performance. Additionally, adopting social initiatives helps to increase firm performance in the context of an emerging economy, while social initiatives mediate between digital transformation and firm performance. Originality/value This paper provides a new perspective on the social side of supply chains by demonstrating the close relationship between digital transformation and social engagement initiatives. It argues that aligning digital transformation strategies and technologies with social performance is crucial for companies to establish stronger connections with stakeholders.

Open data platforms: Design principles for embracing outlaw innovators

Open data platforms freely provide citizens with access to public data, thus enabling improved governance transparency, enhanced public services, and increased civic engagement. However, unlocking the potential of this digital transformation strategy requires that public institutions manage the tension between public and private interests. Furthermore, even when public institutions break down traditional barriers for citizens’ access to data, the potential users often lack the knowledge to leverage it in meaningful ways. Open data platforms therefore tend to fall short of expectations. Leveraging a 10-year action design research study (ADR) in the Swedish Transport Administration (STA), this paper develops design principles for creating value-generating open data platforms in the public domain. The ADR project was initiated to assist STA in its efforts to deal with outlaw innovators who scraped train data from different websites to develop travel apps. Through three iterative design cycles that eventually led to the formation of a new open data platform, the outlaw innovators increasingly became valued partners in the digital transformation process. Theorizing this development process, this paper offers three design principles that provide guidance to public institutions aspiring to digitally transform by making public data accessible. We also reflect upon how these institutions might mitigate the risks associated with partnering with outlaw innovators in the pursuit of an open data strategy.

Exploring digital transformation strategy to achieve SMEs resilience and antifragility: a systematic literature review

Nowadays, the business environment has become more dynamic, making survival issues more challenging for small and medium enterprises (SMEs). Academic literature proposes digital transformation as a facilitator for SMEs to generate resilience and antifragility to overcome this challenge. However, SMEs need appropriate strategies to be successful in their digital transformation journey. This study aims to construct a digital transformation strategy framework for SMEs to generate resilience and antifragility. We use systematic literature review (SLR) to capture critical knowledge from the published literature. The primary articles were analyzed using thematic analysis with Wolcott’s (1994) procedure to construct the framework based on the primary studies. We found the critical values SMEs need to achieve successful digital transformation, including dynamic capabilities, digital capability, digital inclusion, leadership orientation, learning and knowledge management, and collaboration. However, SMEs need a deeper level of learning, higher digital capability, flexibility, and agility to be antifragile. Furthermore, we found that dynamic capabilities are the leading theory used to describe and investigate how a firm generates successful transformation. Finally, this study proposes a conceptual framework for digital transformation strategies to generate SME resilience and antifragile by connecting theory and practical concepts. It also suggests future research agendas.

Combining digital and legacy technologies: firm digital transformation strategies—evidence from Chinese manufacturing companies

The digital transformation of firms is a pervasive trend within the digital-based economy. Despite its inevitability, there is a continuing debate regarding the most effective methods for implementing such transformations. This study delineates four digital technology strategies—searching, enhancing, grafting, and integrating—within the theoretical framework that digital technology can strengthen an enterprise’s existing legacy technology. Using fuzzy qualitative comparative analysis, this study examines 76 Chinese high-tech manufacturing companies to uncover the configuration effects of technology distance, the type of technical search, and leadership perceptions on the adoption of these strategies. The empirical results reveal that the searching strategy is commonly employed in scenarios involving general technology, search breadth, and the perceived usefulness of the technology. The enhancing strategy is typically adopted when companies engage in extensive searches and perceive digital technology as easy to use. Moreover, the grafting strategy has emerged as the natural choice when there is a deep search for specific technologies coupled with a recognition of their usefulness. The integrating strategy becomes prominent when a company identifies a specific technology through both search breadth and search depth, acknowledging its usefulness and ease of use simultaneously. These findings offer valuable insights for managers aiming to select an effective digital technology strategy to facilitate successful transformation.

Методология управления проектами в условиях цифровой трансформации предприятия

The article examines the Agile methodology, presents its advantages and disadvantages. A new way of interaction between project work participants at the enterprise is proposed. This approach to organizing project work takes into account new challenges of digital transformation and digital solutions aimed at implementing tasks in order to optimize the use of enterprise resources. The considered methodology of project management in the context of digital transformation of the enterprise includes the overall organization of work, effective interaction of participants, the formation of cross-functional working groups in the development of digital transformation projects, the implementation of the digital transformation strategy, and the development of digital culture. The proposed approach made it possible to form a theoretical and methodological basis for understanding the need to create and use cross-functional working groups in the implementation of digital transformation projects.

