Digital Space Research Articles

Green voices in digital spaces: exploring the impact of knowledge sharing on sustainable engagement and eWOM in tourism

PurposeThis study explores the dynamics of companies’ green knowledge sharing (GKS) within the tourism sector, focusing on its influence on green electronic word-of-mouth (eWOM) intention via the mediation of tourists’ green engagement behaviour. Additionally, the study considers the moderating effects of green destination psychological ownership and perceived injunctive norms of green self-expression online on the pathway from green knowledge sharing to tourists’ green engagement behaviour to green eWOM.Design/methodology/approachThe primary dataset, consisting of 902 valid responses obtained through time-lagged surveys administered to environmentally conscious tourists, was analysed using structural equation modelling (SEM) by PROCESS package for R.FindingsFindings indicate that green destination psychological ownership enhances the mediation effect of tourists’ green engagement behaviour on green eWOM intention, reinforcing the sense of personal investment and belonging among tourists. Conversely, perceived injunctive norms of green self-expression online moderate this pathway by shaping the social norms and acceptability of green behaviours online.Practical implicationsTo effectively spread green knowledge, tourism businesses should focus on enhancing tourists' psychological ownership of green destinations and align their communications with the perceived norms of green expression online. This strategy not only deepens tourists' environmental commitment but also stimulates active participation in spreading sustainable practices.Originality/valueThis study contributes to the green marketing literature by revealing how intrinsic and extrinsic motivational factors interact to influence green engagement and eWOM intention in the tourism industry, aiding marketers in strategically fostering green value co-creation and enhancing sustainable practices through targeted green knowledge sharing.

Accelerating the Digital Transition

Abstract Investigating the potential compatibility between the ongoing shariʿa-compliant cyber reforms with the standards enshrined in the European Declaration on Digital Rights and Principles, the article regards the contemporary European digital agenda as a point of reference to examine the variegated Muslim responses to modern technologies, including virtual Islamic (e-)counseling. Comparing Western and Islamic attitudes toward the usage of robotics and a (human-centric) artificial intelligence, it becomes clear that these tools must support individuals, being Islamic scholars or Western legal professionals. While skillfully relying on different languages and transcending domestic borders, European Islamic bodies can also engage in synergetic collaborations with state institutions at inter/national levels by aligning themselves with the cyber reorientation of the digital public space.

On experiencing learning in an (un)known space … Review of a book by Lidia Bielinis „Uczenie się w przestrzeniach cyfrowych Uniwersytetu”.

A book „Uczenie się w przestrzeniach cyfrowych uniwersytetu. Studium teoretyczno-empiryczne” by Lidia Bielinis deserves recommendation for at least two reasons. Firstly, it constitutes a rich collection of content on technological enhancement of the process of learning in educational models addressing the challenges of contemporary world dominated by digital and social media. Secondly, it is a source of valuable reflections and observations from an innovative research project completed during academic classes and devoted to students’ experience of learning using modern technologies. The contents and message of the book is an invitation to a discussion and reflection on methods of teaching which today can be provided with the use of digital space, not only on university level.

Personal digital sovereignty: communicative aspect

The article reveals the essence and content of the personal digital sovereignty in the context of dynamically developing digitalization processes. The relevance of the topic is based on the growing need in security of personal, private and other sensitive data in the digital space. The use of digital profiles and accounts containing sensitive and confidential information, the use of smart devices, programs and technologies raises the question of understanding the digital sovereignty of the individual, the ways to ensure it, and the problem of communication in the digital space as a whole. In scientific and practical literature significant attention has recently been paid to the digital sovereignty of the state. However, the peculiarities of the development of a digital society, i.e. the issues of protection of the rights and interests of individual in the digital space, remain poorly studied. The subject of the article is the personal digital sovereignty, its basic characteristics and structural elements. The authors reveal the main approaches to defining the essence of this concept from the standpoint of many disciplines and branches of knowledge. The study is concluded with the authors’ definition of the concept of “personal digital sovereignty”.

Does Introducing FAQs Boost Self-Service Government?—A Study of Local Government Websites

ABSTRACT Government websites remain a crucial means of communication with citizens, even in times of artificial intelligence. However, if not designed with usability in mind, users will call or e-mail to get answers, thereby wasting administrative resources. Little research exists on this issue of government efficiency. Drawing on self-efficacy theory, we address this gap and introduce Frequently Asked Questions (FAQs) to the websites of five Swiss local governments to see if self-service government increases. We find improvements only if administrations tell users about the FAQs on other channels. Thus, our study advances the debate on government efficiency in the digital space.