Evaluating the influence of digital strategy on the interplay between quality certification and sales performance using data science and machine learning algorithms

In the context of international trade with information asymmetries, business certifications can serve as signals of product quality and reliability for customers and stakeholders. Recognizing this, the current study unbraces “signalling theory” to explore the impact of digital transformation strategy (DTS) on firm’s international quality certification status and sales performance in the global economy. To this end, treating quality certification endogenously, the study relies on bivariate copula regression modeling of 121429 firms’ responses data extracted from the World Bank’s Enterprise Surveys. Consistent with the hypothesized theoretical predictions, the findings revealed that DTS, in the form of website ownership, has a significantly positive impact on sales performance due to increasing firm’s reach, visibility, engagement, conversion, and retention of customers across different channels and touchpoints. As theoretically conjectured, quality certification is also found to positively impact sales performance by enhancing the firm’s reputation, trustworthiness, and attractiveness in the global marketplace. Most importantly, the study found empirical evidence that DTS significantly moderates the relationship between quality certification and sales performance, such that quality certification has a stronger effect on sales performance for firms with a well-defined DTS (web=1) than those without (web=0); leading therefore to the conclusion that DTS can amplify the signal of quality certification by making it more visible, transparent, and consistent across different digital channels and touchpoints. Hence, the study provides valuable empirical and theoretical insights that inform current business practices, future research, and potential policy measures to support business growth, and enhanced competitiveness in the global market place.

Which Path to Take? A Configurational Perspective on Digital Transformation Strategy

Which Path to Take? A Configurational Perspective on Digital Transformation Strategy

Digital transformation strategy, information technology capability and supply chain management of manufacturing enterprises: Basis for an enhanced technology innovation framework

Digital transformation strategy, information technology capability and supply chain management of manufacturing enterprises: Basis for an enhanced technology innovation framework

Impacts of digital transformation on enterprise innovation resilience: A study from China

Purpose: This study aims to investigate the impacts of digital transformation on enterprise innovation resilience, with a focus on understanding how digital transformation influences innovation resilience across different stages during the life cycle of an enterprise.Design/methodology/approach: Data were collected from Chinese A-share listed companies from 2012 to 2022. Industries with unique financial reporting characteristics, special treatment (ST) samples, and samples with missing data are excluded to obtain a final dataset of 18 304 observations. A regression model is employed to examine the dual effect of digital transformation on enterprise innovation resilience.Findings/results: The findings reveal a significant inverted U-shaped relationship between digital transformation and enterprise innovation resilience. For companies at different lifecycle stages, digital transformation significantly enhances innovation resilience during the growth phase. However, for mature and declining companies, digital transformation still exhibits an inverted U-shaped relationship with innovation resilience, albeit with a relatively lower empowerment effect during the decline phase.Practical implications: Enterprises are advised to leverage the positive effects of digital transformation on innovation resilience while avoiding the pitfalls of excessive digitisation. Flexibility in adapting digital transformation strategies according to the enterprise lifecycle stage is recommended. Furthermore, enterprises should prioritise the coordinated development of various factors contributing to innovation resilience.Originality/value: This study extends the examination of innovation resilience from macro-industry to micro-enterprise levels and provides insights into the dynamics of digital transformation effects on innovation resilience across different lifecycle stages. Additionally, it highlights the importance of considering multiple pathways through which digital transformation influences innovation resilience.

Unlocking Potential: Digital Transformation and Decision Support in Automotive Repair - A Case Study

In today's rapidly evolving business landscape, the significance of digital transformation for Small and Medium-sized Enterprises (SMEs) cannot be overstated. CV Karya Makmur, an Indonesian automotive repair shop, stands at the forefront of this change, recognizing the urgent need to incorporate advanced Information and Communication Technologies (ICTs) into its operations. This transformation is not just about adopting new technologies; it is a comprehensive shift that redefines how the business interacts with customers, optimizes operational processes and improves its overall financial health. The journey of CV Karya Makmur highlights the broader implications of digital transformation in this sector. This case study delves into the multifaceted process of integrating technologies such as augmented reality (AR) and artificial intelligence (AI) to enhance service efficiency, tackle logistical hurdles, and improve access to vital information. Yet, the transition from conventional practices to a digital framework is fraught with obstacles, primarily due to resistance to change. Effective change management, focusing on the human elements of organizational transformation and employee engagement, is pivotal. CV Karya Makmur's experience underscores the critical need for digital systems that promote data-driven decisions, standardize operations, and facilitate better communication. Despite the initial challenges, the potential benefits—increased productivity, reduced operational costs, and a competitive edge in the market—are compelling. This study suggests that considering an organization's unique context and objectives, a tailored digital transformation strategy is essential for leveraging technology to enhance business outcomes in developing countries like Indonesia.