Digitally accessible space: Discovery of the distinctive locational characteristics of restaurants with online reservation

The widespread adoption of ICT including mobile apps and their online services has significantly reshaped human activities in urban spaces. The complex interaction between ICT on urban space presents challenges in understanding their relationships. This study aims to discover the empirical evidence of the spatial variance of urban space linked to ICT. To pursue this objective, this study defines spaces that leverage ICT-based activities as Digitally Accessible Spaces (DAS), and choose restaurants that provide online reservation services through NAVER, which is the most dominant search engine in South Korea. Based on fundamental measurements in location theory, we stratified the entire area in Seoul into four groups in order of profitability. Using the location quotient (LQ), we quantified the locational characteristics of DAS compared to overall restaurants. Consequently, three measurements, which are density of marketplace, distance from public transit, and proper land use, indicate that the second-tier profitable areas commonly possess the largest portion of DAS. These characteristics provided empirical evidence supporting previous studies highlighting the liberation effect and altered travel behavior resulting from ICT-based activity through qualitative and theoretical approaches. We expect that this study can contribute to further research related to the interaction between digital space and physical space.

Price, Marketing Communications and E-commerce Services on Consumer Purchase Intention in Online Shopping

General Background: The rise of technology and internet use has significantly influenced shopping behaviors in Indonesia, particularly with the growth of online shopping. Specific Background: Factors such as price, marketing communication, and e-commerce services are essential in shaping consumer purchasing decisions in this digital space. Knowledge Gap: Limited research has examined the combined impact of these variables on online purchase intentions. Aims: This study investigates the effects of price, marketing communication, and e-commerce services on consumer purchasing intentions. Results: Using a quantitative approach with 96 respondents, the analysis reveals that all independent variables significantly influence consumer purchase intentions in online shopping. Novelty: This research integrates multiple influencing factors into a single study, emphasizing their collective impact. Implications: Findings indicate that e-commerce platforms should focus on competitive pricing, effective marketing strategies, and quality services to enhance consumer purchase intentions, contributing to a thriving online retail environment. Highlights: Significant Influence: Price, marketing communication, and e-commerce services collectively impact consumer purchasing decisions in online shopping. Research Gap: This study fills the void by examining the combined effects of multiple factors on purchase intentions. Strategic Implications: E-commerce platforms should prioritize competitive pricing and effective marketing strategies to boost consumer engagement and sales. Keywords: Price, Marketing Communication, E-Commerce Services, Consumer Purchase Intention, Online Shopping

Unveiling the Significance of Individual Level Predictions: A Comparative Analysis of GRU and LSTM Models for Enhanced Digital Behavior Prediction

The widespread use of technology has led to a transformation of human behaviors and habits into the digital space; and generating extensive data plays a crucial role when coupled with forecasting techniques in guiding marketing decision-makers and shaping strategic choices. Traditional methods like autoregressive moving average (ARMA) can-not be used at predicting individual behaviors because we can-not create models for each individual and buy till you die (BTYD) models have limitations in capturing the trends accurately. Recognizing the paramount importance of individual-level predictions, this study proposes a deep learning framework, specifically uses gated recurrent unit (GRU), for enhanced behavior analysis. This article discusses the performance of GRU and long short-term memory (LSTM) models in this framework for forecasting future individual behaviors and presenting a comparative analysis against benchmark BTYD models. GRU and LSTM yielded the best results in capturing the trends, with GRU demonstrating a slightly superior performance compared to LSTM. However, there is still significant room for improvement at the individual level. The findings not only demonstrate the performance of GRU and LSTM models but also provide valuable insights into the potential of new techniques or approaches for understanding and predicting individual behaviors.

Cybersecurity behavior in the metaverse: opportunities, challenges and future trends for libraries

Purpose This study explores cybersecurity behavior in the metaverse, focusing on the opportunities, challenges and future trends for libraries. This study aims to assess the evolving threats in virtual environments and the role libraries play in addressing cybersecurity in these immersive digital spaces. Design/methodology/approach This research uses a narrative review approach, synthesizing existing literature on cybersecurity threats in the metaverse, vulnerabilities of metaverse platforms and user behavior risks. It also examines how libraries can mitigate these risks while leveraging metaverse technologies. Findings This study identifies significant cybersecurity risks in the metaverse, including data breaches, identity theft and virtual property theft. It also highlights the vulnerabilities of metaverse platforms, such as weak user authentication and system integration challenges. Moreover, user behavior – like weak passwords and susceptibility to social engineering – amplifies these risks. Libraries have an opportunity to enhance digital literacy and cybersecurity education but face technological and skill-based barriers. Originality/value This study provides a novel exploration of how libraries can address cybersecurity concerns in the metaverse. It highlights the importance of proactive measures and evolving technologies in ensuring a safe virtual experience.

Enhancing Environmental Awareness Among Entrepreneurs and Digital-Based Marketing Mechanisms for MSME Products

Environmental awareness among MSME actors in the Dauh Puri Kangin Village area is important to consider as it can positively impact the environment and public health. Here are some key points regarding the environmental awareness of MSME actors: 1. Applying business environmental ethics can reduce the negative impact of MSME production and create business sustainability. 2. Understanding and awareness among MSME actors are necessary for waste management. 3. The government needs to assist MSMEs by facilitating waste management, such as ensuring the operation of wastewater treatment facilities. In addition to environmental awareness, MSME actors also need to pay attention to other issues, such as limited business capital, licensing problems, financial management, lack of product innovation, and difficulties in business development. Digital marketing mechanisms for MSMEs in the Dauh Puri Kangin Village area can be implemented using digital technology and online platforms to achieve marketing goals. Some digital marketing strategies that MSMEs can adopt include: 1. MSMEs can create their own sales website to design the layout, ambience, product catalogue, and promotions. The website should be mobile-friendly for easy access via smartphones. 2. MSMEs can leverage social media as a promotional tool for sales. They can create special groups on platforms like WhatsApp and Line to send product catalogues to loyal customers. 3. MSMEs can collaborate with marketplaces to sell their products. Marketplaces like Shopee and Tokopedia provide security for MSMEs regarding payments. 4. MSMEs can implement email marketing as an online marketing strategy. 5. MSMEs can provide responsive and effective customer service through digital channels such as email, social media, and online chat. Important principles in digital marketing include understanding the target market and consumer behaviour in the digital space, identifying digital platforms that align with the target audience, and analyzing data to measure marketing performance.

The specifics of public authorities' communications in social networks on the example of using the remote electronic voting system in the presidential elections of the Russian Federation in 2024

The subject of the study is the communicative process arising in the digital space in the context of the use of remote electronic voting (hereinafter referred to as DEG) in the presidential elections of the Russian Federation in 2024. The purpose of the work is to develop practical recommendations for improving the communicative interaction of the state and society in social networks. The authors analyze new forms of interaction between government agencies and the public, as well as conflict situations arising in this regard. Particular attention is paid to the perception of the DEG system by citizens, the identification of factors causing negative reactions, such as technical failures and insufficient information support from government agencies. The author also discusses the issues of mediatization of political processes in the context of digitalization and information warfare. In addition, the author examines the tactics of government agencies' reaction to negative comments and fakes. Statistical methods of analysis of official publications and comments, as well as elements of sentimental and critical discourse analysis were used for the study. The scientific novelty of the work lies in the study of public communications related to the introduction of DEG, as an example of the mediatization of political processes in Russia. The study identifies key factors that provoke conflict situations in the process of using the DEG system, such as technical failures and insufficient level of advice on solving these problems. Conclusions are drawn about the need to improve feedback from the public, increase information transparency of the system and develop more effective solutions for technical support. Measures to reduce conflict in communications through the use of mediation technologies and strengthening dialogue between government agencies and society are also proposed. In addition, this work emphasizes the need for further research and improvement of mediatized interaction processes.

Cultural Aspects of the Transformation of t he Term Podcasting

This article presents the results of a study of the transformation of the very concept of podcasting in domestic scientifi c discourse, in the Russian media fi eld from a cultural point of view. Podcasting is a form of transmission of mainly audio or video materials (VODcasts) to the Internet, which has existed in the world for about twenty years. Today, podcasts are associated not only with spoken audio content, but also with video interviews, and even with voice messages on the social media Telegram. Moreover, a podcast can be understood as almost any work in the digital media space, even text. This work was carried out in 2023 as part of a comprehensive study of the transformation of the audiovisual environment on new technological platforms, which has been carried out by the Department of Television and Radio Broadcasting of the Faculty of Journalism of Moscow State University since 2017. The purpose of this stage was to determine what is currently understood by the word podcasting and an attempt to capture its distinctive format features, cultural aspects of the evolution of the concept. The methods used were conceptual and contextual types of analysis. The cognitive approach made it possible to consider the verbalized key concepts of scientifi c discourse. The defi nitions given to podcasting by domestic and foreign researchers, practitioners, market participants in the process of development and formation of the industry, as well as a control group of listeners were analyzed. The authors of this article make an attempt to give the most relevant cultural interpretation of the concept of podcasting. The main conclusion is that Russian-language podcasting, for a number of reasons, is developing along a trajectory that is largely different from the world one, in particular the American one. But its development is complicated by a number of factors, including geopolitical and cultural ones. The concept of “podcasting” will most likely continue its evolutionary movement in search of a more solid position in the sociocultural space. Keywords: podcasting, media system, audiovisual content, social media, broadcasting, formats, genres