Uncovering Organization Emergent Digital Transformation Strategies to deal with Crises: A Review of Bibliometric Analyses and of a European Initiative

Uncovering Organization Emergent Digital Transformation Strategies to deal with Crises: A Review of Bibliometric Analyses and of a European Initiative

Supply Chain Risk Management Strategies in the Era of Digital Intelligence Integration: Strategies and Insights

This study explores the impact of digital intelligence-driven developments on business strategies and operations, and through a combination of theoretical analyses and case studies, it provides insights into the risk landscape faced by enterprises in the context of digital and smart transformation, offering practical solutions and insights to help them meet the challenges. In addition, the study highlights the experience of leading manufacturing companies such as Haier in building digital supply chains, which provides valuable experience for SMEs seeking to improve their competitiveness and adaptability. This study also delves into key issues that hinder the implementation of digital supply chain projects, such as financial constraints, technological barriers, talent shortages and cybersecurity issues. Based on these findings, this study proposes that companies adopt a phased digital transformation strategy, focus on talent development and technology adoption, and collaborate with government and stakeholders to create an environment that fosters digital innovation and enhances resilience. Ultimately, successfully addressing supply chain risks in the age of digital intelligence requires proactive strategies, flexible adaptation and cross-sectoral collaboration to drive sustainable growth and competitiveness in the digital economy.

From gavels to algorithms: The Vidhii Partners GenAI evolution

Learning outcomes This case study exposes students to the process of decision-making given the market uncertainty, evolving shareholder expectations and other variables that executives and managers must consider ensuring business continuity and growth and helps students develop an appreciation of the impact emerging technologies are having on organizational digital transformation. This case study evaluates the strategic considerations for whitespace digital solutions into existing organizational operations, balancing innovation with core operating principles; exposes the students to the drivers of fostering a culture of innovation and employee buy-in during strategic digital transformation initiatives; and evaluates and appreciates the role of key stakeholders, such as customers, employees and executive management, in shaping a successful digital transformation strategy and promoting sustained business growth. Case overview/synopsis Vidhii Partners, a leading Indian law firm, grapples with the burgeoning demand for legal services in a rapidly evolving market. Traditional methods may struggle to keep pace, prompting Vikram Wadehra, a partner, to champion the adoption of Generative artificial intelligence (GenAI) technology. Vidhii Partners embarks on the development of two GenAI tools: VidAI, an AI-powered chatbot designed to democratize access to legal information, and VidAI Pro, a business-to-business offering aimed at streamlining legal research and drafting. Wadehra envisions these tools not only enhancing efficiency but also fostering a culture of legal awareness and generating new business opportunities. However, crucial decisions remain. Can Vidhii Partners bridge the potential gap between innovation and the firm’s established practices? How can they effectively integrate GenAI into their operations while ensuring user trust and employee buy-in? This case study presents a rich opportunity to explore the challenges and opportunities associated with digital transformation in the legal sector. Students will grapple with themes such as navigating market uncertainty, fostering a culture of innovation within a traditional organization and developing effective strategies for stakeholder management during change initiatives. Through the lens of Vidhii Partners’ GenAI journey, students gain valuable insights into the complexities of embracing disruptive technologies within a dynamic business landscape. Complexity academic level This case study is designed for masters level (MBA). Supplementary materials Teaching notes are available for educators only. Subject code CSS 11: Strategy.

Impact of population aging on corporate digital transformation strategies: An empirical investigation based on population census data from various provinces in China

Given an aging population, it is crucial to examine how digital transformation affects enterprises. This study uses data from the 2011–2021 Chinese population census and A-share listed companies to examine how aging directly hampers financial support and decision-making for digital transformation. It also explores its indirect effects through financial strategies and management perspectives. The study indicates that aging impacts digital transformation more in nonstate-owned and small to medium-sized enterprises, offering strategic insights for policymakers.

Engagement strategies adopted by the nursing information officer team in preparing nurses for the implementation of an integrated electronic health record.

This article explores the critical role the nursing information officer (NIO)'s team played in facilitating the transition to an electronic health record system (EHR) at two NHS trusts in London. The article highlights that with the increasing importance of digital leadership in nursing, it is necessary to prepare nursing staff for the implementation of an EHR to enhance patient care and staff experience. It discusses various methodologies the NIO's team adopted, including 'show and tells', demos, walkabouts, induction sessions, 'CopyCat' charting, and a 'change and engagement' document. These engagement strategies are aimed at addressing diverse learning needs, increasing nurses' confidence and ensuring effective use of the new EHR. The successful implementation of an EHR depends on collaborative efforts among nursing staff, leadership and NIO teams. This emphasises the importance of embracing digital transformation and innovative strategies in navigating healthcare technology complexities.