SWOT ANALYSIS OF KAZAKHSTANI STUDENTS’ NETWORK INTERACTION IN VIRTUAL SPACE

The article presents an analytical review of theoretical material on the study of the problem of network interaction in virtual space and the identification of the attitude of Kazakhstani students of pedagogical specialties of higher educational institutions to virtual communication and interaction in social networks. The trends of the influence of the Internet and digital resources on the development of networking and learning are studied. A SWOT analysis of the features of youth network interactions in the virtual space is presented, recommendations are given on managing existing risks in the development of online student interaction in the digital educational space. The authors have developed two models, one is related to the influence of network interaction on the formation of a network communicative culture of students, the second represents a network communicative culture of interaction between students and university teachers.

Information and Service Support of the Mechanism of Industry Functioning in the Single Digital Space

The functioning of industry in the context of the creation and development of a single digital space of the Russian economy requires the development of an appropriate mechanism, in which information and service support for the digitalization of business processes of industrial enterprises should play a key role. The purpose of this study is to build a model of the mechanism for the functioning of an industrial enterprise in a single digital space (hereinafter referred to as the SDS) as well as to characterize the information and service support for the control and governing functions of this mechanism. The categorical apparatus of the digital economy and digital technologies, methods of classification, comparative analysis, functional and systemic approaches were used as the methodological basis of the study. The results of the work were the construction of a conceptual model of the mechanism of functioning of an industrial enterprise in a single digital space, based on the principle of optimality and capable of adapting to the needs of a particular industrial enterprise, as well as the identification of the basic functions of the management activity of an industrial enterprise in the single digital space, and the characteristics of the information and service support mechanism, which is digital services (technologies) that ensure management activities and interaction of actors of the business ecosystem in the single digital space. The conclusions drawn from the results of the study can be applied in practice by the management of companies when developing their own mechanism and strategy for digitalizing business processes in order to increase the efficiency of functioning in the single digital space industry.

RELIGIOUS TOLERANCE IN BANDA ACEH AND KEDIRI: CHALLENGES AND OPPORTUNITIES IN DIGITAL SPACE

This research explores religious tolerance in Banda Aceh and Kediri within the context of digital space, focusing on the genealogy, contestation, and development directions of religious tolerance. The aim is to understand the social and cultural dynamics shaping patterns of religious tolerance in these regions and how digital spaces influence interfaith interactions. The methodology employed is a qualitative approach with case study methods, including in-depth interviews, social media content analysis, and participatory observation. The genealogy reveals fundamental differences between Banda Aceh, which exhibits a tolerance pattern influenced by Sharia law and strict norms, and Kediri, which is more inclusive due to its multicultural interactions. In digital spaces, religious contestation reflects tensions between conservative and progressive groups; Banda Aceh tends to uphold traditional values, while Kediri is more open to interfaith dialogue. The findings indicate that digital spaces have significant potential for fostering religious tolerance, though they are also vulnerable to hate speech and polarization. The future of religious tolerance in both regions will heavily depend on how communities and governments manage digital interactions, as well as educational efforts and policies that promote dialogue and interfaith understanding.

Remote Laboratory Based on the Internet of Things for E-Learning: A Development Model of Newton’s Law Experiment

Remote laboratory is a development of digital technology to support the quality of learning in this digital era. However, scientific processes often cannot be accommodated in digital spaces such as e-learning. This research highlights a remote laboratory system that can accommodate scientific process improvement in e-learning. The research objective is to develop and determine the performance of the remote laboratory system of Newton’s Law experiment based on IoT for e-learning as an experiment development model. Research methods can be classified into design and development, abbreviated as DDR. The remote laboratory system is designed and developed in six phases. This system is developed by five main components, namely, a photodiode sensor, MCU nodes, motor drivers, stepper motor, and ESP 32 CAM. The results indicate that the remote laboratory system of Newton's law experiment has demonstrated positive performance, and the accuracy and precision of measurement from the remote laboratory system are classified as high. Accordingly, the remote laboratory system of Newton's law experiment can be used as an alternative to support scientific processes in e-learning. It is expected to serve as a guide for virtual laboratory design, enlightening the audience on the potential of this system. It is used extensively for experimental teaching in modern physics education. The success in designing and developing an experimental model of Newton's law by implementing a remote laboratory based on IoT provides a good opportunity to develop various more sophisticated physics experimental systems to support the science process and e-learning.

CLASSIFYING CYBERCRIME NETWORKS: ORGANIZED AND TRANSNATIONAL SCHEMES IN THE DIGITAL ERA

The purpose of this study is to analyze and classify the main schemes of organized and transnational cybercriminal activity, as well as to identify the methods and technologies used by cybercriminals to carry out criminal activities in the digital space. The article explores current trends in cybercrime, such as the rise in financial fraud, ransomware attacks, phishing, and DDoS attacks. The study shows that the use of the latest technologies, particularly cryptocurrencies and the Internet of Things (IoT), significantly complicates the detection and prosecution of cyber criminals, necessitating the constant improvement of legal and technical tools to combat cybercrime. Key findings indicate that the transnational nature of cybercrime often makes it difficult to prosecute criminals across jurisdictions, requiring greater international coordination. It was also found that cybercriminals are using increasingly sophisticated methods to conceal their activities, incorporating modern technological solutions into criminal schemes. This underscores the need for continuous monitoring of new threats and the updating of protection methods for both organizations and individual users. The main conclusions of the study emphasize the importance of global cooperation in the fight against cybercrime, the need to enhance technological protection, and the development of legal mechanisms to counter modern cyber threats.

From Passive Partakers to Sexual Provocateurs: A Taxonomic Study of the Emerging Sexual Identities of Women in Nigeria’s Digital Space

From Passive Partakers to Sexual Provocateurs: A Taxonomic Study of the Emerging Sexual Identities of Women in Nigeria’s Digital Space

Tax Challenges Arising from Digitalization: Evaluating the Taxation Models Proposed by the European Commission and the OECD

The world has entered a period of deep transition with rapid and phenomenal development of innovations. The rise of the digital economy has dramatically changed the global business environment, creating new challenges for the tax system. Newspapers and magazines are being replaced by the Internet, and trade in material goods – by digital services. The digital economy eliminates the barriers of time, space and distance. The server where the transaction is processed, the location from which the goods or services are supplied and the place of supply of such goods or services are in different jurisdictions, therefore, the question “Where should the transaction be taxed?” is raised. Meanwhile, the digital economy opens up unprecedented opportunities to avoid taxes with the international tax rules which are still “stuck” in 20th-century business concepts, because the companies operating in the digital space do not need factories, stores or other permanent residences to develop their activities. This article aims to evaluate the efforts of the European Union and international standard-setting entities to find a solution for fair taxation of the digital economy. The first part of the article delves into the concept of the digital economy and its essential features with a special emphasis on the role of the digital service user which is unique and more complex than the role usually played by the customer. This part also analyses the differences between digital and traditional business. The second part of the study emphasizes the reasons that will lead to the necessity of taxation of the digital economy, discusses the digital services tax applied in certain countries of the European Union and highlights the weakness of the concept of digital establishment in double taxation agreements concluded by the countries. The final part explores the proposals submitted by the European Commission regarding the introduction of a common consolidated corporate tax base and the inclusion of the concept of virtual permanent establishment in the tax system in the context of the digital economy taxation model proposed by international organizations.

Machine Learning in Online Car Retail: Enhancing User Experience and Conversion Rates

This article examines the transformative impact of machine learning (ML) applications on the online car buying experience. We explore three key areas where ML significantly enhances user engagement and drives conversion rates: image processing, personalized recommendations, and data-driven insights. Advanced ML models are shown to improve image quality, standardize vehicle presentations, and facilitate easier comparisons. Personalization algorithms, leveraging vector embeddings and reinforced feedback loops, tailor the browsing experience to individual preferences. Additionally, ML-driven insights provide users with valuable information on pricing trends and deal rankings. Our analysis reveals that these applications not only streamline the car buying process but also address critical challenges in the digital automotive retail space. The article highlights the potential for increased customer satisfaction, improved inventory management, and competitive advantages for early adopters. While acknowledging implementation challenges, including data privacy concerns and integration complexities, we conclude that ML technologies are poised to revolutionize the online car buying landscape, setting new standards for user experience and operational efficiency in automotive e-commerce